Learn the steps to create a world-class employee onboarding experience.


After this course, you’ll be able to…

Confidently identify strengths + shortcomings of your employee onboarding experiences.

Create a consistent, scalable employee onboarding experience.

Reinforce to new employees that they’ve come to work at the right place.
Increase employee retention with a more refined employee onboarding experience.
Increase new employee productivity.

Attract more talent through a better onboarding experience.

Leverage peer insight to continually improve your onboarding knowledge & process.

An Interactive Learning Experience

5 Live Online Sessions

90 minutes per session.
A different topic each week as well as open discussions and questions with real-time feedback.



We will complete smaller assignments during our sessions, with larger ones set prior to the next week. The platform allows you to evaluate and be evaluated by others in your class. We will review the larger assignments during the next session.

Group Discussions

A Slack channel will be provided that you can use to ask questions, share ideas and give recommendations during the course of the week.


Weekly Office Hours

There will be weekly online office hours where you can ask questions, get help on your assignment, and any other pressing needs.



1:1 Coaching

Receive two 30 minute coaching sessions from your instructor for additional, personalized feedback.

Course Outline

Onboarding begins before the new employee steps into your organization and after they’ve signed the dotted line. During this period, it’s natural for people to have anxieties before starting a new role. We’ll cover how to alleviate these new job anxieties before they step into the office or log into Slack. This will include:

  • Where most organizations go wrong with the pre-boarding part of onboarding.
  • Determining what should go into your pre-boarding process before employees start on day one.
  • How to provide enough material for new employees without overwhelming them or creating “homework”.

There are some simple, quick, and easy ways to create better onboarding experiences that don’t break the budget. We’ll also go over some ideas to incorporate into the onboarding experience that are shareworthy and can get new employees off on the right foot. This will include:

  • Quick wins that you can use in your employee onboarding experience to get new employees off on the right foot.
  • Shareworthy onboarding ideas that new employees can’t wait to show off on social media or tell others about.
  • How to integrate these onboarding ideas into your organization.
  • Coming up with other quick wins amongst the group.

While the previous week will give you some quick wins, in week three we’ll go over onboarding ideas and techniques that require a little more investment but make a big difference in the longer-term. This will include:

  • Getting to know new employees and their working style.
  • Developing a 30/60/90 day roadmap for new employees.
  • Creating a buddy system to build culture and convey the unwritten rules of the organization.
  • Testing and learning what’s working, and what isn’t, to improve the current employee and future employee experience.

If you hire in small numbers, scaling the employee onboarding experience won’t be an issue. However, what if you just received a whole batch of funding? Or what if you’re a large organization that brings in many new hires by the week?

While tempting in this situation, you don’t want to create a generic employee onboarding experience that’s exactly the same for everyone. You want to create onboarding experiences that are catered towards their personality, seniority and role. This week will cover:

  • Learning to think of your employee onboarding experience like a food menu.
  • How to scale up your employee onboarding experience.
  • How to make the employee onboarding experience more personalized.

While this course will help you build a solid foundation for your employee onboarding experience, it’s not a one and done approach. We’ll help you with figuring out the shortcomings in your employee onboarding experience, and how to improve them for new hires on the regular. This will include:

  • How to use the stay interview to improve the employee experience.
  • Using the design thinking process to improve the employee experience.
  • Using employee journey mapping to identify shortcomings in your employee onboarding experience.
  • How to use the 5 Whys, and the Rule of 5 to improve your employee onboarding experience on the regular.

This course is for you if...

This Course Is NOT Right For You If:

Learn the steps to create a world-class onboarding experience

A Word From
Your Instructor

Hi, I’m Paul Lopushinsky.
(That’s Law-puh-shin-ski).

I’m the founder of Playficient – I help organizations cut through the bull and focus on what really matters in their employee experience.

Before founding Playficient, I worked in user experience and product management space since 2012. One of my main duties would be working on the onboarding process for customers.

While I worked at organizations who had a great onboarding process for users, the employee onboarding experience was severely lacking.


Some Of My Lackluster Employee Onboarding Experiences Included The Following:

Compare That To The Only Good Employee Onboarding Experience I Had:

Ready To Start Your Masterclass?

Join us!

Frequently Asked Questions

Yes! Whether your organization is 100% remote, a hybrid, or will be moving back into the office, everything that will be covered keeps this idea in mind.

You get what you put in. Here is what we recommend:

  1. 90 Minutes for each lecture.
  2. 10+ minutes of Slack discussion throughout the week.
  3. 1-2 hours on weekly assignments.
  4. 10-20 minutes on evaluating assignments
  5. 10-30 minutes for open office hours (if needed)

As well, we offer 2 30 minute coaching sessions throughout the course.

Once you complete the course you’ll receive a badge that you can share on your LinkedIn profile.

We understand there are reasons why you might need to withdraw from the course. Remember, you get access to the course for 1 year after the course starts. However, if you’re trying to follow the 5-week structure of the course you can join another course at a later date within a year of applying.

We’re confident you’re going to love the course. But if you don’t, just tell us and we’ll issue a full refund—we offer a 100% money-back guarantee.

Still have questions in mind? Let’s talk

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