Microsoft Dynamics 365 Business Central im Test: Vorteile, Nachteile, Funktionen und Preise

Q: How does Microsoft Dynamics 365 Business Central handle employee and payroll data?

Business Central tracks employee records tied to projects, expenses, and approvals, but it doesn’t offer built-in payroll processing. HR teams often integrate it with third-party payroll software for broader workforce management.

Q: Can Business Central support multi-company or multinational operations?

Yes, Microsoft Dynamics 365 Business Central supports managing multiple legal entities, currencies, and tax regimes. Consolidation tools streamline reporting and group-wide finance management for organizations operating across regions.

Q: What data security and compliance features does Business Central offer?

Business Central leverages Microsoft’s Azure cloud security, as well being able to be deployed on premise; offering role-based access control, encryption, and detailed audit logs. It’s designed to help businesses meet GDPR and other data protection standards, but due diligence with regional compliance is still needed.

Q: How customizable are workflows and approvals in Business Central?

You can customize workflow approvals for things like purchasing, expenses, and sales orders using built-in tools or Microsoft Power Automate. This flexibility helps HR and operations set controls that match internal policies.

Q: How easy is it to onboard HR and non-financial users?

HR leaders often find new users can get started with guided setup, in-app tours, and context-sensitive help. However, setting up permissions and personalized dashboards upfront makes the experience smoother for non-finance teams.

Q: What reporting and analytics capabilities are available for HR and leadership teams?

Business Central includes configurable dashboards, ad hoc queries, and integration with Power BI for deeper workforce insights. You can build custom reports on headcount, project time, department costs, or recruitment spend.

Q: Does Business Central integrate with existing HR or recruiting platforms?

Yes, many HR teams connect Business Central with recruiting, payroll, or HRIS systems using standard APIs or connectors. This keeps employee data synced and reduces dual data entry.

Q: What support options are available during and after implementation?

Users can access global Microsoft support, live chat, tickets, and a detailed knowledge base during setup and day-to-day use. Many businesses rely on Microsoft partners for extra training and ongoing optimization.

Ich habe tief in die realen Stärken und Schwächen von Business Central eingetaucht – das ist wichtig, wenn Sie 2026 eine skalierbare Lösung suchen, ohne Ihre Software in sechs Monaten zu überfordern.

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By Phil Gray on Jul 2, 2026

COO & Ops-Führungskraft mit 10+ Jahren beim Aufbau von Teams in Biotech & SaaS.

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Why Trust Our Reviews?

Microsoft Dynamics 365 Business Central is an ERP system and business management software that connects finance, sales, service, and operations in a single interface. If you’re an HR executive juggling complex workflows, siloed data, and tight budgets, finding a solution that truly fits is non-negotiable. Business Central stands out for its deep integration with Microsoft 365 tools, flexible cloud deployment, and a modular approach that lets you add or subtract features as your organization changes.

In this review, I’ll break down its features, share where it shines—and where it doesn’t—and help you see how Business Central measures up on use cases, pricing, and the real pros and cons.

Microsoft Dynamics 365 Business Central Evaluation Summary

Why Trust Our Software Reviews

Microsoft Dynamics 365 Business Central Overview

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Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final score)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final score)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final score)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final score)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final score)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final score)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final score)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.