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Justworks Reseña: Ventajas, Desventajas, Características y Precios

Let’s face it, running a small business is tough. Managing day-to-day operations while juggling multiple responsibilities is already pretty demanding, and on top of that, you still have to handle complex HR functions like payroll, benefits, and compliance. Surely there’s a way to ease this burden, or better yet, avoid it altogether.

Justworks is an all-in-one professional employer organization (PEO) software that simplifies your HR functions by automating payments, tax calculations, withholdings, and timesheets. The Justworks platform is particularly beneficial for small and medium-sized businesses (SMBs), offering HR solutions for companies in creative industries, professional services, and technology. Its efficient payroll and HR management solutions save time and provide certainty in the otherwise tumultuous landscape of small business operations.

In this article, I'll walk you through Justworks' features, pros and cons, use cases, pricing, and more to help you decide if it aligns with your payroll and HR needs.

Justworks Evaluation Summary

Justworks automates payroll, HR, and compliance for small businesses.
Rating
4.6 /5
Pricing
  • From $8/employee/month + $50/month base fee
  • Free demo available

Por qué confiar en nuestras reseñas de software

Justworks Overview

In my opinion, where Justworks really stands out is in its enterprise-grade PEO capabilities designed for small businesses, combining intuitive design with robust functionality to simplify HR tasks. The platform excels in ease of use and onboarding, which is crucial for small businesses without dedicated HR teams. However, its selection of native integrations is a bit limited in comparison to other HR software. Regardless, Justworks offers great value for money, especially for small businesses, such as startups and entrepreneurs, looking for a user-friendly, comprehensive solution that simplifies compliance and payroll management without the complexity of larger systems.

Is Justworks Right For Your Needs?

Who Would be a Good Fit for Justworks?

Justworks is ideal for SMBs seeking straightforward payroll, benefits, and HR software. If you're managing a team that needs compliance support, Justworks offers tools to handle taxes and labor laws efficiently. Its user-friendly interface ensures that even those without extensive HR experience can manage payroll and benefits with ease.

  • Remote Teams

    Justworks supports remote payroll management if you have a distributed workforce, ensuring seamless operations.

  • Small Agencies

    With its benefits management features and flexible HR solutions, Justworks helps you attract and retain talent.

  • Consulting Firms

    Justworks handles varied contractor payments, ensuring smooth operations for your consulting work.

  • Micro Businesses

    The budget-friendly pricing of Justworks allows for smaller businesses to comfortably adopt and manage payroll.

  • Regulated Industries

    Justworks’ extensive compliance and security standards means that you can adopt it even in regulated industries.

  • Tech Startups

    Your startup can benefit from Justworks' easy payroll processing, applicant tracking, and compliance support, letting you focus on growth.

Who Would be a Bad Fit for Justworks?

Justworks may not be ideal for large businesses or enterprises needing extensive customization and complex integrations. Its focus on small to midsize businesses means it lacks the depth required for intricate HR needs. Justworks may fall short if your company requires specialized tools for industry-specific compliance or extensive international operations.

  • Budget-Conscious Startups

    Justworks' pricing may be steep for very small teams, making it less attractive for startups on a tight budget.

  • Manufacturing Companies

    Justworks lacks job costing and crew scheduling features that are essential for manufacturing operations.

  • Industries With Unionized Workforces

    There's a lack of built-in support for managing unionized employees or collective bargaining agreements.

  • Global Companies

    Handling multiple currencies, languages, and country-specific compliance is limited in Justworks, making it unsuitable for international operations.

  • Large Enterprises

    Justworks doesn't offer the depth and complexity needed for managing thousands of employees or complex organizational structures.

Cómo probamos y puntuamos nuestras herramientas

Hemos pasado años construyendo, refinando y mejorando nuestro sistema de pruebas y puntuación de software. La rúbrica está diseñada para capturar los matices de la selección de software y lo que hace que una herramienta sea efectiva, centrándose en los aspectos críticos del proceso de toma de decisiones. A continuación, puedes ver exactamente cómo funcionan nuestras pruebas y puntuaciones a través de siete criterios. Esto nos permite ofrecer una evaluación imparcial del software basada en la funcionalidad principal, características destacadas, facilidad de uso, incorporación, soporte al cliente, integraciones, reseñas de clientes y relación calidad-precio.

Funcionalidad principal (25% de la puntuación final)

El punto de partida de nuestra evaluación siempre es la funcionalidad principal de la herramienta. ¿Tiene las funciones básicas que se espera encontrar? ¿Alguna de esas funciones básicas está restringida a planes de precio superiores? En esencia, esperamos que una herramienta se compare favorablemente con las capacidades básicas de sus competidores.

Características destacadas (25% de la puntuación final)

Luego, evaluamos características poco comunes que van más allá de la funcionalidad principal que normalmente se encuentra en herramientas de su tipo. Una puntuación alta refleja funciones especializadas o únicas que hacen que el producto sea más rápido, eficiente o que ofrezca un valor adicional al usuario. También evaluamos lo fácil que es integrar con otras herramientas comúnmente usadas en el entorno tecnológico para ampliar la funcionalidad y utilidad del software. Las herramientas que ofrecen muchas integraciones nativas, conexiones de terceros y acceso a API para construir integraciones personalizadas obtienen las mejores puntuaciones.

Facilidad de uso (10% de la puntuación final)

Consideramos qué tan rápido y fácil es ejecutar las tareas definidas en la funcionalidad principal utilizando la herramienta. El software que obtiene una puntuación alta está bien diseñado, es intuitivo, ofrece aplicaciones móviles, proporciona plantillas y hace que tareas relativamente complejas parezcan simples.

Incorporación (10% de la puntuación final)

Sabemos lo importante que es la rápida adopción del equipo para una nueva plataforma, por eso evaluamos qué tan fácil es aprender y usar una herramienta con una capacitación mínima. Evaluamos cuán rápido un miembro del equipo puede configurarse y comenzar a usar la herramienta sin experiencia. Las soluciones con mejores puntuaciones requieren poco o ningún soporte.

Soporte al cliente (10% de la puntuación final)

Revisamos cuán rápido y fácil es obtener ayuda mediante teléfono, chat en vivo o base de conocimientos. Las herramientas y empresas que ofrecen soporte en tiempo real obtienen las mejores puntuaciones, mientras que los chatbots obtienen las peores.

Reseñas de clientes (10% de la puntuación final)

Además de nuestras propias pruebas y evaluaciones, consideramos el puntaje neto de promotores de clientes presentes y pasados. Revisamos su probabilidad, dada la opción, de elegir nuevamente la herramienta por su funcionalidad principal. El software con una puntuación alta refleja un alto puntaje neto de promotores por parte de clientes actuales o anteriores.

Relación calidad-precio (10% de la puntuación final)

Por último, considerando todos los demás criterios, revisamos el precio promedio de los planes de entrada frente a las funciones principales y valoramos el resto de los criterios de evaluación. El software que ofrece más por menos tendrá una mejor puntuación.

Core Features

Automated Payroll Processing 

Easily manage your team's payroll with Justworks. It calculates taxes and deductions automatically, saving you time and reducing errors.

Compliance Management 

Justworks keeps you updated on the latest payroll regulations. This helps ensure that your business stays compliant with state and federal laws.

Benefits Administration

Offer your employees benefits such as health insurance and retirement plans. Justworks simplifies the enrollment and management process.

Time Tracking

Track employee hours effortlessly. Your team can log their time, and you can approve it, ensuring accurate payroll processes.

Employee Self-Service Portal

Your team can access their pay stubs, tax forms, and benefits information at any time. This reduces administrative work and empowers employees.

Reporting and Analytics 

Generate detailed payroll reports to understand your business's financial health. Use data insights to make informed decisions.

Standout Features

EOR Services 

Justworks provides employer of record (EOR) services, which means it manages global hiring on your behalf. This reduces the administrative burden and compliance risk that comes with hiring.

24/7 Expert Support

Justworks offers round-the-clock customer support from HR and compliance experts, ensuring that you can resolve issues quickly and keep your business running smoothly.

Ease of Use

Justworks is praised for its straightforward interface, making payroll management less daunting for small businesses. Users appreciate its intuitive navigation and easily accessible essential features without extensive training. Compared to other platforms, Justworks stands out for simplifying complex payroll tasks, with clear instructions and responsive customer support. Regardless of occasional challenges in the onboarding process, it remains a user-friendly solution for small business payroll needs.

Onboarding

Justworks offers a smooth onboarding process, providing a dedicated onboarding manager to help you get started. The entire process can take anywhere from three to six weeks to fully implement, depending on the size and complexity of your business, but having an onboarding manager handling the data migration and providing tailored guidance eases the transition and eliminates any stress.

Customer Support

Justworks offers 24/7 phone support. You can expect helpful assistance from HR, compliance, and benefits experts, as well as through Justworks’ community and help center, which includes various videos and documentation. This makes Justworks favourable compared to other payroll software options where support is often self-service unless you have a higher plan option.

Integrations

Justworks integrates with Culture Amp, 15Five, Leapsome, Carta, Brex, Ramp, Trainual, QuickBooks Online, Xero, and Vanta.

This software also provides an API for integrations, enabling connectivity with other platforms.

Value for Money

Justworks offers decent value, especially for smaller teams, with its transparent pricing structure. While its base pricing is competitive, the optional add-ons to access certain features can increase costs. Users also appreciate its pricing and potential volume discounts. A demo is available, allowing you to evaluate the software before committing to a purchase.

  • Payroll: Includes payroll, HR tool, expert support, and time tracking.
  • PEO Basic: Adds compliance, HR consulting, 24/7 support, custom reporting, and applicant tracking system integrations.
  • PEO Plus: Offers health insurance administration, HSA/FSA accounts, and benefits management.
  • EOR: Add-on service designed for teams looking to expand globally.

Justworks Specs

  • API
  • Application Tracking
  • Batch Permissions & Access
  • CRM Integration
  • Data Export
  • Data Import
  • Data Visualization
  • Database Search
  • Email Integration
  • Employee Database
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Payroll
  • Report & Compliance
  • Scheduling
  • Tax Management
  • Timesheets

Justworks FAQs

Justworks Company Overview & History

Justworks, headquartered in New York City, was founded in 2012 and has grown to support a significant number of small and medium-sized businesses with its human resources, payroll, and benefits management platform. Justworks is known for its robust customer support and dedication to simplifying business operations for its clients. Notable clients include small to medium enterprises that benefit from its comprehensive employee management services.

Justworks Major Milestones

  • 2012: Founded in New York City.
  • 2019: Received accreditation from the Employer Services Assurance Corporation.
  • 2020: Acquired Boomr, enhancing its capabilities in workforce management.
  • 2021: Launched Justworks.org, expanding its community and social initiatives.
  • 2022: Named Mike Seckler the CEO.
  • 2023: Launched Justworks Payroll and acquired Via to further expand its product offerings.
Josh Barker
By Josh Barker

Soy la People Operations Manager en Black & White Zebra en Vancouver, donde superviso todo el ciclo de vida del empleado, desde la adquisición de talento hasta la gestión del desempeño. Construí desde cero el marco de reclutamiento de BWZ y utilizo datos para impulsar mejoras enfocadas en el rendimiento. Antes de este puesto, lideré contrataciones de ciclo completo en GitLab y logré un crecimiento del 60 % del personal en Aequilibrium. Poseo un Black Belt en Reclutamiento por Internet y una Licenciatura en Geografía Humana.