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Avis sur Microkeeper : fonctionnalités, tarifs, avantages et inconvénients pour 2026

Payroll problems often start well before the pay run, with a missed roster change, incorrect timesheet, or employee update that never reaches the right system. For HR and operations teams managing shift-based or complex workforces, keeping those moving parts connected matters just as much as getting payroll right.

Microkeeper is a workforce management software for Australian businesses, with HR, rostering, timesheets, and payroll built into a single system on shared workforce data. Its configurable payroll, competitive pricing, and onshore support make it a strong fit for mid-sized and enterprise teams.

In this detailed review, I’ve evaluated Microkeeper using my expertise in workforce management software to help you decide whether its strengths, tradeoffs, and approach to payroll are the right fit for your team.

Microkeeper Evaluation Summary

Microkeeper unifies workforce management, HR, rostering, and payroll.
Customer Rating
4.4 /5
Pricing
  • From $6/user/month
  • 30-day free trial

Pourquoi faire confiance à nos avis sur les logiciels

Microkeeper Overview

In my opinion, Microkeeper is strongest when workforce management and payroll complexity go hand in hand. Because its HR, rostering, timesheets, and payroll tools were built as one system, workforce data can move between scheduling, attendance, and pay without relying on separate products or syncs. I also like the flexibility of its payroll engine and direct onshore support. The interface is more functional than polished, and the native integration list is fairly limited, but I think its product depth and pricing make those tradeoffs reasonable for the right Australian business.

Is Microkeeper Right For Your Needs?

Who Would be a Good Fit for Microkeeper?

Microkeeper is best suited to mid-sized and enterprise Australian businesses where workforce operations are closely tied to payroll. I’d put it high on the shortlist for shift-based, multi-site, or operationally complex teams that need accurate time tracking, configurable pay rules, and stronger links between rostering and pay.

  • Manufacturing Businesses

    Manufacturers can manage rotating shifts, employee skills and availability, attendance, allowances, and complex pay conditions across production teams.

  • Mining and FIFO Operations

    Mining businesses can use multi-site rostering, workforce location tracking, credential management, and flexible clocking options to manage remote and FIFO teams.

  • Labor Hire Agencies

    Labor hire businesses can onboard workers quickly, schedule staff across client sites, track availability and skills, and process varied payroll requirements from the same system.

  • Construction Companies

    Construction teams can track hours across multiple worksites, manage project-based workers, apply custom pay conditions and allowances, and monitor labor costs by project.

  • Hospitality Businesses

    Hospitality teams can manage changing availability, casual and shift-based staff, roster updates, timesheets, and pay conditions such as penalty rates and allowances.

  • Multi-Site Retailers

    Retail businesses can onboard different employee types, manage rosters across stores and locations, track hours by site, and centralize payroll and workforce records.

Who Would be a Bad Fit for Microkeeper?

Microkeeper isn’t the best fit for every Australian employer. I’d look elsewhere if you have very little need for workforce management beyond basic payroll, need one system for employees across several countries, or expect Modern Award rules to arrive fully configured and automatically maintained. Teams that want an almost instant, hands-off setup or depend on a large ecosystem of native integrations should also weigh those limitations carefully.

  • Sole Traders and Microbusinesses

    Very small operators with simple payroll and little need for rostering, timesheets, or HR workflows may find Microkeeper more extensive than necessary.

  • Global Retail Chains

    Retailers managing employees across multiple countries will need separate systems for non-Australian payroll and compliance, since Microkeeper is built specifically for Australia.

  • Multinational Manufacturers

    Manufacturers with Australian and overseas workforces cannot use Microkeeper as a single global payroll and HR system across all regions.

  • Hospitality Businesses Requiring Prebuilt Awards

    Hospitality operators that expect Modern Award rules and rates to arrive preconfigured and stay automatically updated may find Microkeeper’s configuration-based approach too hands-on.

  • Retailers Requiring Out-of-the-Box Award Interpretation

    Retail businesses that do not have the time or resources to configure and maintain their own award rules may prefer a system with prebuilt award interpretation.

  • Fast-Growing Teams Needing Immediate Deployment

    Organizations that need to sign up and go live within a day or two with little setup may find Microkeeper’s current implementation process too involved, particularly for complex payroll or rostering requirements.

Comment nous testons et évaluons nos outils

Nous avons passé des années à construire, affiner et améliorer notre système de test et d’évaluation des logiciels. La grille d’évaluation est conçue pour saisir les nuances de la sélection des logiciels et ce qui rend un outil efficace, en se concentrant sur les aspects critiques du processus décisionnel. Ci-dessous, vous pouvez voir exactement comment fonctionne notre test et notre système d’évaluation à travers sept critères. Cela nous permet de fournir une évaluation impartiale des logiciels basée sur les fonctionnalités principales, les caractéristiques remarquables, la facilité d’utilisation, l’intégration, le support client, les intégrations, les avis clients et le rapport qualité-prix.

Fonctionnalités principales (25 % de la note finale)

Le point de départ de notre évaluation est toujours la fonctionnalité principale de l’outil. Dispose-t-il des fonctionnalités de base qu’un utilisateur s’attend à voir ? Certaines de ces fonctionnalités principales sont-elles réservées à des forfaits plus élevés ? En substance, nous nous attendons à ce qu’un outil soit à la hauteur des capacités de base de ses concurrents.

Fonctionnalités remarquables (25 % de la note finale)

Ensuite, nous évaluons les fonctionnalités remarquables, peu courantes, qui vont au-delà de la fonction principale habituellement présente dans les outils de ce type. Un score élevé reflète des fonctionnalités spéciales ou uniques qui rendent le produit plus rapide, plus efficace, ou offrent une valeur ajoutée à l’utilisateur. Nous évaluons également la facilité d’intégration avec d’autres outils généralement présents dans la pile technologique pour étendre la fonctionnalité et l’utilité du logiciel. Les outils qui proposent de nombreuses intégrations natives, des connexions tierces et un accès API pour développer des intégrations personnalisées obtiennent les meilleurs résultats.

Facilité d’utilisation (10 % de la note finale)

Nous prenons en compte la rapidité et la simplicité d’exécution des tâches définies par la fonctionnalité principale à l’aide de l’outil. Un logiciel bien noté est bien conçu, intuitif à utiliser, offre des applications mobiles, propose des modèles, et permet de simplifier des tâches relativement complexes.

Mise en route (10 % de la note finale)

Nous savons à quel point une adoption rapide par l’équipe est cruciale pour une nouvelle plateforme, c’est pourquoi nous évaluons la facilité d’apprentissage et d’utilisation d’un outil avec un minimum de formation. Nous évaluons la rapidité avec laquelle un membre de l’équipe peut s’installer et commencer à utiliser l’outil sans expérience préalable. Les solutions bien notées impliquent qu’aucune ou très peu d’assistance soit requise.

Support client (10 % de la note finale)

Nous examinons la rapidité et la simplicité d’obtention d’aide par téléphone, chat en direct ou base de connaissances. Les outils et sociétés qui proposent une assistance en temps réel obtiennent les meilleurs scores, tandis que les chatbots sont moins bien notés.

Avis clients (10 % de la note finale)

En plus de nos propres tests et évaluations, nous prenons en compte le score net de recommandation (NPS) des clients actuels et passés. Nous évaluons leur propension, s’ils en avaient l’option, à choisir à nouveau l’outil pour la fonctionnalité principale. Un logiciel obtenant un score élevé reflète un NPS élevé de clients actuels ou passés.

Rapport qualité-prix (10 % de la note finale)

Enfin, en tenant compte de tous les autres critères, nous comparons le prix moyen des forfaits d’entrée de gamme aux principales fonctionnalités et considérons la valeur des autres critères d’évaluation. Un logiciel qui en offre plus, pour moins, sera mieux noté.

Core Features

Payroll Processing

Processes payroll using approved timesheets and configured rules for overtime, penalties, allowances, and other pay conditions. Microkeeper also supports STP reporting, superannuation processing, auto-generated payslips, and detailed payroll reports.

Rostering and Shift Management

Builds and manages rosters across teams and locations using employee availability and staffing requirements. Features include roster templates, multi-site scheduling, break compliance, availability tracking, and shift bidding.

Time and Attendance Tracking

Captures worked hours through mobile, browser, GPS, facial recognition, fingerprint, NFC, and dedicated clocking stations. Managers can review attendance and location data before approved timesheets move into payroll.

Employee Onboarding and Document Management

Lets new hires complete onboarding details and submit required information online before starting work. HR teams can also manage contracts, licenses, certifications, document expiry dates, and VEVO checks from the same system.

Leave Management

Handles leave requests, balances, approvals, and configurable leave types digitally. Once approved, leave data can feed into rostering and payroll rather than requiring HR teams to update each process separately.

Employee Self-Service and HR Tools

Gives employees access to rosters, timesheets, payslips, leave requests, personal details, and workplace messages through self-service tools. HR teams can also use dashboards, team messaging, and document tools for broader employee administration.

Standout Features

Controlled Award Interpretation and Custom Payroll Rules

Applies configured Award, EBA, and custom pay rules to timesheets, including overtime, penalty rates, and allowances. I see the configurability as the bigger advantage here: businesses can build payroll logic around how they actually operate rather than being limited to rigid prebuilt rules.

Flexible Clocking and Attendance Verification

Supports multiple attendance methods, including GPS clocking, facial recognition, fingerprint scanners, NFC, browser clocking, and dedicated clocking stations. This gives employers more flexibility to choose clocking methods based on the needs of different sites, roles, or workforce environments.

Ease of Use

Microkeeper takes a practical, function-first approach to usability, and I think that will suit payroll and operations teams that value capability over visual polish. I wouldn’t call the interface its biggest strength, and self-setup takes time to understand, but once the platform is configured, its connected rostering, timesheet, HR, and payroll workflows make routine workforce administration easier to manage.

Onboarding

Microkeeper offers both guided implementation and self-setup, depending on a business’s complexity, budget, and internal resources. I’d lean toward guided implementation for organizations with complex Awards, EBAs, or rostering rules, since it covers needs assessment, payroll scoping, configuration and testing, admin training, a parallel pay run, and go-live support, typically around 8 to 10 weeks depending on complexity.. Self-setup is available through detailed guides and general support, but it requires more hands-on configuration, testing, and understanding of how the modules connect.

Customer Support

Microkeeper provides direct, onshore Australian support by phone and ticket, with inquiries handled by real people rather than chatbot triage, offshore call centers, or multiple support tiers. I think this is a meaningful advantage for payroll teams, where getting a knowledgeable answer quickly can matter far more than having another self-service support channel. Detailed guides and support resources cover everyday questions, while more involved configuration needs can be directed to the appropriate team.

Integrations

Microkeeper integrates with Xero, MYOB, Beam, One Click Life, Manatal, and Teamtailor, among others, and also provides an open API for custom connections. The native list covers several common accounting, superannuation, and recruitment workflows, but I’d check your existing tech stack carefully before committing, since tools outside that list may require development work.

Value for Money

Microkeeper offers strong value for Australian businesses that want payroll and workforce management in one connected system rather than relying on multiple tools. I think Standard is where the value proposition is strongest for businesses that need more than payroll alone, since it brings Cloud HR, rostering, timesheets, payroll, reporting, super clearing, and Australian support together. Businesses with simpler payroll needs can opt for Payroll STP & Super, while Enterprise offers more advanced scheduling, reporting, and dedicated support for larger organizations or those with custom payroll requirements.

  • Payroll STP & Super: Includes payroll, super clearing, reports, and Australian support, with the core functionality needed for STP-compliant payroll.
  • Standard: Includes Cloud HR, rostering, timesheets, payroll, reports, super clearing, and Australian support for businesses that need broader workforce management capabilities.
  • Enterprise: Includes the core workforce management features plus custom reports, shift bidding, auto-scheduling, priority support, an account manager, and health checks for larger or more complex organizations.

Microkeeper Specs

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Engagement
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Time Management
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar

Microkeeper FAQs

Microkeeper Company Overview & History

Microkeeper is an Australian workforce management software company based in Geelong, Victoria. Founded in 2010 by founding directors Jon Arrigo and Joel Davis, the company develops an integrated platform for HR, rostering, timesheets, and payroll for Australian businesses. Microkeeper is Australian-owned and operated and serves organizations across industries including retail, hospitality, manufacturing, healthcare, mining, construction, and labor hire.

Microkeeper Major Milestones

  • 2010: Microkeeper was founded in Geelong, Victoria.
  • 2015: Expanded payroll automation with new rate, shift, and public-holiday rule capabilities.
  • 2023: Completed its Newtown office in the Geelong business community.
  • 2025: Won the Innovation, Research, and Development Award at the Geelong Business Excellence Awards.
headshot of Kim Behnke
By Kim Behnke

Kim Behnke est rédactrice et analyste en logiciels RH pour People Managing People, forte de près d'une décennie d'expérience pratique dans les ressources humaines. Grâce à un parcours couvrant le recrutement, l'intégration, la gestion de la performance, la formation, l'élaboration de politiques et l'analyse RH, elle possède une profonde compréhension des défis auxquels les équipes RH font face et des solutions que la technologie peut leur apporter. Kim détient des diplômes en psychologie, rédaction et communication technique, et est une spécialiste RH digitale certifiée par l'Academy to Innovate HR. Son travail est guidé par la passion de simplifier les systèmes et d'optimiser les processus afin d'aider les équipes RH à travailler plus efficacement.