Avis sur Rippling : Avantages, Inconvénients, Fonctionnalités et Tarification
Rippling is a workforce management software for small to enterprise businesses that centralizes everything you need to manage your HR operations. Ideal for diverse and global teams, you can manage employee profiles, onboarding, scheduling, learning management, and more, all through one platform. What makes Rippling stand out is its highly modular approach, combined with its robust workflow automation. This means that you can access modules beyond HR (like IT management and Spend management) and build automations across department functions, so you can focus your energy on more pressing or strategic tasks.
In this article, you'll learn about Rippling's features, pros and cons, best and worst use cases, and pricing. Discover how it can align with your goals and enhance your HR strategies.
Rippling Evaluation Summary
- Pricing upon request
- Free demo available
Pourquoi faire confiance à nos avis sur les logiciels
Nous testons et évaluons des systèmes de logiciels RH depuis 2019. En tant qu’experts RH, nous savons à quel point il est crucial et difficile de prendre la bonne décision lors de la sélection des logiciels. Nous investissons dans une recherche approfondie pour aider notre public à faire de meilleurs choix d’achats de logiciels. Nous avons testé plus de 2 000 outils pour différents cas d’utilisation de gestion RH et rédigé plus de 1 000 avis détaillés sur les logiciels. Découvrez comment nous restons transparents & notre méthodologie d’évaluation des logiciels.
Rippling Overview
Rippling is a great option for companies of all sizes, from small to large, because it's intuitive and can scale as you grow. For example, if you're just looking to start with managing HR functions, Rippling has a comprehensive HCM that can centralize and automate the entire employee lifecycle, from headcount planning, recruiting, and onboarding, to benefits administration, compliance management, and payroll. As you grow, Rippling provides add-on modules, like IT and Spend, allowing you to manage more aspects of your business. If you expand globally, for instance, you can handle device provisioning and deprovisioning, manage business spending, and hire employees around the world through Rippling EOR.
pros
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Automates simple and complex tasks across departments with an intuitive Workflow Studio.
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The platform is highly scalable with add-on modules, making it ideal for growing businesses.
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Tons of integration options (650+), so that all your systems can be connected and centralized in one platform.
cons
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Custom reporting and workflows may not be included with base modules.
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May be overly comprehensive for simpler operations with limited HR tasks or few employees.
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While modular, costs can add up quickly as you activate more capabilities.
Is Rippling Right For Your Needs?
Who Would be a Good Fit for Rippling?
Rippling is a great fit for businesses of all sizes and industries, including those operating locally and globally. It’s ideal for teams that want to automate repetitive tasks and reduce administrative overhead. If your company values intuitive interfaces and scalability, Rippling can help your team manage everything from payroll to device management.
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Tech Companies
Rippling's automation and integration capabilities suit the fast-paced, tech-driven environment your company thrives in.
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Small to Large Enterprises
The platform scales well for small, medium, and large enterprises, handling growing operations, from simple to complex, across multiple geographies.
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HR Departments
Rippling centralizes and automates HR functions, like onboarding, benefits administration, learning and development, time and attendance tracking, and recruiting.
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Remote Teams
If your team works remotely, Rippling's cloud-based access keeps everyone connected and informed. With the IT add-on, you can even manage remote devices (e.g., automate device management, provisioning, and identity and access management).
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Finance Departments
Rippling provides a full, in-house Finance suite with spend management, travel, bill pay and corporate cards. It also integrates payroll with other financial systems, streamlining financial workflows.
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Global Enterprises
If your business spans multiple regions, Rippling's extensive reporting tools, global payroll, global hiring (EOR), and contractor management help manage diverse teams effectively.
Who Would be a Bad Fit for Rippling?
Rippling might not suit your business if you aren't interested in automating your workflow or if your operations are so simple that you don't need a ton of integration between moving parts. If you work in a highly-regulated industry and require specialized tools for HR management, Rippling might also not be a great fit.
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Simple HR Needs
Though Rippling is easy to use and modular, if you don't require all the bells and whistles of a comprehensive HCM, you might find the platform too feature-rich for your needs.
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Non-Integrated Workflow Companies
If your workflows don't benefit from integration across HR, IT, and Spend (or across separate tools, for that matter), Rippling may not add value.
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Highly Regulated Industries
Some highly regulated industries, like government, may require very specific tools for workforce and business management.
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Low Automation Companies
Rippling is built around the idea of automation, so if your company doesn't plan to leverage this in your workflows, it won't be a good fit.
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Short-Term Use Cases
Short-term use cases, like events and volunteer coordination, won't benefit from Rippling's comprehensive workforce features.
Comment nous testons et évaluons nos outils
Nous avons passé des années à construire, affiner et améliorer notre système de test et d’évaluation des logiciels. La grille d’évaluation est conçue pour saisir les nuances de la sélection des logiciels et ce qui rend un outil efficace, en se concentrant sur les aspects critiques du processus décisionnel. Ci-dessous, vous pouvez voir exactement comment fonctionne notre test et notre système d’évaluation à travers sept critères. Cela nous permet de fournir une évaluation impartiale des logiciels basée sur les fonctionnalités principales, les caractéristiques remarquables, la facilité d’utilisation, l’intégration, le support client, les intégrations, les avis clients et le rapport qualité-prix.
Fonctionnalités principales (25 % de la note finale)
Le point de départ de notre évaluation est toujours la fonctionnalité principale de l’outil. Dispose-t-il des fonctionnalités de base qu’un utilisateur s’attend à voir ? Certaines de ces fonctionnalités principales sont-elles réservées à des forfaits plus élevés ? En substance, nous nous attendons à ce qu’un outil soit à la hauteur des capacités de base de ses concurrents.
Fonctionnalités remarquables (25 % de la note finale)
Ensuite, nous évaluons les fonctionnalités remarquables, peu courantes, qui vont au-delà de la fonction principale habituellement présente dans les outils de ce type. Un score élevé reflète des fonctionnalités spéciales ou uniques qui rendent le produit plus rapide, plus efficace, ou offrent une valeur ajoutée à l’utilisateur. Nous évaluons également la facilité d’intégration avec d’autres outils généralement présents dans la pile technologique pour étendre la fonctionnalité et l’utilité du logiciel. Les outils qui proposent de nombreuses intégrations natives, des connexions tierces et un accès API pour développer des intégrations personnalisées obtiennent les meilleurs résultats.
Facilité d’utilisation (10 % de la note finale)
Nous prenons en compte la rapidité et la simplicité d’exécution des tâches définies par la fonctionnalité principale à l’aide de l’outil. Un logiciel bien noté est bien conçu, intuitif à utiliser, offre des applications mobiles, propose des modèles, et permet de simplifier des tâches relativement complexes.
Mise en route (10 % de la note finale)
Nous savons à quel point une adoption rapide par l’équipe est cruciale pour une nouvelle plateforme, c’est pourquoi nous évaluons la facilité d’apprentissage et d’utilisation d’un outil avec un minimum de formation. Nous évaluons la rapidité avec laquelle un membre de l’équipe peut s’installer et commencer à utiliser l’outil sans expérience préalable. Les solutions bien notées impliquent qu’aucune ou très peu d’assistance soit requise.
Support client (10 % de la note finale)
Nous examinons la rapidité et la simplicité d’obtention d’aide par téléphone, chat en direct ou base de connaissances. Les outils et sociétés qui proposent une assistance en temps réel obtiennent les meilleurs scores, tandis que les chatbots sont moins bien notés.
Avis clients (10 % de la note finale)
En plus de nos propres tests et évaluations, nous prenons en compte le score net de recommandation (NPS) des clients actuels et passés. Nous évaluons leur propension, s’ils en avaient l’option, à choisir à nouveau l’outil pour la fonctionnalité principale. Un logiciel obtenant un score élevé reflète un NPS élevé de clients actuels ou passés.
Rapport qualité-prix (10 % de la note finale)
Enfin, en tenant compte de tous les autres critères, nous comparons le prix moyen des forfaits d’entrée de gamme aux principales fonctionnalités et considérons la valeur des autres critères d’évaluation. Un logiciel qui en offre plus, pour moins, sera mieux noté.
Core Features
Payroll Management
Rippling automates payroll processing, ensuring accuracy and compliance with tax regulations. It streamlines payments across multiple states and countries, saving your team time.
Benefits Administration
Manage employee benefits in one place, from health insurance to retirement plans. You have the option to use Rippling as your broker, join their PEO, or bring your own broker. No matter the choice, it can all be managed centrally from the platform. Employee deductions and company contributions are automatically calculated and pushed into payroll without manual upload processes from your end.
Time & Attendance
Create time and attendance policies, compliant with local laws and tailored to specific employee scenarios. You can enable time tracking via smartphone, kiosk, web clock, or self-reporting, and manage settings for geolocation tracking. Approvals are also customizable, with alerts built in to remind managers to review timecards in a timely manner. Time tracking is integrated directly with payroll immediately after timecards are approved.
Employee Onboarding
Rippling automates onboarding tasks, from document signing to training schedules. New hires get set up quickly, reducing your administrative burden. Bulk onboarding and background checks are also available with Rippling.
Reporting
Generate detailed reports across departments using Rippling's reporting recipes (over 500 templates pre-built, with the option to customize them to your needs). If you want to start from scratch, joined reporting is available to bring together data from as many modules at once, helping you make informed decisions with all pieces of the puzzle infront of you at once.
Compliance 360
Ensure compliance with all employees automatically, covering everything from local laws, overtime violations, meal break violations, and minimum wage violations. Rippling also provides recommended actions to resolve the compliance issue.
Employee Self-Service
Allows employees to update personal info, making HR management more efficient. Unique in its ease and range of accessible data.
Org Charts & Employee Profiles
You can access employee profiles directly from the org chart and customize each profile with specific attributes. These attributes can then be used throughout the system to enforce policies and execute other automated workflows. The org chart is also dynamic, so any time you make a change within the company, it updates automatically.
Standout Features
Workflow Studio
An intuitive workflow builder that lets you automate virtually any process across departments. Think automations for pushing alerts, assigning training courses, making payments, creating calendar events, and more.
IT Management
Manage company devices remotely, ensuring security and compliance. Unique among HR platforms, Rippling offers this IT add-on module to let your team monitor and control access from anywhere.
Spend Management
An add-on module that lets you manage company-wide spending, like day-to-day and travel expenses. You can create automations for expense approvals and policy enforcement, make sure your bills are paid on time, and issue corporate cards for more controlled spending.
Global Payroll
Rippling supports international payroll processing, making its global reach a differentiator in the HR software market.
Rippling Recruiting
A full-service applicant tracking system (ATS) that lets you customize recruitment processes, access all recruitment analytics, schedule interviews (through calendar integrations), and manage the entire end-to-end recruitment pipeline. AI candidate summaries are also built into the system.
Learning Management System
Build personalized learning and development programs based on your organization's needs. Includes a custom course builder, the Rippling catalog, which includes key localized compliance courses, the ability to upload a SCORM file, or the option to purchase courses from their partner, Go1.
Ease of Use
Rippling impresses with its intuitive interface, making it user-friendly even for less tech-savvy teams. Users appreciate the straightforward navigation and clean design, which simplify complex tasks like payroll and benefits management. The platform’s ease of use is enhanced by its comprehensive onboarding guides and responsive support. Compared to other employee management software, Rippling stands out for its ability to integrate multiple HR functions seamlessly, reducing the learning curve and allowing your team to focus on strategic initiatives quickly.
Onboarding
Rippling offers a streamlined onboarding experience, ensuring new users quickly get up to speed. The platform provides detailed tutorials and guides, which help your team understand its functionalities efficiently. Users benefit from the automated setup, which reduces manual tasks and accelerates time to value. While some might need to take some time getting familiar with the platform, the available support and resources, including responsive customer service, assist in overcoming any initial challenges. Overall, this guidance makes Rippling a solid choice for smooth onboarding.
Customer Support
Rippling offers multiple support channels, including live chat, Zoom, help center tickets, and email. Their support is also known to be fast (averaging less than 30 seconds for response times). They offer dedicated account managers and tons of self-service resources to cover everything from initial implementation to ongoing questions.
Integrations
Rippling offers 650+ integration options, including Slack, Zoom, Microsoft Teams, Asana, Jira, Salesforce, Hubspot, PayPal, Google Workspace, 1Password, GitHub, and Datadog.
Value for Money
Rippling's pricing is modular, which makes it a great choice if you're only looking for a comprehensive HR suite or need to scale to manage IT and finance tasks centrally. This gives you strong value for money as you only pay for what you need at any stage of your business growth. That said, with its per-user pricing, costs can rise as you add headcount and more modules. They also have a per-month base fee to be aware of. For exact costs tailored to your needs, you'll need to request a free quote. Their modules are broken down by the following use cases, with individual products working alone or in tandem with each other, depending on what you need:
- HR: Adds advanced HR tools like performance management and employee engagement.
- Payroll: Lets you automate and run payroll within minutes. Also provides options for global payroll and contractor payments.
- IT: Offers device management, app provisioning, and single sign-on.
- Finance: Covers expense management, bill pay, and corporate cards.
- Global: Lets you pay and hire employees around the globe.
Rippling Specs
- 2-Factor Authentication
- 360 Degree Feedback
- API
- Application Tracking
- Attendance Tracking
- Batch Permissions & Access
- Compliance Tracking
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Employee Database
- Employee Engagement
- Employee Incentive Management
- Employee Onboarding
- Employee Training
- Expense Tracking
- External Integrations
- Feedback Management
- Multi-User
- Notifications
- Payroll
- Performance Appraisal
- Scheduling
- Time Management
- Timesheets
- Travel Management
- Vacation & Absence Calendar
Rippling FAQs
How does Rippling handle data security and compliance?
Can I customize Rippling for my business needs?
How does Rippling support remote work?
What kind of training does Rippling provide for new users?
How does Rippling improve HR efficiency?
Can Rippling scale with my growing business?
What support options are available if I encounter issues?
How does Rippling handle employee data privacy?
Rippling Company Overview & History
Rippling is headquartered in San Francisco, California, and employs a growing team dedicated to streamlining HR, IT, and finance operations. Known for its innovative work culture, Rippling has gained attention for integrating multiple business functions into a single platform. Notable clients include tech startups and mid-sized enterprises that benefit from its comprehensive automation capabilities.
Major Milestones
- 2016: Rippling was founded by Parker Conrad, aiming to transform HR management.
- 2018: Official product launch, introducing an integrated platform for HR, IT, and finance.
- 2020: Raised significant funding in a Series B round, boosting its market presence.
- 2021: Expanded its product offerings, enhancing automation and analytics capabilities.
- 2023: The company doubled its ARR to $350 million, maintaining a 100% year-over-year growth rate.
- 2025: Global reach expanded through Rippling EOR.
Et après ?
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