Best Employee Verification Services Shortlist
Here's my pick of the 10 best services providers from the 19 we reviewed.
Get free help from our service advisors to find your match.
Hiring can be tough and, once you find the right person, you face the added challenge of verifying candidate backgrounds quickly and accurately.
Employee verification services can be a game-changer, helping you make informed decisions with ease.
As an independent reviewer and HR expert, I've delved into the world of employee verification service providers, sifting through the numerous options to bring you an unbiased list of the best in the market.
In this article, you'll discover top providers, each with unique strengths to meet your specific needs.
Whether you're a small business or a large enterprise, there's a solution out there to simplify your hiring process.
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Best Employee Verification Services Summary
This comparison chart summarizes pricing details for my top employee verification services selections to help you find the best one for your budget and business needs.
Service | Best For | Trial Info | Price | ||
---|---|---|---|---|---|
1 | Best for global reach | Not available | Website | ||
2 | Best for simplified compliance | Not available | Website | ||
3 | Best for fast turnaround and personal service | Not available | Website | ||
4 | Best for IT industry | Not available | Website | ||
5 | Best for large enterprises | Not available | Website | ||
6 | Best for small businesses | Not available | Website | ||
7 | Best for tailored solutions | Not available | Website | ||
8 | Best for user-friendly interface | Not available | Website | ||
9 | Best for fast results | Not available | Website | ||
10 | Best for detailed reports | Not available | Website |
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Rippling
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
Paycor
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.1 -
edays
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.3
Best Employee Verification Services Reviews
Below are my detailed summaries of the best employee verification service providers that made it onto my shortlist. My reviews offer a look at each provider’s key services, unique specialties, and pros & cons to help you find the best one for your needs.
HireRight provides employment background screening services that include global ID checks, credit searches, and criminal searches. They primarily serve local, national, and global businesses, particularly in Australia and the Asia Pacific region.
Why I picked HireRight: With a focus on global reach, HireRight offers services tailored for businesses operating across multiple countries. Their solutions ensure compliance with international regulations, which is crucial for your team if you operate globally. Additionally, the emphasis on high accuracy and a 99.98% dispute-free rate makes them a reliable choice for international operations.
Standout Services: HireRight offers sanctions checks which are crucial for businesses needing to ensure compliance with international regulations, keeping your team safe from potential legal issues. They also provide social media searches, which can help you gain insights into a candidate’s public persona, aiding in making informed hiring decisions.
Target industries: Healthcare, financial services, technology, manufacturing, and education
Specialties: Global ID checks, credit searches, criminal searches, education verifications, and sanctions checks
Pros and cons
Pros:
- Unified platform
- Compliance-focused solutions
- Wide range of services
- Global screening capabilities
- High accuracy rate
Cons:
- Regional focus may affect service scope
- May require customization for specific needs
- Can be complex for small businesses
- Limited free trial information
- Pricing details not publicly available
Backgrounds Online offers streamlined employment background screening services with a strong focus on compliance, candidate experience, and customizable solutions. Their platform supports ATS and API integrations, branded applicant portals, and FCRA-compliant workflows, helping businesses of all sizes make faster, more informed hiring decisions.
Why I picked Backgrounds Online: Backgrounds Online stands out for its dedication to transparency and candidate empowerment, offering tools like Applicant Self-Submittal for digital compliance and rapid turnaround. Their proprietary technology allows teams to build custom screening packages and track results through an intuitive dashboard, reducing friction in the hiring process.
Standout Services: Backgrounds Online offers ATS and API integrations, branded applicant submission portals, and criminal monitoring services. Their compliance-focused features ensure adherence to FCRA and state-specific hiring laws, while real-time updates help keep your team aligned.
Target industries: Healthcare, nonprofit/volunteer organizations, staffing, transportation, education, and general business
Specialties: Criminal background checks, employment verification, education verification, branded portals, and compliance documentation
Pros and cons
Pros:
- Real-time support and flexible screening packages
- Custom-branded applicant submission options
- Strong compliance focus, including FCRA and SOC2 certification
- Easy-to-use dashboard for managing background checks
Cons:
- Support channels mainly email and phone-based
- May require setup assistance for advanced configurations
- Limited industry-specific content on the website
Private Eyes offers comprehensive background check and employment screening services including criminal records searches, drug testing, employment and education verification, and 4506-C income verifications. Known for their responsiveness and global reach, they provide highly audited reports and tailor each screening package to specific role requirements.
Why I picked Private Eyes: Private Eyes stands out for its quick turnaround—90% of reports are completed within 24-48 hours—and its personalized approach, with live phone support and proactive updates. Their auditing process spans six touchpoints to ensure report accuracy, and they maintain strong relationships with local, state, and federal institutions for reliable information gathering.
Standout Services: Private Eyes offers 4506-C income verification for lenders, highly responsive phone and portal support, and a proprietary client portal for tracking. They also emphasize compliance, security, and accuracy through rigorous auditing and global courthouse access.
Target industries: Legal, financial services, healthcare, education, and transportation
Specialties: Criminal background checks, drug testing, education and employment verification, income verification (4506-C), and customizable screening packages
Pros and cons
Pros:
- Strong lender and income verification solutions
- Global court and agency network
- Six-point quality audit for every report
- Highly personalized service with real-time updates
- 24–48 hour report turnaround (90% of the time)
Cons:
- Limited international employment screening features shown on site
- May not be suited for very large enterprise needs
- Interface may be less modern than some newer platforms
- Limited self-service trial info
cFIRST Background Checks offers a comprehensive range of background screening services, including verification, identity screening, and criminal checks. They primarily serve industries like technology, banking, and healthcare, focusing on providing technology-driven solutions to ensure compliance and safety.
Why I picked cFIRST Background Checks: For IT companies, cFIRST provides tailored solutions that integrate seamlessly with existing HR systems through API integrations. Their user-friendly client and candidate portals make it easy for your team to manage screenings efficiently. Continuous monitoring and instant checks ensure that your hiring processes remain secure and compliant with industry standards.
Standout Services: cFIRST offers continuous monitoring, which is essential for businesses needing ongoing checks to maintain a secure workforce, ensuring that any changes in employee status are promptly addressed. They also provide instant checks, allowing your team to quickly verify candidate information, which is crucial for fast-paced hiring environments.
Target industries: Staffing, technology, banking, logistics, and healthcare
Specialties: Verification, identity screening, criminal checks, drug and alcohol screening, and continuous monitoring
Pros and cons
Pros:
- Focus on compliance
- API integrations available
- User-friendly portals
- Quick turnaround times
- Technology-driven solutions
Cons:
- Broad industry focus may dilute specialization
- Complex for small businesses
- May require customization
- Limited trial information
- Pricing details not disclosed
First Advantage Corporation offers comprehensive background check and screening services, including employment verification, drug testing, and identity fraud mitigation. They serve a wide range of industries such as healthcare, education, and finance, catering to businesses of all sizes.
Why I picked First Advantage Corporation: Large enterprises benefit from their extensive service offerings that include global compliance and advanced analytics, crucial for managing large-scale operations. The integration of identity fraud mitigation and drug testing ensures that your team can maintain security and compliance. Their focus on serving diverse industries makes them adaptable to various business needs.
Standout Services: First Advantage Corporation provides rental property screening, which is essential for businesses in the real estate sector, ensuring tenant reliability. They also offer RightID technology, which enhances identity verification through multi-layered security measures, crucial for maintaining integrity in your hiring process.
Target industries: Healthcare, education, finance, hospitality, and transportation
Specialties: Employment verification, drug testing, identity fraud mitigation, rental property screening, and transportation compliance
Pros and cons
Pros:
- Advanced technology solutions
- Focus on security and compliance
- Strong industry presence
- Expertise in background checks
- Wide range of services
Cons:
- Broad service range may overwhelm
- Limited free trial information
- May be costly for small businesses
- Complexity in compliance regulations
- Pricing not publicly disclosed
AmeriWide Screeners offers background screening services tailored for small businesses, focusing on secure and user-friendly online processes. They serve industries like healthcare, staffing, and transportation with services such as pre-employment, volunteer, and tenant screenings.
Why I picked AmeriWide Screeners: Small businesses benefit from AmeriWide Screeners' specialized packages that are both customizable and volume-based, making it easy for your team to find a cost-effective solution. The secure, paperless online platform is particularly useful for small businesses needing efficient background checks without the hassle. Their U.S.-based support ensures compliance and security, which is crucial for small business operations.
Standout Services: AmeriWide Screeners offers drug testing through a network of over 3,000 SAMHSA-certified labs, providing your team with reliable and widespread testing options. They also offer driving records checks, which are essential for businesses that require employee driving as part of their job role, ensuring that you hire safe and qualified drivers.
Target industries: Healthcare, staffing, transportation, manufacturing, and education
Specialties: Pre-employment checks, drug testing, tenant screenings, driving records, and volunteer screenings
Pros and cons
Pros:
- Integration with numerous systems
- Wide range of screening services
- Secure, paperless online platform
- U.S.-based support team
- Customizable packages available
Cons:
- Complexity in customizing packages
- Limited physical office presence
- No 24/7 customer support
- Volume-based pricing may not suit all
- Limited international reach
Peopletrail provides a wide range of pre-employment screening services, including criminal checks, drug testing, and identity verification. They cater to industries like construction, education, and healthcare, focusing on delivering customized solutions to meet specific client needs.
Why I picked Peopletrail: Tailored solutions from Peopletrail allow your team to choose from various screening packages like Bronze, Silver, and Gold, ensuring that you can select the level of service that best suits your requirements. The integration with over 100 ATS and HRIS platforms makes it easy for your team to incorporate these services into existing workflows. Their focus on compliance and regulatory updates ensures that your hiring processes align with the latest legal standards.
Standout Services: Peopletrail offers social media investigations, which help your team gain insights into a candidate's online presence, crucial for roles where public image is important. They also provide fingerprint checks, which are essential for positions requiring high security and trust, ensuring that your candidates have no undisclosed criminal history.
Target industries: Construction, education, healthcare, hospitality, and government
Specialties: Criminal checks, drug testing, identity verification, social media investigations, and fingerprint checks
Pros and cons
Pros:
- Excellent customer support
- Wide range of services
- Strong compliance focus
- Over 100 ATS/HRIS integrations
- Tailored screening packages
Cons:
- Focus on certain industries
- Primarily online support
- May require customization
- Limited trial information
- Pricing details not publicly available
GoodHire provides a variety of employment background check services, including criminal checks, driving records, and employment verification. They cater to industries like staffing and healthcare, focusing on both small and large organizations to ensure comprehensive screening processes.
Why I picked GoodHire: The user-friendly interface of GoodHire's platform simplifies the background check process for your team, making it easy to manage screenings efficiently. With over 100 screening options available, you can tailor the services to fit your specific needs. The platform also offers quick setup and real-time results, enhancing your hiring process.
Standout Services: GoodHire offers customizable screening packages, allowing you to select only the services you need, which can help save time and resources. Their modern API integration supports seamless connectivity with existing HR systems, providing your team with centralized management of background checks.
Target industries: Staffing, healthcare, nonprofits, education, and technology
Specialties: Criminal background checks, driving records, drug testing, education verification, and employment verification
Pros and cons
Pros:
- Real-time results
- Modern API integration
- Customizable screening packages
- Fast processing times
- User-friendly interface
Cons:
- Support primarily online
- Broad service range can be overwhelming
- May require customization for specific needs
- Limited trial information
- Pricing not publicly available
VerifiedFirst offers comprehensive employee verification services, including background checks, drug screening, and social media screening. They serve industries such as healthcare, retail, and nonprofits, focusing on providing fast and accurate screening services to streamline the hiring process.
Why I picked VerifiedFirst: Fast results are achieved through VerifiedFirst's efficient integration with popular HR platforms, allowing your team to quickly implement and manage screenings. The customizable screening packages enable you to tailor services according to specific needs, enhancing the hiring process. Their emphasis on compliance and a 98% client satisfaction rating highlights their dedication to providing reliable and quick verification services.
Standout Services: VerifiedFirst offers candidate texting, which allows your team to communicate directly with candidates during the screening process, improving engagement and reducing delays. They also provide Form I-9 reports, ensuring compliance with employment eligibility verification requirements, which is crucial for maintaining legal standards in your hiring practices.
Target industries: Healthcare, retail, nonprofits, education, and technology
Specialties: Background checks, drug screening, social media screening, Form I-9 reports, and customizable screening packages
Pros and cons
Pros:
- Excellent customer support
- Integration with HR platforms
- Customizable packages
- High client satisfaction
- Fast screening results
Cons:
- Primarily online support
- Focus on certain industries
- May require customization
- Limited trial information
- Pricing not publicly available
Justifacts provides a variety of background check and employment screening services, including criminal checks, employment and education verification, and drug testing. They cater to industries such as healthcare, education, and finance, focusing on ensuring compliance and data security.
Why I picked Justifacts: Detailed reports from Justifacts are supported by their commitment to data security and compliance, with PBSA accreditation and SOC 2 certification. Their services include comprehensive background checks that help your team make informed hiring decisions. With technology integrations, they offer efficient processes that enhance your screening capabilities.
Standout Services: Justifacts offers I-9 & E-Verify solutions, ensuring your team can easily verify employment eligibility and maintain compliance with immigration laws. They also provide professional license verification, essential for industries requiring specific credentials, helping you ensure candidates meet all necessary qualifications.
Target industries: Healthcare, education, manufacturing, small businesses, and finance
Specialties: Criminal checks, employment verification, education verification, drug testing, and professional license verification
Pros and cons
Pros:
- Compliance-focused processes
- Wide range of services
- Technology integrations available
- Strong data security measures
- Detailed and thorough reports
Cons:
- Primarily online support
- Broad service range can be overwhelming
- May require customization
- Limited trial information
- Pricing details not publicly available
Other Employee Verification Services
Here are some additional employee verification service providers that didn’t make it onto my shortlist, but are still worth checking out:
- ClearStar
For mobile-friendly screening
- InCheck
For healthcare sector
- ISB Global Services
For international reach
- Truescreen
For education sector checks
- Employers Choice Screening
For compliance support
- NationSearch
For quick turnaround
- Verified Credentials Inc
For customizable packages
- SappHire Background Check
For small business needs
What Are Employee Verification Services?
Employee verification services are organizations that help businesses confirm the backgrounds and qualifications of new hires. They might offer things like:
- Criminal background checks
- Employment history verification
- Education credential checks
- Drug testing
- Identity verification
HR departments and hiring managers typically seek out these services to ensure they hire qualified and trustworthy employees.
These services address the need to reduce hiring risks and ensure compliance with industry regulations.
Employee Verification Services Selection Criteria
When selecting the best employee verification service providers to include in this list, I considered common business needs and pain points that these providers address.
This included things like ensuring accurate candidate background checks and improving hiring efficiency. I also used the following framework to keep my evaluation structured and fair:
Core Services (25% of total score)
To be considered for inclusion in this list, each provider had to offer these basic services:
- Criminal background checks
- Employment history verification
- Education credential checks
- Drug testing
- Identity verification
Additional Standout Services (25% of total score)
To help further narrow down the competition, I also looked for unique or especially valuable services, such as:
- Continuous monitoring
- Social media screening
- International background checks
- Professional license verification
- Credit history checks
Industry Experience (10% of total score)
To get a sense of the industry experience of each provider, I considered the following:
- Years in business
- Range of industries served
- Expertise in specific sectors
- Client testimonials
- Case studies
Onboarding (10% of total score)
To evaluate the onboarding experience for each provider, I considered the following:
- Ease of setup
- Availability of training resources
- Customization options
- Integration with existing systems
- Speed of implementation
Customer Support (10% of total score)
To assess the level of customer support each provider offers, I considered the following:
- Availability of support channels
- Response time
- Quality of support resources
- Dedicated account managers
- Customer feedback on support
Value For Price (10% of total score)
To evaluate the pricing and potential ROI of working with each provider, I considered the following:
- Transparency of pricing
- Comparison with competitors
- Range of pricing plans
- Discounts for volume
- Customer feedback on value
Customer Reviews (10% of total score)
To get a sense of the overall satisfaction of existing customers, I considered the following when reading customer reviews:
- Consistency of positive feedback
- Specific praise for services
- Common complaints
- Overall satisfaction ratings
- Willingness to recommend to others
How to Choose an Employee Verification Services Provider
It’s easy to get bogged down in long lists of services and complex pricing structures. To help you prioritize the things that matter most for your business, keep the following factors in mind:
Factor | What to Consider |
Business Objectives | Ensure the provider aligns with your goals, whether it's reducing hiring risks or enhancing compliance. |
Service Scope and SLAs | Look for a provider offering a wide range of services with clear service level agreements for reliability. |
Support Availability | Check if support is available 24/7 and through multiple channels like phone and email for quick assistance. |
Costs and Pricing Structure | Evaluate transparency in pricing and whether they offer flexible plans that suit your budget and needs. |
Communication and Reporting | Ensure they provide regular updates and detailed reports to keep your team informed of screening progress. |
Customization Options | Consider if the provider can tailor services to meet your specific industry needs or internal processes. |
Technology Integration | Look for seamless integration with your existing HR systems to enhance workflow efficiency. |
Reputation and Reviews | Research customer reviews and testimonials to gauge satisfaction and reliability of the provider. |
Key Employee Verification Services
When selecting an employee verification service provider, keep an eye out for the following key services:
- Criminal background checks: Ensures that potential hires have no undisclosed criminal history, protecting your business from potential risks.
- Employment history verification: Confirms a candidate's previous job titles and tenure to validate their experience and reliability.
- Education credential checks: Verifies the educational qualifications of candidates to ensure they meet job requirements.
- Drug testing: Screens for substance use to maintain a safe and compliant workplace environment.
- Identity verification: Confirms the identity of applicants to prevent fraud and ensure compliance.
- Continuous monitoring: Provides ongoing checks to alert you to any changes in an employee's background post-hire.
- Social media screening: Reviews a candidate's online presence to assess potential risks related to public image.
- Professional license verification: Confirms that candidates possess necessary licenses for roles that require specific credentials.
- Credit history checks: Evaluates financial responsibility for positions involving financial management or sensitive information.
- I-9 & E-Verify solutions: Assists in verifying employment eligibility and maintaining compliance with immigration laws.
Benefits of Employee Verification Services
Partnering with an employee verification services provider offers several benefits for your team and your business. Here are a few you can look forward to:
- Improved hiring decisions: Access to thorough background checks helps ensure that you're hiring qualified and trustworthy candidates.
- Enhanced workplace safety: Drug testing and criminal checks contribute to a safer work environment by identifying potential risks.
- Regulatory compliance: Services like I-9 & E-Verify solutions help you meet legal requirements and avoid penalties.
- Reduced hiring risks: Identity verification and professional license checks minimize the chance of hiring unqualified or fraudulent candidates.
- Time savings: Automated processes and quick turnaround times expedite the hiring process, allowing your team to focus on other tasks.
- Cost-effective screening: Customizable packages let you choose only the services you need, optimizing spending.
- Continuous protection: Ongoing monitoring alerts you to changes in employee backgrounds, maintaining company integrity over time.
Costs and Pricing Structures of Employee Verification Services
Employee verification services typically come at a custom price to accommodate various business needs, sizes, and circumstances. Providers generally work within one of the following pricing structures:
- Subscription-based: Charges a recurring fee for ongoing access to services, often with different tiers based on the number of screenings.
- Per-report pricing: Charges based on the number of reports or checks conducted, offering flexibility for businesses with varying hiring needs.
- Volume-based discounts: Offers reduced rates as the number of screenings increases, benefiting larger organizations with frequent hiring.
- Pay-as-you-go: Allows businesses to pay only for the services they use, ideal for companies with sporadic hiring needs.
- Tiered pricing: Provides different levels of service packages, each with a set of included features and checks.
Key Factors That Influence Employee Verification Services Pricing
Beyond the specific pricing model, here are some additional factors that can influence the cost of employee verification services:
- Customization needs: Tailoring services to fit specific industry or company requirements can increase costs due to additional setup and management.
- Industry regulations: Compliance with specific industry standards may require more detailed checks, impacting overall pricing.
- Number of employees: Larger employee bases often require more screenings, affecting the total cost of services.
- Service scope: The range and depth of checks requested can significantly alter pricing, with more comprehensive checks costing more.
- Geographic coverage: Verifying international candidates may involve additional fees due to varying regional requirements and processes.
Being aware of these factors before you start seeking out custom quotes from providers helps you get a sense of what to expect, and compare and contrast quotes more effectively.
Employee Verification Services: FAQs
Here are some answers to common questions about employee verification services:
How long does it take to complete a background check?
The time it takes to complete a background check can vary depending on the depth of the check and the provider. Typically, you can expect a basic background check to take anywhere from 24 to 72 hours. More detailed checks, such as international verifications, might take longer. It’s important to discuss timelines with your provider to set realistic expectations.
Can employee verification services be customized to fit my business needs?
Yes, many employee verification service providers offer customizable options to fit your specific business needs. Whether you require industry-specific checks or have unique compliance requirements, providers can tailor their services accordingly. Be sure to discuss your specific needs with potential providers to ensure they can accommodate them.
Are employee verification services compliant with privacy laws?
Reputable employee verification services are designed to comply with privacy laws and regulations, such as GDPR and FCRA. Providers should have measures in place to protect candidate information and ensure all checks are conducted legally. It’s crucial to verify that your chosen provider adheres to these standards to avoid any legal issues.
Do these services integrate with existing HR systems?
Many employee verification services offer integration capabilities with popular HR systems and applicant tracking systems (ATS). This integration can help streamline the hiring process by allowing you to manage background checks directly within your existing platforms. Confirm with your provider about their integration options and compatibility with your current systems.
What types of checks are included in a standard package?
A standard employee verification package often includes criminal background checks, employment history verification, and education credential checks. Some providers may also include identity verification and drug testing in their basic packages. It’s important to review the services included in each package to ensure they meet your hiring needs.
How do I choose the right provider for my business?
Choosing the right employee verification service provider involves assessing your specific needs and comparing them against what each provider offers. Consider factors like service scope, pricing models, industry experience, and customer support. Look for a provider that aligns with your business objectives and can address your key pain points effectively.
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