30 Best Performance Management Software & Tools of 2024
10 Best Performance Management Software Shortlist
Here's my pick of the 10 best software from the 30 tools reviewed.
Get free help from our HR software advisors to find your match.
With so many performance management tools available, finding the best fit for your company is time-consuming.
You know you want software to help you set and track goals, solicit meaningful feedback, and measure long-term employee development. But, which tool is the best fit for your needs?
As a former HR administrator who prepared over 1,000 performance reviews, I sympathize with your situation.
In this article, I'll help you simplify your selection process by sharing my insights on the top performance management tools to help you find the best fit for you.
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Best Performance Management Tools: Pricing Comparison Chart
This comparison chart summarizes pricing details for my top performance management software selections to help you find the best software for your budget and business needs.
| Tools | Price | |
|---|---|---|
| Deel | Flat rate user pricing, with a free version for businesses with up to 200 people | Website |
| Topicflow | From $10/user/month | Website |
| Primalogik | From $159/month | Website |
| GoCo | From $5/employee/month | Website |
| Mitratech Trakstar | Pricing upon request | Website |
| Workleap | From $5/user/month | Website |
| Performance Pro | From $2 to $7/employee/month | Website |
| ClearCompany | Pricing upon request | Website |
| PerformYard | From $5-$10/user/month | Website |
| Peoplebox | From $7/user/month | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare Software-
Deel
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
Rippling
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
Willo
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8
Best Performance Management Software Reviews
Here are my detailed summaries of the best performance management tools that made it into my top 10 list, including notes on why I picked them. Each review offers a detailed look at the key features, pros & cons, integrations, and ideal use cases of each system to help you find the best tool for you.
Deel is a comprehensive HR platform that offers payroll, onboarding and offboarding, workflow and document management, and other helpful tools. It enables businesses to hire and manage employees and contractors from over 150 countries. The company acts as an employer of record (EOR) so you can hire internationally without setting up a local entity.
You can ensure employees and contractors are set up for high performance from day one with the system's onboarding workflows. To manage performance on an ongoing basis, you can use the integrated 1-on-1 meeting tool in the platform. Managers and employees can document meeting notes, and refer back to what they discussed during formal performance evaluations.
The software's Slack integration allows you to track all your 1-on-1s right in Slack. This helps keep key information centralized for easy access and reference. In addition to 1-on-1 conversations, you can monitor employee engagement levels using the pulse surveys and facilitate important team- and company-wide communications through the software.
Deel integrates with a handful of popular HR software systems, including Ashby, BambooHR, Expensify, Greenhouse, Hibob, Netsuite, Okta, OneLogin, Quickbooks, SCIM, Slack, Xero, Workday, and Workable. They also have an Open API that supports additional custom integrations as well.
Pricing information is available upon request, and a free demo is available. Deel also offers free HR software for businesses.
Topicflow is a performance management tool that helps businesses implement more continuous feedback loops, rather than relying on annual reviews. The software offers customizable goal frameworks, 1-on-1 meeting tools, manager dashboards, and talent assessment tools. It also uses AI to recommend actions to managers to support continuous improvement on their teams.
This system is worth knowing because of how it focuses on goal alignment across teams and connecting performance with engagement. The platform’s engagement tracking and talent assessment capabilities stand out as offering a more all-encompassing approach to performance management.
In addition to software, users can work with Topicflow's support team to build out performance management processes for their business. This is particularly useful for startups and small businesses that may not have a dedicated HR team.
Topicflow integrates with several other systems including Outlook, Asana, Jira, Slack, Zoom, Okta, BambooHR, Workday, and more.
Primalogik’s employee performance management software includes a wide range of features that foster employee engagement and empower managers and their employees to reach their full potential. Through a combination of performance review assessments, 360-degree feedback, engagement surveys, employee goals and OKRs (objectives and key results), and instant feedback including 1:1 check-ins, Primalogik helps employees gain insight into their individual performance and uncover areas to make small improvements.
Their 360-degree feedback module makes it easy to solicit feedback from multiple sources. Admin users can select their own rating scales for their evaluation questionnaires, and determine the level of anonymity that will be applied to the feedback. Advanced features in this module include the option for managers and admin staff to launch feedback requests about their employees and solicit responses from specific co-workers, automatic reminders to provide feedback by a certain date, and real-time feedback tracking.
Once employee feedback is in the system, Primalogik has several tools to support deep analysis of the data. For example, their system allows managers to compare employees’ self-ratings side-by-side against other respondent's feedback. This helps identify any blindspots between where an employee believes they are, and what their co-workers have suggested. As well, their Comparison Mode allows admin users to benchmark each employee appraisal and compare them across their workforce — a useful way of identifying their overall top performers or spotting potential company-wide skill gaps.
Primalogik integrates with ADP, BambooHR, Google Workspace, Microsoft Azure, and Okta. Their performance management software is also available in Spanish or French.
Primalogik costs from $159/month for up to 25 users and offers a 30-day free trial or a free demo.
GoCo
Best for automating performance review cycles and feedback reminders
GoCo is a flexible and modular employee management software with a wide variety of features to support HR professionals. In addition to their performance management module, they also provide integrated solutions for onboarding new staff, administering benefits, tracking time & attendance tracking, and hosting a document repository.
Their performance management tools include 1:1 check-in templates, dynamic performance review fields you can customize, and tools to request 360 degree feedback from managers, peers and employees themselves. Their system also includes automations that run your review cycles effortlessly, including automatic reminders for feedback that’s overdue. You can also use their system to track goals, and post praises or notes on employee timelines (either shared or private) and attach official documents.
GoCo integrates with 30+ popular software systems including learning & training systems like TalentLMS and Teamie, and employee engagement software like SwagUp and Handwrytten, plus many other systems.
GoCo costs from $5/employee/month for their core modules and offers a free demo.
Best for connecting all the stages of the employee lifecycle
Mitratech Trakstar is for organizations interested in comprehensive performance appraisal and employee engagement software that comes with an interface that’s easy on the eyes and looks quite like some of today’s social networking sites.
Mitratech Trakstar helps your organization manage performance reviews, employee engagement surveys, 360-degree/multi-rater feedback, and goals across hundreds or thousands of employees. You can also build customized appraisal forms, set SMART goals, and create flexible workflow processes to meet the needs of your organization.
What Mitratech Trakstar lacks in third-party integration support it makes up for in usability and UI. Mitratech Trakstar is a streamlined performance management tool without all the fluff. They can accommodate SMBs and enterprises with their volume-discount pricing plan.
Mitratech Trakstar integrates with Google Workspace, Okta, and OneLogin.
Pricing details and a free live demo are available upon request.
Workleap Performance is a performance management tool designed to simplify and enhance how you manage team performance throughout the year. It offers a customizable framework that aligns with your company's unique culture and goals, facilitating meaningful feedback and consistent review processes.
Workleap Performance stands out for its flexible review cycle builder, allowing you to create and manage custom performance review cycles at your own pace. This feature enables you to tailor the review process to your organization's specific needs, ensuring that evaluations are relevant and timely.
Another notable feature is the ability to gather 360-degree feedback through self, peer, and manager reviews. This comprehensive approach provides a well-rounded view of employee performance, fostering a culture of continuous improvement and open communication within your team.
Other features include customizable evaluation criteria, allowing you to tailor performance reviews to your organization's focus areas. The configurable audience feature lets you customize audiences within review cycles to ask the right questions to the right people. Additionally, automated performance review notifications streamline the review cycle, reducing delays and improving communication.
Integrations include Microsoft Teams, Slack, BambooHR, ADP Workforce Now, Factorial, Gusto, HiBob, Paycor, Paylocity, Personio, Sage HR, and Workday.
Best for performance evaluations of individual competencies
Performance Pro is a performance management application for small to mid-sized organizations that integrates performance management with compensation planning.
Their platform offers comprehensive performance management features, including detailed performance appraisals with goals and competencies tracked individually. Separating these items allows managers and employees to zero in on specific skills to highlight areas of strength or to uncover weaknesses that need further skill development.
Performance Pro's software also includes customizable weightings and ratings, 360-degree feedback collection tools, merit-based bonus modeling tools, and benchmarked salary data.
An integration is available with Compease to help with merit-based compensation increases and planning. Integrations are also available with HCM or payroll software, though specific platforms are not named.
ClearCompany is an easy way to bring all of your employee performance review processes into a single, automated solution. ClearCompany's easy-to-use performance review software lets you quickly set up reviews, including custom scoring tables, weighted sections, and free-form responses.
ClearCompany's flat-rate pricing model allows you to send as many performance reviews as you need, as frequently as you need, without worrying about price.
ClearCompany is best for companies based in the U.S. and Canada.
ClearCompany integrates with tools for assessment tests, background checks, calendars, job postings, payroll and benefits, and SSO.
ClearCompany's flat-rate pricing model allows you to send as many performance reviews as you need, as frequently as possible, without worrying about price and customized pricing available upon request.
PerformYard's performance management software provides flexible features for HR and a simple employee experience. HR teams will get the tools they need to build out any performance management strategy while employees get a streamlined experience so they can focus on quality feedback and effective performance discussions.
With PerformYard you can customize their software to fit the strategy that's right for your organization: 360s, project based reviews, ratings scales, continuous feedback, and/or cascading goals.
PerformYard provides a simple employee experience that facilitates feedback and quality conversations. PerformYard provides dedicated customer success managers for every customer to manage them from onboarding, to employee trainings, to ongoing support.
PerformYard integrates with most major HRIS/Payroll systems including ADP, BambooHR, Gusto, Rippling, UKG, Paycom, Workday, and Paylocity.
PerformYard costs from $5/user/month.
Peoplebox is an employee evaluation software backed by Y-combinator that makes it super-easy for HR leaders to identify, reward and retain top performers and make compensation decisions that are aligned with business success.
Their performance management solution helps both HR and business leaders to drive better team performance, retention and execution through better ways to do performance reviews, aligned goals (OKRs), 1:1s, surveys, compensation, KPIs, initiative management and strategic meetings.
Using Peoplebox your HR team can effectively streamline the performance review process to ensure everything remains on track. It also provides a dashboard for centralized goal-setting and tracking, keeps goal progress auto-updated with native integrations, auto-reminds employees and managers, and gives real-time visibility into performance review cycles.
Integrations are available with a number of tools, including Asana, BambooHR, Google Sheets, Google Workspace, Microsoft Office, Microsoft Teams, Zoho People, and Slack. Unlike other tools, its integration with Slack/Teams goes beyond notifications and lets you do entire performance reviews, engagement surveys, and OKR check-ins right within Slack/Teams.
Peoplebox offers three pricing plans starting at $7/user/month, but their performance management feature is only available in their Premium and Enterprise packages. Additionally, non-profit organizations and educational institutions can get a 30% discount on paid plans by submitting qualifying documents. They also offer a 14-day free trial as well.
Other Performance Management Software
Still haven’t found the right performance management tool for your team? Here are some more worthwhile performance management software options that didn’t make it into the top 10 list but still deserve a special mention. Check them out!
- ThriveSparrow
For AI-powered performance insights
- Leapsome
For employee development-oriented performance management
- Workable HR
For multi-level performance feedback
- Paycor
For efficient performance management solutions
- Lattice
For incorporating multiple feedback sources
- Insperity
Performance management from an HCM software and service provider
- IntelliHR
Continuous performance management with people analytics
- Kallidus Perform
Comprehensive enterprise performance management
- Mirro
For peer-to-peer recognition
- eloomi
For personalized employee development
- Factorial
For real-time performance insights
- PeopleFluent
For scalability
- WorkDove
For performance reviews, goal setting, and 360 feedback in one
- bob
For continuous feedback and deep HR analytics
- Betterworks
Performance management for enterprises
- Teamflect
Integration with Microsoft Teams
- Kazoo
For employee growth plans
- Ascender HCM
Personally-tailored development plans
- ClickUp
For managing team performance via goals and weekly scorecards
- monday.com
For gathering performance management feedback via integrated forms
Related HR Software Reviews
If you still haven't found what you're looking for here, check out these other related tools that we've tested and evaluated:
- HR Software
- Payroll Software
- Recruiting Software
- Employer of Record Services
- Applicant Tracking Systems
- Workforce Management Software
Selection Criteria for Performance Management Software
Selecting the right performance management software requires a deep understanding of the performance review process and how advanced software can alleviate common pain points.
Drawing on my personal experience preparing over 1,000 performance reviews, I developed a comprehensive approach to evaluating these tools. My experience also made it easier to pinpoint the features that add a lot of value and ensure a smooth and unbiased evaluation process — features I wish I'd had in the past!
Here's a summary of the main features I evaluated to create this list:
Core Performance Management Functionalities (25% of total score): To be considered for inclusion in my list of the best performance management software, the solution had to fulfill the following basic functionalities:
- Performance data management tools, either as a standalone product, or as a module within an HCM, HRIS, or HRMS application
- Comprehensive performance reviews and professional development plans that align with individual and company growth goals
- Goal setting and tracking tools to help users set clear, measurable objectives and monitor goal progress over time.
- Automation tools to streamline the scheduling, execution, and documentation of performance reviews.
- Real-time feedback mechanisms to gather and share continuous feedback between managers and employees.
- Reporting and analytics tools to save managers and HR professionals from the hassles of manual data calculations - my biggest pet peeve of all!
Additional Standout Features (25% of total score): To help me find the best software out of numerous available options, I also kept a keen eye out for unique features, including the following:
- 360-degree feedback tools to collect feedback from numerous sources to obtain a comprehensive view of an employee's performance
- Innovative goal-setting frameworks that incorporate OKRs or SMART goals.
- Advanced analytics with predictive capabilities for identifying talent risks and opportunities.
- Sophisticated data analysis and presentation tools, including data visualization options, trend identification tools, and flags for achievements or areas for improvement.
- Integrated employee development planning tools that link directly to performance outcomes.
- Customizable review cycles and feedback templates that adapt to various team and department needs.
- Mobile app availability, ensuring access and engagement with the platform anywhere, anytime.
- Helpful resources like performance improvement plan (PIP) templates and personalized career development plans.
Usability (10% of total score): To evaluate the usability of each system, I considered the following:
- An intuitive user interface that simplifies navigation and task completion.
- Automated workflows to ensure no performance reviews slip through the cracks.
- Role-based access controls that are straightforward to configure, accommodating different user needs within the organization.
- Interactive dashboards that present data in an easily digestible format.
- Integrations with other key HR systems (HRIS, HCM, HRMS).
Customer Onboarding (10% of total score): To get a sense of each software provider's customer onboarding process, I considered the following factors:
- Comprehensive training materials, including videos, templates, and interactive product tours.
- Quick setup processes and clear guidance for first-time users, including customizable templates.
- Support for migrating historical data from previous systems into the new performance management platform
- Community forums or user groups that offer peer support and best practices.
Customer Support (10% of total score): To evaluate the level of customer support each vendor offered, I considered the following:
- Multiple support channels, including live chat, email, and phone.
- A responsive customer service team that offers quick, high-quality support.
- Access to a knowledge base or FAQs for self-service support.
Value for Price (10% of total score): To gauge the value of each software, I considered the following factors:
- Transparent pricing models that match the features and benefits offered.
- Flexible payment plans that suit businesses of different sizes, from small businesses to enterprise organizations.
- Free trials or demos that allow for a thorough evaluation before purchase.
Customer Reviews (10% of total score): Evaluating customer reviews is the final element of my selection process, which helps me understand how well a product performs in the hands of real users. Here are the factors I considered:
- Overall customer satisfaction scores and the frequency of positive feedback.
- Customer feedback that highlights how the tool has impacted performance review processes.
- Specific praises, criticisms, or trends in customer feedback that indicate the software's strengths or areas for improvement
Using this assessment framework helped me identify the performance management software that goes beyond basic requirements to offer additional value through unique features, intuitive usability, smooth onboarding, effective support, and overall value for price.
How to Choose a Performance Management Tool
Performance management software can help you streamline all aspects of your performance review process, including gathering feedback, tracking goals, and reviewing analytics.
To help you figure out which performance management software best fits your needs, keep the following points in mind:
- What performance challenges are you trying to solve? Identifying your current challenges will guide you to select software with the features and functionalities you need to overcome them. These challenges may include:
- Difficulty tracking goals and development progress,
- Infrequent, inconsistent, or unclear feedback,
- Difficulty aligning team goals with company objectives, or
- Performance evaluations that are not transparent or consistent between teams.
- Who are your main users? Consider who will use the tool, who your different user groups are, and how many licenses you'll need. Once that's clear, it's also useful to list the needs of your different user groups (power users, managers, employees, etc.) to ensure they're all met.
- For performance management software, you'll need employee-level access for your entire workforce, and separate access roles for your managers and HR administrators.
- What is your budget? To evaluate cost, do a headcount of your existing workforce, plus your projections for the next 5 to 10 years. Since most performance management tools charge a monthly fee per employee, this will help you proactively estimate your monthly costs.
- Determining a realistic budget for your new performance management software up-front is crucial, so you don't waste time considering software that's too expensive.
- What outcomes are important? Review the capabilities you want to gain or improve, and how you will measure success. Being clear on your desired outcomes upfront is crucial to avoid wasting valuable time. Key outcomes you may want to measure include:
- Achieving a performance management cycle that is fully automated,
- Gaining the ability to compare current and previous employee reviews easily,
- Integrated goal tracking and progress monitoring tools, or
- Increased manager and employee satisfaction regarding your performance review cycle.
- Do you require specific software integrations? Clarify whether your new performance management tool will replace existing tools or need to integrate with them. Key systems to integrate with include learning management systems, training management software, or feedback collection tools.
- Can you reduce your monthly SaaS costs by replacing multiple tools with an all-in-one performance management tool?
- Are all the integrations you need available, or can they be custom-configured using an API?
- Does the performance evaluation tool satisfy your technical requirements? Consider the tool selection alongside your existing workflows and systems. Evaluate what's working well, and any problem areas that need to be addressed.
- Does the new system integrate with your corporate workspace (Microsoft SharePoint, Google Workspace, etc.)?
- Does the new system offer security features that meet your needs (e.g., two-factor authentication (2FA), etc.)?
Remember, every business is different — don’t assume that a performance management tool will work for your organization just because it's popular. Instead, focus on your specific needs and challenges and look for software that specifically addresses those gaps, so you'll get the most out of your new purchase.
How to Implement Performance Management Tools
Once you've chosen the winning performance management system for your needs, you'll need to develop an implementation plan to integrate the software into your employee review process.
To do this right, I recommend using the following approach:
- Develop an implementation strategy and timeline that defines the who, what, when, where, and why related to the new software implementation.
- Gather feedback from managers on their current challenges with the employee performance review process and how it could be improved.
- Gather feedback from employees on their experience of your current review process and how it could be improved.
- Form an internal implementation team that includes key stakeholders from all your user groups (i.e., your HR team, managers, employees, IT department, etc.)
- Review your existing performance management data and decide whether you need to migrate this information into the new system or not.
- If you do decide to migrate a lot of data, reach out to your software provider for assistance with this portion. They can often upload historical data in bulk as part of the customer onboarding process.
- Run some test reviews to help you understand how all the features work. This includes building workflow automations and setting up software integrations to pull data from other sources.
- This step is very important, and shouldn't be rushed. Run as many test scenarios as you can think of using different employee structures (i.e., full-time, part-time, post-leave, employees on probation, etc.) and reporting structures (i.e., employees with two managers, employees who support multiple teams, etc). This will help you ensure the software covers all your needs once it's fully launched.
- Train your users on how to use the software. This should include role-specific training for managers and team leads who need to conduct performance reviews, as well as separate training for employees. You may also want to offer support documentation or create an internal wiki or repository for frequently asked questions. Doing so will proactively reduce the volume of administrative requests your HR staff will receive going forward.
- Launch the software and celebrate! This may sound a little cheesy, but it's actually really important. Celebrating the benefits of the new software can positively impact user adoption rates. If people are excited about the new software, they will be more likely to use it and have a positive association with it.
To point you in the right direction, I recommend reading our guide on HR software implementation next.
In addition, our podcast with Andrew Swiler, CEO of the HR software company Lanteria, is also full of solid advice on How to Build and Implement an HR Tech Stack.
Trends in Performance Management Tools for 2024
Performance management looks pretty different today than it did a few years ago. More and more, organizations are opting to implement continuous performance discussions in place of annual reviews, and holistic 360-feedback forms in replace of top-down evaluations. And the software that runs these performance management tasks is keeping pace!
Today's performance management software not only streamlines performance evaluations but also directly impacts employee engagement, retention, and development.
Here's a look at the prominent trends and how they're shaping the future of performance management tools:
Developing Features and Functionalities
- Integration with AI and Machine Learning: Many software providers are incorporating AI to help with performance reviews by assisting with personalized performance insights, automated feedback suggestions, and predictive analytics. This trend underscores the growing need for data-driven decision-making and personalized development plans in performance management.
Some parts of the performance review that are data-driven can be assessed by AI, but interpersonal and soft skills require a human touch. Performance management is more than just the review itself—it’s about ongoing one-on-ones, managing relationships, and motivating employees.
- Continuous Feedback and Real-Time Recognition: The move away from annual reviews towards continuous, real-time feedback mechanisms is evident. Tools are evolving to facilitate more frequent interactions, with features for instant recognition and feedback becoming standard. This reflects the shift towards a more dynamic, ongoing performance dialogue between employees and managers.
- Peer-to-Peer Feedback: In collaborative work environments where teamwork and cross-functional projects are common, gathering insights from peers is integral for effectively evaluating employee performance—not to mention eliminating bias. 360 feedback tools offer a more comprehensive view of an employee's performance and contributions.
- Enhanced Goal Setting and Tracking: There's a noticeable improvement in the sophistication of goal-setting features, including the integration of OKRs (Objectives and Key Results) and customizable goal templates. This trend highlights the importance of clear, measurable goals in aligning individual performance with organizational objectives.
Features Becoming Less Important
- Formal Rating Systems: There's a noticeable de-emphasis on rigid, numerical rating systems in favor of qualitative feedback and narrative evaluations. This trend reflects a broader move away from potentially demotivating appraisal methods towards more constructive and motivational approaches.
- Complicated Customization Options: As usability becomes a priority, overly complex customization features that require extensive training or support are being streamlined or phased out. Tools are leaning towards more intuitive, user-friendly designs that accommodate the needs of all users without extensive modification.
These trends indicate a shift towards more personalized, continuous, and development-oriented performance management practices. The expectations and demands of HR specialists and organizations are changing, driving the development of tools that are not only more effective in managing performance but also in enhancing employee engagement and development.
What are Performance Management Tools?
Performance management tools are software systems that organizations use to conduct employee performance reviews, collect 360-degree feedback, set and track goals, and monitor employee development over time. They can also help with succession planning, and identify potential skill gaps to support long-term strategic workforce planning.
Performance management tools offer numerous benefits, including improved employee performance, increased productivity, and better goal alignment across your organization. These tools also ensure that no performance reviews will slip through the cracks by automating key portions of the review process, such as collecting 360-degree feedback from key stakeholders and scheduling meetings.
Features of Performance Management Software
Here are the most important features that I look for in performance management tools to get a better grasp of the value they provide for HR teams and employees alike:
- User-Friendly Interface: Simplifies navigation and usage for all users. A straightforward interface ensures that both managers and employees can easily access and utilize the tool, reducing the risk of missed reviews due to technical difficulties.
- Goal Setting and Tracking: Facilitates the definition and monitoring of personal and professional objectives. This feature is critical because it allows for clear communication of expectations and progress, ensuring that both employees and managers are aligned and focused on the same targets.
- 360-Degree Feedback: Enables comprehensive feedback from peers, subordinates, and supervisors. The importance of this feature lies in its ability to provide a holistic view of an employee's performance, which fosters a more balanced and fair evaluation process.
- Real-Time Feedback: Allows for immediate recognition and constructive criticism. By enabling real-time feedback, the tool ensures that employees receive timely insights into their performance, which can significantly enhance their development and motivation.
- Performance Review Automation: Streamlines the scheduling and execution of performance reviews. Automation helps in ensuring consistency and timeliness in reviews, making sure that no employee is overlooked.
- Customizable Review Templates: Offers flexibility in creating tailored review forms. This feature allows organizations to adapt the tool to their specific needs and criteria, ensuring that the performance evaluation process is relevant and effective.
- Analytics and Reporting: Provides insights into performance trends and areas for improvement. Through detailed analytics, managers can make informed decisions about employee development, recognizing achievements and identifying opportunities for growth.
- Integration Capabilities: Ensures seamless compatibility with other HR systems and productivity tools. Integration is key for maintaining a cohesive ecosystem of tools, thereby minimizing disruptions and maintaining a smooth flow of data across different platforms.
- Security and Privacy: Guarantees the protection of sensitive employee data. This feature is crucial for maintaining trust and compliance, ensuring that personal and performance-related information is securely managed.
- Mobile Accessibility: Offers flexibility to access the tool anytime, anywhere. With mobile accessibility, employees and managers can engage with the performance management process even on-the-go, ensuring continuous communication and feedback.
The right performance management tools can significantly enhance the efficiency and effectiveness of the review process within an organization, and ensure your approach to employee performance management is comprehensive, fair, and conducive to development. By focusing on a mix of the features most closely aligned with your business needs, you can find the best tools to support your performance management processes.
Performance management can motivate employees by showing how their goals connect to the company’s objectives. Without clear goals and alignment, it’s hard to foster a culture of performance and progression.
Benefits of Performance Management Software
Performance management tools offer a structured approach to evaluating and enhancing employee performance, aligning individual goals with organizational objectives. More specifically, here are several benefits you can expect to gain my implementing a performance management tool in your organization:
- Enhanced Goal Alignment: Ensures individual objectives are in sync with company goals. By aligning employee goals with organizational targets, performance management tools help ensure that every team member works towards the same overarching objectives, thereby improving overall productivity and focus.
- Continuous Feedback Loop: Facilitates real-time feedback and communication. This feature allows for immediate recognition and constructive criticism, enabling employees to adjust their performance proactively and managers to address issues as they arise, fostering a culture of continuous improvement.
- Increased Employee Engagement: Promotes a more engaged workforce. Performance management tools help in recognizing and rewarding employees' efforts, which significantly boosts morale and engagement, leading to higher job satisfaction and retention rates.
- Data-Driven Decisions: Provides actionable insights through analytics. With access to comprehensive data on employee performance, organizations can make informed decisions regarding promotions, training needs, and succession planning, ensuring the right talent is developed and retained.
- Streamlined Evaluation Process: Automates and organizes performance reviews. By standardizing the review process and making it more efficient, these tools save time and reduce the administrative burden on HR departments, allowing them to focus on strategic initiatives.
Performance management tools not only streamline administrative processes but also foster a culture of continuous improvement and engagement across your organization. Investing in the right performance management tools is a strategic move that can lead to significant improvements in organizational effectiveness and employee fulfillment.
Costs & Pricing for Performance Management Software
Pricing and plan options for performance management tools can vary widely based on features, scalability, and support levels, catering to the diverse needs of businesses of all sizes. Understanding the common plan options and their pricing helps you make an informed decision that aligns with your organization's requirements and budget.
Plan Comparison Table for Performance Management Software
Here's an overview of the types of pricing plans available for these tools, and their average costs:
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free | $0 | Basic performance reviews, goal setting, limited number of users, self-service support |
| Basic | $5-10 per user/month | Enhanced performance reviews, goal tracking, real-time feedback, email support |
| Professional | $10-30 per user/month | Custom review cycles, 360-degree feedback, analytics and reporting, priority email support |
| Enterprise | $30-60 per user/month | Advanced analytics, succession planning, learning and development integration, dedicated support |
| Custom | Custom Pricing | All Enterprise features plus custom integrations, scalability options, personal account manager |
When considering which plan to choose, evaluate your specific needs and the value that each plan would bring to your performance management process. It's important to balance the need for advanced features against budget constraints, ensuring that the chosen solution provides the necessary tools to support and enhance employee performance effectively.
While it's understandable that you may want to start with a basic plan initially, there are several reasons why you may want to opt for a more advanced plan, including:
- Enhanced Reporting Needs: Basic plans often lack in-depth analytics. Upgrading provides comprehensive reporting features to help you make better data-driven decisions.
- Goal Alignment and Tracking: If you need more robust goal-setting and tracking capabilities, you'll likely need to upgrade to access those features. However, it's worth it to ensure that employee goals align with company objectives and gain tools to monitor progress.
- Customizable Feedback Systems: As your organization matures, you might need more tailored feedback mechanisms. Advanced plans offer customizable feedback and review templates to suit your unique needs.
- Increased Number of Users: Most basic plans limit the number of users you can have (including admin users and managers). As your company expands, you'll need to scale up to gain more user seats, plus more extensive features.
Ultimately, it's important to secure a plan that offers the features you require to satisfy your current needs and solve your challenges without exceeding your budget.
New & Noteworthy Product Updates
Below, I've summarized the most recent release notes and product updates for my top performance management software recommendations. Discover what’s now possible through new feature releases, improvements, and updates for web, desktop, and mobile apps. Learn what’s new, if it’s hot—or not, and why it matters for employee performance.
2024 Q4: Performance Software Updates
Workleap Update Notes
Workleap recently launched its fall platform update, introducing new features and integrations to simplify HR tasks and improve employee management. These additions aim to help HR leaders enhance performance and achieve business goals through a unified platform.
The update includes Workleap Performance for managing reviews, aligning teams with goals, and tracking progress. It also integrates Workleap Pingboard for visual org charts and adds tools for viewing engagement data, streamlining onboarding, using AI for content creation, and launching custom surveys.
This update streamlines HR processes, making it easier to manage tasks in one place. Bundled pricing makes these tools accessible for HR teams of all sizes, supporting hybrid, remote, and distributed work environments.
Verdict: Hot! These new features work together to create a more consolidated platform for Workleap users, making information more easily accessible.
ThriveSparrow Update Notes
ThriveSparrow recently introduced a new Objectives and Key Results (OKR) module to enhance organizational alignment and performance. This addition aims to transform how companies set and track goals, aligning individual objectives with broader organizational missions.
The OKR module offers features such as real-time outcome monitoring, automated goal timelines, and instant feedback loops. These tools enable teams to set clear, visible goals, monitor progress, and adapt swiftly to changing priorities, fostering a unified approach to achieving milestones.
By integrating OKRs into the performance management cycle, ThriveSparrow addresses common challenges like misalignment and decreased employee engagement. This structured framework enhances transparency and accountability, empowering organizations to work more effectively toward shared goals.
Verdict: Hot! This new OKR module will add much-needed structure to tracking and managing goals at an individual, departmental, and organizational level, improving transparency and increasing engagement.
Primalogik Update Notes
Primalogik recently announced an upcoming price change effective December 1, 2024. This applies to new customers and renewals. The update provides notice to give users time to prepare.
The change affects various subscription plans. Primalogik will communicate specific details directly with users. The increase supports ongoing platform improvements and maintaining high service standards.
For users, the update means more features and better support over time. While prices are rising, the improvements aim to deliver better value in the long run.
Verdict: Um, not hot? From the user perspective, it's not super exciting, though it's crucial for Primalogik to remain competitive in the software market.
Lattice Update Notes
In September 2024, Lattice introduced several new features designed to enhance the user experience across multiple areas. This includes customizable compensation statements, and a simplified Box Chart that highlights key information, making it easier to see how many employees fit in each box.
Other notable updates include the ability for admins to submit performance reviews on behalf of others, and a new search functionality that simplifies access to engagement benchmarks. In addition, both employee and admin profiles have been redesigned for better usability.
These updates collectively help HR teams streamline administrative tasks, offering greater flexibility in managing feedback, and enhancing data accessibility, ultimately improving productivity and engagement within organizations.
Verdict: Hot! These new features increase the flexibility of Lattice's platform, making it easier for HR teams to keep performance cycles on track.
Performance Management Frequently Asked Questions
Here are some answers to frequently asked questions related to performance management processes and appraisal software.
Why is performance management important?
Regular performance-based feedback can improve your employee’s engagement and reduce your employee turnover rate. Recent research has shown that organizations that provide regular employee feedback have a 14.9% lower turnover rate than organizations that don’t provide regular feedback. Yet, 65% of employees want more feedback than they’re already receiving.
Similarly, employees who receive regular feedback are motivated to work harder, whereas those who don’t are actively disengaged from their work. Consider these stats from the same study:
- 69% of employees admit they would work harder if their efforts were recognized through feedback.
- 98% of employees disengage from their roles when receiving little or no feedback!
With that in mind, it certainly makes a strong case for prioritizing continuous performance management within your organization. Unless, of course, you want an unengaged and underperforming workforce!
Still not convinced? Take a look at this detailed explanation of why performance management is important for some expert advice.
What is a performance appraisal?
An employee performance appraisal is a type of performance management process that assesses the productivity and effectiveness of an employee that serves both administrative and development purposes. This type of performance appraisal process allows you to provide feedback and identify areas for improvement.
A popular style of performance appraisal is the behaviorally anchored rating scale or BARS. Interested in learning more about the BARS method, take a read of our article on measuring worker performance.
How often should performance reviews or appraisals be conducted?
Annual reviews are traditional, but more companies are moving towards quarterly or even monthly check-ins to keep goals aligned and address issues promptly. Additionally, a blend of formal and informal evaluations helps alleviate the pressure that can come with an infrequent and formal review process. Managers can check in on goals and performance indicators at regular one-on-one meetings with employees, and have more structured feedback discussions at dedicated, regular moments.
More frequent feedback helps maintain a continuous dialogue between managers and employees, fostering a culture of growth and agility. It makes it less likely that a formal review will come with surprises, and gives employees more opportunities to improve their performance in real-time. It’s all about finding the right balance that suits your organization’s culture and objectives.
How do performance management solutions work?
Performance management software helps managers by adding structure to the traditional performance review process. They automate the process of tracking key performance indicators (KPIs) or other specific metrics according to each team member’s job description. When set up effectively, these powerful HR tools track these items automatically and compile the final results into performance reports on a quarterly, semi-annual, or annual basis.
Performance reviews are an essential component of talent management, and the software is a modern solution for running performance review cycles successfully. They can also handle basic functions like scheduling, tracking, and data analysis, and incorporate modern elements like 360-degree feedback and continuous feedback loops.
What are performance management techniques?
There are many performance management tools and employee evaluation systems to ensure steady success within your organization. Such techniques include: setting SMART goals and objectives, leveraging digital performance appraisal tools, providing coaching, objective management, personal development plans, and reward and recognition programs.
How can performance management practices influence company culture?
Effective performance management practices foster a culture of continuous improvement, transparency, and accountability. When employees understand how their work contributes to larger goals, they’re more engaged and motivated. A culture that values regular feedback, recognizes achievements, and provides opportunities for professional development encourages employees to strive for excellence.
On the other hand, ineffective performance management practices can lead to employee disengagement and discontentment. Ideally practices will have structure without being too rigid and frequent enough to provide tangible, applicable feedback. The process should be reflective of company values and give space for both managers and employees to reflect on opportunities for improvement and celebrate accomplishments.
How have performance management tools adapted for remote and hybrid teams?
Since performance management tools are cloud-based (i.e., accessible over the internet) they can be used the same way by in-office, remote, and hybrid teams. This is one reason why it’s better to use performance management software instead of an old paper-based process. Here are some other aspects of performance management tools that also accommodate the needs of hybrid and remote teams:
- Integrated communication tools (i.e., Slack, Microsoft Teams, Yammer, Zoom) allow you to collect employee feedback from anywhere
- Feedback collection automations make it easy to collect feedback for project-based reviews from remote workers who haven’t worked face-to-face, but still worked on the same team or towards a common goal
- Integrated goal tracking that visualizes employee progress towards goals and improves transparency within teams
- One-on-one check-in tools make it easy to schedule meetings that accommodate different schedules and time zones
- Self-service portals enable your employees to access their performance records from anywhere
- Mobile accessibility further improves your employee’s access to information, including from mobile devices
If managing a remote or hybrid team is your main priority, take a look at these best practices for managing remote teams too.
How can managers address underperformance effectively?
Addressing employee underperformance can be tricky, and many managers might feel nervous and under-equipped to handle it effectively. It starts with clear, empathetic communication. Managers should meet with the employee to discuss specific concerns, using concrete examples.
It’s also crucial to listen to the employee’s perspective, as there might be underlying issues affecting their performance. Setting achievable, time-bound improvement goals together and offering the necessary support, like training or resources, is key. Regular check-ins to review progress and adjust the plan as needed can help. It’s about creating a supportive environment that encourages growth and improvement.
How can employee recognition tools help with performance management?
Employee recognition tools can boost performance management by reinforcing positive behaviors, increasing employee motivation, and improving engagement. They provide real-time feedback, highlighting top performers and encouraging others to follow suit. Recognition tools also help managers identify areas of strength and improvement, fostering a culture of continuous performance enhancement.
Thankfully, there are systems out there that combine performance management and employee recognition features. A great example of a combined people enablement platform is Lattice. Lattice helps managers monitor employee performance while providing real-time recognition, helping to drive engagement and continuous improvement simultaneously. Check out our in-depth review of Lattice if you’d like to learn more.
What is continuous feedback?
Continuous feedback is a component of modern performance management that gives managers and employees opportunities to give and receive feedback regularly. This can be accomplished in many ways, but often includes daily or weekly feedback cycles through check-ins or 1:1 meetings.
Most performance management software includes templates for providing this type of continuous feedback, with prompts automatically rolled out so nothing slips through the cracks. The feedback is also recorded in the system, making it easy to refer back to during a more formal annual performance review too.
Research has shown the clear benefits of continuous performance feedback. Organizations that use a continuous feedback model outperformed their competition by 24%. Similarly, companies who use continuous feedback models are 39% better at attracting top talent, and 44% better at retention.
What are the goals of performance management software?
The end goal of performance management software is to both help employees document their wins and successes and uncover any areas where they could potentially improve.
Many of these systems also integrate with other HR solutions for skill building, learning & development, and compensation. In addition, performance management software can also help organizations flag their top performers with the most potential for succession planning purposes.
Performance management software also helps to ignite employee productivity and ensure employees are aligned with their company's organizational goals. That's why it's common to find goal & OKR (objectives and key results) tracking features integrated within many performance management software solutions. Systems with these additional features help managers track team goals as well as individual goals, to ensure all parties are striving for the same end results.
If you're interested in learning how high-performing companies capitalize on the OKR framework, see What are OKRs and How Can You Use Them.
How do these platforms handle data privacy and security?
Performance management software typically prioritizes data privacy and security by employing encryption, secure data storage, and compliance with international standards (e.g., GDPR, HIPAA). These measures ensure that employee data is protected from unauthorized access and breaches. Providers often highlight their security certifications and protocols, demonstrating their commitment to safeguarding sensitive information.
Other Performance Software Reviews
If you're looking for another type of performance-related software, look no further. To save you time, here are some links to my other performance-related reviews:
- Talent Management Software
- Employee Experience Software for Engagement & Performance
- Succession Planning Software to Develop Future Leaders
- Mentoring Software for Mentors and Mentees
- Employee Engagement Software
- Goal Setting Software for Keeping Teams on Track
- Productivity Tracking Software for Hybrid Teams
- OKR (Objectives and Key Results) Software
Additional Resources for Performance Management Best Practices
In addition to our software reviews, we have a lot more how-to resources to help you amp up your internal performance management processes. Before you go, take a look at these other resources from our industry experts too:
- How to Conduct a Better Performance Review
- 3 Ways to Optimize Performance Management in Your Org
- Top 7 Techniques for Effective Performance Management
- How to Choose the Right Performance Management System for You
- Best Performance Review Phrases
Final Thoughts
I hope this article got you one step closer to finding the right performance management tool for your organization. These systems are an important tool in every HR team's operational tool belt since they automate large portions of the process, taking the stress of running a performance review cycle off your shoulders for good. They'll also help your staff reach their full potential while documenting their career progress toward their individual career development goals.
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