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With so many different 360 degree feedback software available, figuring out which is the right fit for you is tough. You know you want to find an automated tool that makes it easy to collect feedback from numerous sources, but you need to figure out which tool is best. In this post, I'll help you make your choice easy by sharing my insights on the best 360 degree feedback software to modernize your performance management process and enrich your employee experience.

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How to Choose 360 Degree Feedback Software

360 degree feedback software can help you collect performance-related feedback from a wider variety of sources, giving you a well-rounded picture of each employee's capabilities. To help you figure out which 360 degree feedback software best fits your needs, you need to pinpoint your key users and document their specific challenges first.

As you work through your own unique software selection process, keep the following points in mind:

  • What problem are you trying to solve - Start by identifying the challenges you're trying to overcome. This will help you clarify the features and functionality the 360 degree feedback software needs to provide.
  • Who will need to use it - To evaluate cost and requirements, consider who will be using the software and how many licenses you'll need. For 360-degree feedback software, you'll likely want to limit admin access to your HR administrators, with a separate level of access for your managers. Once that's clear, it's also useful to rank the needs of your different users to identify the key priorities for your power users, managers, and employees, to ensure they're all met.
  • What other tools it needs to work with - Clarify what tools you're replacing, what tools are staying, and the tools you'll need to integrate with, such as HR management systems, performance management systems, and communication tools like Slack and Microsoft Teams. You'll need to decide if the tools will need to integrate together, or alternatively, if you can replace multiple tools with an all-in-one performance evaluation platform.
  • What outcomes are important - Review the capabilities you want to gain or improve, and how you will be measuring success. For example, you may want to collect more comprehensive feedback, give your employees more of a voice, or automate large portions of your performance review process. You could compare software features until you’re blue in the face but if you aren’t thinking about the outcomes you want to achieve, you could waste a lot of valuable time.
  • How it would work within your organization - Consider the software selection alongside your existing workflows and systems. Evaluate what's working well, and the areas that are causing issues that need to be addressed.

Remember every business is different — don’t assume that a 360 degree feedback software system will work for your organization just because it's popular.

Best 360 Degree Feedback Software Reviews

Here are my detailed summaries of the 10 best performance management software that include 360 degree feedback solutions. Each piece of software is unique so I’ve highlighted each tool’s best-case use and noteworthy features. I’ve also included screenshots to give you a snapshot of their user interface too. Plus, there are 20 additional bonus options below if you’d like even more choices to consider.

1

Trakstar

Best for linking 360-degree performance reviews with talent development

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.3
188 reviews

Free demo available

Pricing upon request

Trakstar is the industry's leading talent development platform for HR. It is trusted by 1000's of companies like Forbes, State Farm, Pepsico, Guitar Center and many more.

Trakstar’s industry-leading 360-degree review capabilities enable conversations that lead to change, engagement, and retention. It empowers growth-minded employees, managers, and workplaces with holistic, meaningful feedback.

Their 360-reviews process is very simple yet powerful. Highlights include automation, pre-generated questions and templates, anonymous mode, and integration into their other learn and hire platforms.

Trakstar integrates with ADP, BambooHR, Paylocity, Namely, SFTP Integrations, Ramco, UKG Pro, Slack, Okta, Quickbooks, Salesforce, Zoom, Google Calendar, Shopify and More.

2

SurveySparrow

Best survey tool for comparing self vs peer reviews for better self-awareness

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4
1903 reviews

14-day free trial + free plan available

From $39/month

SurveySparrow is a 360-degree feedback software that helps you put an arm around your employees’ shoulders and guide them in personal development. With SurveySparrow, you can guide your employees to be self-aware, enunciate growth plans, and design assessments beyond just a need for traditional performance appraisals.

SurveySparrow comes with a dedicated employee portal to manage and access the assessments in a single platform. While you monitor the employee engagement index for business needs, a detailed assessment would uncover employees’ strengths, weaknesses, hidden strengths, and blind spots.

Similar to its anonymous feedback tool, you could have anonymous evaluators for the employees and present the feedback honestly. A detailed gap analysis would help the employee understand different perspectives and polish their skill set accordingly.

SurveySparrow also lets you configure the feedback software to allow the employees to choose their evaluators apart from having a default set of people evaluating them. To ensure a fair process, you could have an approver for the same. Sometimes it’s natural that an evaluator might miss taking multiple assessments. You’ve got that covered by sending prompt customized notification emails.

SurveySparrow integrates with tools Like  Slack, Microsoft Teams, MailChimp, Active Campaign, monday.com, People HR, Recruitee etc. They also provide custom integrations using Zapier.

3

Leapsome

Best for connecting the dots between performance, engagement and development

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.8
1472 reviews

14-day free trial

From $8/user/month

Leapsome is an all-in-one tool that helps organizations enhance their management processes. Trusted by companies like Spotify, Northvolt, and Babbel, Leapsome enables a continuous cycle of feedback, appraisal, and learning throughout the entire organization.

Their 360-reviews are fully customizable and easy to set up. Highlights include anonymous/non-anonymous feedback, expert templates, skill frameworks, development paths, automations, and powerful analytics.

Leapsome also offers meeting management to conduct effective 1-on-1s or team meetings with any employee in your organization, driven by a well-structured agenda and talking points.

Leapsome integrates with Personio, BambooHR, HiBob, Workday, Rippling, PayFit, ADP, Active Directory, SFTP Integrations, Slack, Jira, Microsoft Teams, calendar apps, and Single Sign-On (SSO).

4

Lattice

Best 360 degree performance management system for robust integration abilities

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7
3717 reviews

Free demo available

From $11/user/month

Lattice was designed with a focus on helping people become high-performers, and supporting them to achieve their personal goals. The three pillars of the Lattice platform are Employee Engagement, Performance Management and Employee Development.

Their 360 degree review feature is one portion of their performance review management process. To find out more about Lattice and how their software supports purpose, growth, and community, listen to our podcast with Jack Altman, CEO of Lattice.

Performance reviews prepared using Lattice incorporate a blend of feedback sources including the 360 degree feedback (from self, managers and direct reports), and project-based reviews to solicit feedback from a wider pool of team members beyond the traditional org chart.

Lattice integrates with common HRIS and HCM software such as BambooHR, Namely, Workday, Zenefits, Rippling, ADP and Personio. If you’re using a different HRIS or HCM product, you can often still automate your user management information using SFTP (SSH File Transfer Protocol) to reconcile information in Lattice with a recurring data grab (i.e., no need for you to enter your data manually - you can port it over using SFTP).

Lattice makes sharing feedback easy for employees by integrating with Slack, Microsoft Teams, Salesforce, Jira and other common communication platforms like Gmail and Outlook. They also have a mobile app.

5

ClearCompany

Best 360 degree feedback software for analyzing peer reviews and feedback

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6
247 reviews

Free demo available

Pricing upon request

ClearCompany offers an end-to-end talent management solution that brings all of your 360-degree reviews into a single, automated workflow. Their easy-to-use software lets you leverage peer feedback to develop employee self-awareness, improve collaboration, and build high-performing teams.

With ClearCompany, you can capture and synthesize feedback from an employee’s peers, supervisor, subordinates, and cross-functional teammates to gain tangible insights into your workforce. Some of the more advanced elements of their performance management system include custom scoring tables, weighted sections, free-form response fields, and competency or role-based performance reviews. Their system also includes automated reminders, so performance reviews never slip through the cracks.

The software is best used by organizations located in the U.S. or Canada

ClearCompany integrates with 100+ software tools for skill assessment tests, background checks, calendars, job postings, payroll and benefits, and SSO.

6

PerformYard

Best for building out a flexible 360 degree feedback process

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7
807 reviews

Free demo available

From $5-$10/user/month

PerformYard's 360 feedback and performance management software provides flexible features for HR and a simple employee experience. PerformYard gives your HR teams the tools they need to build out any 360 feedback strategy while your employees get a streamlined experience so they can focus on quality feedback and effective performance discussions.

With PerformYard you can customize the software to fit the strategy that's right for your organization: nominators, workflows, anonymity, visibility, timing, participants, and sign-offs.

PerformYard provides a simple employee experience that facilitates feedback and quality conversations. It doesn't try to insert itself at every opportunity or replace important conversations. PerformYard provides dedicated customer success managers for every customer to manage them from onboarding, to employee trainings, to ongoing support.

PerformYard integrates with most major HRIS/Payroll systems including ADP, BambooHR, Gusto, Rippling, UKG, Paycom, Workday, and Paylocity.

7

Spidergap

Best for global 360 feedback support

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4
1 review

Spidergap is an online tool that specializes in providing 360-degree feedback for employee assessments. It allows organizations to gather feedback from multiple sources, including an employee's manager, peers, and direct reports, to gain a comprehensive view of their performance. The software is designed to be straightforward and accessible, aiming to support organizations in their efforts to evaluate and develop their workforce effectively.

Spidergap is designed as a 360° feedback assessment tool that streamlines the process of collecting and analyzing feedback. The tool enables users to set up projects and customize questionnaires using best practice templates. Participants can then be added individually or in bulk through an Excel template, and feedback providers can be chosen by the user or selected by the participants themselves, with an optional approval step.

Spidergap also simplifies the process of managing participants and collecting feedback, with features for goal setting, coaching, and development planning, helping users to act on the insights gained. It then generates clear reports that highlight strengths and areas for development.

Additionally, Spidergap emphasizes user privacy and data security, ensuring that feedback remains confidential and that the process complies with data protection regulations, such as GDPR, to ensure the confidentiality of the feedback process.

Spidergap integrates with Google, Excel, and Intercom.

8

iSpring Learn

Best for peer-to-peer & peer-to-supervisor feedback

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6
47 reviews

30-day free trial

From $2.87/user/month (billed annually)

iSpring Learn’s 360-degree performance appraisal solution is a fairly recent addition to its toolset. It is designed to provide managers and HR teams with more comprehensive insights into their employees’ competencies, areas for improvement, and job satisfaction. The software also enables them to figure out if individual employees match their job requirements.

With iSpring Learn’s 360-degree feedback software, administrators have the option to use rating scales to capture anonymous feedback from participants about their peers, their co-workers, superiors, and subordinates. The key element here is anonymity. People are more inclined to provide an honest assessment of their colleagues if they can be assured that there will be no restitution from the person they’re evaluating. The anonymity provides that assurance.

Another key component is the rating scale approach to the 360-degree feedback process. This method helps expedite the evaluation, allowing administrators to add more queries in each session when needed. This can be beneficial for businesses looking to get a more comprehensive review of their employees’ performance and training progress. With this tool, admins can identify the strengths and weaknesses of individual employees, including areas of improvement, and whether or not they are well-suited for their role within the company.

iSpring Learn’s 360-degree feedback software has a robust competency builder that enables admins to easily customize iSpring Learn to the specific competency model that they prefer or that is used in their organization. This way, the LMS and 360-degree performance appraisal initiatives are perfectly aligned with the company’s objectives.

9

Peoplebox

Best for companies using Slack/MS Team

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7
155 reviews

14-day free trial

From $7/user/month

Peoplebox is a 360-degree feedback software that's designed to make employee review processes more effective and meaningful. It's not just about ticking boxes or filling out forms - Peoplebox is about fostering a culture of continuous improvement and open communication.

Peoplebox is designed to help managers and employees get the most out of their feedback sessions. Everything is anonymous. This enables honest feedback without any fear of retribution or bias. I've found that this encourages a culture of transparency and fosters a more engaged and motivated team culture.

Now, if in the past you've been worried about how long it takes to run a feedback process, you'll be happy to know this tool makes it faster. Its integration with Slack is the main reason for it as it will ping people and request feedback from within Slack. Additionally, it will allow the employee to select the people they want feedback from, send the list to their manager for approval, collect the feedback, and offer the manager quick stats on the progress and the option to download a PDF file with all the information.

Other integrations for this platform include MS Teams, Okta, Outlook, Hubspot, Jira, Notion, BambooHR, Google Analytics, Zoho People, and Asana.

10

Primalogik

Best 360 degree feedback software for continuous feedback & deep analysis

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.6
22 reviews

30-day free trial

From $159/month for up to 25 users

Primalogik’s 360-degree feedback module is just one element of their full-feature employee performance management software.

To help employees reach their full potential, their system also includes other modern performance management features like traditional performance review assessments, engagement surveys, employee goals and OKRs (objectives and key results), and instant feedback tools including 1:1 check-ins. Their continuous performance management tool helps employees gain insight into their individual performance and uncover areas to make small improvements.

Their 360-degree feedback module makes it easy to solicit feedback from multiple sources. Admin users can select their own rating scales for their evaluation questionnaires, and determine the level of anonymity that will be applied to the feedback. Advanced features in this module include the option for managers and admin staff to launch feedback requests about their employees and solicit responses from specific co-workers, automatic reminders to provide feedback by a certain date, and real-time feedback tracking.

Once employee feedback is in the system, Primalogik has several tools to support deep analysis of the data. For example, their system allows managers to compare employee’s self-ratings side-by-side against other respondent feedback. This helps identify any blindspots between where an employee believes they are, and what their co-workers have suggested.

In addition, their Comparison Mode allows admin users to benchmark each employee appraisal and compare them across their workforce — a useful way of identifying their overall top performers or spotting potential company-wide skill gaps.

Primalogik integrates with ADP, BambooHR, Google Workspace, Microsoft Azure, and Okta. Their performance management software is also available in Spanish or French.

Other 360 Feedback Software Options

Here are a few more cloud-based 360 degree feedback tools that didn’t make the top list, but can still help you streamline your feedback collection process:

  1. 15Five

    Best for leaders seeking a complete and objective picture of performance

  2. Culture Amp

    Best software for a holistic performance management approach

  3. Qualtrics Employee Experience

    Best 360 degree software with customizable plans for personal development

  4. WorkDove

    Best for a modular, customizable solution

  5. EchoSpan

    Dedicated 360 degree feedback software with visually appealing reports, including a free 360 degree survey template

  6. TalentGuard

    Comprehensive talent management system including 360 feedback and performance benchmarking abilities

  7. Spectiv

    Best for collecting candid feedback anonymously, with time-saving automations

  8. Kazoo

    All-in-one employee experience platform with helpful pre-purchase resources and buyers guide

  9. IntelliHR

    Best for automating performance reviews with one click, including all historical data

  10. BambooHR

    Intuitive performance management software for small to medium businesses

  11. eloomi

    Best 360 feedback platform for companies that require an internal LMS or training and compliance tracking capabilities

  12. Sage HR

    Best for 360-degree feedback

  13. Inspire

    Best 360 feedback software to engage teams and improve performance

  14. Synergita

    Best for helping employees identify blind spots and opportunities for improvement

  15. Glint

    Best for interactive online reports that uncover future leadership potential

  16. SurveyMonkey

    Best for custom question branching for evaluating supervisors, co-workers, or subordinates

  17. AssessTEAM

    Best for making performance comparisons between teams and individual employees

  18. Empxtrack

    Best for coaching employees on how to develop key skills

  19. PeopleGoal

    Best for collecting anonymous feedback and feedback from external stakeholders

  20. Reviewsnap

    Best for simplified goal management, real-time graphics, and raw data metrics to boost goal ownership

If you still haven't found what you're looking for here, check out these other related tools that we've tested and evaluated:

Selection Criteria for 360 Degree Feedback Software

Selecting the best 360 degree feedback software requires a deep understanding of the performance review process, and how common pain points can be alleviated by choosing the right tool for the job.

To make my selections for this list, I drew on my years of previous experience preparing over 1,000 performance reviews to bring more expertise to my assessments. In that position, I was responsible for collating data from numerous sources, without even a whiff of automation. Based on that experience, I can confidently say that 360 review software will be a game-changer for any HR professionals who are still running performance review cycles the old-school way.

To give you added confidence in my list, here’s a summary of the main evaluation criteria I used to make my final selections for the best 360 review software:

Core 360 Degree Feedback Software Functionalities (25% of total score): To be considered for inclusion in this list, the 360 degree feedback software had to offer the following basic functionalities first:

  • The ability to track and store performance management data over time
  • Standalone performance management features, or the same functionalities as a module within an HRIS, HCM, or HRMS software suite
  • The ability to request feedback from multiple sources, including self-assessments
  • The option to customize surveys to address specific needs, competencies, and goals (both individual and organizational goals)

Additional Standout Features (25% of total score): To help me narrow in on the best 360 degree review software out of the numerous options available, I also took note of any unique features, including:

  • The option to request anonymous feedback to ensure honest and open responses
  • Gamification elements to increase engagement and participation
  • Social recognition features to foster a positive work culture
  • Advanced AI-driven analytics for deeper insight into feedback
  • Advanced data visualization tools for better understanding feedback trends

Usability (10% of total score): To evaluate the usability of each 360-degree feedback tool, I considered the following:

  • An intuitive design and user interface, with a minimal learning curve to master
  • A good balance between powerful features and ease of use to accommodate all skill levels and create a positive user experience
  • Visual dashboards that present data in an easily digestible format
  • Flexible rating scales and output formats for final reports
  • Either dedicated mobile apps or a mobile-friendly user interface that supports both Android and iOS mobile devices

Onboarding (10% of total score): To get a sense of each software provider's customer onboarding process, I considered the following factors:

  • A streamlined setup process and clear configuration guidelines
  • The availability of training materials such as videos, interactive tutorials, webinars, or other documentation
  • Pre-loaded templates that you can customize to your specific needs, including adding your company branding, to speed up onboarding
  • Support for migrating employee data into the new platform

Customer Support (10% of total score): To evaluate the level of customer support each vendor offered, I considered the following:

  • The availability of multi-channel support, including email, phone, and live chat
  • The existence of a self-service knowledge base or other self-help resources to speed up troubleshooting
  • The overall quality, responsiveness, and helpfulness of the support team during customer onboarding and post-purchase, as inferred from customer reviews
  • The existence of any proactive support options, such as a dedicated account manager or regular check-ins

Value for Price (10% of final score): To gauge the value of each software, I considered the following factors:

  • The availability of free trials or demos to test the software before purchasing
  • Competitive and transparent pricing models that reflect the software's feature depth and explain which features are included at each level
  • Tiered pricing plans that cater to different business sizes, from small to medium-sized businesses (SMBs) up to enterprise-level organizations

Customer Reviews (10% of final score): Evaluating customer reviews is the final element of my selection process, which helps me understand how well a product performs in the hands of real users. Here are the factors I considered:

  • Whether a product has consistently high ratings across multiple review platforms, indicating a broad level of user satisfaction
  • Specific praises, criticisms, or trends in customer feedback that indicate the software's strengths or areas for improvement
  • Whether customer feedback specifically mentions issues with ease of use, customer support responsiveness, or lacking features
  • Any testimonials that highlight the software's impact on long-term employee development or improving company culture

By using this assessment framework, I was able to identify the 360-degree feedback software that goes beyond basic requirements to offer additional value through unique features, intuitive usability, smooth onboarding, effective support, and overall value for price.

360-degree feedback software is already modern addition to the traditional performance review process, yet even within this software space, the systems continue to evolve to take advantage of technological advancements such as artificial intelligence (AI), and more advanced analytical abilities.

Here's a quick summary of the most recent trends impacting the 360 degree feedback software space:

Most Novel Functionalities

  • AI-Driven Insights: Advanced AI algorithms are being used to analyze feedback, providing nuanced insights into team dynamics, leadership effectiveness, and individual performance. This technology can highlight underlying patterns and suggest areas for improvement that might not be visible to the human eye.
  • Predictive Analytics: Some tools are introducing predictive analytics to forecast future performance trends and potential leadership gaps, enabling proactive talent management.

Most Important and In-Demand Features

  • Customization and Flexibility: The ability to customize feedback forms and processes to fit the unique culture and needs of an organization is highly valued and continues to be a priority for software developers. This includes various question types, anonymity controls, and frequency of feedback cycles.
  • Comprehensive Reporting and Analytics: Detailed analytics dashboards that offer actionable insights are crucial. These dashboards need to be user-friendly, offering both high-level overviews and deep dives into specific areas of interest.
  • Annual Review Focus: The traditional annual review process is being replaced or supplemented with more frequent and informal check-ins, reflecting a move away from once-a-year, backward-looking assessments to more of a continuous approach.
  • Long and Complicated Surveys: There is a declining interest in lengthy and complex surveys, as they tend to have lower completion rates and can contribute to survey fatigue among employees.

These trends suggest a clear movement towards more integrated, intelligent, and employee-focused feedback mechanisms that underscore a continuous performance improvement process rather than just an annual event.

What is 360 Degree Feedback Software?

360 degree feedback software is a tool that HR teams use to collect feedback on an employee from those who work closely with them, including their manager, direct reports, team members, and sometimes external colleagues. The software simplifies this process by using automation to request feedback by a certain due date, to ensure performance reviews are scheduled and completed on time.

A 360 degree feedback collection tool can increase the depth and value of your existing performance review process by creating a well-rounded picture of each employee's performance. The software also uses automation to aggregate the data into helpful visualizations that highlight any potential areas for skill growth, contributing to more meaningful employee development plans and improving employee retention and job satisfaction.

Features of 360 Degree Feedback Software

In addition to the core functionalities above, I also assessed the following key features when making my final selections for this top 10 list of 360 review software:

  • Multi-Rater Feedback Aggregation: Combining feedback from multiple sources is the crux of a strong 360 degree feedback program. Key stakeholders include managers, direct reports, co-workers, and strategic external contacts.
  • Upward Reviews: To facilitate the flow of feedback in all directions, employees should have a chance to provide constructive feedback on their manager too - often anonymously to improve honesty and avoid uncomfortable situations.
  • Development Plans with Actionable Feedback: The ultimate goal of the 360 degree feedback process is to help employees identify skill gaps and create actionable plans for how they can address these areas to be more successful in their roles.
  • Comprehensive Reporting & Visualization Tools: Reports that include a variety of visuals such as line graphs, bar charts, and radar graphs are easier and faster to digest and make year-over-year comparisons simple.
  • Customizable Survey Templates: Many systems include a library of survey templates and research-backed questions to help human resources teams initiate a new review cycle with ease. 
  • Scheduling Customizations: Having an open feedback cycle allows employees to give and request real-time feedback when it makes the most sense, rather than limiting checkpoints to once or twice per year. 
  • Automations: Some aspects of running a performance management cycle can be tedious when they’re completed manually (i.e., tracking key dates, adding and removing employees, changing manager assignments, and sending invites and reminders) so any ability to automate these processes is appreciated. 
  • Team Review Functionality: Some systems go beyond individual reviews to provide directors and department heads with a birds-eye-view of the skill breakdown for an entire department or team.
  • Mobile Accessibility: Access to the platform via mobile devices ensures that participants can provide feedback at their convenience. This increases participation rates and supports prompt data collection from all stakeholders, regardless of their location.
  • Integration Capabilities: To make your workflows more efficient, it's important that your 360 review system can connect with commonly used HRIS/HCM software and other communication tools. In addition, having access to an API to configure automatic data uploads and downloads from custom software is also useful.

Selecting the right 360-degree feedback software requires careful consideration of these features to make sure the tool can collect comprehensive feedback and support employee development. The right software will seamlessly integrate into your existing processes, enhance the feedback experience for all involved, and ultimately contribute to a culture of continuous improvement and development.

Benefits of 360 Degree Feedback Software

A well-executed 360-degree feedback system is an important tool to include in your employee performance management system. By facilitating comprehensive evaluations from a variety of sources, this technology offers insights into employee performance and development opportunities that traditional methods can't match.

By investing in the best 360-degree feedback tool for your specific needs, you can expect to gain the following benefits:

  • Advanced Data Analysis and Reporting: 360-degree feedback software simplifies feedback collection, automatically aggregates the results, and delivers comprehensive, comparable reports that are accessible to all stakeholders. This saves time and supports better data-driven decision-making, enhancing the overall strategic planning and development initiatives within an organization.
  • Enhanced Employee Development: By providing detailed and balanced feedback on specific competencies and skill gaps, 360-degree feedback software helps individuals identify specific areas for development, encouraging continuous learning and upskilling, and positively impacting long-term employee retention.
  • Improved Employee Self-Awareness: Implementing 360-degree review software will increase your employees' understanding of their own capabilities. This benefit is crucial as it allows employees to see how their work is perceived by others, bridging the gap between self-perception and the reality of their performance and behavior in the workplace.
  • Actionable Insights for Continuous Improvement: The software can distill a wealth of data into actionable insights, including specific plans to address any identified shortcomings or areas with low metrics. This feature helps both employees and managers take concrete steps toward continuous improvement, ensuring that feedback leads to meaningful development and performance enhancement.
  • Strengthened Team Dynamics: By promoting open communication and constructive feedback, this type of software helps to cultivate a culture of transparency and trust within teams, leading to more effective collaboration and conflict resolution.

For a deeper analysis, check out our summary of the pros and cons of 360-degree performance reviews, as well as other effective ways to collect employee feedback.

Costs & Pricing for 360 Degree Feedback Software

360-degree feedback systems typically offer a range of plans tailored to meet the specific needs of different organizational sizes and requirements, from small teams looking for basic feedback collection to large enterprises seeking in-depth analytics and integration capabilities. Sometimes they are standalone systems, whereas other options are housed within more robust performance management systems.

Below, I've broken down the common plan options, including a free tier for those just starting out or with basic needs, to help you navigate your choices with greater clarity.

Plan Comparison Table for 360-Degree Feedback Software

Plan TypeAverage PriceCommon Features
Free$0Basic feedback collection, limited number of surveys, and basic reporting
Basic$1-5 per employee/monthCustomizable surveys, anonymity options, automated reminders, and basic analytics
Standard$5-10 per employee/monthAll Basic features plus multi-rater feedback, enhanced reporting tools, and integration capabilities
Professional$10-20 per employee/monthAll Standard features plus advanced analytics, 360-degree feedback campaigns, and comprehensive support
EnterpriseCustom pricingAll Professional features plus customizable dashboards, advanced integration, and a dedicated support team
A breakdown of plans and pricing details for 360 degree feedback software depending on the level of features required.

When considering which plan to choose, focus on the specific needs of your organization and the value each plan offers relative to its cost. Keep in mind that the best choice often balances comprehensive features with a price that fits your budget, ensuring you receive the insights needed to drive meaningful development and performance improvements.

Frequently Asked Questions about 360 Degree Feedback Software

Still wondering about 360-degree feedback software and what it has to offer? These answers to common FAQs are a good place to start:

What does 360 degree feedback mean?

A 360-degree feedback program is a full-circle approach to collecting feedback that strives to achieve a well-rounded assessment of an individual, considering their contributions and interactions from all angles. A 360-degree review describes the process of collecting insights on an employee’s performance from the people who work with them the most, including:

  • their supervisor
  • any subordinates
  • other colleagues
  • external customers or clients

360-degree feedback also refers to feedback that flows both ways – from the top level to the bottom, and from the bottom level to the top.

Intrigued? Take a look at our how-to guide to collecting 360-degree feedback, including examples.

How does 360 degree feedback software work?

360 degree employee reviews (a.k.a. 360 assessments) involve collecting feedback on an employee from the people who know them best. That includes their manager, direct reports, team members, and sometimes external colleagues too. A true 360 degree feedback program also includes the opportunity for employees to provide upward feedback about their manager.

360 degree software is the piece of technology that simplifies that entire process. This type of software uses automation to request feedback from others and schedule performance reviews on time. It also aggregates the data using helpful visualizations to highlight any potential areas for skill growth. It’s a great solution for getting a well-rounded picture of employee performance.

To learn more, check out our how-to guide to collecting 360-degree feedback, for more details.

What's the difference between a performance review and 360 degree feedback?

360-degree feedback is fundamentally different from a traditional performance review in terms of the outlook and output:

  • A traditional performance review looks back on an employee’s historical performance and is intended to benefit the manager, allowing them to critique recent performance.
  • A 360-degree review focuses on the employee’s future, clarifies where they can improve, and is intended to help the employee’s continued development in their role.

Ready to take things one step further? We’ve got a template for 360-degree feedback and a performance review template ready for you to use but you’ll need to sign up as a member first!

Can 360 degree feedback software help with succession planning?

Succession planning is all about identifying top talent for future leadership roles, and 360-degree feedback software can assist with this process in several ways:

  • You can collect more balanced feedback on a potential leadership candidate from peers, subordinates, supervisors and external stakeholders or clients
  • You can design questionnaires to assess leadership qualities such as critical thinking and decision-making skills
  • You can use the output from the 360-degree review process to create tailored development plans for leadership candidates
  • You can use the output from multiple employee reviews to compare leadership candidates point for point

If this is a topic you’re interested in, take a look at our recommendations to help you future-proof your organization’s succession planning process.

360 degree feedback software is just one type of performance management tool. However, there are lots of others that you may also want to consider. To save you time, here are my reviews of other types of performance management software:

More Resources for Performance Management Best Practices

While I completely believe that software can do a lot of the heavy lifting when it comes to people management, there are other things your HR professionals can do to smooth out your internal processes too. Here are some links to our best performance management resources aside from our software recommendations:

Making the Right Choice: Final Thoughts on the Best 360 Degree Feedback Software

I hope this article gave you a better understanding of the best 360-degree feedback options on the market. By embracing a continuous feedback model, you'll enrich your employee experience, improve your company culture, and set your employees up for a more holistic employee development process.  

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By Kim Behnke

Kim Behnke is an HR Tool Expert & Writer for People Managing People. She draws on her 9 years of human resources experience and her keen eye for systematic processes to support her analyses of the top HR tools on the market. She is passionate about maximizing efficiencies and streamlining workflows to ensure internal systems run smoothly. Kim's HR experience includes recruitment, onboarding, performance management, training and development, policy development and enforcement, and HR analytics. She also has degrees in psychology, writing, publishing, and technical communication, and recently completed a Certified Digital HR Specialist program through the Academy to Innovate HR. When away from her desk, she can usually be found outside tending to her ever-expanding garden.