The Best 360 Degree Feedback Software Shortlist
Here’s my shortlist of the best 360 degree feedback software I’ve covered in this article, plus detailed descriptions of each option below:
- 1. Trakstar — Best for improving overall efficiency between performance reviews, employee engagement and talent development
- 2. PerformYard — Customizable and flexible software to build out your perfect 360 degree feedback process
- 3. Primalogik — Customizable 360 degree feedback software with additional tools for deeper performance analysis and continuous feedback
- 4. Lattice — Useful performance management system and engagement tool with robust integration abilities
- 6. SurveySparrow — Smart feedback software with survey tools that compare self- vs peer reviews for better employee self-awareness
- 7. ClearCompany — Best automated 360 degree feedback software for analyzing peer reviews and feedback
- 10. Qualtrics Employee Experience — Enterprise-grade 360 degree software with customizable plans for personal development
Our one-on-one guidance will help you find the perfect fit.
Ready to modernize your performance management process? Investing in 360 degree feedback software is a great place to start. To help you find the best 360 degree feedback tool, I've compiled a list of feedback survey options that offer unique features. They're all easy-to-use, and will help you improve your workflows and your overall employee experience.
While I haven’t had the chance to use all of these tools myself, in a previous role, I prepared over 1,000 performance reviews. I know that any one of these tools would have made that process a lot more efficient and less stressful for me.
What Is 360 Degree Feedback Software?
360 degree employee reviews (a.k.a. 360 assessments) involve collecting feedback on an employee from the people who know them best. That includes their manager, direct reports, team members, and sometimes external colleagues too. A true 360 degree feedback program also includes the opportunity for employees to provide upward feedback about their manager.
360 degree software is the piece of technology that simplifies that entire process. This type of software uses automation to request feedback from others and schedule performance reviews on time. It also aggregates the data using helpful visualizations to highlight any potential areas for skill growth. It's a great solution for getting a well-rounded picture of employee performance.
Overviews Of The 10 Best 360 Degree Feedback Software Systems
Here’s my list of 10 performance management software options that include 360 degree feedback solutions. Each piece of software is unique so I’ve highlighted each tool’s best-case use and noteworthy features. I’ve also included screenshots to give you a snapshot of their user interface too.
Trakstar
Best for improving overall efficiency between performance reviews, employee engagement and talent development
Trakstar is the industry's leading talent development platform for HR. It is trusted by 1000's of companies like Forbes, State Farm, Pepsico, Guitar Center and many more.
Trakstar’s industry-leading 360-degree review capabilities enable conversations that lead to change, engagement, and retention. It empowers growth-minded employees, managers, and workplaces with holistic, meaningful feedback.
Their 360-reviews process is very simple yet powerful. Highlights include automation, pre-generated questions and templates, anonymous mode, and integration into their other learn and hire platforms.
Trakstar integrates with ADP, BambooHR, Paylocity, Namely, SFTP Integrations, Ramco, UKG Pro, Slack, Okta, Quickbooks, Salesforce, Zoom, Google Calendar, Shopify and More.
PerformYard
Customizable and flexible software to build out your perfect 360 degree feedback process
PerformYard's 360 feedback and performance management software provides flexible features for HR and a simple employee experience. PerformYard gives your HR teams the tools they need to build out any 360 feedback strategy while your employees get a streamlined experience so they can focus on quality feedback and effective performance discussions.
With PerformYard you can customize the software to fit the strategy that's right for your organization: nominators, workflows, anonymity, visibility, timing, participants, and sign-offs.
PerformYard provides a simple employee experience that facilitates feedback and quality conversations. It doesn't try to insert itself at every opportunity or replace important conversations. PerformYard provides dedicated customer success managers for every customer to manage them from onboarding, to employee trainings, to ongoing support.
PerformYard integrates with most major HRIS/Payroll systems including ADP, BambooHR, Gusto, Rippling, UKG, Paycom, Workday, and Paylocity.
Primalogik
Customizable 360 degree feedback software with additional tools for deeper performance analysis and continuous feedback
Primalogik’s 360-degree feedback module is just one element of their full-feature employee performance management software. To help employees reach their full potential, their system also includes other modern performance management features like traditional performance review assessments, engagement surveys, employee goals and OKRs (objectives and key results), and instant feedback tools including 1:1 check-ins. Their continuous performance management tool helps employees gain insight into their individual performance and uncover areas to make small improvements.
Their 360-degree feedback module makes it easy to solicit feedback from multiple sources. Admin users can select their own rating scales for their evaluation questionnaires, and determine the level of anonymity that will be applied to the feedback. Advanced features in this module include the option for managers and admin staff to launch feedback requests about their employees and solicit responses from specific co-workers, automatic reminders to provide feedback by a certain date, and real-time feedback tracking.
Once employee feedback is in the system, Primalogik has several tools to support deep analysis of the data. For example, their system allows managers to compare employee’s self-ratings side-by-side against other respondent feedback. This helps identify any blindspots between where an employee believes they are, and what their co-workers have suggested. As well, their Comparison Mode allows admin users to benchmark each employee appraisal and compare them across their workforce — a useful way of identifying their overall top performers or spotting potential company-wide skill gaps.
Primalogik integrates with ADP, BambooHR, Google Workspace, Microsoft Azure, and Okta. Their performance management software is also available in Spanish or French.
Lattice
Useful performance management system and engagement tool with robust integration abilities
Lattice was designed with a focus on helping people become high-performers, and supporting them to achieve their personal goals. The three pillars of the Lattice platform are Employee Engagement, Performance Management and Employee Development. Their 360 degree review feature is one portion of their performance review management process. To find out more about Lattice and how their software supports purpose, growth, and community, listen to our podcast with Jack Altman, CEO of Lattice.
Performance reviews prepared using Lattice incorporate a blend of feedback sources including the 360 degree feedback (from self, managers and direct reports), and project-based reviews to solicit feedback from a wider pool of team members beyond the traditional org chart.
Lattice integrates with common HRIS and HCM software such as BambooHR, Namely, Workday, Zenefits, Rippling, ADP and Personio. If you’re using a different HRIS or HCM product, you can often still automate your user management information using SFTP (SSH File Transfer Protocol) to reconcile information in Lattice with a recurring data grab (i.e., no need for you to enter your data manually - you can port it over using SFTP).
Lattice makes sharing feedback easy for employees by integrating with Slack, Microsoft Teams, Salesforce, Jira and other common communication platforms like Gmail and Outlook. They also have a mobile app.
Leapsome
Best for connecting the dots between performance, engagement and development
Leapsome is an all-in-one tool that helps organizations enhance their management processes. Trusted by companies like Spotify, Northvolt, and Babbel, Leapsome enables a continuous cycle of feedback, appraisal, and learning throughout the entire organization.
Their 360-reviews are fully customizable and easy to set up. Highlights include anonymous/non-anonymous feedback, expert templates, skill frameworks, development paths, automations, and powerful analytics.
Leapsome also offers meeting management to conduct effective 1-on-1s or team meetings with any employee in your organization, driven by a well-structured agenda and talking points.
Leapsome integrates with Personio, BambooHR, HiBob, Workday, Rippling, PayFit, ADP, Active Directory, SFTP Integrations, Slack, Jira, Microsoft Teams, calendar apps, and Single Sign-On (SSO).
SurveySparrow
Smart feedback software with survey tools that compare self- vs peer reviews for better employee self-awareness
SurveySparrow is a 360-degree feedback software that helps you put an arm around your employees’ shoulders and guide them in personal development. With SurveySparrow, you can guide your employees to be self-aware, enunciate growth plans, and design assessments beyond just a need for traditional performance appraisals.
SurveySparrow comes with a dedicated employee portal to manage and access the assessments in a single platform. While you monitor the employee engagement index for business needs, a detailed assessment would uncover employees’ strengths, weaknesses, hidden strengths, and blind spots.
Similar to its anonymous feedback tool, you could have anonymous evaluators for the employees and present the feedback honestly. A detailed gap analysis would help the employee understand different perspectives and polish their skill set accordingly.
SurveySparrow also lets you configure the feedback software to allow the employees to choose their evaluators apart from having a default set of people evaluating them. To ensure a fair process, you could have an approver for the same. Sometimes it’s natural that an evaluator might miss taking multiple assessments. You’ve got that covered by sending prompt customized notification emails.
SurveySparrow integrates with tools Like Slack, Microsoft Teams, MailChimp, Active Campaign, monday.com, People HR, Recruitee etc. They also provide custom integrations using Zapier.
ClearCompany
Best automated 360 degree feedback software for analyzing peer reviews and feedback
ClearCompany offers an end-to-end talent management solution that brings all of your 360-degree reviews into a single, automated workflow. Their easy-to-use software lets you leverage peer feedback to develop employee self-awareness, improve collaboration, and build high-performing teams.
With ClearCompany, you can capture and synthesize feedback from an employee’s peers, supervisor, subordinates, and cross-functional teammates to gain tangible insights into your workforce. Some of the more advanced elements of their performance management system include custom scoring tables, weighted sections, free-form response fields, and competency or role-based performance reviews. Their system also includes automated reminders, so performance reviews never slip through the cracks.
The software is best used by organizations located in the U.S. or Canada
ClearCompany integrates with 100+ software tools for skill assessment tests, background checks, calendars, job postings, payroll and benefits, and SSO.
15Five
Best for leaders seeking a complete and objective picture of performance
15Five Perform is a comprehensive performance assessment solution that includes peer, upward, and 360 reviews. Their platform empowers people leaders with an accurate assessment of performance, so they can identify, coach, and retain their talent.
15Five’s evidence-based review process, the Best-Self Review, leverages the latest in people science to give leaders the complete performance picture. Instead of relying on traditional performance ratings, which are often biased, their performance review process promotes growth-oriented conversations between managers and their teams. 15Five’s robust features, including the Private Manager Assessment, Calibration, and Talent Matrix (9-box), reduces idiosyncratic rater bias, and provides clear expectations when dealing with performance and pay.
The 360 Best-Self Review module includes the typical feedback levels of self, peer, and manager. 15Five also offers an optional upward review feature where the employee can offer feedback to their manager confidentially (upward review feedback is sent to their manager’s manager). It supports multi-rater feedback from peers and managers, and you can set up performance review cycles quarterly or bi-annually.
15Five is integrated with Slack, as well as popular HR systems like BambooHR, Workday, Gusto, Namely, Sapling, and Rippling. 15Five also has a customizable API and certain features can be configured to run with Microsoft Teams, Google Calendar, Salesforce and Jira Cloud. Customers will also benefit from their free mobile app for Android and iOS devices.
Culture Amp
Best software for a holistic performance management approach
Culture Amp is a complete employee engagement platform with a full suite of performance and development tools including their Individual Effectiveness 360 Survey module. Their website includes supportive instructions and tips for how a newcomer to the 360 degree feedback approach can develop a simplified but effective review cycle using their built-in templates as a starting point.
Culture Amp’s 360 degree feedback process can be configured as either employee-driven (requested by them), or admin-driven (requested by management or human resources). Reviewed employees also have the option of using a Coach (either their manager, a trusted colleague, or someone from HR) or running through the process coachless. The coach’s role is to support the employee throughout the process, discuss the feedback with them openly, and ask questions to help them determine future actions.
Culture Amp can be integrated to automatically sync with common HRIS software systems such as BambooHR, Workday, SAP SuccessFactors, Namely, Rippling, and Personio. To simplify the feedback process, Culture Amp also integrates with common communication programs like Slack, Microsoft Teams and Chrome. They also have an API that can be configured to integrate with many other systems.
Pricing is available upon request. To watch their demo videos, you must provide your contact information for sales purposes. Before you commit, visit their website’s support page for lots of useful information on how to configure this product to ensure it will satisfy your needs.
Qualtrics Employee Experience
Enterprise-grade 360 degree software with customizable plans for personal development
Qualtrics’ 360 Development is a top-shelf employee development program designed to help large-scale enterprises identify future leaders and help with succession planning. It includes visualization tools to help you identify trends and measure the effectiveness of your employee development program. Employee feedback is collected from all levels of staff - managers, peers, direct reports and others - and anonymized to ensure rater confidentiality among co-workers (this is most effective when used in large team settings). Reviewed employees receive customized development plans with actionable feedback to help them address any skill gaps. Development plans can also be linked to an internal Learning Management System, or to external courses such as LinkedIn Learning resources.
The Qualtrics system comes with pre-loaded 360 degree templates, or you can use your own proprietary content. Their website includes helpful articles on how to create questionnaires that are relevant, focused on employee attributes, and research-proven to be effective at uncovering blind spots. The platform includes a range of 8 rating scales (i.e., multiple choice, matrix rating, slider scale, rank order, etc.) with advice on how those formats can be represented graphically in the final report. For ultimate enterprise-level customizations, more advanced features include survey flow and display logic options, plus skip logic and question branching.
Qualtrics’ 360 Development offers a long list of integrations for commonly used programs such as Adobe Analytics, Hubspot, Jira Software, Salesforce, Slack, Zapier and Zendesk.
Pricing is available upon request. To watch their demo videos, you must provide your contact information for sales purposes.
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The 10 Best 360 Degree Feedback Software Comparison Chart
This comparison chart summarizes basic details about each of my top 360-degree review software selections. You can view pricing details and the availability of free trials or demos side-by-side to help you find the best software for your budget and business needs.
Tool | Free Option | Price | ||
---|---|---|---|---|
1 | Trakstar Best for improving overall efficiency between performance reviews, employee engagement and talent development | Free demo available | Pricing upon request | Visit Website |
2 | PerformYard Customizable and flexible software to build out your perfect 360 degree feedback process | Free demo available | From $5-$10/user/month | Visit Website |
3 | Primalogik Customizable 360 degree feedback software with additional tools for deeper performance analysis and continuous feedback | 30-day free trial | From $159/month for up to 25 users | Visit Website |
4 | Lattice Useful performance management system and engagement tool with robust integration abilities | Free demo available | From $11/employee/month | Visit Website |
5 | Leapsome Best for connecting the dots between performance, engagement and development | 14-day free trial | From $8/user/month | Visit Website |
6 | SurveySparrow Smart feedback software with survey tools that compare self- vs peer reviews for better employee self-awareness | 14-day free trial + free plan available | From $19/month | Visit Website |
7 | ClearCompany Best automated 360 degree feedback software for analyzing peer reviews and feedback | Free demo available | Pricing upon request | Visit Website |
8 | 15Five Best for leaders seeking a complete and objective picture of performance | 14-day free trial | From $4/user/month, billed annually | Visit Website |
9 | Culture Amp Best software for a holistic performance management approach | Free trial available | Pricing upon request | Visit Website |
10 | Qualtrics Employee Experience Enterprise-grade 360 degree software with customizable plans for personal development | Free demo available | Pricing upon request | Visit Website |
Other 360 Feedback Software Options
Here are a few more cloud-based 360 degree feedback tools that didn’t make the top list, but can still help you streamline your feedback collection process:
- EchoSpan
Dedicated 360 degree feedback software with visually appealing reports, including a free 360 degree survey template
- Kazoo
All-in-one employee experience platform with helpful pre-purchase resources and buyers guide
- TalentGuard
Comprehensive talent management system including 360 feedback and performance benchmarking abilities
- Spectiv
Best for collecting candid feedback anonymously, with time-saving automations
- iSpring Learn
Best for peer-to-peer & peer-to-supervisor feedback
- IntelliHR
Best for automating performance reviews with one click, including all historical data
- BambooHR
Intuitive performance management software for small to medium businesses
- eloomi
Best 360 feedback platform for companies that require an internal LMS or training and compliance tracking capabilities
- Peoplebox
Best for companies using Slack/MS Team
- Sage HR
Best for 360-degree feedback
Selection Criteria For 360 Degree Feedback Software
Wondering what I look for when selecting the best 360 degree feedback software? I'm happy to explain my process.
First, I drew on my years of previous experience preparing over 1,000 performance reviews to bring more expertise to my assessment. In that position, I was responsible for collating data from numerous sources, without even a whiff of automation. Based on that experience, I can confidently say that 360 review software will be a game-changer for any HR professionals who are still running performance review cycles the old-school way.
To give you added confidence in my list, here’s a summary of the main evaluation criteria I used to make my final selections for the best 360 review software:
Core Functionalities
Each time I create a top 10 list of software, I always determine the core features it should cover first, to guide my initial research. For this topic, I started by assessing popular performance management systems, then drilled into the details to whittle down my list. For a software provider to land a place in my list, then needed to demonstrate the following basic functionalities first and foremost:
- The ability to track and store performance management data over time;
- Standalone performance management features, or the same functionalities as a module within an HRIS, HCM, or HRMS software suite;
- And last but not least, the ability to request feedback from multiple sources, which is the whole point of 360-degree feedback software to being with!
These basic features helped me prepare my long list. I then dug into every system on my list further, assessing the key features below.
Key Features
In addition to the core functionalities above, I also assessed the following key features when making my final selections for this top 10 list of 360 review software:
- Multi-rater feedback aggregation: Combining feedback from multiple sources is the crux of a strong 360 degree feedback program. Key stakeholders include managers, direct reports, co-workers, and strategic external contacts.
- Upward reviews: To facilitate the flow of feedback in all directions, employees should have a chance to provide constructive feedback on their manager too - often anonymously to improve honesty and avoid uncomfortable situations.
- Development plans and actionable feedback: The ultimate goal of the 360 degree feedback process is to help employees identify skill gaps and create actionable plans for how they can address these areas to be more successful in their roles.
- Visualization tools: Reports that include a variety of visuals such as line graphs, bar charts and radar graphs are easier and faster to digest and make year-over-year comparisons simple.
- Templates: Many systems include a library of survey templates and research-backed questions to help human resources teams initiate a new review cycle with ease.
- Scheduling customizations: Having an open feedback cycle allows employees to give and request real-time feedback when it makes the most sense, rather than limiting checkpoints to once or twice per year.
- Automations: Some aspects of running a performance management cycle can be tedious when they’re completed manually (i.e., tracking key dates, adding and removing employees, changing manager assignments, and sending invites and reminders) so any ability to automate these processes is appreciated.
- Team review functionality: Some systems go beyond individual reviews to provide directors and department heads with a birds-eye-view of the skill breakdown for an entire department or team.
User Interface
I chose systems with visually attractive, clean, and colorful user interfaces (UI) that make it easy and fun for staff at all levels to use. To determine that, I paid close attention to the structure of each system's menu and how easy it was to access key features.
Usability
Usability comes down to how user-friendly a system is to use. To help you get your review cycle started quickly, I looked for systems that offer pre-loaded templates, and options to customize content and include company branding. I also gave preferential treatment to systems that incorporated a variety of rating scales and output formats for final reports, and options to automate parts of the review cycle process to minimize administrative set-up time.
Software Integrations
I picked 360 review systems that connect with commonly used HRIS/HCM software and other communication tools, which will make your workflows more efficient. I also gave bonus points to systems with APIs that can be configured to automate data uploads and downloads from custom software.
Value for Price
I always try to prioritize software with transparent pricing models in my lists. However, sometimes those details are only available upon request due to the modular nature of a system. However, I looked for a reasonable cost per user, and options to customize a product based on the needs of the company (i.e., modules that can be added on, or excluded, as needed). I also gave bonus points to any programs that offer a free trial, giving you a first-hand experience of their software before you commit to a contract.
People Also Ask
Still wondering about 360-degree feedback software and what it has to offer? These answers to common FAQs are a good place to start:
What does 360 degree feedback mean?
What are the benefits of 360 degree feedback?
What's the difference between a performance review and 360 degree feedback?
Other Related Software Reviews
360 degree feedback software is just one type of performance management tool. However, there are lots of others that you may also want to consider. To save you time, here are some links to my other top 10 lists covering different types of performance management software:
- Performance Management Software for Continuous Feedback
- Performance Management Tools
- Performance Appraisal Software
- Employee Evaluation Software for Performance Reviews & Recognition
- Employee Experience Software for Engagement & Performance
- Employee Survey Tools for Staff Feedback
- Goal Setting Software for Keeping Teams on Track
More Resources for Performance Management Best Practices
While I completely believe that software can do a lot of the heavy lifting when it comes to people management, there are other things your HR professionals can do to smooth out your internal processes too. Here are some links to our best performance management resources aside from our software recommendations:
- Why Is Performance Management Important? (+ Tactical Tips)
- How to Collect 360-Degree Feedback with Example
- An Easy Guide To Employee Surveys (With Questions)
- 5 Ways To Give More Effective Feedback
- How to Conduct a Better Performance Review
- Continuous Performance Management: Why & How To Do It
- 3 Ways to Optimize Performance Management in Your Org
- Top 7 Techniques for Effective Performance Management
- How to Choose the Right Performance Management System for You
- 5 Powerful Performance Review Questions to Tap Your Team’s Potential
- 54 Essential Performance Review Phrases and Best Practices
- 5 Simple Steps to Manage an Underperforming Employee
Final Thoughts
Now you have a good understanding of the best 360-degree feedback options on the market. What features sound the most exciting to you? Are you ready to enrich your employee experience and embrace a continuous feedback model? Let me know your thoughts in the comments.
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Related read: Best HR Software: Reviewed & Compared