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10 Best 360 Degree Feedback Software For Employee Reviews In 2023

The Best 360 Degree Feedback Software

Here’s the list of the best 360 degree feedback software that I’ll cover in this article:

  1. Trakstar

    Best for improving overall efficiency between performance reviews, employee engagement and talent development.

  2. ClearCompany

    User-friendly talent management software with automated workflows to collect and analyze 360 degree feedback

  3. PerformYard

    Customizable and flexible software to build out your perfect 360 degree feedback process

  4. SurveySparrow

    Smart feedback software with survey tools that compare self- vs peer reviews for better employee self-awareness

  5. Leapsome

    Best for connecting the dots between performance, engagement and development

  6. 15Five

    Best for leaders seeking a complete and objective picture of performance

  7. Lattice

    Useful performance management system and engagement tool with robust integration abilities

  8. iSpring Learn

    Best for peer-to-peer & peer-to-supervisor feedback

  9. Primalogik

    Customizable 360 degree feedback software with additional tools for deeper performance analysis and continuous feedback

  10. Culture Amp

    Best software for a holistic performance management approach

360 degree employee reviews, also known as 360 performance reviews or 360 assessments, involves collecting feedback on an employee from the people who know them best: their manager, direct reports, team members and occasionally external colleagues. A true 360 degree feedback program also includes the opportunity for employees to provide upward feedback about their manager. 

To help you find the best 360 degree feedback tool, I've compiled a list of feedback survey tools that offer unique features, are easy-to-use, and will help you improve your workflows and overall employee experience. While I haven’t had the chance to use all of these tools myself, in a previous role I prepared over 1,000 performance reviews, and I know these tools would have made that process a lot easier. 

Comparison Criteria

What do I look for when I select the best 360 degree feedback software? Here’s a summary of my evaluation criteria: 

  1. User Interface (UI): I look for a visually attractive, clean and colourful interface that makes it easy and fun for staff at all levels to use. 
  2. Usability: I look for systems that offer pre-loaded templates, options to customize content and include company branding, a variety of rating scales and output formats for final reports, and options to automate parts of the review cycle process to minimize administrative set-up time. 
  3. Integrations: I look for systems that can connect with existing HRIS/HCM software and commonly used social media and communication tools. Bonus points for any systems with APIs that can be configured to automate data uploads and downloads from custom software.
  4. Value for $: I look for a reasonable cost per user, and options to customize a product based on the needs of the company (i.e., modules that can be added on, or excluded, as needed). Bonus points for any programs that offer a free trial.

360 Degree Feedback Systems: Key Features

  1. Multi-rater feedback aggregation: Combining feedback from multiple sources is the crux of a strong 360 degree feedback program. Key stakeholders include managers, direct reports, co-workers, and strategic external contacts.
  2. Upward reviews: To facilitate the flow of feedback in all directions, employees should have a chance to provide constructive feedback on their manager too - often anonymously to improve honesty and avoid uncomfortable situations.
  3. Development plans and actionable feedback: The ultimate goal of the 360 degree feedback process is to help employees identify skill gaps and create actionable plans for how they can address these areas to be more successful in their roles.
  4. Visualization tools: Reports that include a variety of visuals such as line graphs, bar charts and radar graphs are easier and faster to digest and make year-over-year comparisons simple.
  5. Templates: Many systems include a library of survey templates and research-backed questions to help human resources teams initiate a new review cycle with ease. 
  6. Scheduling customizations: Having an open feedback cycle allows employees to give and request real-time feedback when it makes the most sense, rather than limiting checkpoints to once or twice per year. 
  7. Automations: Some aspects of running a performance management cycle can be tedious when they’re completed manually (i.e., tracking key dates, adding and removing employees, changing manager assignments, and sending invites and reminders) so any ability to automate these processes is appreciated. 
  8. Team review functionality: Some systems go beyond individual reviews to provide directors and department heads with a birds-eye-view of the skill breakdown for an entire department or team.

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Overviews Of The 10 Best 360 Degree Feedback Software Systems 

Here’s a list of 10 performance management software options that include 360 degree feedback solutions. Each piece of software is unique so I’ve highlighted each tool’s best-case use, plus some noteworthy features and screenshots to give you a snapshot of the user interface.

1

Trakstar

Best for improving overall efficiency between performance reviews, employee engagement and talent development.

 Trakstar is the industry's leading talent development platform for HR. It is trusted by 1000's of companies like Forbes, State Farm, Pepsico, Guitar Center and many more.

Trakstar’s industry-leading 360-degree review capabilities enable conversations that lead to change, engagement, and retention. It empowers growth-minded employees, managers, and workplaces with holistic, meaningful feedback.

Their 360-reviews process is very simple yet powerful. Highlights include automation, pre-generated questions and templates, anonymous mode, and integration into their other learn and hire platforms.

Trakstar integrates with ADP, BambooHR, Paylocity, Namely, SFTP Integrations, Ramco, UKG Pro, Slack, Okta, Quickbooks, Salesforce, Zoom, Google Calendar, Shopify and More.

Free demo available

Pricing upon request

2

ClearCompany

User-friendly talent management software with automated workflows to collect and analyze 360 degree feedback

ClearCompany offers an end-to-end talent management solution that brings all of your 360-degree reviews into a single, automated workflow. Their easy-to-use software lets you leverage peer feedback to develop employee self-awareness, improve collaboration, and build high-performing teams.

With ClearCompany, you can achieve better goal alignment, increase employee engagement, and gain tangible insights into your workforce. Some of the more advanced elements of their performance management system include custom scoring tables, weighted sections, free-form response fields, and competency or role-based performance reviews. Their system also includes automated reminders so performance reviews never slip through the cracks.

The software is best used by organizations located in the U.S. or Canada

ClearCompany integrates with 100+ software tools for skill assessment tests, background checks, calendars, job postings, payroll and benefits, and SSO.

Pricing details for ClearCompany are available upon request. You can also request a free demo.

Free demo available

Pricing upon request

3

PerformYard

Customizable and flexible software to build out your perfect 360 degree feedback process

PerformYard's 360 feedback and performance management software provides flexible features for HR and a simple employee experience. PerformYard gives your HR teams the tools they need to build out any 360 feedback strategy while your employees get a streamlined experience so they can focus on quality feedback and effective performance discussions.

With PerformYard you can customize the software to fit the strategy that's right for your organization: nominators, workflows, anonymity, visibility, timing, participants, and sign-offs.

PerformYard provides a simple employee experience that facilitates feedback and quality conversations. It doesn't try to insert itself at every opportunity or replace important conversations. PerformYard provides dedicated customer success managers for every customer to manage them from onboarding, to employee trainings, to ongoing support.

PerformYard integrates with most major HRIS/Payroll systems including ADP, BambooHR, Gusto, Rippling, UKG, Paycom, Workday, and Paylocity.

PerformYard costs from $5/user/month.

Free demo available

From $5-$10/user/month

4

SurveySparrow

Smart feedback software with survey tools that compare self- vs peer reviews for better employee self-awareness

SurveySparrow is a 360-degree feedback software that helps you put an arm around your employees’ shoulders and guide them in personal development. With SurveySparrow, you can guide your employees to be self-aware, enunciate growth plans, and design assessments beyond just a need for traditional performance appraisals.

SurveySparrow comes with a dedicated employee portal to manage and access the assessments in a single platform. While you monitor the employee engagement index for business needs, a detailed assessment would uncover employees’ strengths, weaknesses, hidden strengths, and blind spots.

Similar to its anonymous feedback tool, you could have anonymous evaluators for the employees and present the feedback honestly. A detailed gap analysis would help the employee understand different perspectives and polish their skill set accordingly.

SurveySparrow also lets you configure the feedback software to allow the employees to choose their evaluators apart from having a default set of people evaluating them. To ensure a fair process, you could have an approver for the same. Sometimes it’s natural that an evaluator might miss taking multiple assessments. You’ve got that covered by sending prompt customized notification emails.

SurveySparrow integrates with tools Like  Slack, Microsoft Teams,, MailChimp, Active Campaign, monday.com, People HR, Recruitee etc. They also provide custom integrations using Zapier

SurveySparrow starts at $79/subject for 2 users and comes with a 14-day free trial.

14-day free trial

From $79/subject for 2 users

5

Leapsome

Best for connecting the dots between performance, engagement and development

Leapsome is an all-in-one tool that helps organizations enhance their management processes. Trusted by companies like Spotify, Northvolt, and Babbel, Leapsome enables a continuous cycle of feedback, appraisal, and learning throughout the entire organization.

Their 360-reviews are fully customizable and easy to set up. Highlights include anonymous/non-anonymous feedback, expert templates, skill frameworks, development paths, automations, and powerful analytics.

Leapsome also offers meeting management to conduct effective 1-on-1s or team meetings with any employee in your organization, driven by a well-structured agenda and talking points.

Leapsome integrates with Personio, BambooHR, HiBob, Workday, Rippling, PayFit, ADP, Active Directory, SFTP Integrations, Slack, Jira, Microsoft Teams, calendar apps, and Single Sign-On (SSO).

Leapsome costs from $8/user/month and offers a free trial.

14-day free trial

From $8/user/month

6

15Five

Best for leaders seeking a complete and objective picture of performance

15Five Perform is a comprehensive performance assessment solution that includes peer, upward, and 360 reviews. Their platform empowers people leaders with an accurate assessment of performance, so they can identify, coach, and retain their talent.

15Five’s evidence-based review process, the Best-Self Review, leverages the latest in people science to give leaders the complete performance picture. Instead of relying on traditional performance ratings, which are often biased, their performance review process promotes growth-oriented conversations between managers and their teams. 15Five’s robust features, including the Private Manager Assessment, Calibration, and Talent Matrix (9-box), reduces idiosyncratic rater bias, and provides clear expectations when dealing with performance and pay.  

The 360 Best-Self Review module includes the typical feedback levels of self, peer, and manager. 15Five also offers an optional upward review feature where the employee can offer feedback to their manager confidentially (upward review feedback is sent to their manager’s manager). It supports multi-rater feedback from peers and managers, and you can set up performance review cycles quarterly or bi-annually.

15Five is integrated with Slack, as well as popular HR systems like BambooHR, Workday, Gusto, Namely, Sapling, and Rippling. 15Five also has a customizable API and certain features can be configured to run with Microsoft Teams, Google Calendar, Salesforce and Jira Cloud. Customers will also benefit from their free mobile app for Android and iOS devices.

15Five’s Perform plan includes the 360 degree feedback module and costs from $8 user/month, billed annually. A 14-day free trial is also available.

14-day free trial

From $4/user/month, billed annually

7

Lattice

Useful performance management system and engagement tool with robust integration abilities

Lattice was designed with a focus on helping people become high-performers, and supporting them to achieve their personal goals. The three pillars of the Lattice platform are Employee Engagement, Performance Management and Employee Development. Their 360 degree review feature is one portion of their performance review management process. To find out more about Lattice and how their software supports purpose, growth, and community, listen to our podcast with Jack Altman, CEO of Lattice.

Performance reviews prepared using Lattice incorporate a blend of feedback sources including the 360 degree feedback (from self, managers and direct reports), and project-based reviews to solicit feedback from a wider pool of team members beyond the traditional org chart.

Lattice integrates with common HRIS and HCM software such as BambooHR, Namely, Workday, Zenefits, Rippling, ADP and Personio. If you’re using a different HRIS or HCM product, you can often still automate your user management information using SFTP (SSH File Transfer Protocol) to reconcile information in Lattice with a recurring data grab (i.e., no need for you to enter your data manually - you can port it over using SFTP).

Lattice makes sharing feedback easy for employees by integrating with Slack, Microsoft Teams, Salesforce, Jira and other common communication platforms like Gmail and Outlook. They also have a mobile app.

Pricing for Lattice starts at $11 USD/user/month with a starting annual agreement cost of $4,000 USD.

Free demo available

From $11/employee/month

8

iSpring Learn

Best for peer-to-peer & peer-to-supervisor feedback

iSpring Learn’s 360-degree performance appraisal solution is a fairly recent addition to its toolset. It is designed to provide managers and HR teams with more comprehensive insights into their employees’ competencies, areas for improvement, and job satisfaction. The software also enables them to figure out if individual employees match their job requirements.

With iSpring Learn’s 360-degree feedback software, administrators have the option to use rating scales to capture anonymous feedback from participants about their peers, their co-workers, superiors, and subordinates. The key element here is anonymity. People are more inclined to provide an honest assessment of their colleagues if they can be assured that there will be no restitution from the person they’re evaluating. The anonymity provides that assurance.

Another key component is the rating scale approach to the 360-degree feedback process. This method helps expedite the evaluation, allowing administrators to add more queries in each session when needed. This can be beneficial for businesses looking to get a more comprehensive review of their employees’ performance and training progress. With this tool, admins can identify the strengths and weaknesses of individual employees, including areas of improvement, and whether or not they are well-suited for their role within the company.

iSpring Learn’s 360-degree feedback software has a robust competency builder that enables admins to easily customize iSpring Learn to the specific competency model that they prefer or that is used in their organization. This way, the LMS and 360-degree performance appraisal initiatives are perfectly aligned with the company’s objectives.

iSpring Learn starts at $2.99/user/month billed annually for 50 active users. A 30-day free trial is also available.

30-day free trial

From $2.99/user/month billed annualy

9

Primalogik

Customizable 360 degree feedback software with additional tools for deeper performance analysis and continuous feedback

Primalogik’s 360-degree feedback module is just one element of their full-feature employee performance management software. To help employees reach their full potential, their system also includes other modern performance management features like traditional performance review assessments, engagement surveys, employee goals and OKRs (objectives and key results), and instant feedback tools including 1:1 check-ins. Their continuous performance management tool helps employees gain insight into their individual performance and uncover areas to make small improvements.

Their 360-degree feedback module makes it easy to solicit feedback from multiple sources. Admin users can select their own rating scales for their evaluation questionnaires, and determine the level of anonymity that will be applied to the feedback. Advanced features in this module include the option for managers and admin staff to launch feedback requests about their employees and solicit responses from specific co-workers, automatic reminders to provide feedback by a certain date, and real-time feedback tracking.

Once employee feedback is in the system, Primalogik has several tools to support deep analysis of the data. For example, their system allows managers to compare employee’s self-ratings side-by-side against other respondent feedback. This helps identify any blindspots between where an employee believes they are, and what their co-workers have suggested. As well, their Comparison Mode allows admin users to benchmark each employee appraisal and compare them across their workforce — a useful way of identifying their overall top performers or spotting potential company-wide skill gaps.

Primalogik integrates with ADP, BambooHR, Google Workspace, Microsoft Azure, and Okta. Their performance management software is also available in Spanish or French.

Primalogik costs from $159/month for up to 25 users and offers a 30-day free trial or a free demo.

30-day free trial

From $159/month for up to 25 users

10

Culture Amp

Best software for a holistic performance management approach

Culture Amp is a complete employee engagement platform with a full suite of performance and development tools including their Individual Effectiveness 360 Survey module. Their website includes supportive instructions and tips for how a newcomer to the 360 degree feedback approach can develop a simplified but effective review cycle using their built-in templates as a starting point.

Culture Amp’s 360 degree feedback process can be configured as either employee-driven (requested by them), or admin-driven (requested by management or human resources). Reviewed employees also have the option of using a Coach (either their manager, a trusted colleague, or someone from HR) or running through the process coachless. The coach’s role is to support the employee throughout the process, discuss the feedback with them openly, and ask questions to help them determine future actions.

Culture Amp can be integrated to automatically sync with common HRIS software systems such as BambooHR, Workday, SAP SuccessFactors, Namely, Rippling, and Personio. To simplify the feedback process, Culture Amp also integrates with common communication programs like Slack, Microsoft Teams and Chrome. They also have an API that can be configured to integrate with many other systems.

Pricing is available upon request. To watch their demo videos, you must provide your contact information for sales purposes. Before you commit, visit their website’s support page for lots of useful information on how to configure this product to ensure it will satisfy your needs.

Free trial available

Pricing upon request

The 10 Best 360 Degree Feedback Software Systems Summary

Tool Free Option Price
1
Trakstar

Best for improving overall efficiency between performance reviews, employee engagement and talent development.

Free demo available

Pricing upon request Visit Website
2
ClearCompany

User-friendly talent management software with automated workflows to collect and analyze 360 degree feedback

Free demo available

Pricing upon request Visit Website
3
PerformYard

Customizable and flexible software to build out your perfect 360 degree feedback process

Free demo available

From $5-$10/user/month Visit Website
4
SurveySparrow

Smart feedback software with survey tools that compare self- vs peer reviews for better employee self-awareness

14-day free trial

From $79/subject for 2 users Visit Website
5
Leapsome

Best for connecting the dots between performance, engagement and development

14-day free trial

From $8/user/month Visit Website
6
15Five

Best for leaders seeking a complete and objective picture of performance

14-day free trial

From $4/user/month, billed annually Visit Website
7
Lattice

Useful performance management system and engagement tool with robust integration abilities

Free demo available

From $11/employee/month Visit Website
8
iSpring Learn

Best for peer-to-peer & peer-to-supervisor feedback

30-day free trial

From $2.99/user/month billed annualy Visit Website
9
Primalogik

Customizable 360 degree feedback software with additional tools for deeper performance analysis and continuous feedback

30-day free trial

From $159/month for up to 25 users Visit Website
10
Culture Amp

Best software for a holistic performance management approach

Free trial available

Pricing upon request Visit Website

Other 360 Feedback Software Options

Here’s a few more 360 degree feedback tools that didn’t make the top list.

  1. Qualtrics Employee Experience

    Enterprise-grade 360 degree software with customizable plans for personal development

  2. TalentGuard

    Comprehensive talent management system including 360 feedback and performance benchmarking abilities

  3. Spectiv

    Best for collecting candid feedback anonymously, with time-saving automations

  4. Kazoo

    All-in-one employee experience platform with helpful pre-purchase resources and buyers guide

  5. EchoSpan

    Dedicated 360 degree feedback software with visually appealing reports, including a free 360 degree survey template

  6. BambooHR

    Intuitive performance management software for small to medium businesses

  7. IntelliHR

    Best for automating performance reviews with one click, including all historical data

  8. eloomi

    Best 360 feedback platform for companies that require an internal LMS or training and compliance tracking capabilities

  9. Inspire

    Best 360 feedback software to engage teams and improve performance

  10. Synergita

    360-degree software platform designed to heighten self-awareness and help employees identify blind spots and opportunities for improvement.

What Does 360 Degree Feedback Mean?

360-degree feedback describes the process of collecting insights on an employee’s performance from the people who work with them the most: their supervisor, any subordinates, other colleagues and sometimes external customers or clients. 

The ‘360’ aspect of the name refers to a full-circle approach. This means a 360-degree feedback program is striving to achieve a well-rounded assessment of an individual, considering their contributions and interactions from all angles. It’s also intended to describe feedback that flows both ways - from the top level to the bottom, and from the bottom level to the top.

What Are The Benefits Of 360 Degree Feedback?

Using a 360-degree feedback tool will ease the burden of the data collection process, automatically aggregate the results, and provide all stakeholders with a comprehensive and comparable report. To improve future employee performance, the reviewed employee receives feedback on their competencies as well as any skill gaps or opportunities for improvement they may be unaware of, with an actionable plan for how to improve in those key areas.

A well-executed 360-degree feedback system is an important tool to include in your performance management system as research has shown it will increase employee performance, communication, and trust within teams.

Related Read: HR Software: What It Costs And How To Decide What’s Best For Your Company

What’s The Difference Between A Performance Review And 360 Degree Feedback? 

360-degree feedback is fundamentally different from a traditional performance review in terms of the outlook and output. A traditional performance review looks back on an employee’s historical performance and is intended to benefit the manager, allowing them to critique recent performance. A 360-degree review focuses on the employee’s future, clarifies where they can improve, and is intended to help the employee’s continued development in their role.

Related Read: 10 Best Employee Survey Tools For Employee Feedback In 2023

What Do You Think About This List?

Now you have a good understanding of the best 360-degree feedback options on the market. What features sound the most exciting to you? Are you ready to enrich your employee experience and embrace a continuous feedback model? Let me know your thoughts in the comments. 

To further support your performance management system, check out this list of 10 Performance Management Tools and some more top-level HR software that might help. 

To stay in the loop, be sure to subscribe to the People Managing People newsletter covering industry trends, thought leadership, and more tool recommendations. 

Related Read: An Easy Guide To Employee Surveys (With Questions)

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Check This Out: 5 Ways To Give Effective Feedback

By Kim Behnke

Kim Behnke is an HR Tool Expert & Writer for People Managing People. She draws on her 9 years of human resources experience and her keen eye for systematic processes to support her analyses of the top HR tools on the market. She is passionate about maximizing efficiencies and streamlining workflows to ensure internal systems run smoothly. Kim's HR experience includes recruitment, onboarding, performance management, training and development, policy development and enforcement, and HR analytics. She also has degrees in psychology, writing, publishing, and technical communication. When away from her desk, she can usually be found outside tending to her ever-expanding garden.