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With so many different employee survey tools available, figuring out which tool is right for you is tricky. You want to request employee feedback to help you monitor employee engagement and satisfaction, but you need to figure out which tool is best. In this post, I'll help you make your choice easy by sharing my insights on the best employee survey tools to gather actionable feedback.

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We invest in deep research to help our audience make better software purchasing decisions. We've tested more than 2,000 tools for different HR use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent, and take a look at our software review methodology.

Best Employee Survey Tools: Quick Comparison Chart

Here’s a comparison chart that summarizes basic details about each of my top employee survey tool selections. You can view pricing details and the availability of free trials or demos side-by-side to help you find the best software for your budget and business needs.

Tools Price
Deel Flat rate user pricing, with a free version for businesses with up to 200 people
Workleap Officevibe From $5/user/month
Trakstar Pricing upon request
SurveySparrow From $39/month
Lattice From $11/user/month
Leapsome From $8/user/month
ClearCompany Pricing upon request
Jotform From $39/user/month
ThriveSparrow From $3/employee/month
SurveyLegend From $19/month
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How to Choose Employee Survey Tools

Employee survey tools can help you collect feedback from your staff on a wide variety of issues, giving you insight into the well-being and morale of your staff. To help you figure out which employee survey tool best fits your needs, you need to pinpoint your key users and document their specific challenges first.

As you work through your own unique software selection process, keep the following points in mind:

  • What problem are you trying to solve - Start by identifying the challenges you're trying to overcome. This will help you clarify the features and functionalities the employee survey tool needs to provide.
  • Who will need to use it - To evaluate cost and requirements, consider who will use the software and how many licenses you'll need. For employee survey tools, you'll likely want to limit admin access to your HR administrators, with a separate level of access for your managers or other key roles. Once that's clear, it's also useful to rank the needs of your different users to identify the key priorities for your power users, managers, and employees, to ensure they're all met.
  • What other tools it needs to work with - Clarify what tools you're replacing, what tools are staying, and the tools you'll need to integrate with, such as HR management systems, performance management systems, and communication tools like Slack and Microsoft Teams.
  • What outcomes are important - Review the capabilities you want to gain or improve, and how you will measure success. For example, you may want to collect more comprehensive feedback, give your employees more of a voice, or get feedback on specific issues contributing to high attrition rates. You could compare survey features until you’re blue in the face but if you aren’t thinking about the outcomes you want to achieve, you could waste a lot of valuable time.
  • How it would work within your organization - Consider the software selection alongside your existing workflows and systems. Evaluate what's working well, and any problem areas that need to be addressed.

Remember every business is different — don’t assume that a survey tool will work for your organization just because it's popular.

Best Employee Survey Tool Reviews

Here’s a brief description of each employee survey platform to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface.

Best employee survey tool for administering multilingual surveys

  • Free demo available
  • Flat rate user pricing, with a free version for businesses with up to 200 people
Visit Website
Rating: 4.8/5

Deel is a workforce management platform with integrated employee survey tools that help employers collect and analyze employee feedback efficiently.

Their survey tools include advanced analytics such as trend analysis and demographic filters to ensure you can collect the data you need to make informed decisions. You can also automate and schedule monthly, quarterly, or annual surveys to collect employee feedback regularly. This ensures employees are consistently given an opportunity to provide feedback, which can boost your internal company culture substantially.

Deel supports surveys in multiple languages, making it an effective feedback tool for multinational organizations. This feature removes language barriers and ensures all employees can provide feedback, regardless of their native language or location. Employees will receive the survey questions in their preferred language, enhancing their response rate and participation.

You can create and customize Deel's surveys to suit your organizational needs. Questions formats include yes/no, multiple-choice, rating scales, and open-ended questions. Its dashboard provides companies with real-time data and analytics about employee feedback, including helpful charts and graphs that simplify the trend analysis process.

Deel maintains the privacy of the survey respondents to encourage honest feedback. Employees can share their thoughts openly, leading to more helpful feedback for management. The platform also offers interactive and insightful reports that help organizations take action based on employee feedback. Survey data is presented in a graphical and visualized format for easy analysis. Deel also has a filtering option that allows managers to see specific feedback data in a question, making analysis even more helpful.

Deel integrates with a handful of popular HR software systems, including Ashby, BambooHR, Expensify, Greenhouse, Hibob, Netsuite, Okta, OneLogin, Quickbooks, SCIM, Xero, Workday, and Workable. They also have an Open API that supports additional custom integrations as well. 

Best for collecting genuine, anonymous feedback and effecting real change

  • 14-day free trial + free plan available
  • From $5/user/month
Visit Website
Rating: 4.3/5

Workleap Officevibe helps managers and leaders gather better, richer employee feedback thanks to intuitive survey insights and anonymous messaging tools. With easy-to-use features, organizations can identify employee needs and implement data-backed strategies to boost employee engagement and nurture a healthier workplace.

Workleap Officevibe offers people leaders the opportunity to get to the heart of what matters most to their teams using custom surveys with different question types, including multiple choice, rankings out of 10, and open-ended questions for more clarity. Employees can feel comfortable speaking their minds at any time thanks to built-in anonymity features. After receiving feedback, team managers receive a notification so they can respond in real time.

Analytics and reporting features show how your team’s opinions can change over time. And, the platform highlights when areas see a decline in performance so you can develop data-backed strategies to make important changes. With Workleap Officevibe, you can spark genuine discussions and effect real change on your teams.

Integrations are available with Slack and Microsoft Teams.

Best employee survey tool for performance management + talent development

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.3/5

Trakstar is a cloud-based talent development platform for HR professionals and teams. It offers a wide range of features and tools designed for attracting and retaining talent, employee development, and workforce engagement. One of its modules is the employee survey software, which is a tool that can be used to measure and improve employee engagement and satisfaction.

With Trakstar’s employee engagement surveys, HR leaders and talent development teams will have the resources they need to create better experiences for employees. They can start a company-wide pulse survey using questions that are already available from Trakstar’s survey library or create custom questionnaires to match current requirements and the kind of data they want to collect. HR will also be able to send surveys automatically, covering any topic they want.

An auto-schedule function is available, allowing HR professionals to collect employee feedback by simply sending surveys on a preset schedule. They can then track the responses and results, and get the proper pulse of the true sentiment of their workforce over a period of time. With auto-scheduling, users have the ability to use check-ins at any time within the year to maintain employee engagement and make sure individual employees and team members across the entire organization will get a say in the company’s future initiatives.

Trakstar also enables online 360-degree performance reviews and surveys. It allows HR professionals to set who has access to the 360-degree feedback by incorporating the solution directly into the workflow of the review process. The manager will have full control over the type of information that will be shared with the employee, such as constructive feedback or peer feedback.

Best employee survey tool with native automation and feedback functionality

  • 14-day free trial + free plan available
  • From $39/month
Visit Website
Rating: 4.4/5

SurveySparrow is a cloud-based survey platform that allows businesses of any size or industry to create and distribute employee and customer surveys across multiple channels and then analyzes the responses to gain actionable insights.

With a mobile-first design, the platform delivers a chat-like survey experience that aims to capture valuable and honest feedback from employees and customers. It also helps users create more engaging surveys, which should significantly improve survey completion rates.

HR teams can distribute custom conversational surveys to individual staff members and teams with a few clicks and a dedicated sharing button. Employee feedback surveys can be distributed across the web, social media, or mobile devices, making the process more convenient for survey participants and enhancing survey completion rates.

One of the core features is the recurring survey function, enabling HR managers to distribute surveys at regular intervals through automation, effectively saving them the time and effort spent manually sending out similar employee pulse surveys every couple of weeks.

The platform is also equipped with 360-degree feedback software, which is well-suited for capturing honest and consistent employee feedback on individual and team performances, engagement, and satisfaction. In addition, users can customize their employee 360-degree feedback reports and emails by incorporating company colors, logos, and other forms of branding to reflect the organization’s identity.

Best employee survey tool for multiple survey types using science-backed templates

  • Free demo available
  • From $11/user/month
Visit Website
Rating: 4.7/5

Lattice calls itself a people success platform. It has tools for engagement, employee performance management, and employee development. You can create surveys to measure engagement and eNPS using science-backed templates. You can also automate pulse surveys to gather real-time feedback when it is most relevant.

1-on-1 reviews are central to the tool. You can schedule check-ins and create pre-meeting questionnaires for employees to answer, allowing both parties to come to the meeting fully prepared.

There are also features for sharing employee praise. Managers can use this in reviews to see places where the employee is performing at a high level.

All this fits into the wider idea of employee development. You can use the reviews, praise, and 1-on-1 meetings to set goals based on an employee’s needs and then help push them towards meeting these targets.

HR teams can also access plenty of analytics and reporting features that show responses both on an organizational and individual level.

Lattice integrates with many popular HR, internal communication, and productivity tools. And you can access the Lattice API for further connections. It also has a mobile app that leaders can use to give feedback and manage employee goals on the go.

Best employee survey tool to connect feedback with employee development initiatives

  • 14-day free trial
  • From $8/user/month
Visit Website
Rating: 4.8/5

Leapsome is a cloud-based platform that offers employee performance management, engagement surveys, and personalized learning and development solutions for businesses.

Leapsome offers a range of tools that are designed to support HR teams and managers in creating a positive workplace culture and empowering employees to reach their full potential, including employee evaluations and surveys. With Leapsome, businesses can set and track goals, provide regular feedback and recognition, conduct surveys to gather employee feedback and insights and offer customized learning and development programs.

Leapsome offers a user-friendly survey builder that allows businesses to create customized employee surveys quickly and easily. The platform provides access to a range of pre-built survey templates that cover various topics such as employee engagement, pulse surveys, and 360-degree feedback.

Leapsome also offers customizable survey questions and the ability to create surveys that can be anonymous or identified, depending on the business's needs. Once the survey is launched, HR teams and managers can track responses in real-time and gain insights into employee engagement, satisfaction, and feedback. Leapsome's analytics and reporting tools allow businesses to identify areas for improvement and track progress over time, enabling them to make data-driven decisions to enhance employee performance and engagement.

Leapsome integrates with Workday, BambooHR, Personio, Slack, MS Teams, Jira Software, calendar apps, and more.

Best for uncovering employee sentiment using pre-built survey templates

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.6/5

ClearCompany's talent management platform includes powerful survey tools that help businesses capture the voice of their employees, gain valuable insights into their organization, and make informed decisions that lead to better workplace experiences.

Using ClearCompany, you can customization your employee surveys according to your business needs. Customization options include questions with different answer formats, like multiple-choice or open-ended, or adding additional questions if needed. Businesses can also customize the look and feel of the surveys by adding logos or branding elements such as colors and fonts. This flexibility makes it easy for users to create surveys that accurately reflect their company’s culture and values while providing valuable insight into how employees feel about their work environment. 

ClearCompany’s analytics dashboard makes it easy for businesses to track the results of their employee surveys over time. It displays key metrics such as survey response rates, average scores per question, total response volume, and even individual responses from each employee who participated in the survey. You can also set up automated reminders for employees who haven't yet completed the survey so that everyone has an opportunity to participate.

The software has an engagement scoring system that measures employee sentiment and gauges how well your company is doing in terms of employee satisfaction. The scores measure their opinions on topics like job satisfaction, workloads, and workplace culture. The dashboard provides insights into which questions were answered positively or negatively too. This feature allows HR teams to quickly identify areas for improvement so they can focus more attention on certain topics before they become bigger problems.

ClearCompany integrates with 100+ popular HR software solutions, including ADP, BambooHR, Ceridian, Gmail, iCal, Microsoft Office 365, Okta, OneLogin, Ping Identity, UKG, and many others.

Best enterprise employee survey tool for mobile-friendly digital forms

  • Free plan available
  • From $39/user/month
Visit Website
Rating: 4.7/5

Jotform Enterprise is a robust online form builder and survey automation solution focusing on ease of use and better collaboration. The cloud-based software allows multiple individuals to simultaneously work on a single digital form. With Jotform, businesses will have access to offline forms, surveys for product feedback and reviews, collaboration tools, approvals for automated workflows, and conditional logic for a personalized customer form experience.

Jotform Enterprise offers companies an easy-to-use tool that makes closing deals, collaborating with coworkers, signing waivers, and collecting form responses a more seamless. One of Jotform’s main features is the free drag-and-drop form and survey builder. It lets you add survey questions and set up conditional logic according to the data type you want to capture.

HR teams can use Jotform Surveys to conduct employee surveys and then analyze the responses to gain insights into the strengths and weaknesses of the company in terms of its human resources and culture. Employees have the option to provide survey responses anonymously, while HR personnel are given the ability to share those survey responses anonymously as well.

Additional features include workflow automations, conditional logic, e-sign documents with automated signing orders, webhooks, API, and helpful ways to integrate feedback into your workflow.

Jotform Enterprise integrates with Box, OneDrive, Airtable, Google Drive, PayPal Business, Google Sheets, Google Calendar, Slack, HubSpot, monday.com, and other apps.

Best employee feedback survey tool with real-time actionable insights

  • 14-day free trial available
  • From $3/employee/month
Visit Website
Rating: 4.5/5

ThriveSparrow is a straightforward and user-friendly employee engagement and recognition platform. You can create customized employee surveys to measure and track engagement levels over time. It also facilitates anonymous feedback, creating a safe space for honest employee input. The engagement reports in the software give managers an overview of sentiments on their team.

On top of its engagement tracking tools, the software also offers recognition features. Users can send out recognition messages, which then appear in a social feed where everyone can see them. You can implement your company values in the platform, helping to connect recognition with your company culture. Team members can emoji react and leave comments to add to messages.

Engagement and recognition are the pillars of the product, but additional functionalities are currently being built. Performance and goal management features and a one-on-one tool are coming to the platform soon.

The engagement platform starts from $4 per employee, per month and the recognition platform starts at $3 per employee, per month. You can purchase both from $6 per employee, per month. A 14-day free trial is available.

Best for real-time survey analytics

  • Free plan available
  • From $19/month
Visit Website
Rating: 4.4/5

SurveyLegend is a digital platform designed for creating and distributing surveys, forms, and polls, offering a variety of templates and customization options to suit different needs.

It provides a user-friendly drag and drop interface for creating surveys, which includes a variety of question types and the ability to add multimedia elements. It supports multilingual surveys, allowing for a broader audience reach, and offers white label surveys for brand consistency. The platform also features advanced options like logic and branching, real-time data analytics, and offers white label surveys for brand consistency.

SurveyLegend provides integrations with Google Sheets, allowing users to export survey data for further analysis. It also integrates with Mailchimp, enabling automated email marketing campaigns based on survey responses. Additionally, the platform can connect with Salesforce and various Panel Providers, facilitating the management of customer data and the sourcing of survey participants.

Other Employee Survey Tools

Here are a few more worthwhile options to help you collect employee feedback that didn’t make the list of the best employee survey tools list:

  1. Culture Amp

    Best employee survey tool with a template library and ready-to-implement action plans

  2. SurveyMonkey

    Best employee survey tool with prebuilt forms and automated deployment

  3. TINYpulse Engage

    Best employee survey and engagement tool with meeting agendas and recognition

  4. SurveyLab

    Best employee survey tools with a drag-and-drop survey builder

  5. Teamspective

    Best employee survey tool to integrate with Slack or Teams

  6. Beams

    Best employee survey tool for providing recommendations to employees

  7. Qualtrics XM

    Best employee survey tool for analyzing large amounts of survey data

  8. Betterworks

    Best employee survey tool with additional employee engagement features

  9. Zoho Survey

    Best employee survey tool for real-time insights and analytics

  10. Startquestion

    Best easy-to-use survey tool with a large template library

If you still haven't found what you're looking for here, check out these other related tools that we've tested and evaluated:

Selection Criteria for Employee Survey Tools

Selecting the best employee survey tool is a nuanced process that hinges on matching your specific needs and challenges with the features and functionalities that will help you address them effectively. My approach to evaluating these tools is grounded in personal trials and in-depth research, ensuring a comprehensive understanding of each platform's capabilities.

I also drew on my personal experience collecting employee feedback via surveys when I was an HR administrator. In that role, I was the one preparing the surveys to send, as well as analyzing the data that came back. This helped me to pinpoint the standout features that will give you the best return on your investment and simplify the process for you.

Here’s a summary of the evaluation criteria I used to make my final selections for the best employee survey tools:

Core Employee Survey Tool Functionalities (25% of total score): To be considered for inclusion in this list, each tool had to cover the following use cases first:

  • Pre-set questions, plus tools to design your own surveys or questionnaires
  • The ability to collect anonymous feedback to ensure honest responses
  • Tools to analyze employee sentiment to gauge workplace morale
  • The ability to track changes in employee satisfaction over time
  • Tools to identifying specific areas for organizational improvement

Additional Standout Features (25% of total score): To help me narrow in on the best employee survey tools out of the numerous options available, I also took note of any unique features, including:

  • Advanced sentiment analysis techniques that can parse nuanced feedback
  • Comprehensive benchmarking tools that offer industry-specific comparisons
  • Real-time notifications for immediate action on critical feedback
  • Innovative action planning modules that guide effective response strategies
  • Deep integration capabilities with broader HR tech ecosystems

Usability (10% of total score): To evaluate the usability of each feedback tool, I considered the following:

  • Intuitive design that requires minimal training to use effectively
  • Clear, logical navigation paths through the survey creation and distribution process
  • Responsive design that works seamlessly across devices
  • Visual analytics dashboards that simplify complex data interpretation
  • Either dedicated mobile apps or a mobile-friendly user interface that makes participation easy on both Android and iOS mobile devices

Onboarding (10% of total score): To get a sense of each software provider's customer onboarding process, I considered the following factors:

  • Quick setup processes and clear guidance for first-time users
  • Comprehensive training materials such as videos, interactive tutorials, chatbots, or other documentation
  • Pre-loaded templates that you can customize to your specific needs, including adding your company branding, to speed up onboarding
  • Support for migrating employee data into the new platform

Customer Support (10% of total score): To evaluate the level of customer support each vendor offered, I considered the following:

  • The availability of multi-channel support, including email, phone, and live chat
  • The existence of a self-service knowledge base or other self-help resources to speed up troubleshooting
  • The overall quality, responsiveness, and helpfulness of the support team during customer onboarding and post-purchase, as inferred from customer reviews

Value for Price (10% of final score): To gauge the value of each software, I considered the following factors:

  • The availability of free trials or demos to test the software before purchasing
  • Competitive and transparent pricing models that reflect the software's feature depth and explain which features are included at each level
  • Tiered pricing plans that cater to different business sizes, from small to medium-sized businesses (SMBs) up to enterprise-level organizations

Customer Reviews (10% of final score): Evaluating customer reviews is the final element of my selection process, which helps me understand how well a product performs in the hands of real users. Here are the factors I considered:

  • Whether a product has consistently high ratings across multiple review platforms, indicating a broad level of user satisfaction
  • Specific praises, criticisms, or trends in customer feedback that indicate the software's strengths or areas for improvement
  • Whether customer feedback specifically mentions issues with ease of use, customer support responsiveness, or lacking features

By using this assessment framework, I was able to identify the employee survey tools that go beyond basic requirements to offer additional value through unique features, intuitive usability, smooth onboarding, effective support, and overall value for price.

As more organizations recognize the importance of employee feedback for fostering engagement, satisfaction, and productivity, the demand for sophisticated survey tools has surged. This demand, in turn, drives innovation, leading to the development of features that are more intuitive, comprehensive, and aligned with the needs of modern workplaces.

Here are several trends that are impacting employee survey tools currently:

  • Integration with Collaboration Platforms: There's a clear trend towards integrating employee survey tools with popular collaboration platforms like Slack, Microsoft Teams, and Zoom. This integration facilitates real-time feedback and makes it easier for employees to participate in surveys without disrupting their workflow.
  • Advanced Sentiment Analysis: The ability to analyze open-ended responses through natural language processing (NLP) and machine learning (ML) technologies is rapidly evolving. Many tools now offer sophisticated sentiment analysis features that can accurately gauge the mood and emotions behind employee feedback, providing deeper insights into employee satisfaction and engagement levels. This advancement indicates a move towards more qualitative analysis, allowing HR professionals to understand not just what their employees are saying, but how they feel.
  • Customizable and Adaptive Surveys: Flexibility in survey design is becoming increasingly important. Tools that offer customizable and adaptive surveys—where questions can change based on previous answers—are gaining popularity. This allows for more personalized survey experiences, which can improve response rates and the quality of feedback collected.
  • Actionable Insights and Recommendations: Beyond collecting and analyzing feedback, many employee survey tools now provide actionable insights and recommendations. These concrete suggestions help organizations tackle issues identified through surveys, helping to inform strategies and future decision-making.
  • Employee Well-being Focus: Another new functionality that's gaining traction is an increased emphasis on employee well-being. Some tools have introduced features specifically designed to assess and support mental health, work-life balance, and overall well-being. This includes well-being surveys, mood trackers, and resources for mental health support. The rise of this feature reflects a broader recognition of the importance of employee health in the workplace.

These trends highlight a broader evolution towards more integrated, intelligent, and employee-centric survey tools. As organizations continue to tackle the challenges of modern workplace dynamics, the demand for tools that can provide deep, actionable insights into employee sentiment will only grow.

What is an Employee Survey Tool?

Employee survey tools are a type of software that helps employers collect feedback from their staff to measure employee satisfaction and engagement levels across their workforce. There are standalone survey solutions or they may be a feature within a larger employee engagement software. You can use them to create and distribute repeatable surveys, collect and analyze the data, detect underlying sentiment, and gain actionable insights to support continuous improvements.

Ultimately, the main purpose behind employee survey tools is to monitor employee sentiment and well-being, with the end goal of improving employee retention. Employee survey tools give your staff the option to provide open and honest feedback in an anonymous format, without fearing repercussions. By giving employees a voice, they will feel more supported and cared for, improving employee loyalty.

Features of Employee Survey Tools

Beyond the basic functionality of distributing and collecting employee surveys, here are some other key features that can greatly impact a tool's effectiveness:

  • Survey Builder: This feature helps you create custom surveys with multiple choice, sliding scale, and other types of employee survey questions. There may also be a bank of customizable survey templates you can draw from.
  • Different Formats: Most systems support different types of surveys, like pulse surveys, questionnaires, assessments, feedback forms, or other formats. Some platforms provide anonymous survey options and real-time feedback tools, too.
  • Benchmarks: Many tools provide benchmark data to help you contextualize your survey results based on factors like your industry, company size, location, and more.
  • Survey Reports: Survey reports help you measure key metrics like employee Net Promoter Score (eNPS), job satisfaction, employee wellbeing, response rates, etc. to help you discover insights from your data.
  • Real-Time Analytics: This includes dashboards that provide real-time insights on engagement levels, and help you track trends over time to see how new initiatives and changes are impacting your workforce.
  • Performance Management: Some platforms also have features to help monitor and manage employee performance, such as 360-degree feedback forms, 1-1 check-ins, and goal-setting tools.
  • Anonymity and Confidentiality: Employees are more likely to share genuine feedback if they believe their identities are protected, leading to more accurate insights into workplace sentiment.
  • Sentiment Analysis: This feature automatically gauges the tone of responses to help you identify the overall mood of the workforce, highlighting areas of concern or satisfaction without manual analysis.
  • Multi-Channel Distribution: By allowing employees to respond through their preferred medium, whether it's mobile, tablet, or desktop, companies can increase participation rates.
  • Action Planning Tools: To help you make the most out of the data you've collected, many systems include tools to translate feedback into actionable strategies. This helps organizations make concrete changes that improve employee satisfaction, which is the ultimate goal of collecting feedback.

By prioritizing a survey tool with these features, you'll be able to make informed decisions that boost employee satisfaction and, ultimately, drive organizational success.

Benefits of Employee Survey Tools

Employee survey tools can help companies enhance their workplace environment, culture, and overall employee satisfaction. These tools streamline the feedback collection process and provide deeper insights into employee sentiment, enabling businesses to make informed decisions. Here are several benefits you can expect to gain by investing in the best employee survey software for your needs:

  • Increased Employee Engagement: Sending surveys regularly signals to employees that their opinions are valued, leading to increased engagement, satisfaction, morale, and, consequently, productivity.
  • Trend Identification Over Time: By comparing survey results over time, organizations can measure the impact of changes implemented, identifying trends and areas that require further attention.
  • Enhanced Communication: By regularly soliciting feedback, organizations encourage open communication, helping to build trust, openness, and a sense of community among employees.
  • Enhanced Anonymity and Privacy: Employee survey tools offer features that protect respondent anonymity, encouraging employees to share their true thoughts and feelings without fear of repercussions.
  • Data-Driven Decision Making: The quantitative and qualitative data gathered through surveys provide a solid foundation for strategic decisions regarding workplace improvements and policy changes.

These benefits highlight how impactful employee survey tools can be in cultivating a positive and productive work environment. By leveraging the right employee survey tool, businesses can unlock valuable insights into employee satisfaction, engagement, and morale, driving strategic decisions that lead to a happier, more engaged workforce.

Costs & Pricing for Employee Survey Tools

Survey tools come in various plans and pricing options, each designed to meet different organizational needs, from small startups to large enterprises. Understanding the specifics of each plan will help you select the most suitable option for your organization, ensuring you get the functionality you need at a price that fits your budget.

Plan Comparison Table for Employee Survey Tools

Plan TypeAverage PricePrice Per UserCommon Features
Free$0$0Basic survey functionalities, limited questions and responses, and basic analytics
Basic$5 - $40 per month$2 - $5 per user/monthEnhanced survey capabilities, unlimited questions, advanced analytics, and email support
Professional$50 - $150 per month$5 - $10 per user/monthAll Basic features, plus integration capabilities, custom branding, advanced analytics, and priority support
EnterpriseCustom pricingQuote basedAll Professional features, plus advanced security features, dedicated support, and custom integrations
A breakdown of plans and pricing details for employee survey tools.

When selecting a plan, consider both your immediate needs and potential future requirements. Starting with a basic plan and scaling up as your organization grows and your needs become more complex is a practical approach. Remember, the right employee survey tool can significantly impact your ability to gather valuable feedback and improve employee satisfaction and engagement.

Employee Survey Tools: FAQs

Do you still have some questions about what employee survey tools have to offer? These answers to frequently asked questions should get you sorted out:

How do employee survey tools work?

Employee survey tool help employers measure satisfaction and engagement levels among their staff by collecting feedback and analyzing the responses for sentiment and actionable insights. Survey tools may be a feature of a larger employee engagement software, or may be standalone solutions.

Either way, the main purpose behind this type of software tool is to monitor employee sentiment and well-being, with the end goal of improving employee retention. By giving employees a voice, they will feel more supported and cared for, causing them to feel better about remaining at your company.

Why are employee survey tools important?

Employee survey tools help you measure the employee experience throughout the employee lifecycle. You can create onboarding surveys, and measure eNPS and satisfaction.

You can use this information to spot issues and then take action to improve how employees think about your business. This can help you improve employee engagement and company culture, which can lead to lower employee turnover and a more productive team. The data can also be used to empower managers and help them prepare for performance reviews too.

If you’re a customer-facing business, you can even use the same survey tool to monitor your customer experience. For example, you could send a customer a survey after completing a business deal with your company to gather insights on their experience working with your sales team.

What are the legalities of employee survey tools?

The legalities surrounding employee survey tools can vary depending on the jurisdiction and the specific practices of your organization. However, there are some general legal considerations that apply in many cases. Here are some key legal aspects to keep in mind when using employee survey tools:

  • Privacy laws: When you’re collecting personal information from employees or storing employee data, you need to be sure it’s in compliance with relevant privacy laws. Look for GDPR, HIPAA, SOC 2, and other compliance certifications.
  • Protecting employee anonymity: For anonymous surveys, make sure specific safeguards are in place to protect employee anonymity. For example, some tools may not display anonymous feedback unless a certain number of responses are collected.
  • Ensuring informed consent: Employees should be informed about the purpose of the survey, how the data will be used, and who will have access to the results. Obtaining clear and informed consent from participants is essential.
  • Anti-discrimination laws: Make sure your survey questions don’t solicit information that could lead to discrimination based on race, gender, age, disability, religion, or other protected characteristics.
  • Retaliation and whistleblower protection: Employees must protected from retaliation for their responses. Your staff needs to feel safe to express their opinions without fear of reprisal.
  • Handling survey results with care: Set up appropriate user access permissions and establish protocols for how survey results may be used at your company. Don’t share individual responses without consent, and aggregate data to maintain anonymity.

What types of analytics and reporting capabilities do these tools offer?

Most employee survey tools provide a range of analytics and reporting features to help HR professionals and managers gain insights into employee sentiment, engagement levels, and specific areas for improvement. Common capabilities include real-time feedback analysis, trend tracking over time, and segmentation by department, team, or individual responses. Advanced tools might offer predictive analytics, sentiment analysis, and customizable dashboards to drill down into specific data points.

To learn more about how you can use the data your surveys return, have a read through our guide to people analytics.

How can I integrate these tools with my existing HR software?

Integration capabilities vary widely among employee survey tools. Many are able to integrate with popular HR software platforms through APIs or pre-built connectors. When selecting a survey tool, look for ones that can connect to your existing HR software, either through a native integration or by using a flexible API to set up a custom integration.

Integrations between survey tools and employee management systems are important because they make it much quicker and faster to administer surveys. For example, by integrating both systems, you can quickly select the employees you want to survey, whether that’s a specific department, a distinct office, or your entire organization. This integration prevents the need for you to import recipient information into the system, saving a lot of time.

To learn more, this article offers a crash course in the benefits of HR software integrations, plus common challenges and examples.

Can I customize surveys to match my company's branding?

Yes, many employee survey tools offer extensive customization options that allow companies to tailor surveys to match their branding, including logos, colors, and fonts. This helps to create a more engaging and familiar experience for employees, potentially improving response rates and the quality of feedback.

Branding elements are also important in cases where you want to survey participants who are external to your organization, such as your customers or potential candidates. By preparing your survey in line with your corporate identity, you’ll reinforce a positive perception of your employer brand.

If you’d like to learn more, this article offers some insights on how to keep your employer branding authentic.

Other Resources to Support Employee Engagement

This list contains everything from tools with basic survey and analytics features to those that help your measure and improve engagement throughout your organization. 

While the latter tools are more feature-packed, they may be overkill for small organizations and teams. In this case, you can save money by choosing a simpler tool. 

To help you along in your quest to create engaged employees, check out these other related resources too:

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By Kim Behnke

Kim Behnke is an HR Tool Expert & Writer for People Managing People. She draws on her 9 years of human resources experience and her keen eye for systematic processes to support her analyses of the top HR tools on the market. She is passionate about maximizing efficiencies and streamlining workflows to ensure internal systems run smoothly. Kim's HR experience includes recruitment, onboarding, performance management, training and development, policy development and enforcement, and HR analytics. She also has degrees in psychology, writing, publishing, and technical communication, and recently completed a Certified Digital HR Specialist program through the Academy to Innovate HR. When away from her desk, she can usually be found outside tending to her ever-expanding garden.