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10 Best Employee Survey Tools For Employee Feedback In 2023

The Best Employee Survey Tools For Employee Feedback List

Here’s the shortlist of the best employee survey tools providers that I’ll cover in this article:

  1. Trakstar

    Comprehensive employee surveys for performance management + talent development

  2. SurveySparrow

    Best employee survey tool with native automation and feedback functionality

  3. Lattice

    People success platform with multiple survey types

  4. Culture Amp

    Survey tool with a template library and ready-to-implement action plans

  5. SurveyMonkey

    Survey tool with prebuilt forms and automated deployment

  6. TINYpulse Engage

    Employee engagement tool with meeting agendas and recognition

  7. SurveyLab

    Drag-and-drop survey builder with templates

  8. Startquestion

    Easy-to-use survey tool with a large template library

  9. Betterworks

    Employee engagement solution with powerful survey features

  10. Zoho Survey

    Drag-and-drop survey creation with analytics

Good organizations listen to their staff. Doing so can result in a more engaged, productive workforce. And one study found that employees who feel their workplaces listen to them are 4.6 times more likely to feel empowered to do their best work. 

Employee survey tools are a useful way to find out what your people think about working at your business. You can then take steps to improve the situation when necessary or double down on the things you’re getting right. 

In this article, I’ll introduce ten of the best employee survey tools you can use to gather feedback from your team.

Comparison Criteria

What do I look for when I select the best employee survey systems? Here’s a summary of my evaluation criteria: 

  1. User Interface (UI): A good user interface helps your team create useful surveys and makes generating insight easy. 
  2. Usability: The tool should be simple to use for both the managers who create surveys and and the employees who need to fill in the forms. 
  3. Integrations: The best survey tools integrate with messaging, productivity, analytics, and HR tools to make distributing surveys easy and provide more context around the results. 
  4. Value for $: The tools on this list come in at various price points. They are all SaaS tools available on a subscription basis.

Employee Survey Software: Key Features

  1. Survey builder: All the tools on this list allow you to create custom surveys. Look for features like drag and drop, the ability to add company branding, and support for multiple question types.
  2. Different types of survey: Many of the tools on this list support specific survey types. Look out for employee Net Promoter Score (eNPS) questionnaires, pulse surveys, or 1-on-1 reviews.   
  3. Benchmarks and templates: Benchmarks can highlight how your organization performs in comparison to other companies. Also, look for customizable templates you can use to roll out surveys quickly.
  4. Analytics: The best survey software highlights your results in a way that makes it easy to generate insight from. Look for the ability to see changes over time or compare how different teams or departments feel. 

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Overviews Of The 10 Best Employee Survey Tools

Here’s a brief description of each employee survey platform to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface. 

1

Trakstar

Comprehensive employee surveys for performance management + talent development

Trakstar is a cloud-based talent development platform for HR professionals and teams. It offers a wide range of features and tools designed for attracting and retaining talent, employee development, and workforce engagement. One of its modules is the employee survey software, which is a tool that can be used to measure and improve employee engagement and satisfaction.

With Trakstar’s employee engagement surveys, HR leaders and talent development teams will have the resources they need to create better experiences for employees. They can start a company-wide pulse survey using questions that are already available from Trakstar’s survey library or create custom questionnaires to match current requirements and the kind of data they want to collect. HR will also be able to send surveys automatically, covering any topic they want.

An auto-schedule function is available, allowing HR professionals to collect employee feedback by simply sending surveys on a preset schedule. They can then track the responses and results, and get the proper pulse of the true sentiment of their workforce over a period of time. With auto-scheduling, users have the ability to use check-ins at any time within the year to maintain employee engagement and make sure individual employees and team members across the entire organization will get a say in the company’s future initiatives.

Trakstar also enables online 360-degree performance reviews and surveys. It allows HR professionals to set who has access to the 360-degree feedback by incorporating the solution directly into the workflow of the review process. The manager will have full control over the type of information that will be shared with the employee, such as constructive feedback or peer feedback.

Pricing for Trakstar is quote-based and available only upon request.

Free demo available

Pricing upon request

2

SurveySparrow

Best employee survey tool with native automation and feedback functionality

SurveySparrow is a cloud-based survey platform that allows businesses of any size or industry to create and distribute employee and customer surveys across multiple channels and then analyzes the responses to gain actionable insights.

With a mobile-first design, the platform delivers a chat-like survey experience that aims to capture valuable and honest feedback from employees and customers. It also helps users create more engaging surveys, which should significantly improve survey completion rates. HR teams can distribute custom conversational surveys to individual staff members and teams with a few clicks and a dedicated sharing button. Employee feedback surveys can be distributed across the web, social media, or mobile devices, making the process more convenient for survey participants and enhancing survey completion rates.

One of the core features unique among its competitors is the recurring survey function, enabling HR managers to distribute surveys at regular intervals through automation, effectively saving them the time and effort spent manually sending out similar employee pulse surveys every couple of weeks. The platform is also equipped with 360-degree feedback software, which is well-suited for capturing honest and consistent employee feedback on individual and team performances, engagement, and satisfaction. In addition, users can customize their employee 360-degree feedback reports and emails by incorporating company colors, logos, and other forms of branding to reflect the organization’s identity.

Pricing starts at $19/month. A 14-day free trial and plan are available.

14-day free trial

From $79/subject for 2 users

3

Lattice

People success platform with multiple survey types

Lattice calls itself a people success platform. It has tools for engagement, employee performance management, and employee development. You can create surveys to measure engagement and eNPS science-backed templates. You can also automate pulse surveys to gather real-time feedback when it is most relevant.

1-on-1 reviews are central to the tool. You can schedule check-ins and create pre-meeting questionnaires for employees to answer, allowing both parties to come to the meeting fully prepared.

There are also features for sharing employee praise. Managers can use this in reviews to see places where the employee is performing at a high level.

All this fits into the wider idea of employee development. You can use the reviews, praise, and 1-on-1 meetings to set goals based on an employee’s needs and then help push them towards meeting these targets.

HR teams can also access plenty of analytics and reporting features that show responses both on an organizational and individual level.

Lattice integrates with many popular HR, internal communication, and productivity tools. And you can access the Lattice API for further connections. It also has a mobile app that leaders can use to give feedback and manage employee goals on the go.

Pricing starts at $8 per person per month. The engagement toolkit, which you need to access surveys, is an extra $4 per person per month.

Free demo available

From $11/employee/month

4

Culture Amp

Survey tool with a template library and ready-to-implement action plans

Culture Amp is an employee engagement platform with a full suite of performance management and employee development tools. The tool has a plain interface, it’s easy to navigate, and breaks down the information in different areas of focus.

One of the great things about this platform is that it protects the rater’s anonymity. This encourages your team members to provide honest feedback and can improve your organization’s culture.

Culture Amp includes a full library of survey templates, but you can also customize your surveys to get the most out of your team’s answers. The reports and insights it produces are shareable and actionable, so the tool can help drive your organization’s performance.

Culture Amp offers customized pricing upon request. You can also request a demo.

Free trial available

Pricing upon request

5

SurveyMonkey

Survey tool with prebuilt forms and automated deployment

SurveyMonkey is another popular survey tool that’s often used for market research, customer experience evaluations, and various employee satisfaction surveys.

It has a specialized tool for employee engagement surveys called SurveyMonkey Engage, which comes with prebuilt surveys and automated deployments to take the admin out of employee feedback. SurveyMonkey’s templated questions are rooted in social science and take a “whole-person approach to understanding your employees’ relationship with the workplace.”

SurveyMonkey boasts high data privacy standards, with security backed by encryption, SSO-, SSAE-16-, and SOC II-compliant data centers. It’s also HIPAA- and GDPR-compliant. This is crucial for compliant data collection.

The tool integrates with over 100 apps including those from Oracle, Microsoft, and Salesforce. Pricing is between $450 and $999 per month for businesses with between 100 and 499 employees. Larger organizations should contact the sales team for detailed pricing information.

Pricing Upon Request

6

TINYpulse Engage

Employee engagement tool with meeting agendas and recognition

TINYpulse is an employee engagement platform with several useful features.

The tool specializes in helping managers create more productive 1-on-1 meetings. Schedule meetings within the tool and then send out a short survey before each one. You can use these answers to form an agenda for your meeting, allowing you and your employee to think about the issues shared ahead of time.

There is also a 360 feedback feature. This lets you request feedback from anyone in your organization at any time.

I also like the feature that allows employees to send each other recognition. This ensures your staff feel like their hard work is appreciated. You can also track who gives and receives recognition as well as view how this changes over time to identify your company’s top performers.

TINYpulse integrates with Slack, email, and Microsoft Teams to make it easy for employees to provide feedback. The company doesn’t publicize pricing, but you can request information via the website.

Pricing upon request

7

SurveyLab

Drag-and-drop survey builder with templates

SurveyLab is easy-to-use survey and questionnaire software with plenty of features to help managers understand the employee experience.

The tool lets you create a variety of surveys, including 360 reviews, employee satisfaction, employee engagement, pulse surveys, and even online tests.

You can add features like a progress bar to encourage completion and required questions to ensure you get the response you need. Or you can add logic to skip unnecessary questions based on previous answers, the participants language, or the device they are using.

There are also plenty of analysis tools. You can see answers in filterable, real-time reports with exportable results. You can also compare the results to the tool’s library of benchmark data to give your responses broader context.

SurveyLab integrates with plenty of programs, including Google Analytics, Intercom, and Slack. And you can use Zapier integration to connect further tools. Pricing starts at $49 per month, although you need the $249 per month professional plan to access integrations.

From $49 per month

8

Startquestion

Easy-to-use survey tool with a large template library

StartQuestion is a survey platform with powerful features for employee feedback. It helps you run surveys throughout the employee journey, from candidate experience and training to exit interviews.

Creating a survey is easy due to the huge library of templates. Just customize these to your specific needs and add your own company branding. You can add many question types, including multiple-choice, marks out of ten, star rating, and open-ended answers. You can also use logic to skip questions where it doesn’t make sense for a candidate to answer them.

Sharing surveys is easy—just add a link to an email or message. And once the results are in, HR departments can see analytics which highlight issues and areas where you excel.

The tool integrates with workplace platforms like Google Analytics, Asana, Slack, and Jira. Or you can access the API for further integrations. Pricing starts at $49 per month and rises to $199 for the team plan.

From $49/month and rises to $199 for the team plan

9

Betterworks

Employee engagement solution with powerful survey features

Betterworks Engage is employee engagement software with powerful survey functionality. It allows you to collect feedback at crucial touchpoints in the employee lifecycle.

You can create employee Net Promoter Score, diversity and inclusion, pulse surveys, and reviews to gain a better understanding of the employee experience at your business. The tool also provides access to a library of over 100 benchmarked questions you can use to see how your organization’s performance stacks up against other businesses.

Once you have answers, there are plenty of analytics and reporting options to help you understand them. For example, you can focus on single questions, see how people feel about this topic, and then dig into the results by viewing individual comments.

You can also check how responses have changed over time. This is useful for measuring the impact of your efforts to improve particular metrics.

Betterworks integrates with plenty of the top tools you use at your organization. These include messaging tools like Slack, Gmail, and Outlook, and project management tools like Asana. You can also use the tool’s API to connect analytics software.

The Betterworks team edition is suitable for companies or teams of between five and 250 people. It costs $10 per user per month billed quarterly. There’s also an Enterprise version for larger teams. Each plan provides access to the entire Betterworks performance management suite, not just Engage.

Free trial and demo

From $8/user/month

10

Zoho Survey

Drag-and-drop survey creation with analytics

Zoho Survey is a flexible survey tool with a wealth of user-friendly features. They have 25 different question formats to choose from, and advanced features like skip logic and question piping, to ensure a relevant experience for your survey users.

To save you time, Zoho Survey includes 250 ready-made templates you can pick from for popular topics. You can also customize the appearance of your surveys to include your company brand or preferred themes.

You can share surveys easily with your staff through SSL-protected email campaigns, or even through social media. Zoho Survey also tracks your survey responses in a visual format to help you analyze your data.

Zoho Survey integrates with all Zoho-specific apps, as well as with Eventbrite, Google Sheets, MailChimp, Shopify, Slack, Tableau, and Zendesk.

Zoho Survey costs from $25/month and offers a 7-day free trial of their Enterprise version. They also have a free forever version with limited features.

7 days free trial

From $25/month

Need Expert Help Selecting The Right Survey & Polling Software?

People Managing People has joined forces with the software comparison platform Crozdesk.com to assist you in finding the best tool for your needs. Crozdesk’s Survey & Polling Software advisors can create a personalized shortlist of software solutions with unbiased recommendations to help you identify the solutions that best suit your business's needs. Through our partnership you get free access to their bespoke software selection advice, removing both time and hassle from the research process.

It only takes a minute to submit your requirements and they will give you a quick call at no cost or commitment. Based on your needs you’ll receive customized software shortlists listing the best-fitting solutions from their team of software advisors (via phone or email). They can even connect you with your selected vendor choices along with community negotiated discounts. To get started, please complete the form below:

The 10 Best Employee Survey Tools Summary

Tool Free Option Price
1
Trakstar

Comprehensive employee surveys for performance management + talent development

Free demo available

Pricing upon request Visit Website
2
SurveySparrow

Best employee survey tool with native automation and feedback functionality

14-day free trial

From $79/subject for 2 users Visit Website
3
Lattice

People success platform with multiple survey types

Free demo available

From $11/employee/month Visit Website
4
Culture Amp

Survey tool with a template library and ready-to-implement action plans

Free trial available

Pricing upon request Visit Website
5
SurveyMonkey

Survey tool with prebuilt forms and automated deployment

Not available

Pricing Upon Request Visit Website
6
TINYpulse Engage

Employee engagement tool with meeting agendas and recognition

Not available

Pricing upon request Visit Website
7
SurveyLab

Drag-and-drop survey builder with templates

Not available

From $49 per month Visit Website
8
Startquestion

Easy-to-use survey tool with a large template library

Not available

From $49/month and rises to $199 for the team plan Visit Website
9
Betterworks

Employee engagement solution with powerful survey features

Free trial and demo

From $8/user/month Visit Website
10
Zoho Survey

Drag-and-drop survey creation with analytics

7 days free trial

From $25/month Visit Website

Other Options

Here are a few more that didn’t make the top list.

  1. ChartHop

    Best for adding organizational context to survey answers

  2. Qualtrics XM

    Best for analyzing large amounts of survey data

  3. Guusto

    Best employee survey tool for targeting specific employee sub-groups

  4. IntelliHR

    Best employee survey tool for pulse checks and sentiment analysis

  5. Empuls

    Employee engagement platform with advanced survey tools

  6. Connecteam

    Best for its forms and checklists

  7. Officevibe

    Employee feedback tool with meeting agenda features

  8. Sogolytics

    Secure experience management and survey platform

  9. BlockSurvey

    Privacy-first survey platform with end-to-end encryption

  10. Perceptyx

    Employee surveys with powerful analytics

Related List of Tools: 10 Best Employee Evaluation Software For Performance Reviews & Recognition

Why Use An Employee Survey Tool?

Employee survey tools help you measure the employee experience throughout the employee lifecycle. You can create onboarding surveys, measure NPS and satisfaction, and prepare for reviews. 

You can use this information to spot issues and then take action to improve how employees think about your business. This can help you improve employee engagement and company culture, which can lead to lower employee turnover and a more productive team. 

Related Read: 10 Best HR Case Management Software To Manage Issues & Risks [2023]

What Do You Think About This List?

This list contains everything from tools with basic survey and analytics features to those that help your measure and improve engagement throughout your organization. 

While the latter tools are more feature-packed, they may be overkill for small organizations and teams. In this case, you can save money by choosing a simpler tool. 

On the other hand, if you want even more features, you can check out our list of the best employee engagement software.

When it comes to choosing software, be sure to do further research and take advantage of the free trials these products offer. This will ensure you choose a platform that meets your needs. 

For more information about managing teams, sign up for the People Managing People newsletter. We send out a new issue packed with actionable insight every week. 

Related Read: People Management Tips For New And Experienced Managers

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By Duncan Elder

Duncan Elder is a freelance content creator with a passion for all things SaaS and digital marketing.