Good organizations listen to their staff. Doing so can result in a more engaged, productive workforce. And one study found that employees who feel their workplaces listen to them are 4.6 times more likely to feel empowered to do their best work.
Employee survey tools are a useful way to find out what your people think about working at your business. You can then take steps to improve the situation when necessary or double down on the things you’re getting right.
In this article, I’ll introduce ten of the best employee survey tools you can use to gather feedback from your team.
Survey tool with prebuilt forms and automated deployment
What do I look for when I select the best employee survey systems? Here’s a summary of my evaluation criteria:
User Interface (UI): A good user interface helps your team create useful surveys and makes generating insight easy.
Usability: The tool should be simple to use for both the managers who create surveys and and the employees who need to fill in the forms.
Integrations: The best survey tools integrate with messaging, productivity, analytics, and HR tools to make distributing surveys easy and provide more context around the results.
Value for $: The tools on this list come in at various price points. They are all SaaS tools available on a subscription basis.
Employee Survey Software: Key Features
Survey builder: All the tools on this list allow you to create custom surveys. Look for features like drag and drop, the ability to add company branding, and support for multiple question types.
Different types of survey: Many of the tools on this list support specific survey types. Look out for employee Net Promoter Score (eNPS) questionnaires, pulse surveys, or 1-on-1 reviews.
Benchmarks and templates: Benchmarks can highlight how your organization performs in comparison to other companies. Also, look for customizable templates you can use to roll out surveys quickly.
Analytics: The best survey software highlights your results in a way that makes it easy to generate insight from. Look for the ability to see changes over time or compare how different teams or departments feel.
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Overviews Of The 10 Best Employee Survey Tools
Here’s a brief description of each employee survey platform to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface.
Empuls employee experience platform offers a host of survey options, like NPS, pulse, onboarding, and exit interviews.
Empuls is an employee survey tool that offers you templatized employee lifecycle feedback questionnaires, reducing the time and effort involved in running a survey. It lets you run surveys and feedback collection to measure the impact of your employee engagement initiatives. Empuls lets you listen to your employees at every engagement touchpoint, from employee onboarding to promotion, retention, and attrition. You can send out conversational surveys personalized for each stage of the employee lifecycle and strategize your actions to deliver an excellent employee experience. Empuls allows you to build your own surveys from scratch. Be it asking for feedback about an event, new company policies, and/or general check-ins with your employees. It lets you draft your own questionnaires and administer them to the required set of people through the Empuls contacts database. Empuls uses a three-step process to run surveys: listen, diagnose, and reflect and comes with features like a social intranet platform to centralize internal communications. Empuls is also a peer-to-peer recognition platform to celebrate small and big wins and foster collaboration among teams, motivating them to go the extra mile. You can motivate your workforce with rewards of their choice. Delight employees with automated rewards and an extensive global catalog of 20,000+ reward options. Run surveys and feedback collection to measure the impact of your employee engagement initiatives. Empuls integrates with Microsoft Teams, Slack, Okta SSO, OneLogin SSO, Ping Identity SSO, Azure AD SSO, Google Workspace SSO, Gusto, Keka, Darwinbox, Zoho People, Freshteam, BambooHR, greytHR, SAP SuccessFactors, People Strong, LinkedIn, and Giphy. Empuls costs from $2/user/month and offers a 30-day free trial.
Quickly create employee questionnaires with SurveyLab’s easy-to-use builder.
SurveyLab is easy-to-use survey and questionnaire software with plenty of features to help managers understand the employee experience.
The tool lets you create a variety of surveys, including 360 reviews, employee satisfaction, employee engagement, pulse surveys, and even online tests.
You can add features like a progress bar to encourage completion and required questions to ensure you get the response you need. Or you can add logic to skip unnecessary questions based on previous answers, the participants language, or the device they are using.
There are also plenty of analysis tools. You can see answers in filterable, real-time reports with exportable results. You can also compare the results to the tool’s library of benchmark data to give your responses broader context.
SurveyLab integrates with plenty of programs, including Google Analytics, Intercom, and Slack. And you can use Zapier integration to connect further tools. Pricing starts at $49 per month, although you need the $249 per month professional plan to access integrations.
See what team members think of certain topics and measure changes over time.
Betterworks Engage is employee engagement software with powerful survey functionality. It allows you to collect feedback at crucial touchpoints in the employee lifecycle.
You can create employee Net Promoter Score, diversity and inclusion, pulse surveys, and reviews to gain a better understanding of the employee experience at your business. The tool also provides access to a library of over 100 benchmarked questions you can use to see how your organization’s performance stacks up against other businesses.
Once you have answers, there are plenty of analytics and reporting options to help you understand them. For example, you can focus on single questions, see how people feel about this topic, and then dig into the results by viewing individual comments.
You can also check how responses have changed over time. This is useful for measuring the impact of your efforts to improve particular metrics.
Betterworks integrates with plenty of the top tools you use at your organization. These include messaging tools like Slack, Gmail, and Outlook, and project management tools like Asana. You can also use the tool’s API to connect analytics software.
The Betterworks team edition is suitable for companies or teams of between five and 250 people. It costs $10 per user per month billed quarterly. There’s also an Enterprise version for larger teams. Each plan provides access to the entire Betterworks performance management suite, not just Engage.
Gather feedback and then use this to create shareable 1-on-1 meeting agendas.
Officevibe is a survey and employee feedback platform. It includes features that aim to help managers discover employee needs and then put in place plans to meet them, thereby improving the work environment.
When creating surveys, you can choose from many question types, including multiple-choice, rankings out of ten, and open questions. You can allow employees to answer anonymously to encourage honest feedback.
The team feedback feature is also useful because it enables employees to speak up at any time anonymously. Your team’s managers will receive a notification when feedback arrives.
Analytics and reporting features show how your team’s opinions change over time. And the platform highlights when areas see a decline in performance so you can take steps before a small decline turns into a serious problem.
There are also tools to streamline meetings. For example, you can use feedback from a survey to create a meeting agenda and share it ahead of time. This ensures that both you and the employee come to meetings fully prepared.
Officevibe integrates with Slack and Teams. It costs either $8 or $12 per user per month depending on the plan you choose. You can get a 14-day trial and teams of up to 10 users can access a free version.
The StartQuestion template library helps you quickly build and roll out employee surveys.
StartQuestion is a survey platform with powerful features for employee feedback. It helps you run surveys throughout the employee journey, from candidate experience and training to exit interviews.
Creating a survey is easy due to the huge library of templates. Just customize these to your specific needs and add your own company branding. You can add many question types, including multiple-choice, marks out of ten, star rating, and open-ended answers. You can also use logic to skip questions where it doesn’t make sense for a candidate to answer them.
Sharing surveys is easy—just add a link to an email or message. And once the results are in, HR departments can see analytics which highlight issues and areas where you excel.
The tool integrates with workplace platforms like Google Analytics, Asana, Slack, and Jira. Or you can access the API for further integrations. Pricing starts at $49 per month and rises to $199 for the team plan.
Gain context by viewing employee survey results alongside other metrics in the ChartHop platform.
ChartHop aims to help businesses build, measure, and improve employee experiences. It’s part of the ChartHop people platform, which helps organizations design and manage their people structure.
The tool uses a form builder that makes creating surveys easy. Just choose from pre-built blocks and customize them to your needs. You can customize the look of the form and designate questions as required. And there are pre-build forms for surveys like employee satisfaction and eNPS.
One feature I like is that the data from surveys is stored alongside the other data in the ChartHop platform, such as salary, department, or managers. This gives your results context that you can use to track patterns around why people might be more or less engaged.
ChartHop also integrates with plenty of human resources, communication, and productivity tools. Pricing starts at $3.50 per employee per month billed annually, but you need the $7 plan to access employee engagement surveys or the $10 plan to access performance reviews.
TINYpulse is an employee engagement platform with several useful features.
The tool specializes in helping managers create more productive 1-on-1 meetings. Schedule meetings within the tool and then send out a short survey before each one. You can use these answers to form an agenda for your meeting, allowing you and your employee to think about the issues shared ahead of time.
There is also a 360 feedback feature. This lets you request feedback from anyone in your organization at any time.
I also like the feature that allows employees to send each other recognition. This ensures your staff feel like their hard work is appreciated. You can also track who gives and receives recognition as well as view how this changes over time to identify your company’s top performers.
TINYpulse integrates with Slack, email, and Microsoft Teams to make it easy for employees to provide feedback. The company doesn’t publicize pricing, but you can request information via the website.
Use Qualtrics’s data analysis features to spot patterns and trends.
Qualtrics’s EmployeeXM platform helps you gain continuous feedback from employees, enabling you to take steps to provide better experiences. You can roll this out at any stage in the employee journey, from candidate experience to exit interviews.
Once the results are in you can see an overview of how different teams feel and then compare this to teams across the organization. Use this to quickly spot problem areas and high-performing teams and managers.
The tool stands out due to the way it uses AI to provide insight. For example, the text analytics platform analyzes responses to uncover trends and patterns in survey comments. Meanwhile, the statistics platform allows you to spot patterns and trends in large amounts of data through tools like correlations, regressions, and cluster analysis.
Qualtrics XM integrates with plenty of business tools such as messaging apps, CRM, and marketing platforms. And anyone can set up automated workflows using the powerful No-Code tools.
Qualtrics doesn’t publicize pricing, but you can contact the company for a demo via the website.
Create different survey types and view the results in an easy-to-understand way.
Lattice calls itself a people success platform. It has tools for engagement, employee performance management, and employee development. You can create surveys to measure engagement and eNPS science-backed templates. You can also automate pulse surveys to gather real-time feedback when it is most relevant.
1-on-1 reviews are central to the tool. You can schedule check-ins and create pre-meeting questionnaires for employees to answer, allowing both parties to come to the meeting fully prepared.
There are also features for sharing employee praise. Managers can use this in reviews to see places where the employee is performing at a high level.
All this fits into the wider idea of employee development. You can use the reviews, praise, and 1-on-1 meetings to set goals based on an employee’s needs and then help push them towards meeting these targets.
HR teams can also access plenty of analytics and reporting features that show responses both on an organizational and individual level.
Lattice integrates with many popular HR, internal communication, and productivity tools. And you can access the Lattice API for further connections. It also has a mobile app that leaders can use to give feedback and manage employee goals on the go.
Pricing starts at $8 per person per month. The engagement toolkit, which you need to access surveys, is an extra $4 per person per month.
See how survey responses differ across your organization with SurveyMonkey.
SurveyMonkey is another popular survey tool that’s often used for market research, customer experience evaluations, and various employee satisfaction surveys.
It has a specialized tool for employee engagement surveys called SurveyMonkey Engage, which comes with prebuilt surveys and automated deployments to take the admin out of employee feedback. SurveyMonkey’s templated questions are rooted in social science and take a “whole-person approach to understanding your employees’ relationship with the workplace.”
SurveyMonkey boasts high data privacy standards, with security backed by encryption, SSO-, SSAE-16-, and SOC II-compliant data centers. It’s also HIPAA- and GDPR-compliant. This is crucial for compliant data collection.
The tool integrates with over 100 apps including those from Oracle, Microsoft, and Salesforce. Pricing is between $450 and $999 per month for businesses with between 100 and 499 employees. Larger organizations should contact the sales team for detailed pricing information.
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You can use this information to spot issues and then take action to improve how employees think about your business. This can help you improve employee engagement and company culture, which can lead to lower employee turnover and a more productive team.