10 Best Employee Communication Software For Internal Comms

Good communication between team members is critical to the productivity and success of any organization. Yet 60% of companies don’t have a long-term internal communication strategy in place. That’s a risky position to be in, considering poor internal communication can reduce morale, lower employee productivity, and increase employee turnover.

Thankfully, there are many employee communication tools designed to help. Using them will improve your employee satisfaction and engagement, while also reducing inbox clutter. However, with so many options available, selecting the right fit for your team can be a challenge. 

In this article, I’ll review the top internal communication tools to help you find the right functionality for your needs. 

Related Read: 10 Best Intranet Software Solutions To Connect Teams In 2022

The Best Employee Communication Software

Here’s a shortlist of the best employee communication software I’ll discuss in this article:

  1. Empuls logoEmpuls

    Best for centralized internal communications

  2. monday.com logomonday.com

    Best for employee communication around tasks & projects

  3. Workvivo logoWorkvivo

    Best communication app for building human connection and emotional commitment between employees and your company

  4. Gmail + Hangouts logoGmail + Hangouts

    Best for those already in the Google ecosystem

  5. Staffbase logoStaffbase

    Best for a mobile-first intranet

  6. HubEngage logoHubEngage

    Best for engagement and deep insights

  7. Appspace logoAppspace

    Best for a simple workplace engagement and productivity tool

  8. PeopleONE logoPeopleONE

    Best for comprehensive corporate communications

  9. Cerkl Broadcast logoCerkl Broadcast

    Best for time-sensitive communications

  10. Happeo logoHappeo

    Best channel-based communication

Team Communication Software: Comparison Criteria

What do I look for when I select the best employee communication software? Here’s a summary of my evaluation criteria: 

  1. User Interface (UI): Employee communication tools will be used by every level of every department (ideally) so it must prioritize intuitiveness and user appeal that speaks to the masses.
  2. Usability: Will employees find it easy to use both in the office and while on the move?  Does the onboarding, training and support work for employees at all levels? 
  3. Integrations: Does the software connect easily to productivity and collaboration tools employees use every day? Are there existing integrations with popular workforce apps? 
  4. Value for $: Does the pricing make sense on a per-employee basis for both small and large organizations? Is pricing clear, transparent, and easy for everyone to understand?

Internal Communication Software: Key Features

  1. Instant Messaging: the core feature of any communication software today is direct, instant messaging that allows team members to interact one-on-one or in groups
  2. Notifications: employees need clear notifications when messages are received or when relevant messages are posted in a group
  3. File sharing: this allows users to distribute files by sharing from the cloud or uploading from their device
  4. Status updates: team members should be able to leave a clear indication of their current availability
  5. Activity feed: this keeps employees up to date with messages sent to them personally or in their groups
  6. Search: users must be able to search for old messages by keyword and find them quickly
  7. Surveys and polls: managers can use interactive tools to canvas opinions and make informed team decisions
  8. Knowledge base: access to a company-wide knowledge base reduces repetitive questions and helps people find the information they need faster

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Overviews Of The 10 Best Employee Communication Software

Here’s a brief description of each employee communication software to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the interface.

  • Start your 30 days free trial now, with no feature restrictions and zero commitments
  • https://www.empuls.io/pricing

Empuls - Best for centralized internal communications

Empuls lets you centralize internal communications with a social intranet.

Empuls is an employee engagement solution that aims to improve company culture and bring the entire digital workplace to life. People leaders use Empuls to build a culture of appreciation, bring teams together, eliminate silos, and provide a voice to every employee. Empuls comes with features such as one-on-one feedback, peer & social recognition, and a wide variety of benefits like rewards & perks. With Empuls, your HR team can focus on strategizing rewards and recognitions and not get bogged down with operational complexities. Empuls also lets you centralize internal communications with a social intranet platform and motivate employees with a reward of their choice when they deliver good performance and exceed expectations. You can also run reward programs that power business results, align employee recognition programs with company culture and values and make recognition frictionless, candid, social, and fun. You can also measure the impact of your employee engagement initiatives and employee sentiment with real-time feedback. Empuls integrates with HRIS / HRMS / HCM, and single sign-on tools. Empuls costs from $2/user/month and offers a 30-day free trial.
  • freemium version
  • 14 days free trial
  • From $8/user/month

monday.com - Best for employee communication around tasks & projects

monday.com offers both passive and active communication channels whereby you can either glean necessary information from dashboards and reports or send messages, comment, tag people, and build surveys.

monday.com is marketing mainly as a workflow tool for scaling an organization, but they’ve also built in several HR features. They are not a pure HR software but it’s a useful tool with a lot of the basics, particularly when it comes to internal communications and collaboration (in which they very much excel).

monday.com can be your day-to-day workflow management tool for deadlines, HR workflows, and resource tracking with built-in communication features like commenting, approvals, @-tagging, notifications & alerts, customizable dashboards, a built-in inbox, social media-esc “likes,” and email integration.

For the best employee communication functionality, take advantage of their “docs” system, where you can build collaborative or read-only company manuals, checklists, or wikis. You can also build “request forms” so that your employees have an easy way to report issues or new ideas right in the platform.

monday.com’s integrations include project management apps like Slack, Google Workspace, Gmail, Jira, GitHub, Trello, Dropbox, Typeform and many more, accessible through a paid plan with Zapier.

monday.com costs from $8/user/month and offers a free trial.

  • Pricing available upon request.

Workvivo - Best communication app for building human connection and emotional commitment between employees and your company

Workvivo’s communication features include mobile access and SMS push notifications, so all employees are always in the loop.

Workvivo is an employee experience app designed to foster engagement and emotional connection between employees and your company culture, no matter where they’re located. Their platform functions as a modern intranet, engagement platform and communications hub, blended into a single social network experience.

Their system supports traditional communication features like company news and event updates, and SMS push notifications to all staff for critical communications. As well, you can use their platform to host live video streams, such as town hall meetings, to improve leadership transparency through multimedia interactions with all staff. Their system can even host podcasts, which offer a deeper window into your corporate culture and have been shown to foster higher engagement than traditional company newsletters or emails.

Workvivo integrates with many commonly used HR tools, including payroll software, Slack, and Microsoft Teams.

Workvivo offers customized pricing details upon request, and you can request a free demo through their website.

  • From $6/user/month

Gmail + Hangouts - Best for those already in the Google ecosystem

Google offers email, chat, and video conferencing integrated into their free employee communication software.

Google has built a suite of communication and collaboration tools around its wildly popular Gmail solution for email. Thanks to continuing investment and innovation, these apps have become the de facto choice for millions of organizations worldwide. Built for the cloud and backed by Google’s immense resources, these tools have proved their worth in a competitive environment.

Google apps are perfect for startups who need a free employee communication software option. Almost everyone has a Google account and knows how to use basic functions such as Gmail. But the paid Google Workspace solution can scale with their business, even up to enterprise level.

This solution scores very highly in terms of integration possibilities, as almost every workforce app is designed to work with Google.

Google Workspace costs from $6/user/month. Basic Gmail/Hangouts accounts are free for up to 15GB of storage.

  • From $88/user/month

Staffbase - Best for a mobile-first intranet

Staffbase keeps all your employees up-to-date with company news and events, from the back office to frontline workers.

Staffbase aims to solve employee communications challenges by uniting diverse teams in multiple locations. This end-to-end internal communications platform helps with distributing important content to employees across an entire organization.

Using the Staffbase Experience Studio, editors can plan, create and publish content, then measure its impact. Distributed editors can add local content with no tech skills required.

Staffbase is a mobile-first solution designed to optimize effective internal communication within larger distributed organizations. The employee mobile app integrates with company intranet software to facilitate company-wide communications. As a result, frontline team members get the fast response they need, while management gets detailed insights and reporting.

Staffbase integrates with Microsoft 365, major HR applications, and other SaaS software.

The software costs from $88/user/month and a free demo option is offered.

  • From $1/user/month

HubEngage - Best for engagement and deep insights

HubEngage connects employees company-wide with features focused on engagement.

HubEngage set out to offer a better working experience to employees. The software is designed to distribute content such as news, videos and documents to employees, while also allowing team members to submit ideas and stories for consideration. HubEngage is used by organizations ranging from small hospitals to large global manufacturers.

Features such as gamification help maximize employee interaction and engagement while also providing incentives to perform well. Team members can engage with likes, comments, and sharing while earning points and rewards. The software encourages both top-down distribution of company news feeds and other information, plus bottom-up feedback from employees.

The software integrates with SSO, Microsoft Teams, SharePoint, Workday, ADP, Ultipro, and similar software.

HubEngage costs from $1/user/month. There is no free trial option.

  • From $28.80/user/month

Appspace - Best for a simple workplace engagement and productivity tool

With Appspace, you can easily see who is actively contributing to your success.

Appspace offers employee communications tools designed to connect all your employees, no matter where or when they work. The software aims to cut through the noise of emails, chat, and oversaturated communications channels to highlight critical information employees need to know. Updates can be scheduled and shared anywhere, with options to communicate critical and emergency messages immediately.

Appspace can be used to send messages over popular communications channels to reach everyone in the organization effectively. Managers can measure and analyze engagement and keep track of how published information is performing. These insights can then be used to drive a better communications strategy and enhance retention.

The software integrates easily with Slack, Webex, Microsoft Teams, and other communications platforms.

Appspace costs from $28.80/user/month. A free trial plan for up to 2 users is available.

  • freemium version
  • Pricing upon request

PeopleONE - Best for comprehensive corporate communications

PeopleONE keeps your workforce up-to-date with news, events, and key information.

PeopleONE is a digital workspace software solution that aims to improve internal communications. It comes with pre-defined features for HR, IT, facilities and business teams, helping to deliver tailored news, holiday calendars, wellness information, events and leadership communications.The software ensures clear ownership of content creation, permissions, and approval mechanisms.

This solution is a solid choice for corporate communications.Using Microsoft Office 365’s SharePoint, PeopleOne enables the distribution of corporate news, events, and announcements, while the document management system provides access to processes, policies, and procedures. Leaders can also connect with employees to share information, thoughts, and insights.

PeopleONE has pre-built integrations with major email and messaging platforms, Office 365, and social media networks.

PeopleONE offers customized pricing upon request. There is no free trial option.

  • From $500/month for an unlimited number of users

Cerkl Broadcast - Best for time-sensitive communications

Cerkl allows you to prioritize critical news items for increased distribution and exposure.

Cerkl helps organizations streamline the channels they use to communicate and engage with audiences. Features include content management, dedicated email, and business insights. The power of artificial intelligence is used to ensure the right message is delivered to the right person at the right time.

Managers can distribute internal content using email, messaging, or mobile apps. A centralized dashboard gives real-time data which can be used to optimize communications. Businesses around the world are using Cerkl to inform management and ignite the potential of their workforce.

The software integrates with SSO, Slack, Teams, Sharepoint, and other popular software platforms.

Cerkl costs from $500/month for an unlimited number of users. A free demo plan is available.

  • Pricing upon request

Happeo - Best channel-based communication

Happeo uses channels to sort communication by theme: company news, onboarding welcomes, drafts & approvals—all with widget enhancement options.

Happeo is a social intranet that aims to make employee communications more dynamic and collaborative. The software is designed for businesses that use Google Workspace. Combining a social network with a team collaboration platform, Happeo improves employee engagement, two-way communications, and workflows.

All employee communication happens in Channels, the digital workplaces where team members meet, socialize, and collaborate. Channels offer a secure, social environment where communicators can post messages, share initiatives, and like posts.

Happeo integrations include Google Workspace, Trello, Slack, and Salesforce.

Happeo offers customized pricing upon request. There is no free trial.

Need Expert Help Selecting The Right Internal Communications Software?

People Managing People has joined forces with the software comparison platform Crozdesk.com to assist you in finding the best tool for your needs. Crozdesk’s Internal Communications Software advisors can create a personalized shortlist of software solutions with unbiased recommendations to help you identify the solutions that best suit your business’s needs. Through our partnership you get free access to their bespoke software selection advice, removing both time and hassle from the research process.

It only takes a minute to submit your requirements and they will give you a quick call at no cost or commitment. Based on your needs you’ll receive customized software shortlists listing the best-fitting solutions from their team of software advisors (via phone or email). They can even connect you with your selected vendor choices along with community negotiated discounts. To get started, please complete the form below:

The 10 Best Employee Communication Software Summary

Software Overview Free Option Price Site
Empuls Empuls logo Read Empuls features & functionality

Start your 30 days free trial now, with no feature restrictions and zero commitments

https://www.empuls.io/pricing Check out Empuls
monday.com monday.com logo Read monday.com features & functionality Freemium version

14 days free trial

From $8/user/month Check out monday.com
Workvivo Workvivo logo Read Workvivo features & functionality Not Available Pricing available upon request. Check out Workvivo
Gmail + Hangouts Gmail + Hangouts logo Read Gmail + Hangouts features & functionality Not Available From $6/user/month Check out Gmail + Hangouts
Staffbase Staffbase logo Read Staffbase features & functionality Not Available From $88/user/month Check out Staffbase
HubEngage HubEngage logo Read HubEngage features & functionality Not Available From $1/user/month Check out HubEngage
Appspace Appspace logo Read Appspace features & functionality Not Available From $28.80/user/month Check out Appspace
PeopleONE PeopleONE logo Read PeopleONE features & functionality Freemium version Pricing upon request Check out PeopleONE
Cerkl Broadcast Cerkl Broadcast logo Read Cerkl Broadcast features & functionality Not Available From $500/month for an unlimited number of users Check out Cerkl Broadcast
Happeo Happeo logo Read Happeo features & functionality Not Available Pricing upon request Check out Happeo

Other Internal Communication Software Options

Here are a few more team communication apps that didn’t make the top list:

  1. Mango Connect – Best for top-down communications
  2. Blink – Best for reaching a deskless workforce
  3. theEMPLOYEEapp – Best for connecting frontline teams to internal departments
  4. Workvivo – Best employee engagement platform for encouraging social interaction
  5. Simpplr – Best for helping employees collaborate across departments
  6. Groupe.io – Best for an all-in-one employee app that connects your entire workforce
  7. The Hub – Best for feature-rich collaboration software
  8. DeskAlerts – Best for multi-channel alerts from a single interface
  9. Reach by IC Thrive – Best for reaching employees using their preferred channel
  10. Jostle – Best for bringing your company culture to life
  11. Bitrix24 – Best for a complete suite of social collaboration, communication, and management tools
  12. Claromentis – Best for an intranet portal that brings teams together

What Is Employee Communication Software?

Employee communication software is a suite of online tools designed to facilitate messaging, file sharing, and collaboration between team members in any organization. Companies can keep teams in sync and working productively by using such apps, regardless of individual employees’ location or time zones.

Related Read: Thinking About An Employee Intranet? Read This First

What Are Employee Communication Apps Better Than Email?

There are several reasons why employee communication apps are better than traditional email. First off, research has shown that 60.8% of employees ignore emails at work. That explains why you’re only getting responses half of the time!

The truth is, email volume can quickly become overwhelming. In fact, 1 out of 2 employees say fewer emails would increase their happiness levels. That alone makes a strong case for avoiding emails altogether (unless you enjoy sending messages into digital black holes). 

Team communication apps are better than email because they can inject some fun back into your internal communications. Many of the communication tools reviewed in this article are part of larger employee engagement software platforms focused on improving the employee experience. Features such as tagging, liking, and responding with emojis makes communication feel less like work, and more like engaging over social media. 

The nature of app-based communication is also faster and more efficient, thanks to alerts, push notifications, and group chat features. Chances are you’ll get a faster response from a colleague in a direct chat rather than sending a formal email. Furthermore, research has shown that most people do check mobile alerts in real-time, whereas 30% of employees don’t check their work email after hours

At the end of the day, any tools to help improve your employee satisfaction and engagement will also improve your retention and reduce employee turnover. That alone is another solid reason to move away from email.

What Are The Best Free Employee Communication Platforms?

Facilitating good employee communications doesn’t have to be expensive, as there are many great free options to choose from. Smaller organizations can get along fine with basic Google offerings such as Gmail, Hangouts, and Meet. 

Companies that are Microsoft-centric may prefer to choose Outlook and Skype to stay within a single platform. For video communications, Zoom is easy to use and offers meetings up to 40 minutes in length on the basic free plan. 

What Do You Think About These Employee Communication Tools?

Do current internal communication tools get everything done, or are we still waiting for the ‘killer app’ to rule them all? Is your team focused on one software, or are you communicating using multiple apps?

Let us know what you think in the comments below. And remember to sign up for our newsletter to get news of the latest developments in employee communication software and beyond. 

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