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10 Best Employee Communication Software For Internal Comms

The Best Employee Communication Software

Here’s a shortlist of the best employee communication software I’ll discuss in this article:

  1. monday.com

    Best for employee communication around tasks & projects

  2. SnapComms

    Best for mobile-friendly employee communication and engagement

  3. Connecteam

    Best for remote or deskless teams

  4. PeopleOne

    Best for comprehensive corporate communications

  5. Empuls

    Best for centralized internal communications

  6. Workmates

    Best newsfeed and announcements system

  7. Staffbase

    Best for a mobile-first intranet

  8. Blink

    Best for reaching a deskless workforce

  9. Happeo

    Best channel-based communication

  10. Jive

    Best for mapping team relationships

Good communication between team members is critical to the productivity and success of any organization. Yet 60% of companies don’t have a long-term internal communication strategy in place. That's a risky position to be in, considering poor internal communication can reduce morale, lower employee productivity, and increase employee turnover.

Thankfully, there are many employee communication tools designed to help. Using them will improve your employee satisfaction and engagement, while also reducing inbox clutter. However, with so many options available, selecting the right fit for your team can be a challenge. 

In this article, I'll review the top internal communication tools to help you find the right functionality for your needs. 

Related Read: 10 Best Intranet Software Solutions To Connect Teams In 2022

Team Communication Software: Comparison Criteria

What do I look for when I select the best employee communication software? Here’s a summary of my evaluation criteria: 

  1. User Interface (UI): Employee communication tools will be used by every level of every department (ideally) so it must prioritize intuitiveness and user appeal that speaks to the masses.
  2. Usability: Will employees find it easy to use both in the office and while on the move?  Does the onboarding, training and support work for employees at all levels? 
  3. Integrations: Does the software connect easily to productivity and collaboration tools employees use every day? Are there existing integrations with popular workforce apps? 
  4. Value for $: Does the pricing make sense on a per-employee basis for both small and large organizations? Is pricing clear, transparent, and easy for everyone to understand?

Internal Communication Software: Key Features

  1. Instant Messaging: the core feature of any communication software today is direct, instant messaging that allows team members to interact one-on-one or in groups
  2. Notifications: employees need clear notifications when messages are received or when relevant messages are posted in a group
  3. File sharing: this allows users to distribute files by sharing from the cloud or uploading from their device
  4. Status updates: team members should be able to leave a clear indication of their current availability
  5. Activity feed: this keeps employees up to date with messages sent to them personally or in their groups
  6. Search: users must be able to search for old messages by keyword and find them quickly
  7. Surveys and polls: managers can use interactive tools to canvas opinions and make informed team decisions
  8. Knowledge base: access to a company-wide knowledge base reduces repetitive questions and helps people find the information they need faster

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Overviews Of The 10 Best Employee Communication Software

Here’s a brief description of each employee communication software to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the interface.

1

monday.com

Best for employee communication around tasks & projects

monday.com is marketing mainly as a workflow tool for scaling an organization, but they’ve also built in several HR features. They are not a pure HR software but it’s a useful tool with a lot of the basics, particularly when it comes to internal communications and collaboration (in which they very much excel).

monday.com can be your day-to-day workflow management tool for deadlines, HR workflows, and resource tracking with built-in communication features like commenting, approvals, @-tagging, notifications & alerts, customizable dashboards, a built-in inbox, social media-esc 'likes,' and email integration.

For the best employee communication functionality, take advantage of their 'docs' system, where you can build collaborative or read-only company manuals, checklists, or wikis. You can also build 'request forms' so that your employees have an easy way to report issues or new ideas right in the platform.

monday.com’s integrations include project management apps like Slack, Google Workspace, Gmail, Jira, GitHub, Trello, Dropbox, Typeform and many more, accessible through a paid plan with Zapier.

monday.com costs from $8/user/month and offers a free trial.

14-day free trial

From $10/user/month

2

SnapComms

Best for mobile-friendly employee communication and engagement

SnapComms is an employee communication solution that supports both workplace communications and employee engagement through a single platform. Their software uses visual displays in prominent locations to bypass email, so that key information can be delivered to update teams in the workplace.

All of this is achieved through their branded app that works on any device, including mobile phones, tablets, or desktop devices. You can keep remote employees in the loop and easily connect them to the broader organization.

SnapComms integrates with Slack and Google Workspace.

SnapComms pricing starts from $2/user/month. A 30-day free trial is also available, with no credit card required.

30-day free trial

From $2/user/month

3

Connecteam

Best for remote or deskless teams

Connecteam is an internal communication software designed for HR people, employee managers, and business owners, to communicate, manage, onboard, and train non-desk employees and new hires, wherever they might be.

Available on mobile, desktop, or as a kiosk app for tablets, Connecteam was built for deskless and remote teams. From retail and restaurants to manufacturing, construction, field services, and healthcare — Connecteam is being used by thousands of businesses across dozens of industries, to communicate with and manage their mobile workforce.

Connecteam comes with a dedicated employee communication channel with targeted updates, team engagement features, surveys, polls, group or 1:1 chat features, a suggestion box to collect employee feedback, searchable company directory, an organizational chat, training and onboarding capabilities, a company library, time management, digital forms and checklists, and quick tasks.

Connecteam is designed to streamline communication for out-of-office use, even on the run. It's easy to use, customizable, and quick to set up.

Connecteam costs from a flat fee of $39 a month. They also offer a free 14-day trial. A freemium plan is also available with limited features.

14-day free trial

From $35/month

4

PeopleOne

Best for comprehensive corporate communications

PeopleOne is an employee communication and engagement platform that aims to improve internal communications. It comes with pre-defined features for HR, IT, facilities, and business teams, helping to deliver tailored news, holiday calendars, wellness information, events, and leadership communications. The software ensures clear ownership of content creation, permissions, and approval mechanisms.

This solution is a solid choice for corporate communications, as it can accommodate custom workflows to help organizations operate more effectively. Using Microsoft Office 365’s SharePoint, PeopleOne enables the distribution of corporate news, events, and announcements, while the document management system provides access to processes, policies, and procedures. Leaders can also use the software to connect with employees to share information, thoughts, and insights.

PeopleOne lets you customize your corporate branding, including the colors, logo, and themes, to create a sense of association with your organization for your employees. In addition to this, there are built-in themes available for different occasions and festivals to bring holidays cheer to every employee.

PeopleOne has pre-built integrations with major email and messaging platforms, Office 365, and social media networks such as Facebook, Twitter, and YouTube. They also have an iOS and Android app that empowers teams to communicate, collaborate and engage seamlessly, anywhere and anytime.

PeopleOne offers customized pricing upon request, as well as a free demo.

Free trial upon request

Pricing upon request

5

Empuls

Best for centralized internal communications

Empuls is an employee engagement solution that aims to improve company culture and bring the entire digital workplace to life. People leaders use Empuls to build a culture of appreciation, bring teams together, eliminate silos, and provide a voice to every employee.

Empuls comes with features such as one-on-one feedback, peer & social recognition, and a wide variety of benefits like rewards & perks. With Empuls, your HR team can focus on strategizing rewards and recognitions and not get bogged down with operational complexities.

Empuls also lets you centralize internal communications with a social intranet platform and motivate employees with a reward of their choice when they deliver good performance and exceed expectations. You can also run reward programs that power business results, align employee recognition programs with company culture and values and make recognition frictionless, candid, social, and fun. You can also measure the impact of your employee engagement initiatives and employee sentiment with real-time feedback.

Empuls integrates with HRIS / HRMS / HCM, and single sign-on tools.

Empuls costs from $2/user/month and offers a 30-day free trial.

30-day free trial

From $2/user/month

6

Workmates

Best newsfeed and announcements system

Workmates, by HR Cloud, is an employee engagement platform with a built-in org chart and customizable communications channels to facilitate cross-departmental collaboration. It comes with a content management system (CMS) to make managing and sharing company information easier. Additionally, you can push through important announcements to segmented audience lists and even flag them as mandatory reads. 

Workmates boasts individualized newsfeeds, employee profiles, event and calendar notifications, messaging and chat ⁠— basically everything you need to manifest a connected and engaged workforce. You can make their solution as comprehensive of lean as you desire. For example, you could just use their rewards and recognition system for communicating company wins. Or, you could leverage their workplace intranet for a more holistic approach to communications and security. 

Workmates can even help you set up an enterprise social network platform, where you can connect with colleagues, share news and updates, and recognize high performers. It works across all devices, either through any web browser on by using their dedicated iOS or Android apps. 

Workmates integrates with Staffbase, ADP, Quickbooks, Ultipro, SAP, LEVER, Compas, Greenhouse, JazzHR, Workable, TalentLyft, Smart Recruiters, Checkr, Indeed, Ziprecruiter, Glassdoor, Slack, Twilio, and other tools. 

Workmates costs from $3.50/employee/month and offers a free demo. 

Free demo available

From $3.50/employee/month

7

Staffbase

Best for a mobile-first intranet

Staffbase aims to solve employee communications challenges by uniting diverse teams in multiple locations. This end-to-end internal communications platform helps with distributing important content to employees across an entire organization.

Using the Staffbase Experience Studio, editors can plan, create and publish content, then measure its impact. Distributed editors can add local content with no tech skills required.

Staffbase is a mobile-first solution designed to optimize effective internal communication within larger distributed organizations. The employee mobile app integrates with company intranet software to facilitate company-wide communications. As a result, frontline team members get the fast response they need, while management gets detailed insights and reporting.

Staffbase integrates with Microsoft 365, major HR applications, and other SaaS software.

The software costs from $88/user/month and a free demo option is offered.

Free demo available

From $88/user/month

8

Blink

Best for reaching a deskless workforce


Blink is an employee communications software that works on desktop computers, tablets, and mobile devices. It features an extensive directory of employees complete with profile pictures, job title, department, location, skills, contact information, and others to help build professional relationships and foster engagement. Blink has a workplace analytics feature allowing users to assess the effectiveness of internal communication methods through the number of views, likes, comments, and reach, helping you determine which communication methods yield results and which ones need improvement.


Blink is the best employee communication software if you have many remote or field employees. The software allows you to publish updates, news, and schedules that employees can view on their mobile devices, ensuring everybody is always on the same page. It has a Teams feature allowing employees working on sensitive projects to communicate privately with other team members and share files and documents visible only to those with proper access permissions.


Blink supports rich media allowing users to embed videos, images, audios, newsletters, and blog posts into feeds making employee communication multi-faceted and more attractive.


Blink pricing starts at $3.40/user/month, and they offer a free demo upon request.

Free demo upon request

From $3.40/user/month

9

Happeo

Best channel-based communication

Happeo is a social intranet that aims to make employee communications more dynamic and collaborative. The software is designed for businesses that use Google Workspace. Combining a social network with a team collaboration platform, Happeo improves employee engagement, two-way communications, and workflows.

All employee communication happens in Channels, the digital workplaces where team members meet, socialize, and collaborate. Channels offer a secure, social environment where communicators can post messages, share initiatives, and like posts.

Happeo integrations include Google Workspace, Trello, Slack, and Salesforce.

Happeo offers customized pricing upon request. There is no free trial.

Free trial available

Pricing upon request

10

Jive

Best for mapping team relationships

Jive is a social collaboration tool that interlinks employees and managers, using ORG mapping to highlight critical connections. PeopleGraph offers data-driven insights into people, their jobs, and their needs by measuring employee sentiment, behaviors and trends. This information allows you to fine-tune employee programs and improve performance across your organization. Team members can easily access data, receive updates, communicate and collaborate across departments.

Jive analyzes the intricacies of ongoing projects and recommends subject matter experts who may be able to assist. With a better understanding of how employees can best work together, organizations can enhance communication and get more done.

Popular integrations include Gmail, Google Drive, Office, SalesForce, SharePoint, and LucidChart.

Jive costs from $19.95/user/month, and a 30-day free trial is available.

30 days free trial

From $19.95/user/month

Need Expert Help Selecting The Right Internal Communications Software?

People Managing People has joined forces with the software comparison platform Crozdesk.com to assist you in finding the best tool for your needs. Crozdesk’s Internal Communications Software advisors can create a personalized shortlist of software solutions with unbiased recommendations to help you identify the solutions that best suit your business's needs. Through our partnership you get free access to their bespoke software selection advice, removing both time and hassle from the research process.

It only takes a minute to submit your requirements and they will give you a quick call at no cost or commitment. Based on your needs you’ll receive customized software shortlists listing the best-fitting solutions from their team of software advisors (via phone or email). They can even connect you with your selected vendor choices along with community negotiated discounts. To get started, please complete the form below:

The 10 Best Employee Communication Software Summary

Tool Free Option Price
1
monday.com

Best for employee communication around tasks & projects

14-day free trial

From $10/user/month Visit Website
2
SnapComms

Best for mobile-friendly employee communication and engagement

30-day free trial

From $2/user/month Visit Website
3
Connecteam

Best for remote or deskless teams

14-day free trial

From $35/month Visit Website
4
PeopleOne

Best for comprehensive corporate communications

Free trial upon request

Pricing upon request Visit Website
5
Empuls

Best for centralized internal communications

30-day free trial

From $2/user/month Visit Website
6
Workmates

Best newsfeed and announcements system

Free demo available

From $3.50/employee/month Visit Website
7
Staffbase

Best for a mobile-first intranet

Free demo available

From $88/user/month Visit Website
8
Blink

Best for reaching a deskless workforce

Free demo upon request

From $3.40/user/month Visit Website
9
Happeo

Best channel-based communication

Free trial available

Pricing upon request Visit Website
10
Jive

Best for mapping team relationships

30 days free trial

From $19.95/user/month Visit Website

Other Internal Communication Software Options

Here are a few more team communication apps that didn’t make the top list:

  1. Cerkl Broadcast

    Best for time-sensitive communications

  2. Mango Connect

    Best for top-down communications

  3. Appspace

    Best for a simple workplace engagement and productivity tool

  4. HubEngage

    Best for engagement and deep insights

  5. Gmail

    Best for those already in the Google ecosystem

  6. Workvivo

    Best communication app for building human connection and emotional commitment between employees and your company

  7. ClickUp

    Best for project-specific collaboration and communication

  8. Bitrix24

    Best for a complete suite of social collaboration, communication, and management tools

  9. Claromentis

    Best for an intranet portal that brings teams together

  10. Jostle

    Best for bringing your company culture to life

What Is Employee Communication Software?

Employee communication software is a suite of online tools designed to facilitate messaging, file sharing, and collaboration between team members in any organization. Companies can keep teams in sync and working productively by using such apps, regardless of individual employees’ location or time zones.

Related Read: Thinking About An Employee Intranet? Read This First

What Are Employee Communication Apps Better Than Email?

There are several reasons why employee communication apps are better than traditional email. First off, research has shown that 60.8% of employees ignore emails at work. That explains why you're only getting responses half of the time!

The truth is, email volume can quickly become overwhelming. In fact, 1 out of 2 employees say fewer emails would increase their happiness levels. That alone makes a strong case for avoiding emails altogether (unless you enjoy sending messages into digital black holes). 

Team communication apps are better than email because they can inject some fun back into your internal communications. Many of the communication tools reviewed in this article are part of larger employee engagement software platforms focused on improving the employee experience. Features such as tagging, liking, and responding with emojis makes communication feel less like work, and more like engaging over social media. 

The nature of app-based communication is also faster and more efficient, thanks to alerts, push notifications, and group chat features. Chances are you’ll get a faster response from a colleague in a direct chat rather than sending a formal email. Furthermore, research has shown that most people do check mobile alerts in real-time, whereas 30% of employees don’t check their work email after hours

At the end of the day, any tools to help improve your employee satisfaction and engagement will also improve your retention and reduce employee turnover. That alone is another solid reason to move away from email.

What Are The Best Free Employee Communication Platforms?

Facilitating good employee communications doesn’t have to be expensive, as there are many great free options to choose from. Smaller organizations can get along fine with basic Google offerings such as Gmail, Hangouts, and Meet. 

Companies that are Microsoft-centric may prefer to choose Outlook and Skype to stay within a single platform. For video communications, Zoom is easy to use and offers meetings up to 40 minutes in length on the basic free plan. 

What Do You Think About These Employee Communication Tools?

Do current internal communication tools get everything done, or are we still waiting for the ‘killer app’ to rule them all? Is your team focused on one software, or are you communicating using multiple apps?

Let us know what you think in the comments below. And remember to sign up for our newsletter to get news of the latest developments in employee communication software and beyond. 

For those of you who regularly conduct board meetings, check this list out: 10 Best Board Meeting Software For Board Management Online

By Tim Reitsma

Tim is the co-founder and General Manager of People Managing People, an online publication focused on building a better world of work. He is experienced with people & culture, leadership, business strategy and operations with a focus on building great teams who are excited about their craft and their organization. With over 15 years of leadership experience, Tim has always been guided by his core values: faith, family, curiosity, and fun. He is a coach, mentor, speaker, advisor, and an active volunteer in his community. Tim loves spending time outdoors with his wife and two kids as well as mountain biking in the north shore mountains.

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