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With so many different communications software available, figuring out which is the right one for your company is tough. You know you want a tool to bridge the gap between teams and make group communication easier, but you need to figure out which tool is best. In this post, I'll help you make your choice easy by sharing my insights on the best communications software and apps to send messages, share files, and conduct virtual meetings with remote colleagues from anywhere.

What is Communications Software?

Communication software is a group of tools and applications that help make internal communication within an organization easier and more efficient. These tools allow leaders, managers, and HR staff to instantly connect with their employees through direct messaging, or voice and video calls, helping them share information and collaborate on tasks easier. Communications software is also mobile friendly, keeping teams connected no matter where they're logging in from.

Investing in robust communications software can improve your organization's productivity and increase engagement by enhancing collaboration and connectivity between team members. These solutions also help organizations communicate at scale, including the ability to segment messages by teams, departments, or work locations easily for more relevant information dissemination.

Overviews of the 10 Best Communications Software

In this section, I will give a detailed overview of the top 10 communication software solutions. I will highlight their key features and benefits and explain how they can improve internal communication and employee engagement.

Best communications app for overseeing mobile or field-based operations

  • 14-day free trial + free plan available
  • From $29/month for 30 users (paid annually)
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Rating: 4.3/5

Connecteam is an all-in-one employee management application designed to streamline operations, enhance communication, and address HR needs for mobile-first businesses. It includes a personalized company news feed, secure instant messaging, employee surveys, and an employee-facing knowledge base.

Why I picked Connecteam: I selected Connecteam due to its comprehensive features that facilitate real-time oversight of operations, a characteristic that sets it apart from other tools in the market. Connecteam offers a unique blend of communication, operation, and training tools all in one place, which is not commonly found in other software.

In addition to communicating directly with your employees or teams, you can also use Connecteam for time tracking, shift management, and task monitoring, making it an ideal solution for businesses seeking greater oversight of mobile or field-based operations.

Connecteam Standout Features & Integrations

Standout features for Connecteam include their communication and task management tools. Managers can communicate directly with employees through their secure instant messaging, then assign them follow-up tasks directly within the app, including additional comments and attachments. Employees can mark them as complete as they work, giving their managers an up-to-date progress report as they go about their tasks.

Other useful features include a dedicated employee communication channel with targeted updates, team engagement features, a digital suggestion box to collect employee feedback, a searchable company directory, and an organizational chart.

Integrations include Paychex, Xero, Gusto, QuickBooks Payroll (online + desktop), Google Calendar and others.

Pros and cons


  • Task management features help improve productivity and accountability
  • All features are mobile-accessible
  • Intuitive and user-friendly interface


  • Primarily designed for mobile devices, which may be a limitation for users who prefer desktop-based solutions
  • Limited offline functionalities

Best communication software for remote teams

  • 90-day free trial + free plan available
  • From $8.75/user/month
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Rating: 4.5/5

Slack is an all-in-one platform that facilitates communication and collaboration among team members. 

Why I picked Slack: I included Slack because I really like its channels feature. It helps me stay on top of all my work-related tasks and activities in an organized way. With channels, I can easily communicate with others in different departments, offices, and even other companies.

I also appreciate how customizable channels are, as they allow relevant people and information to be grouped together in one place. Whether I need to link two organizations through a shared channel or separate teams and projects, channels make communication clear, efficient, and organized. I also love how channels act as a dynamic archive, making accessing past discussions and identifying important messages incredibly easy. 

Slack Standout Features and Integrations:

Some of the standout features of this platform include group messaging, allowing for discussions between multiple team members simultaneously. Additionally, the file-sharing function makes it simple for team members to share important docs and files with instant notifications. When face-to-face communication is necessary, the video conferencing feature allows teams to hold online meetings and collaborate in real-time.

Integrations include Google Drive, Trello, Asana, Zoom, Salesforce, Jira, GitHub, Dropbox, and Microsoft Teams. You can also connect Slack to a paid Zapier account to build additional integrations.

Pros and cons


  • Mobile app
  • Includes video conferencing
  • Easy to use


  • Can be expensive for large teams
  • Limited features on the free plan

Best for award-winning customer support and a focus on sustainability

  • Free demo available
  • Pricing upon request
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Rating: 4.5/5

Hub is an advanced employee communication software designed to enhance internal communication and employee engagement within organizations. It offers personalized alerts to keep staff updated on company news, events, and content.

Why I picked Hub: Hub includes tools for gaining insights into employee wellbeing through forms, surveys, and polls. It facilitates resource sharing and collaboration across multiple locations in a secure digital workspace, and tracks engagement with features like likes, comments, and usage reports. Hub prioritizes security, being hosted on Google Cloud and ISO27001 certified, with robust features like single sign-on and two-factor authentication. It provides unlimited cloud storage for easy management of company resources and enables targeted communications through intelligent tagging and tailored emails.

Hub supports two-way communication and collaboration with its feedback and group forum features. Additionally, it simplifies event management and is fully mobile responsive, allowing remote access to all features. Continuous upgrades based on customer feedback ensure that Hub remains a cutting-edge solution for internal corporate communications.

Hub also champions sustainability, and will plant 50 trees for each new HUB sold, with a focus on community-based reforestation projects that support communities affected by climate change.

Hub Standout Features & Integrations

Standout features include a range of benefits as an intranet solution, designed to be easy-to-use, affordable, and adaptable to various business needs. Key features include access to all areas with no hidden costs or add-ons, free upgrades ensuring users always have the latest version, and a user-friendly interface designed for simplicity and ease of navigation.

Hub can be set up rapidly, often within 48 hours, providing a fully branded intranet experience. It has been recognized for improving internal communications, with awards such as 'Best Internal Comms' at the CIPR PRide Awards.

Integrations include Single Sign-On, Gmail and Microsoft Outlook email and calendar accounts, Google Drive, Microsoft OneDrive, SharePoint, third-party feeds and HTML widgets, and Enabler email marketing software.

Pros and cons


  • Advanced AI analytics
  • Customizable micro-applications
  • Comprehensive communication suite


  • May not be cost effective for small biz
  • Slight learning curve

Best for mobile intranet access

  • 14-day free trial
  • From $1,300/year for 50 users

MyHub is a cloud-based intranet software solution designed to support internal communication and collaboration within organizations.

Why I picked MyHub: MyHub provides a centralized platform where organizations can create, share, and manage content to enhance internal communication. It includes features such as discussion boards, blogs, and news feeds that facilitate interactive communication among team members. The tool also offers a staff directory and profiles, which help employees connect and collaborate more effectively. 

Additionally, MyHub supports file sharing and document management, enabling teams to access important information and resources in a secure environment. The platform's calendar feature also allows for the scheduling and promotion of events, ensuring that all team members are informed of upcoming activities and deadlines. MyHub is accessible from any device with internet connectivity, making it particularly suitable for remote and distributed teams.

MyHub Standout Features and Integrations:

Beyond traditional communication, MyHub incorporates social features like forums, blogs, and polls, fostering a sense of community and enhancing engagement across the organization. MyHub also emphasizes data protection and offers advanced security options, including two-factor authentication and custom access levels.

Integrations include Microsoft 365, Google Workspace, Salesforce, Vimeo, Microsoft Power BI, Dropbox, YouTube, Single Sign-on, Canva, and Box.

Pros and cons


  • Includes smart search functionality
  • Provides a customizable dashboard
  • User-friendly interface


  • Potential for information overload
  • Limited customization in some advanced features

Best communications software for instant messaging

  • 7-day free trial
  • From $2.50/user/month
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Rating: 4.8/5

Troop Messenger is a real-time messenger application that helps businesses manage team collaboration and communication.

Why I picked Troop Messenger: I selected Troop Messenger because of its burnout function, which provides an exclusive method for private chatting. You can set a timer, and once the time is up the message disappears. This is a clever way to have a discussion without any evidence left behind. Another exceptional feature is forkout, which lets you send a single message or attachment to numerous people without creating a group.

Troop Messenger Standout Features and Integrations:

One standout feature of Troop Messenger is the 'info' function, which provides information on each message sent and received, such as the time it was read and delivered. The 'recall' feature allows users to delete a message on both the sender and receiver's end, but only within ten minutes of sending it.

Additionally, messages can be marked as important, and the 'Respond Later' option allows users to set a reminder to reply when they have more available time.

Integrations through Zapier include Asana, GitHub, Gmail, Zoom, Google Calendar, Freshdesk, HubSpot, ClickUp, and Microsoft Outlook.

Pros and cons


  • Supports multiple languages
  • Includes self-message
  • Secure


  • Chat filters hidden
  • No built-in meeting recording

Best emergency communication software

  • Free demo available
  • Pricing upon request
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Rating: 4.6/5

AlertMedia is an emergency communication and mass notification software that helps companies notify employees of emergencies and ensures the right people receive critical information when needed.

Why I picked AlertMedia: I chose AlertMedia because of its unwavering dedication to keeping employees safe. This all-inclusive solution offers mass notifications and a 24/7 monitoring team for added assurance. The Employee Safety Monitoring App sets AlertMedia apart because it turns a standard mobile phone into a powerful safety device with one-touch access to law enforcement. Another important factor for me was the app's capability to read and respond to urgent organizational messages. 

AlertMedia Standout Features and Integrations:

AlertMedia provides standout features that improve communication in both directions, enabling individuals to confirm their well-being or share information about current events. Users can effortlessly send notifications through various channels. AlertMedia also offers pre-made message templates that ensure consistent responses during emergencies, saving valuable time.

Integrations are available with the Fusion Framework System.

Pros and cons


  • Responsive customer support
  • GDPR and CCPA-compliant system
  • Real-time notifications


  • Pricing not transparent
  • No free trial

Best virtual phone communication system

  • 14-day free trial
  • From $27/user/month
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Rating: 4.4/5

GoToConnect is an all-in-one phone, meeting, and messaging software built for small buisenesses. 

Why I picked GoToConnect: I selected GoToConnect for its easy-to-use and advanced VOIP calling abilities, which enable teams to deliver excellent customer service from anywhere. With features like virtual receptionists and voicemail, connecting with clients and teammates is always possible. The virtual voicemail allows you to listen to messages from anywhere, making it easy to prioritize important ones. 

GoToConnect Standout Features and Integrations:

GoToConnect lets businesses quickly set up new phone numbers or use their current ones. They offer audio conferencing for businesses, supporting calls with up to 250 people. Their video conferencing is safe and can be used from anywhere and on any device. 

Integrations include Zendesk, Salesforce, Miro, Microsoft Teams, Google Calendar, Salesforce Lightning, Prezi, Docebo, and CirQlive.

Pros and cons


  • Excellent sound quality
  • 24/7 customer support
  • Easy to use


  • No mobile app for admin portal
  • Relies on internet connection

Best for communicating with clients

  • 30-day free trial + free plan available
  • From $6/user/month
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Rating: 4.4/5

Flock is a communication and collaboration tool designed to streamline team communication and enhance productivity.

Why I picked Flock: I selected Flock because of its impressive ability to widen the circle of collaboration. Inviting guest users ensures that decisions aren't just made based on internal opinions but also factor in valuable feedback from external stakeholders. 

Another distinguishing feature is its voice notes option. There are moments when typing can't capture the nuances of a message, so sending voice notes helps compare and judge tones, making it easier to determine the context or emphasis of a conversation.

Flock Standout Features and Integrations:

One of the standout features of Flock is its channel messaging system, which allows users to organize their conversations. With this feature, users can create channels for specific projects and priorities, making it easier to hold strategy meetings and brainstorming sessions and get instant feedback. Flock also supports in-app video and voice conferencing, enabling teams to meet even in different locations. Furthermore, the integrated search feature in Flock helps users find necessary information quickly. 

Integrations include Asana, Dropbox Business, GitHub, Google Analytics 360, Google Drive, Google Workspace, Jira, Mailchimp, Trello, and Twitter.

Pros and cons


  • Special pricing for non-profits
  • Mobile app
  • User-friendly


  • Busy interface
  • Limited customization

Best asynchronous team communication tool

  • 30-day free trial + free plan available
  • From $13.49/user/month
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Rating: 4.3/5

Asana is a task management and project collaboration tool that helps teams stay organized and on track. It is designed to streamline workflows and improve productivity by providing a centralized team communication and task management platform.

Why I picked Asana: I chose Asana because of its Intelligence feature that just blew me away. It's like having a personal helper that optimizes everything, ensuring tasks are streamlined and easy to handle. Communicating about tasks directly on the task is easy with a high-level overview. Comments and changes are automatically sent to all relevant project parties. And when things get a little tricky, it proactively alerts me and helps me communicate better with its writing assistance. Not to mention, it provides a coach who gives me personalized advice and project insights. 

Asana Standout Features and Integrations:

Asana has a great workflow builder feature, which lets teams create automated processes to keep everyone on the same page. Also, the timeline feature allows users to quickly create visual Gantt charts that show project timelines. The Boards feature is like Kanban boards, which helps keep tasks organized and easy to track. Furthermore, the Calendar feature gives teams a clear view of all tasks and deadlines so nothing gets missed.

Asana integrates with over 100 apps, including Azure Active Directory, GitHub, Google Drive, Instagantt, Notion, Okta, Salesforce, Slack, Tableau Reporting, Trello, WhatsApp, and Zoom.

Pros and cons


  • Collaboration focused
  • Expansive integrations
  • Intuitive design


  • No time tracking feature
  • Slight learning curve

Best communication platform for frontline workers

  • 90-day free trial
  • Pricing upon request

Microsoft Teams Frontline Workforce is a communication and collaboration platform specifically designed for frontline workers who primarily interact with customers and need to stay connected with their organization.

Why I picked Microsoft Teams: I went with Frontline Connect because it's a great tool for keeping workers connected, especially those who aren't stationed at desks. It helps them stay in touch with the right people and access the necessary resources to complete their tasks. Plus, it acts as a hub for teamwork, allowing teams to communicate via messaging, email, file sharing, and even calls all in one place. 

It's smart to have all the company news and resources in a single, branded app, making it easy for workers to find what they need. I also really appreciate that leaders can send important messages directly to workers in specific locations or roles, ensuring that the right people always get the information they need.

Microsoft Teams Standout Features and Integrations:

One standout feature I really like is called “Shifts,” which is a schedule management tool that helps frontline managers and workers seamlessly manage schedules and stay connected. Another unique feature is the Walkie-Talkie functionality, which allows for instant voice communication between team members, enhancing real-time collaboration.

Integrations include Microsoft Office 365 services such as SharePoint, OneDrive, Viva Engage, and Stream. Additionally, Teams can integrate with third-party workforce management systems through managed Shifts connectors.

Pros and cons


  • Ability to restrict compromised users
  • Built-in security features
  • Mobile app


  • Limited customization
  • Can be overwhelming for new users

The Best Communications Software Comparison Chart

This comparison chart summarizes basic details about each of my top communications software selections. You can view pricing details and the availability of free trials or demos side-by-side to help you find the best software for your budget and business needs.

Tools Price
Connecteam From $29/month for 30 users (paid annually)
Slack From $8.75/user/month
Hub Pricing upon request
MyHub From $1,300/year for 50 users
Troop Messenger From $2.50/user/month
AlertMedia Pricing upon request
GoToConnect From $27/user/month
Flock From $6/user/month
Asana From $13.49/user/month
Microsoft Teams - Frontline Workforce Pricing upon request
Preview Image - <h2 class="c-block__title b-summary-table__title c-listicle__title h3" > Compare Software Specs Side by Side</h2>

Compare Software Specs Side by Side

Use our comparison chart to review and evaluate software specs side-by-side.

Compare Software

Other Options

Here are some other communication tools that didn’t make it to my top 10 but are still worth considering:

  1. Atlas

    Best for cohesive project communication

  2. Mattermost

    Best secure communication software

  3. Simpplr

    Best for assessing employee sentiment to organizational shifts

  4. Zoom One

    Best video conferencing communication software

  5. HubEngage

    Best multi-channel communications software

  6. Workvivo

    Best communications software for fostering employee engagement

  7. Homebase

    Best for communicating with hourly employees

  8. Assembly

    Best for small businesses

  9. Workmates

    Best for sending employees notifications

  10. Front

    Best team communication software

Selection Criteria for Communications Software 

Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best communications software for this article:

Core Functionalities & Features

To help you understand my selection process, here are the basic functionalities and key features that every tool on my list must cover in order to be considered for review. These core functionalities ensure that the selected communications software meets the essential requirements for effective internal communication and employee engagement.

  • Real-time messaging: Every tool on this list provides real-time messaging capabilities, allowing team members to communicate and collaborate through text-based conversations.
  • Video conferencing: All the tools support video conferencing, enabling face-to-face meetings and discussions through video calls, which is essential for collaboration, especially with remote work or hybrid teams.
  • File sharing: Team members should be able to share documents, images, and other files.


The best business communications software should be user-friendly and intuitive, allowing users to quickly learn how to achieve the desired result with no glitches along the way.

Mobile Accessibility

The software should be accessible and functional on both Android and iOS mobile devices, ensuring that employees can stay connected and engaged even when they’re away from their desks.

Software Integrations

Effective communications software should integrate with a wide variety of other software and services, such as reporting, analytics, project management tools, and cloud storage solutions, to streamline workflows and enhance productivity. Additionally, it should be scalable to accommodate the varying number of users within an organization


When it comes to choosing communications software, it's important to find a solution that fits your organization's budget and meets its needs. The tools listed here offer a range of pricing options, with costs ranging from as low as $2.50 to as high as $27 per user per month. This variety of options ensures that there is something available for every budget, while still providing essential communication functionalities.

People Also Ask

Here are some answers to common questions related to communications software and its benefits:

What are the benefits of using communications software?

Communications software helps organizations streamline internal communication, enhance employee engagement, improve productivity, and ensure that important information is disseminated quickly and efficiently.

What are some best practices for internal communication?

Best practices for internal communication include setting clear goals and objectives, fostering open and transparent communication, using appropriate channels for different types of messages, and regularly evaluating the effectiveness of communication strategies. For HR leaders, keeping up to date with the latest communication best practices can really make a difference.

How can communication software improve business operations?

Communication software can improve business operations by facilitating real-time collaboration, reducing communication barriers, enhancing employee engagement, and streamlining workflows, ultimately leading to increased productivity and efficiency.

Other Communications Software Reviews

I’ve also conducted comprehensive reviews of other communications software. Feel free to check them out if you're interested:

Final Thoughts

Choosing the right communication software for your organization depends on your specific needs and budget. Each tool on this list has its benefits and can aid you in managing various communication aspects. Remember, the ideal software integrates effortlessly with your existing workflows. 

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By Kim Behnke

Kim Behnke is an HR Tool Expert & Writer for People Managing People. She draws on her 9 years of human resources experience and her keen eye for systematic processes to support her analyses of the top HR tools on the market. She is passionate about maximizing efficiencies and streamlining workflows to ensure internal systems run smoothly. Kim's HR experience includes recruitment, onboarding, performance management, training and development, policy development and enforcement, and HR analytics. She also has degrees in psychology, writing, publishing, and technical communication, and recently completed a Certified Digital HR Specialist program through the Academy to Innovate HR. When away from her desk, she can usually be found outside tending to her ever-expanding garden.