10 Best Recruiting CRM Software for Engaging Talent in 2022

Finding a top quality candidate can sometimes feel like searching for a needle in a haystack. On top of that, sometimes the candidate of your dreams isn’t actually looking for work, or at least not yet. That’s where recruiting candidate relationship management (CRM) software comes in to help.

In a nutshell, a recruiting CRM is a suite of tools to manage candidate relationships over the long term. They’re often used by recruiting firms or staffing agencies, as well as by in-house recruiters. They’ll give you a way to identify top-ranking candidates, and a database to store them in for future use. They also use automations and sometimes artificial intelligence (AI) to keep candidates engaged.

If you’re lost in a sea of candidates and need a little help, take a look at this list of the best recruiting CRM software for engaging top talent. Each option on the list has something unique to offer. As well, they’ll help you improve your candidate outreach efforts and fill your job openings faster.

The Best Recruiting CRM Software Shortlist 

Here’s the list of the best recruiting CRM systems that I’ll cover in this article:

  1. Recruit CRM logoRecruit CRM

    Sophisticated recruiting CRM software, well-suited for agencies, including detailed reports to assess team productivity

  2. Bullhorn logoBullhorn

    User-friendly recruiting CRM with time-saving automations and LinkedIn integration for improved candidate sourcing

  3. Manatal logoManatal

    Advanced recruiting CRM with the ability to organize and analyze recruiting efforts for multiple clients

  4. JobAdder logoJobAdder

    Scalable recruitment CRM + ATS with 200+ job board integrations and a useful competition tracking tool

  5. Zoho Recruit logoZoho Recruit

    Structured CRM system with advanced recruitment automation tools to ensure quality candidates have a positive experience

  6. Gem logoGem

    Comprehensive talent CRM software with targeted email campaigns and outreach analytics

  7. SmartRecruiters logoSmartRecruiters

    Full-suite recruiting software including a CRM, recruitment marketing tools, and special features for recruiting events

  8. Fetcher logoFetcher

    Customizable recruitment tool with automated email campaigns, diversity sourcing tools, and advanced metrics

  9. Tracker logoTracker

    Combined CRM + ATS tool with advanced features for activity and task tracking, voice-to-text, and bulk emails or texts

  10. Jobvite logoJobvite

    All-in-one talent acquisition software with sophisticated features to boost candidate engagement including video screening and self-scheduled interviews

Comparison Criteria

Wondering what I look for when selecting the best recruiting CRM software for this list? Here’s a summary of my evaluation criteria: 

  1. User Interface (UI): I prioritize systems with a clean and ideally colourful interface that makes the software enjoyable to use.
  2. Usability: I prefer software that helps simplify and organize recruiting data into clearly organized visual pipelines and candidate profiles. 
  3. Integrations: To maximize productivity, the systems in this list integrate with other useful tools, such as applicant tracking systems (ATS) or email communication programs.
  4. Value for $: While transparent pricing is always my preference, many recruiting CRM systems are priced according to the volume of job postings or system users. 

Recruiting CRM: Key Features

Here’s a shortlist of the key features you can expect to find within the best recruitment CRM software: 

  1. Talent pools: A roster of qualified candidates to draw from for future positions, including passive candidates who might not be actively looking for work, but who possess all the required skills for a particular job according to their candidate profile.
  1. Talent pipelines: Visualization tools that indicate where each candidate is within the recruiting process, including the typical recruitment phases: screening, interviews, skill assessment, background check, references, offer, etc.
  1. Workflow automations: Automations are the most valuable time-saving feature of recruiting CRMs. The best systems automate tedious tasks like scheduling interviews, sending out reminders, prompting candidates for references, etc. Many systems also make it possible to set up automated nurture or drip campaigns to casually keep your connections in the loop for future opportunities.
  1. Reports, metrics and analytics: Recruiting CRM systems fill up with data very fast. The best systems include built-in reports that show both high-level productivity overviews, as well as the success rates for individual recruiters in a staffing firm or recruiting agency. 
  1. Collaborative hiring tools: Since recruiting CRMs are generally used the most by staffing firms or agencies, it’s important that they include solid tools for collaborative hiring. This includes the ability to leave notes for other team members in candidate profiles, tag them with @mentions, or generally aggregate and track all communications into one central candidate profile so all team members are on the same page at all times. 

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Overviews of the 10 Best Recruiting CRM Software

Here’s a brief description of each recruitment CRM to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface. 

  • Free demo + free trial
  • From $69 per user, per month

Recruit CRM - Sophisticated recruiting CRM software, well-suited for agencies, including detailed reports to assess team productivity

Recruit CRM’s performance-based reports can summarize output for many common key performance indicators (KPIs), including candidates added, emails sent, or calls logged.

Recruit CRM combines the functionalities of a CRM with an ATS (applicant tracking system), making it an excellent choice for high-volume recruiters or recruitment agencies. Their user interface is intuitive and includes a kanban style view that visually organizes all the prospective candidates in your hiring pipeline with separate columns for whichever recruitment phase they’re in. Moving them along in the pipeline is also straightforward, with just a click. To help increase your productivity, Recruit CRM also allows you to set up triggers for automated emails and other tasks to occur once you move a candidate from one phase to the next. As well, to facilitate collaborative hiring, you can add notes to candidate profiles and tag your colleagues by name to ensure no one misses a beat.

Their software can manage your job postings, which automatically populate the careers page on your website. That means, as soon as you post or deactivate a position within the CRM, the changes happen in sync on your job page too. Their Chrome browser extension also simplifies candidates sourcing through LinkedIn. You can use it to tag promising candidates and add them to your general database, or to one of your active hot lists, which function as individual talent pools for each position. Once flagged, Recruit CRM automatically scans the candidate’s profile details and transfers their personal details into your system for future use.

Their suite of built-in reports are what makes Recruit CRM stand out as an asset for recruiting teams or staffing firms. You can run custom reports on all types of common recruiting metrics, or use one of their built-in reports, such as their Recruiter KPI Report, their Candidate Lifecycle Report, a Job Statistics Report or a Client Performance Report. Within each report, the data is visualized graphically, as well as in a table format that can be exported as a CSV file. Managers can even compare the output of recruiters side-by-side or click into the individual graph points to drill down into more nitty gritty details. All-in-all, their reporting tools lend great visibility to the productivity of your recruitment team as a group and at the individual level too.

Recruit CRM integrates with Gmail, Outlook, and many other systems by connecting it to a Zapier account or through their custom API.

Pricing for Recruit CRM starts at $69/user/month. They also offer a free demo and free trial through their website.
  • Free demo available
  • Pricing upon request

Bullhorn - User-friendly recruiting CRM with time-saving automations and LinkedIn integration for improved candidate sourcing

Bullhorn’s integration with LinkedIn helps hiring teams source candidates faster.

Bullhorn’s recruitment CRM is designed to help recruiters manage their candidate relationships by relying on automations to create high-quality touch-points throughout the recruiting process. In tandem, their software also functions as an ATS, which makes it suitable for both individual recruiters or staffing agencies dealing with large volumes of candidates.

Their system cuts down on busywork by passively tracking all candidate communications through their integration with Gmail and Outlook. This means candidate records are automatically updated in real-time as you go about your email outreach. By automating these common admin functions, recruiters are enabled to speed up their hiring process and make placements faster.

Recruiting teams will also appreciate Bullhorn’s full-feature integration with LinkedIn Recruiter, a go-to source for qualified candidates. From LinkedIn, you can check if a candidate’s profile is already in your system, and if not, add it with a click. And, vice versa, from within Bullhorn, you can click a candidate record to pull up their LinkedIn profile information too (as shown above). Bullhorn’s CRM also works for mobile recruiting through their app for Android or iOS mobile devices.

Bullhorn has 100+ software integrations available through their Marketplace, including integrations with C-Suite Corp, Checkr, Crimcheck, eSkill, Indeed, Referoo, SkillCheck, SkillSurvey, Text-Em-All, Xref, and many others.

Pricing details for Bullhorn are available upon request. They also offer a free demo through their website.

  • 14-day free trial + free demo
  • From $15 per user, per month

Manatal - Advanced recruiting CRM with the ability to organize and analyze recruiting efforts for multiple clients

Manatal’s recruitment CRM software helps hiring agencies organize recruiting efforts for multiple clients, all within one system.

Manatal’s all-in-one recruitment CRM & ATS simplifies the recruitment process through job portal integrations, easy-to-manage talent pipelines, and AI-driven candidate recommendations. Their Chrome extension for LinkedIn makes it quick and easy to parse public information and add it to candidate profiles. From there, you can organize all your candidate applications into kanban-style boards for each position, and advance candidates to the next stage using their drag-and-drop pipeline feature.

Manatal’s recruitment CRM has specific features that are purpose-built for recruitment and staffing agencies. This includes tools to manage relationships with different clients you’re recruiting for, and reports that let you track placements and revenue generated per client as well. To give you ultimate oversight of your team’s productivity, you can link revenues directly to jobs and clients, allowing you to measure your return on investment (ROI) for your team’s efforts on a per client basis. As well, you can also grant clients access to a customizable external view of your Manatal system, making it easier to interact with them and keep them informed.

Manatal integrates with Office 365, Microsoft Outlook, LinkedIn, Gmail, Facebook, WhatsApp, Mailchimp, Zapier, and other platforms. They also have an open API to support additional custom integrations, plus a full-feature app for mobile recruiting.

Pricing for Manatal starts at $15/user/month. They also offer a free demo and a 14-day free trial through their website.

  • Free demo available
  • Pricing upon request

JobAdder - Scalable recruitment CRM + ATS with 200+ job board integrations and a useful competition tracking tool

JobAdder’s talent pipeline shows you how many qualified candidates you have for each job opening at any given time.

JobAdder’s scalable recruitment software works for both in-house recruiting teams or recruiting agencies. Their dual-purpose CRM and applicant tracking software includes native integrations with 200+ job board websites, including a 2-way integration with LinkedIn to facilitate candidate sourcing. From there, you can make use of their advanced candidate screening tools including AI-based skill matching to help you shortlist qualified candidates in your talent pool.

To help you and your team create a positive candidate experience, you can use JobAdder to automate repetitive tasks such as sending outreach messages, scheduling interviews, sending candidate reminders and generally keeping potential candidates engaged. They also have a useful task management feature that acts as a dynamic to-do list, ensuring nothing ever falls through the cracks. Recruiting firms will also really appreciate their Competitor Tracker, which you can configure to automatically send you a curated list of jobs your competitors have posted online each week.

JobAdder integrates with 100+ software applications, including Ask Nicely, Calendly, Certn, Criteria, DocuSign, FastTrack 360, Gmail, HiBob, intelliHR, Microsoft Outlook, SparkHire, TalentTap, Xero, Zapier and many others.

Pricing details for JobAdder are available upon request. Their services are available on a month-to-month basis with no locked-in contracts. They also offer a free demo through their website.

  • freemium version
  • 15-day free trial
  • From $25 per user, per month

Zoho Recruit - Structured CRM system with advanced recruitment automation tools to ensure quality candidates have a positive experience

Zoho’s recruitment automation tools ensure every candidate experience is standardized through trigger-based rules, alerts and tasks.

Zoho Recruit’s candidate relationship management tool helps recruiting agency teams build large pools of candidates through nurture campaigns and frequent touch-points. Their candidate sourcing capabilities include social sourcing through sites like LinkedIn and Facebook, employee referrals from existing staff, a dedicated career site and vendor portal linked directly to your CRM, and Source Boosters that spread your job postings to other popular sites to help you market your vacant positions.

Their recruitment automation tools help teams save time and add structure to their hiring process. To ensure each candidate experience is standardized, you can customize Zoho Recruit to include trigger-based rules, alerts and tasks that also cut down on common administrative tasks. Zoho Recruit also includes collaborative hiring features such as @mentions to tag your colleagues in notes, or their Client Portal where you can share feedback with individual clients about candidates, new job openings or interview decisions. Once you’ve selected your top candidates for a position, you can also use Zoho Recruit to conduct structured candidate assessments or background checks through their Checkr integration.

Zoho Recruit integrates with 30+ commonly used third-party apps including DocuSign, DropBox, Google Suite, HireRight, HireSelect, Microsoft Outlook, Slack, Twilio, Verified First, Zapier, and many others, as well as with their entire suite of additional Zoho-specific products.

Pricing for Zoho Recruit starts at $25/user/month. They also offer a 15-day free trial through their website, as well as a free forever plan for freelance recruiters or startups.

  • Free demo + freemium version for startups for up to two years
  • Pricing upon request

Gem - Comprehensive talent CRM software with targeted email campaigns and outreach analytics

Gem’s colour-coded talent pipeline makes it easy to see the status of candidate engagement at a glance.

Gem’s all-in-one talent acquisition software addresses the full talent lifecycle and pairs sourcing tools with user-friendly talent pipelines and a Talent CRM. These features are further complemented by their Talent Compass module, which helps teams understand their recruiting flow, visualize their recruitment KPIs, forecast future hiring needs, and understand other valuable insights about their recruiting process.

Their talent CRM gives recruiting teams good visibility on tasks by logging all candidate outreach in one place, whether communications have been through emails, text messages, or LinkedIn InMails. Their candidate sourcing feature integrates data from multiple sources into your candidate pools, where you can automate and personalize the next steps. From there you can build targeted email campaigns that are personalized at scale, schedule your follow-up sequence, and nurture your talent pools with a semi-regular stream of communication prompts. You can also use Gem to track the success of your outreach efforts by analyzing your views, clicks, and positive replies, and even test different email subject lines to see which get the best response.

Gem integrates with many applicant tracking systems, as well as with Bullhorn, Calendly, Facebook, GitHub, Greenhouse, Jobvite, Lever, LinkedIn, MojoHire, SeekOut, SmartRecruiters, and other systems.

Pricing details for Gem are available upon request. They also offer a free demo through their website, and a free version for startup companies for up to two years.

  • Free demo available
  • Pricing upon request

SmartRecruiters - Full-suite recruiting software including a CRM, recruitment marketing tools, and special features for recruiting events

Create customized landing pages for networking events and career fairs using SmartRecruiters’ recruitment marketing tools.

SmartRecruiters is a modern and flexible recruiting platform with end-to-end recruiting features, suitable for teams of any size, including enterprise-level organizations. Their recruiting CRM software, called SmartCRM, gives recruiting teams the tools they need to strengthen their employer brand, build a candidate pool of active and passive candidates, and nurture their interest through branded rule-based drip campaigns. Their recruiting software also includes a feature to discover qualified candidates inside of your organization too.

Their recruitment marketing tools make it easy to market your company presence at networking events and career fairs by building custom landing pages for each event. Another unique feature is their SmartRecruiters Field Recruiting App, which is tailored for recruiting events like job fairs and campus recruiting events. During the event, their app functions as a branded kiosk and can parse resume details directly into candidate profiles in real-time. You can also set up useful automation throughout your recruiting process to help you increase your recruiting outreach at scale. This makes them a great platform for high volume recruiting or organizations experiencing hyper growth.

SmartRecruiters integrates with 600+ software applications. On the off chance that you’re using tools that aren’t already in their app marketplace, their development team will integrate them into your system for no extra cost.

Pricing details for SmartRecruiters are available upon request. They also offer a free demo through their website.

  • Free demo + free trial
  • Pricing upon request

Fetcher - Customizable recruitment tool with automated email campaigns, diversity sourcing tools, and advanced metrics

Fetcher users can prepare automated templates for key outreach steps, and track their recruiting team’s activity through their Outreaches dashboard.

Fetcher’s recruiting tool combines AI-powered candidate sourcing capabilities with the ability to automate classic candidate engagement steps to reduce administrative time and speed up your hiring process. Recruiting teams can write customized emails for each job opening, then roll them out in a predetermined sequence to all qualified candidates. To further boost engagement and provide a great candidate experience, Fetcher makes it possible to send emails on behalf of other members of your organization, such as hiring managers or executive team members, and keep responding directly on their behalf through Fetcher’s CRM.

Fetcher’s system also includes tools to help eliminate bias from the initial candidate sourcing process and ensure your candidate pools are more diverse from the start. As well, their detailed sourcing and engagement analytics capture diversity metrics too, as well as open rates, response rates, and interview booking rates for all prospective candidates. This type of useful data makes it easy to show key stakeholders how your recruiting team is progressing towards your organization’s hiring goals.

Fetcher integrates with several applicant tracking systems including Greenhouse, Level and SmartRecruiters, as well as other productivity programs like Slack, and Google Calendar. They also have a Chrome extension to help with candidate sourcing as well.

Pricing details for Fetcher are available upon request. They also offer a free demo or a free trial through their website.

  • Free demo + free trial
  • Pricing upon request

Tracker - Combined CRM + ATS tool with advanced features for activity and task tracking, voice-to-text, and bulk emails or texts

Tracker makes it easy to select candidates from your long list and communicate with them in bulk, sending automatically personalized email or text messages at scale.

Tracker’s combined CRM and ATS software includes a wide range of useful functions to help hiring teams stay organized and efficient, at scale. Specific time-saving features within their CRM tool include: customizable templates for emails, letters, texts; personalized bulk email capabilities for up to 20,000 simultaneous emails; workflow automation tools for common tasks (think follow-ups, assigning tasks to your co-workers based on status changes, etc.); and dedicated extensions for LinkedIn, Outlook and Gmail. Tracker also helps teams stay on track through their activity management and task board features, which are unlimited and completely customizable, including the ability to drag-and-drop items, check them off once complete, or assign them to fellow team members.

Competing against CRM giants like Salesforce and HubSpot, Tracker’s CRM also includes several advanced features to increase productivity even further. Not only does their CRM system track and link all types of candidate interactions into candidate profiles, they also allow you to set up your communications in advance—when you have time—and use their “send later” feature to roll them out whenever you’re ready. On top of that, they have a voice-to-text feature where you can narrate your directions to Tracker without needing to type a thing. As well, their advanced Telephony features enable 2-way text communications with candidates (including text templates), plus their click-to-call ability followed by automatic call logging with call recording playback.

Tracker integrates with Gmail, LinkedIn, Microsoft 365, and Microsoft Outlook, as well as with other communication tools, social media platforms and popular job boards. They also have a full-feature mobile app for Android and iOS devices too.

Pricing details for Tracker are available upon request. They also offer a free demo or a free trial through their website.

  • Free demo available
  • Pricing upon request

Jobvite - All-in-one talent acquisition software with sophisticated features to boost candidate engagement including video screening and self-scheduled interviews

Jobvite’s video screening tool speeds up the selection process and gives an opportunity for multiple hiring team members to review video responses and provide feedback at their own convenience.

Jobvite’s talent acquisition suite includes features that address the entire candidate sourcing and recruitment lifecycle, including systems for employee referrals, internal mobility, recruitment marketing, interviewing, volume hiring, DEI (diversity, equity & inclusion), and candidate experience tools. You can use their software to run multi-channel recruitment campaigns to connect with candidates on whichever platform they’re active on the most, then engage them regularly through personalized email and text campaigns to keep your connection warm.

Advanced features in Jobvite’s CRM software include their AI-chatbot that manages candidate conversations for you using intelligent messaging, and their robust recruitment marketing tools that lets you separate your talent pool into smaller, more well-defined groups based on key factors like candidate location, skills, and interests, making it easier to nurture each talent pool independently.

Two other features really stand out in Jobvite’s software that help recruiting teams provide a positive candidate experience right from the start. Their video screening tool makes the entire candidate screening process more efficient, as it enables recruiters to cut down on their screening time by requesting video responses that candidates record at their own convenience, rather than spending hours screening candidates face-to-face. As well, for candidates who advance to the next round, their interview scheduling tool empowers candidates to self-schedule their interview based on remaining availability, giving them more flexibility and control to meet on their own terms.

Jobvite integrates with many popular HCM and ATS platforms, including ICIMS, Infor, Kenexa, Oracle, PeopleSoft, Taleo, and Workday, as well as popular job board aggregator sites including Indeed, LinkedIn and Glassdoor.

Pricing details for Jobvite are available upon request. They also offer a free demo through their website.

Need expert help selecting the right CRM Software?

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The 10 Best Recruiting CRM Software Summary

Software USP Free Option Price Site
Recruit CRM Recruit CRM logo Sophisticated recruiting CRM software, well-suited for agencies, including detailed reports to assess team productivity

Free demo + free trial

From $69 per user, per month Check out Recruit CRM
Bullhorn Bullhorn logo User-friendly recruiting CRM with time-saving automations and LinkedIn integration for improved candidate sourcing

Free demo available

Pricing upon request Check out Bullhorn
Manatal Manatal logo Advanced recruiting CRM with the ability to organize and analyze recruiting efforts for multiple clients

14-day free trial + free demo

From $15 per user, per month Check out Manatal
JobAdder JobAdder logo Scalable recruitment CRM + ATS with 200+ job board integrations and a useful competition tracking tool

Free demo available

Pricing upon request Check out JobAdder
Zoho Recruit Zoho Recruit logo Structured CRM system with advanced recruitment automation tools to ensure quality candidates have a positive experience Freemium version

15-day free trial

From $25 per user, per month Check out Zoho Recruit
Gem Gem logo Comprehensive talent CRM software with targeted email campaigns and outreach analytics

Free demo + freemium version for startups for up to two years

Pricing upon request Check out Gem
SmartRecruiters SmartRecruiters logo Full-suite recruiting software including a CRM, recruitment marketing tools, and special features for recruiting events

Free demo available

Pricing upon request Check out SmartRecruiters
Fetcher Fetcher logo Customizable recruitment tool with automated email campaigns, diversity sourcing tools, and advanced metrics

Free demo + free trial

Pricing upon request Check out Fetcher
Tracker Tracker logo Combined CRM + ATS tool with advanced features for activity and task tracking, voice-to-text, and bulk emails or texts

Free demo + free trial

Pricing upon request Check out Tracker
Jobvite Jobvite logo All-in-one talent acquisition software with sophisticated features to boost candidate engagement including video screening and self-scheduled interviews

Free demo available

Pricing upon request Check out Jobvite

Other Options

Here are a few more options that didn’t make the best recruiting software list:

  1. Cornerstone - Well-known HCM software with tools for external and internal candidate management, including upward mobility and succession planning.
  2. Eightfold - Sophisticated talent intelligence platform including a talent CRM and AI-generated candidate selection processes.
  3. Yello - Recruiting CRM software with tools for talent rediscovery, nurturing passive talent, and consent tracking and management.
  4. Ceipal - AI-powered talent acquisition automation platform with modules for CRM, ATS, text recruiting, DEI, workforce management and business analytics.
  5. Workable - Modern recruiting software with job posting automation for 200+ job sites, AI-powered candidate recommendations and interview scorecards - available as a 15-day free trial.
  6. JazzHR - Customizable recruiting software with tools to advertise job openings to multiple job boards simultaneously, and standardize your outreach to all qualified candidates.
  7. Rakuna - Strategic recruiting CRM software with tools to deepen relationships with passive candidates and aggregate rich candidate profile data.
  8. Crelate Recruit - Powerful recruiting CRM with integrated communication tools and automations suitable for high-volume recruiting, including advanced candidate data analytics.
  9. iSmartRecruit - Engagement-focused CRM software suitable for managing candidates, clients, freelancers, vendors, and leads - available as a 14-day free trial.
  10. Grayscale - High-volume recruitment software with candidate engagement features such as drip campaigns, automated stage-changes, and eNPS survey processes.

Other Resources

Now that you’ve taken a closer look at these top-ranking recruiting CRM systems, which features sound the most attractive to you?

Not sure if recruiting CRM software is the right fit for you? Perhaps what you actually need is better candidate sourcing software, or a tried and true applicant tracking system?

To round out your whole approach to talent acquisition and management, I recommend taking a look at some of our other popular resources too:

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