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10 Best Recruiting CRM Software for Engaging Talent in 2023

The Best Recruiting CRM Software Shortlist

Here’s the list of the best recruiting CRM systems that I’ll cover in this article:

  1. Manatal

    Advanced recruiting CRM with the ability to organize and analyze recruiting efforts for multiple clients

  2. Recruit CRM

    Sophisticated recruiting CRM software, well-suited for agencies, including detailed reports to assess team productivity

  3. Salesforce CRM

    Best for its extended functionality through AppExchange

  4. Tracker

    Combined CRM + ATS tool with advanced features for activity and task tracking, voice-to-text, and bulk emails or texts

  5. PCRecruiter

    Recruiting CRM software with detailed candidate profiles and recruitment analytics

  6. Recruiterflow

    End-to-end operating system for recruiting and staffing agencies with helpful, time-saving automations

  7. Act!

    Best for its offline and mobile access

  8. SmartRecruiters

    Full-suite recruiting software including a CRM, recruitment marketing tools, and special features for recruiting events

  9. Cornerstone OnDemand

    Well-known HCM software with tools for external and internal candidate management, including upward mobility and succession planning.

  10. Jobvite

    All-in-one talent acquisition software with sophisticated features to boost candidate engagement including video screening and self-scheduled interviews

Finding a top quality candidate can sometimes feel like searching for a needle in a haystack. On top of that, sometimes the candidate of your dreams isn't actually looking for work, or at least not yet. That's where recruiting candidate relationship management (CRM) software comes in to help.

In a nutshell, a recruiting CRM is a suite of tools to manage candidate relationships over the long term. They're often used by recruiting firms or staffing agencies, as well as by in-house recruiters. They'll give you a way to identify top-ranking candidates, and a database to store them in for future use. They also use automations and sometimes artificial intelligence (AI) to keep candidates engaged.

If you're lost in a sea of candidates and need a little help, take a look at this list of the best recruiting CRM software for engaging top talent. Each option on the list has something unique to offer. As well, they'll help you improve your candidate outreach efforts and fill your job openings faster.

Comparison Criteria

Wondering what I look for when selecting the best recruiting CRM software for this list? Here’s a summary of my evaluation criteria: 

  1. User Interface (UI): I prioritize systems with a clean and ideally colourful interface that makes the software enjoyable to use.
  2. Usability: I prefer software that helps simplify and organize recruiting data into clearly organized visual pipelines and candidate profiles. 
  3. Integrations: To maximize productivity, the systems in this list integrate with other useful tools, such as applicant tracking systems (ATS) or email communication programs.
  4. Value for $: While transparent pricing is always my preference, many recruiting CRM systems are priced according to the volume of job postings or system users. 

Recruiting CRM: Key Features

Here’s a shortlist of the key features you can expect to find within the best recruitment CRM software: 

  1. Talent pools: A roster of qualified candidates to draw from for future positions, including passive candidates who might not be actively looking for work, but who possess all the required skills for a particular job according to their candidate profile.
  1. Talent pipelines: Visualization tools that indicate where each candidate is within the recruiting process, including the typical recruitment phases: screening, interviews, skill assessment, background check, references, offer, etc.
  1. Workflow automations: Automations are the most valuable time-saving feature of recruiting CRMs. The best systems automate tedious tasks like scheduling interviews, sending out reminders, prompting candidates for references, etc. Many systems also make it possible to set up automated nurture or drip campaigns to casually keep your connections in the loop for future opportunities.
  1. Reports, metrics and analytics: Recruiting CRM systems fill up with data very fast. The best systems include built-in reports that show both high-level productivity overviews, as well as the success rates for individual recruiters in a staffing firm or recruiting agency. 
  1. Collaborative hiring tools: Since recruiting CRMs are generally used the most by staffing firms or agencies, it’s important that they include solid tools for collaborative hiring. This includes the ability to leave notes for other team members in candidate profiles, tag them with @mentions, or generally aggregate and track all communications into one central candidate profile so all team members are on the same page at all times. 

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Overviews of the 10 Best Recruiting CRM Software

Here’s a brief description of each recruitment CRM to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface. 

1

Manatal

Advanced recruiting CRM with the ability to organize and analyze recruiting efforts for multiple clients

Manatal’s all-in-one recruitment CRM & ATS simplifies the recruitment process through job portal integrations, easy-to-manage talent pipelines, and AI-driven candidate recommendations. Their Chrome extension for LinkedIn makes it quick and easy to parse public information and add it to candidate profiles. From there, you can organize all your candidate applications into kanban-style boards for each position, and advance candidates to the next stage using their drag-and-drop pipeline feature.

Manatal’s recruitment CRM has specific features that are purpose-built for recruitment and staffing agencies. This includes tools to manage relationships with different clients you’re recruiting for, and reports that let you track placements and revenue generated per client as well. To give you ultimate oversight of your team’s productivity, you can link revenues directly to jobs and clients, allowing you to measure your return on investment (ROI) for your team’s efforts on a per client basis. As well, you can also grant clients access to a customizable external view of your Manatal system, making it easier to interact with them and keep them informed.

Manatal integrates with Office 365, Microsoft Outlook, LinkedIn, Gmail, Facebook, WhatsApp, Mailchimp, Zapier, and other platforms. They also have an open API to support additional custom integrations, plus a full-feature app for mobile recruiting.

Pricing for Manatal starts at $15/user/month. They also offer a free demo and a 14-day free trial through their website.

14-day free trial

From $15/user/month

2

Recruit CRM

Sophisticated recruiting CRM software, well-suited for agencies, including detailed reports to assess team productivity

Recruit CRM combines the functionalities of a CRM with an ATS (applicant tracking system), making it an excellent choice for high-volume recruiters or recruitment agencies. Their user interface is intuitive and includes a kanban style view that visually organizes all the prospective candidates in your hiring pipeline with separate columns for whichever recruitment phase they’re in. Moving them along in the pipeline is also straightforward, with just a click. To help increase your productivity, Recruit CRM also allows you to set up triggers for automated emails and other tasks to occur once you move a candidate from one phase to the next. As well, to facilitate collaborative hiring, you can add notes to candidate profiles and tag your colleagues by name to ensure no one misses a beat.

Their software can manage your job postings, which automatically populate the careers page on your website. That means, as soon as you post or deactivate a position within the CRM, the changes happen in sync on your job page too. Their Chrome browser extension also simplifies candidates sourcing through LinkedIn. You can use it to tag promising candidates and add them to your general database, or to one of your active hot lists, which function as individual talent pools for each position. Once flagged, Recruit CRM automatically scans the candidate’s profile details and transfers their personal details into your system for future use.

Their suite of built-in reports are what makes Recruit CRM stand out as an asset for recruiting teams or staffing firms. You can run custom reports on all types of common recruiting metrics, or use one of their built-in reports, such as their Recruiter KPI Report, their Candidate Lifecycle Report, a Job Statistics Report or a Client Performance Report. Within each report, the data is visualized graphically, as well as in a table format that can be exported as a CSV file. Managers can even compare the output of recruiters side-by-side or click into the individual graph points to drill down into more nitty gritty details. All-in-all, their reporting tools lend great visibility to the productivity of your recruitment team as a group and at the individual level too.

Recruit CRM integrates with Gmail, Outlook, and many other systems by connecting it to a Zapier account or through their custom API.

Pricing for Recruit CRM starts at $69/user/month. They also offer a free demo and free trial through their website.

14-day free trial

From $50/user/month

3

Salesforce CRM

Best for its extended functionality through AppExchange

Salesforce is a cloud-based CRM platform that streamlines a company’s recruitment process, candidate tracking, and hiring process and improves the quality of candidates. It does this by automating HR tasks to reduce human error and speed up the processes involved. This solution is used by a wide range of companies ranging from startups to Fortune 500 companies.

The CRM platform functions as an all-in-one software to meet the many needs a business can have, including prospect management, onboarding, and HR management. The cloud-based platform combines all client and candidate data in a single accessible dashboard powered by AI, automation, and personalization to customize the journey of suitable candidates. Salesforce empowers recruiters with a 360-degree view of both clients and candidates to offer value-added services to help move beyond the traditional sourcing approaches that many companies still use.

Should Salesforce prove to lack certain features that a particular company needs for its hiring process, it is possible to look for a specialized solution through Salesforce AppExchange. Several applicant tracking systems are available in the AppExchange that can be used to extend Salesforce’s native Customer 360 feature. Having the choice to simply stick with Salesforce’s functionalities or augment it using solutions built on Salesforce allows companies to have a flexible tool to continue using the platform instead of subscribing to a different software altogether.

The pricing for the CRM recruitment platform is available on the Salesforce website, but the cost of the solutions in the AppExchange is separate.

14-day free trial

From $25/user/month (billed annually)

4

Tracker

Combined CRM + ATS tool with advanced features for activity and task tracking, voice-to-text, and bulk emails or texts

Tracker’s combined CRM and ATS software includes a wide range of useful functions to help hiring teams stay organized and efficient, at scale. Specific time-saving features within their CRM tool include: customizable templates for emails, letters, texts; personalized bulk email capabilities for up to 20,000 simultaneous emails; workflow automation tools for common tasks (think follow-ups, assigning tasks to your co-workers based on status changes, etc.); and dedicated extensions for LinkedIn, Outlook and Gmail. Tracker also helps teams stay on track through their activity management and task board features, which are unlimited and completely customizable, including the ability to drag-and-drop items, check them off once complete, or assign them to fellow team members.

Competing against CRM giants like Salesforce and HubSpot, Tracker’s CRM also includes several advanced features to increase productivity even further. Not only does their CRM system track and link all types of candidate interactions into candidate profiles, they also allow you to set up your communications in advance—when you have time—and use their “send later” feature to roll them out whenever you’re ready. On top of that, they have a voice-to-text feature where you can narrate your directions to Tracker without needing to type a thing. As well, their advanced Telephony features enable 2-way text communications with candidates (including text templates), plus their click-to-call ability followed by automatic call logging with call recording playback.

Tracker integrates with Gmail, LinkedIn, Microsoft 365, and Microsoft Outlook, as well as with other communication tools, social media platforms and popular job boards. They also have a full-feature mobile app for Android and iOS devices too.

Pricing details for Tracker are available upon request. They also offer a free demo or a free trial through their website.

Free trial + free demo available

Pricing upon request

5

PCRecruiter

Recruiting CRM software with detailed candidate profiles and recruitment analytics

PCRecruiter is a CRM software that helps recruitment professionals source, track, and manage candidates throughout the hiring process. It helps users develop relationships with potential candidates, identify the best talent for open positions, and streamline communication and collaboration between team members. The software also automatically posts job openings on popular job boards like LinkedIn.

PCRecruiter lets users conduct comprehensive candidate searches based on resumes, keywords, and notes. Users can create profiles for potential candidates and track all their information in one place. This includes contact information, resumes, and responses. Users can define and automate workflows for various recruiting processes, and its drag-and-drop interface makes it easy to edit and manage candidate placements.

Their sequencing feature helps users track activity and monitor progress through metrics and charts, giving users insight into their client and candidate engagement activities. Users can view recruitment analytics in various visual presentations, including bubble charts, line graphs, and bar charts. They can generate, export, and share detailed reports in various formats with other team members.

Their email integrations allow users to synchronize contacts from other systems easily. PCRecruiter enforces standard security measures, ensuring that confidential data is always protected. Users can toggle on permissions and controls, letting them have complete control over who can access what type of documents.

Integrations are available through PCRecruiter's public API, or by connecting a paid Zapier account. They also have native integrations with Gmail, Microsoft Office, and Office 365, and a mobile app that users can access from anywhere.

Pricing for PCRecruiter starts at $85/user/month. No free trial is available, though you can request a free demo through their website.


Free demo available

From $85/user/month

6

Recruiterflow

End-to-end operating system for recruiting and staffing agencies with helpful, time-saving automations

Recruiterflow is an applicant tracking & recruiting CRM software for ambitious recruiting & staffing firms. What makes Recruiterflow different from other ATS and recruiting CRM products, is their recruiting automation, simplicity, and ease of use. Recruiterflow helps you manage your candidate and client pipeline with visual, drag-n-drop kanban style boards, and post jobs on different job boards like Indeed and LinkedIn.

With Recruiterflow's email sequences, it's easier than ever for recruiters to reach out to candidates and clients quickly. However, the crown jewel of their platform is their cutting edge recruiting automation, which creates a positive candidate experience and is one of the most advanced automations in the industry.

Recruiterflow's platform is simple and easy-to-use, requiring almost no training. You can also review your recruiting strategy and performance at all times using their real-time reporting.

Recruiterflow integrates with popular job boards and Zapier. You can also build your own custom apps or set up additional software integrations using their open APIs.

Pricing for Recruiterflow starts at $85/user/month. They also offer a free demo and a 14-day free trial through their website.

14-day free trial + free demo

From $85/user/month

7

Act!

Best for its offline and mobile access

Act! is an on-premise and cloud-based CRM and marketing automation platform developed by Swiftpage for small and midsize businesses. The software enables you to manage a robust central repository of information related to your clients, leads, opportunities, and prospective staff members.

Act! is available with cloud hosting or on-premise, and it’s capable of storing client and prospect interactions, activities, contact information, and account histories. It also provides marketing and sales automation to facilitate continuous business growth with better engagement, retention, and sales.

Apart from centralized contact information, Act! CRM also automates repetitive and time-consuming tasks, including various sales processes and the scheduling of certain marketing and recruiting tasks. This is meant to enhance productivity and operational efficiency. The task and activity management module, in particular, can be useful in the recruiting process as it allows users to keep track of priority calls, applicant meetings, as well as daily activities and task lists to effectively manage the recruiting team’s time and effort.

Act! has two separate pricing for its on-premise and cloud-hosted version. Act! Premium Desktop starts at $37.50 per user/month, while Act! Premium Cloud, starts at $30 per user/month, both billed annually. A 14-day free trial is available for the cloud-hosted version.

14-day free trial

From $30/user/month (billed annually)

8

SmartRecruiters

Full-suite recruiting software including a CRM, recruitment marketing tools, and special features for recruiting events

SmartRecruiters is a modern and flexible recruiting platform with end-to-end recruiting features, suitable for teams of any size, including enterprise-level organizations. Their recruiting CRM software, called SmartCRM, gives recruiting teams the tools they need to strengthen their employer brand, build a candidate pool of active and passive candidates, and nurture their interest through branded rule-based drip campaigns. Their recruiting software also includes a feature to discover qualified candidates inside of your organization too.

Their recruitment marketing tools make it easy to market your company presence at networking events and career fairs by building custom landing pages for each event. Another unique feature is their SmartRecruiters Field Recruiting App, which is tailored for recruiting events like job fairs and campus recruiting events. During the event, their app functions as a branded kiosk and can parse resume details directly into candidate profiles in real-time. You can also set up useful automation throughout your recruiting process to help you increase your recruiting outreach at scale. This makes them a great platform for high volume recruiting or organizations experiencing hyper growth.

SmartRecruiters integrates with 600+ software applications. On the off chance that you’re using tools that aren’t already in their app marketplace, their development team will integrate them into your system for no extra cost.

Pricing details for SmartRecruiters are available upon request. They also offer a free demo through their website.

Free demo available

Pricing upon request

9

Cornerstone OnDemand

Well-known HCM software with tools for external and internal candidate management, including upward mobility and succession planning.

Cornerstone’s HCM (human capital management) platform includes a wide range of features, such as modules to support recruiting and onboarding, learning and development, performance management, engagement, and core HR data management.

Their CRM module helps manage the candidate experience with external, as well as internal candidates, since their system has tools for identifying existing employees who are ready for upward mobility in their career. Through their AI-generated career site, existing employees can easily compare job description competencies to where they currently are in their own development plans, helping them stay focused on the next step in their career.

Pricing details for Cornerstone are available upon request. They also offer a free demo through their website.

Free demo available

Pricing upon request

10

Jobvite

All-in-one talent acquisition software with sophisticated features to boost candidate engagement including video screening and self-scheduled interviews

Jobvite’s talent acquisition suite includes features that address the entire candidate sourcing and recruitment lifecycle, including systems for employee referrals, internal mobility, recruitment marketing, interviewing, volume hiring, DEI (diversity, equity & inclusion), and candidate experience tools. You can use their software to run multi-channel recruitment campaigns to connect with candidates on whichever platform they’re active on the most, then engage them regularly through personalized email and text campaigns to keep your connection warm.

Advanced features in Jobvite’s CRM software include their AI-chatbot that manages candidate conversations for you using intelligent messaging, and their robust recruitment marketing tools that lets you separate your talent pool into smaller, more well-defined groups based on key factors like candidate location, skills, and interests, making it easier to nurture each talent pool independently.

Two other features really stand out in Jobvite’s software that help recruiting teams provide a positive candidate experience right from the start. Their video screening tool makes the entire candidate screening process more efficient, as it enables recruiters to cut down on their screening time by requesting video responses that candidates record at their own convenience, rather than spending hours screening candidates face-to-face. As well, for candidates who advance to the next round, their interview scheduling tool empowers candidates to self-schedule their interview based on remaining availability, giving them more flexibility and control to meet on their own terms.

Jobvite integrates with many popular HCM and ATS platforms, including ICIMS, Infor, Kenexa, Oracle, PeopleSoft, Taleo, and Workday, as well as popular job board aggregator sites including Indeed, LinkedIn and Glassdoor.

Pricing details for Jobvite are available upon request. They also offer a free demo through their website.

Free demo available

Pricing on request

Need expert help selecting the right CRM Software?

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The 10 Best Recruiting CRM Software Summary

Tool Free Option Price
1
Manatal

Advanced recruiting CRM with the ability to organize and analyze recruiting efforts for multiple clients

14-day free trial

From $15/user/month Visit Website
2
Recruit CRM

Sophisticated recruiting CRM software, well-suited for agencies, including detailed reports to assess team productivity

14-day free trial

From $50/user/month Visit Website
3
Salesforce CRM

Best for its extended functionality through AppExchange

14-day free trial

From $25/user/month (billed annually) Visit Website
4
Tracker

Combined CRM + ATS tool with advanced features for activity and task tracking, voice-to-text, and bulk emails or texts

Free trial + free demo available

Pricing upon request Visit Website
5
PCRecruiter

Recruiting CRM software with detailed candidate profiles and recruitment analytics

Free demo available

From $85/user/month Visit Website
6
Recruiterflow

End-to-end operating system for recruiting and staffing agencies with helpful, time-saving automations

14-day free trial + free demo

From $85/user/month Visit Website
7
Act!

Best for its offline and mobile access

14-day free trial

From $30/user/month (billed annually) Visit Website
8
SmartRecruiters

Full-suite recruiting software including a CRM, recruitment marketing tools, and special features for recruiting events

Free demo available

Pricing upon request Visit Website
9
Cornerstone OnDemand

Well-known HCM software with tools for external and internal candidate management, including upward mobility and succession planning.

Free demo available

Pricing upon request Visit Website
10
Jobvite

All-in-one talent acquisition software with sophisticated features to boost candidate engagement including video screening and self-scheduled interviews

Free demo available

Pricing on request Visit Website

Other Options

Here are a few more options that didn’t make the best recruiting software list:

  1. Bullhorn

    User-friendly recruiting CRM with time-saving automations and LinkedIn integration for improved candidate sourcing

  2. Gem

    Comprehensive talent CRM software with targeted email campaigns and outreach analytics

  3. JobAdder

    Scalable recruitment CRM + ATS with 200+ job board integrations and a useful competition tracking tool

  4. Fetcher

    Customizable recruitment tool with automated email campaigns, diversity sourcing tools, and advanced metrics

  5. Eightfold AI

    Sophisticated talent intelligence platform including a talent CRM and AI-generated candidate selection processes.

  6. Zoho Recruit

    Structured CRM system with advanced recruitment automation tools to ensure quality candidates have a positive experience

  7. Crelate Recruit

    Powerful recruiting CRM with integrated communication tools and automations suitable for high-volume recruiting, including advanced candidate data analytics.

  8. iSmartRecruit

    Engagement-focused CRM software suitable for managing candidates, clients, freelancers, vendors, and leads - available as a 14-day free trial.

  9. Workable

    Modern recruiting software with job posting automation for 200+ job sites, AI-powered candidate recommendations and interview scorecards - available as a 15-day free trial.

  10. JazzHR

    Customizable recruiting software with tools to advertise job openings to multiple job boards simultaneously, and standardize your outreach to all qualified candidates.

Other Resources

Now that you’ve taken a closer look at these top-ranking recruiting CRM systems, which features sound the most attractive to you?

Not sure if recruiting CRM software is the right fit for you? Perhaps what you actually need is better candidate sourcing software, or a tried and true applicant tracking system?

To round out your whole approach to talent acquisition and management, I recommend taking a look at some of our other popular resources too:

If you found this article helpful, I also highly recommend signing up for our weekly People Managing People newsletter too. You’ll gain access to our latest articles covering a whole range of useful HR-related topics, plus an occasional inspirational quote!

By Kim Behnke

Kim Behnke is an HR Tool Expert & Writer for People Managing People. She draws on her 9 years of human resources experience and her keen eye for systematic processes to support her analyses of the top HR tools on the market. She is passionate about maximizing efficiencies and streamlining workflows to ensure internal systems run smoothly. Kim's HR experience includes recruitment, onboarding, performance management, training and development, policy development and enforcement, and HR analytics. She also has degrees in psychology, writing, publishing, and technical communication. When away from her desk, she can usually be found outside tending to her ever-expanding garden.