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Managing people operations in small businesses is often a fun but challenging job juggling multiple responsibilities with limited resources.

From hiring and onboarding to payroll, compliance, and employee relations, the demands are constant, but manual processes and disconnected systems can slow things down and lead to costly errors.

HR software offers a solution—streamlining workflows, helping keep on top of compliance, and improving the employee experience.

The right system can automate tedious administrative tasks and provide valuable workforce insights to make better the talent management decisions.

However, with a crowded market, selecting the right solution can feel a bit overwhelming, especially if you're already swamped with work.

To help make the selection process more efficient, in this article I break down some of the top HR software for small businesses including pricing, key features, and other unique selling points.

Why Trust Our HR Software Reviews

We've been testing and reviewing human resources software since 2019. We've tested more than 2,000 tools for different HR use cases and written over 1,000 comprehensive software reviews.

As HR professionals ourselves, we know how critical and difficult it is to make the right decision when selecting software, so we invest in deep research to help our audience make better software purchasing decisions.

Learn how we stay transparent, and take a look at our software review methodology.

Best HR Platforms for Small Business: Pricing Comparison Chart

This comparison chart summarizes pricing details for my top HR software selections to help you find the best HR software for your budget and business needs.

Reviews of the Best HR Software for Small Businesses

Here you’ll find my overviews of the 10 best HR software I selected specifically for small and midsize businesses. In my research, I kept core HR challenges of SMBs in mind, like hiring and retaining top talent, ensuring legal compliance, and driving professional development. I’ve outlined each provider’s best use case, standout features, and pricing information.

Best for employee engagement and satisfaction

  • 7-day free trial
  • From $6.19/user/month (billed annually)
Visit Website
Rating: 4.4/5

BambooHR is a popular HR management solution made for small businesses that covers the entire employee lifecycle, from onboarding to offboarding.

Why I picked BambooHR: Their HR software is a great choice for small businesses because it covers a full range of core HR needs at an affordable price, with additional add-ons available depending on your needs.

Some of the most interesting features are around building company culture. You can create employee satisfaction surveys with anonymous feedback to learn what people think about work. You can then track this over time to see how your employee engagement efforts are paying off.

BambooHR Standout Features and Integrations:

Features include an employee database, hiring and onboarding tools, time off and benefits tracking, performance management, and employee experience and community-building tools. BambooHR also offers add-ons for payroll, benefits administration (US companies only), and time-tracking.

Their performance management module also helpfully connect performance tracking with compensation updates, promotions, and raises, making managers' lives easier.

Integrations include Slack, Deel, Lattice, Officevibe, TalentLMS, Bonusly, Lever, Payscale, Papaya Global, Oyster HR, and dozens more.

Best for large recruitment pools

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.3/5

Greenhouse is a recruiting, hiring, and employee onboarding software that provides a basic plan that's well-suited to the needs of small businesses.

Why I picked Greenhouse: You can reach a much wider candidate pool through the software, and post on over a thousand job boards. The software helps you post on the most relevant boards with smart recommendations based on industry performance and historical data. Included boards are both niche sites as well as major job marketplaces.

You can keep track of all your candidate's contact information in the platform's contact database. You can also use that data to craft personalized follow-ups, interview requests, and other candidate engagement communications. The platform has automation tools to help you reduce the workload of keeping up with candidate communications, too.

Greenhouse Standout Features and Integrations:

Features include scorecards for screening applicants and tools to conduct your screenings anonymously to ensure fair and consistent evaluation. Once you've hired an employee, the software has a complete set of onboarding tools to help you get them up and running quickly.

Integrations include Broadbean, Canditech, Cord, Docusign, Dropbox, FlexJobs, Google Meet, Indeed, Microsoft Teams, Paradox, and Seek.

Best all-in-one global solution for SMBs

  • Free demo available
  • Flat rate user pricing, with a free version for businesses with up to 200 people
Visit Website
Rating: 4.8/5

Deel is a comprehensive HR platform designed for businesses of all sizes. Deel's platform is user-friendly and integrates several features that make it easy to manage and pay workers compliantly without juggling multiple tools.

Why I picked Deel: For small businesses and startups, Deel has made their new HR tools free, so it’s an excellent option for onboarding and managing additional help. Furthermore, Deel’s global compatibility lets you hire and manage freelancers and employees in 150+ countries without having to figure out local laws, tax systems, or international payroll management.

Deel Standout Features and Integrations:

Features include contract and stock option management, expense reimbursements, compliance documentation tracking, and 24/7 online chat support. Employees and contractors can self-manage their pay and personal data, which reduces admin load.

Deel uses major payment providers like Wise, PayPal, Payoneer, and Revolut to offer flexible withdrawal options and reduce unnecessary international transfer fees.

Integrations are available with Ashby, BambooHR, Expensify, Greenhouse, Hibob, Netsuite, Okta, OneLogin, QuickBooks, SCIM, Xero, Workday, and Workable.

They also have an Open API solution that allows developers to build their own interfaces on top of the Deel platform too.

Best for talent development and performance

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.3/5

Mitratech Trakstar is a comprehensive HR software solution designed to assist small businesses in managing various aspects of talent development. It offers tools for performance management, learning management, applicant tracking, and workforce analytics, all integrated into a single platform. 

Why I picked Mitratech Trakstar: I appreciate its focus on talent development. The platform offers tools to help attract, retain, and engage top talent—key elements for any growing company. It includes the ability to conduct customizable performance reviews, set and track employee goals, and facilitate 360-degree feedback. These features enable you to align employee objectives with business goals and foster a culture of continuous improvement.

Additionally, Mitratech Trakstar's learning management system (LMS) lets you create and deliver engaging training content to support talent development and facilitate upskilling.

Mitratech Trakstar Standout Features and Integrations:

Features include workforce analytics that provide insights into employee performance and engagement, helping you make informed HR decisions. The applicant tracking system streamlines the hiring process by enabling collaborative recruitment and efficient candidate sourcing. It's also connected to onboarding workflows, making it easy to transform applicants into new hires.

Furthermore, to support employee engagement and improve retention, the platform offers engagement surveys to gauge employee satisfaction and identify areas for improvement. You can also filter and segment survey results into different groups and time periods to analyze how key changes have impacted different teams.

Integrations include ADP Workforce Now, Paylocity, BambooHR, Namely, Ramco, UKG Pro, Syntrio, SFTP, Azure, Okta, Salesforce, Zoom, GoToWebinar, and DocuSign.

Best for global payroll options

  • Free demo available
  • From $25 - $199/user/month
Visit Website
Rating: 4.5/5

RemoFirst is a cloud-based HR software solution that helps small businesses and startups comply with tax regulations and labor laws.

It automates the tax and payroll process and offers a compliance guarantee, which protects businesses from potential penalties. Furthermore, it provides support and resources to help companies comply with changing regulations.

Why I picked RemoFirst: Their global payroll reporting feature makes it easy for businesses to keep track of employee payroll information across multiple currencies and jurisdictions. The report includes detailed information on employee salaries, deductions, and contributions, with controls to ensure deductions are being withheld correctly.

RemoFirst can also generate tax reports and evaluate employee benefits and compensation packages. Plus, all employee data is stored securely in the RemoFirst cloud, making it easy for businesses to access and use when needed.

RemoFirst provides 24/7 customers with a live chat feature, giving access to its team of experts to help with troubleshooting problems.

RemoFirst Standout Features and Integrations:

Features include a self-service portal where employers can view and update their employees' information, including contact information, job titles, and salary data.

Plus, you can use RemoFirst to enroll employees in health insurance, dental insurance, and other benefits programs. Employees can use the tool to view their benefit options and make changes to their coverage.

RemoFirst also offers a mobile app that allows users to access their accounts from anywhere. The app makes it easy to keep track of employees' hours and vacation days, and provides a convenient way for employees to view their pay stubs and W-2 forms.

Integrations include Google Workspace, Microsoft Office 365, Slack, and Zoom. An API is also available to support custom integrations, as well.

Best for integrated payroll and benefits

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.2/5

Paychex Flex is a cloud-based platform that offers a wide range of HR services, including payroll, benefits administration, time and attendance, and hiring.

Why I picked Paychex Flex: Its comprehensive functions are perfect for supporting a small business, but it is also designed to be scalable, so you won't outgrow it as you expand. It offers a high level of customization, allowing you to tailor the system to match your specific HR processes and workflows. This flexibility ensures that the software will grow and evolve with your business.

Paychex Flex Standout Features and Integrations:

Features that make Paychex Flex stand out include its payroll service, which integrates smoothly within its broader HR and benefits administration solutions. This integration streamlines data management, eliminates the need for duplicate data entry, and ensures consistency across various HR functions. Paychex Flex's payroll service also generates various reports related to payroll, taxes, benefits, and labor costs, which can be customized and exported for further analysis. 

Paychex Flex also features excellent benefits administration that is integrated with insurance carriers and benefit providers, simplifying the administration of employee benefits. Starting with employee onboarding, Paychex Flex handles the communication and coordination between employees, employers, and benefit providers throughout the enrollment process.

Paychex Flex can also help ensure that your business is in compliance with various laws and regulations, including the Consolidated Omnibus Budget Reconciliation Act (COBRA) and the Affordable Care Act (ACA). This is perfect for small businesses that may not have someone on staff who can help ensure compliance.

Integrations include BambooHR, Clover, Flowtrics, GoCo, JazzHR, Oracle, QuickBooks Time, Webtimeclock, Timeero, and Xero.

Best for automatic compliance monitoring

  • Free demo available
  • From $99/month
Visit Website
Rating: 3.6/5

Bambee is a cloud-based HR software that provides small businesses with access to HR support and guidance from certified HR professionals. It's designed to help small businesses with their HR needs, such as employee onboarding, compliance, and employee terminations.

Why I picked Bambee: Its HR software is affordable and easy to use with an intuitive user interface. The customer support team is always available to assist with any questions or concerns, and all clients receive a dedicated HR manager as well. On top of that, you can also sign up for their guided payroll service as an add-on if you need additional help with your payroll process.

Bambee Standout Features and Integrations:

Features that make Bambee unique include its automatic compliance tracking feature, which ensures that your business is always in compliance with state and federal HR laws. Their HR auditing feature also automatically reviews your HR policies for any potential gaps that need addressing, helping you keep your policies up-to-date with any legal changes.

In addition, their compliance monitoring feature also extends to mandatory training requirements covering health and safety, ethics, sexual harassment training, and other internal requirements.

Integration details are currently not available.

Best dedicated HRIS customer service

  • Free demo available
  • Pricing upon request
Visit Website
Rating: 4.8/5

GoCo is an employee management software with a wide variety of features to streamline your human resources department.

Why I picked GoCo: Small businesses don’t often have their own IT departments, which makes handling software issues challenging. GoCo is an excellent choice because they assign a dedicated Customer Success Manager to every customer so you'll always have somebody attending to your software concerns.

Instead of replacing your trusted software platforms for payroll or benefits, GoCo integrates with them to ensure that you can continue using software that works well for you. Their pricing is also modular, meaning you can reduce costs by only paying for the modules you actually need.

GoCo Standout Features and Integrations:

Features include an HRIS, onboarding, document management, benefits administration, payroll, time tracking, performance management, and compliance. You can use GoCo to automate your onboarding checklist to ensure new employees have an organized new hire experience.

GoCo also offers a self-service portal where employees can track and manage their time-off requests, update their contact information, and make changes to their benefits and dependents, promoting self-sufficiency.

Integrations include 15Five, CheckHR, Greenhouse, JazzHR, Microsoft Outlook, Slack, Workable, Zoom, and others.

Best for local businesses with deskless workers

  • Free demo available
  • From $8/employee/month + a $49 base fee/month
Visit Website
Rating: 4.8/5

Eddy is an all-in-one HR suite built for small, local businesses. With Eddy, businesses can hire, onboard, manage, and pay employees within one easy-to-use software.

Founded in 2017 by former professional basketball player turned entrepreneur, Travis Hansen, Eddy has grown rapidly due to its simple but powerful product, highly-rated customer service, and focus on local businesses with deskless workforces.

Key features include job posting management, tracking incoming candidates, and a full-scale applicant tracking system (ATS) to support your hiring process. The onboarding system lets HR managers create custom onboarding packages, assign tasks, and easily collect digital signatures.

A core function of Eddy is people management—users can access company directories and store important employee records, add notes to performance reviews, and attach training and certifications to employee profiles.

You can also create custom PTO policies and approve or deny requests; tap into their time tracking tool, which allows employees to easily clock in and clock out; and navigate payroll processes using Eddy’s full-service payroll management system that includes support for multiple pay periods and end-of-year W-2 preparation, filing, and distribution.

Eddy starts at $8/employee/month plus a $49 base fee, and offers a free demo.

Best for linking team calendars and scheduling

  • 14-day free trial
  • From $4.50/user/month
Visit Website
Rating: 4.4/5

Factorial is a cloud-based HR management software with a wide range of features that help small businesses streamline their HR operations for a reasonable price. Their system includes modules for employee management, time tracking, recruitment, onboarding, talent acquisition, employee performance, payroll, and employee expenses. It also offers advanced reporting and analysis tools, allowing small business owners to stay on top of key HR metrics, such as headcount, turnover rate, and cost per hire.

Factorial's HR software includes the features internal recruiters need to advertise job vacancies on various job portals and social media platforms and track candidate applications in one centralized location. Their onboarding tool automates the entire onboarding process, from creating offer letters and capturing digital signatures to gathering employee details on their first day.

It enables enterprises to define performance metrics and track employee progress toward achieving them. Managers can provide feedback, set goals, and conduct performance appraisals.

You can use Factorial to keep digital records of your key employee data, including their personal information, employment details, and performance metrics. This data is securely stored in the cloud and can be accessed by authorized personnel remotely.

Their time-tracking tool monitors employee attendance, breaks, and overtime, with a linked team calendar that also tracks project deadlines, meetings, and events, ensuring everyone is on the same page. Through the platform, employees can clock in and out, request absences, and view their schedules from their mobile devices. Managers can set up alerts to inform them of any missed shifts, so they can act promptly to avoid any payroll discrepancies.

Factorial’s self-service portal allows staff to update their personal information, request vacations, and view performance feedback. The portal has a social feed feature where employees can share updates, which helps foster a vibrant company culture.

Factorial is compliant with data protection laws, including the GDPR. The platform's security features ensure data is secure and only authorized users can access the data.

Integrations are available with Google Workspace, Indeed, LinkedIn, Okta, Payflow, Sage HR, Slack, Zapier, and many others.

Other Small Business HR Solutions

Are none of the above tools a good fit for your organization? Then here are some options that didn’t make our top list but might be a good choice for the right business. You can also check out our article on the overall best HR tools for more advice.

  1. Kallidus Sapling

    For scalability

  2. Arcoro

    For small construction companies

  3. CuteHR

    For managing remote teams

  4. HR.my

    Completely free HR software

  5. SnapHRM

    Free solution for under five employees

  6. Fingercheck

    For workflow automation and approvals

  7. Rippling

    For employee and IT management

  8. Lattice

    For performance and compensation in one

  9. iSpring Learn

    For employee training

  10. Motivosity

    For employee recognition

If you still haven't found what you're looking for here, check out these other related tools that we've tested and evaluated:

Selection Criteria for HR Software for Small Businesses

Selecting the best HR software for small businesses requires an understanding of how these tools can help solve common frustrations small businesses face when trying to manage HR processes efficiently.

My approach to creating this list is grounded in thorough research into how these tools can solve the needs of business owners and employees alike.

I also drew on my years of experience as an HR professional to pinpoint the key features that add a lot of value and cut down on time-consuming processes.

Here's a short summary of the selection criteria I used to build this list of the best HR platforms for SMBs:

Core HR Software Functionalities (25% of total score): To be considered for inclusion in this list, each solution had to fulfill these common use cases first:

  • Core HR data management capabilities that centralize all your employee data
  • Integrated modules for easy digital data management
  • Some form of employee self-service module to reduce administrative requests
  • Tools to manage the recruiting and hiring process, payroll process, time and attendance tracking, or performance management processes
  • Customizable user roles and permissions to curate who can access your employee data

In this case, since HR software is a very broad category, determining the core functions was a little trickier than usual!

However, I also intentionally included a broad set of tools in this list. As a result, each software system in this list is a top choice within its area of expertise and has something unique to offer.

Additional Standout Features (25% of total score): To help differentiate one HR system from another, I also keep a keen eye out for any unique features, including:

  • Advanced analytics and reporting capabilities that offer deeper insights into HR metrics
  • Customizable dashboards and workflows to suit specific business needs
  • Integration capabilities with other business tools and systems for seamless operations
  • Built-in notifications and alerts to ensure no key details or changes slip through the cracks
  • Data visualization tools that represent your workforce data visually in charts, graphs, or dynamic dashboards
  • A user-friendly mobile experience or dedicated mobile apps for Android and iOS mobile devices

Usability (10% of total score): To evaluate the usability of each HR software, I considered the following:

  • An intuitive design that simplifies complex processes and requires minimal training to master
  • Quick access to essential features without overwhelming users
  • A clean, user-friendly interface that you can customize with your company branding to enhance the user experience
  • Role-based access control that's straightforward to configure

Onboarding (10% of total score): To get a sense of each software provider's customer onboarding process, I consider the following factors:

  • The availability of best practice guides to streamline the setup process
  • Whether comprehensive training materials are available, including videos and interactive tutorials, to speed up internal training for new users
  • Customizable templates that are easy to adapt to speed up onboarding
  • Evaluating the availability of dedicated customer success managers or on-call customer support teams, including 24/7 help via chatbots
  • Support for migrating employee data into the new platform

Customer Support (10% of total score): To evaluate the level of customer support each vendor offered, I considered the following:

  • The availability of multiple support channels, including email, phone, and chat
  • Whether they offer a customer-facing knowledge base, FAQs, or other self-service tools to aid problem-solving
  • Whether customer support is only available within specific time frames or zones, or 24/7 via chatbots
  • The overall quality, responsiveness, and helpfulness of the support team during customer onboarding and post-purchase, as inferred from customer reviews

Value for Price (10% of total score): To gauge the value of each software, I considered the following factors:

  • The availability of free trials or demos to test the software before purchasing
  • Transparent pricing models that clearly explain which features are included at each level, with no additional hidden costs for training or set-up
  • Tiered pricing plans with an option catered specifically to small businesses' needs with the option to scale up over time

Customer Reviews (10% of total score): Evaluating customer reviews is the final element of my selection process, which helps me understand how well a product performs in the hands of real users. Here are the factors I considered:

  • Whether a product has consistently high ratings across multiple review platforms, indicating a broad level of user satisfaction
  • Specific praises, criticisms, or trends in customer feedback that indicate the software's strengths or areas for improvement
  • Whether customer feedback specifically mentions issues with ease of use, customer support responsiveness, or lacking features
  • Any testimonials that highlight how a platform solved a particular challenge or adapted to changing business needs

Using this assessment framework helped me identify the HR software that goes beyond basic requirements to offer small businesses additional value through unique features, intuitive usability, smooth onboarding, effective support, and overall value for price.

For HR professionals, it’s about reducing manual work… The more automation and workflow integration you can get, the better.

How to Choose HR Software

As covered, HR software can help small businesses solve many talent management challenges and improve numerous processes.

To help you get clear on what you need, as you work through your own unique HR software selection process, keep the following points in mind:

  • What HR challenges are you trying to solve? Identifying your challenges can help you clarify the right type of HR software for your needs. Common challenges may include:
    • Large volumes of manual data entry,
    • Repetitive HR tasks that are tedious and time-consuming,
    • Compliance information that is difficult to oversee at a glance,
    • Managing a heavy volume of administrative requests from your employees for simple tasks (e.g., updating banking details or contact information), or
    • Inefficient recruiting processes that are slow and cumbersome, leading to poor hiring outcomes.
  • What outcomes are important and how will you measure success? Being clear on your desired outcomes upfront is crucial to avoid wasting valuable time. Key outcomes for implementing your new human resources software could include:
    • Increased efficiency and productivity following the full digitization of your employee data,
    • Reduced repetitive tasks as a result of setting up new workflow automation rules to digitize core administrative processes (e.g., approval workflows),
    • Digitized compliance data that is automatically updated so information is always accurate and up-to-date,
    • A reduction in administrative requests from employees as a result of improved self-service capabilities, or
    • Improved time-to-hire and better candidate quality due to enhanced recruiting tools with sophisticated features for sourcing and screening.
  • Who are your main users? Consider who will use the software and how many licenses you'll need. Will you need access for your entire HR department, or only your senior HR professionals or those involved in key tasks (e.g., payroll or recruiting)?
    • Once that's clear, you should rank the needs of your different users to identify your key priorities for your HR software power users, managers, and employees, to ensure they're all met.
  • What is your budget? To evaluate cost, do a headcount of your existing workforce, plus your projections for the next 5 to 10 years. Since most HR software charges a monthly fee per employee, this will help you estimate your monthly costs and potential ROI.
  • Do you require specific software integrations? Clarify whether your new HR software will replace existing tools, or need to integrate with them. Depending on the type of HR software you're looking for, some key integrations to watch for include accounting, time-tracking, and payroll software systems, plus any internal communication tools you already use.
    • Are all the integrations you need available, or can they be custom-configured using an API?
    • Can you reduce your monthly SaaS overhead costs by replacing multiple tools with an all-in-one HR platform?
  • Does the new software satisfy your technical requirements? Consider the software selection alongside your existing workflows and systems. Evaluate what's working well, and any problem areas that need to be addressed.
    • Does the new system offer security features that meet your needs (e.g., two-factor authentication (2FA), etc.)?
    • Does the new system integrate with your corporate workspace (Microsoft SharePoint, Google Workspace, etc.),

Remember, every business is different — don’t assume that an HR system will work for your small business just because it's popular.

Pro Tip: Mark Wei

Pro Tip: Mark Wei

The smaller the HR department, the less systems you use the better, so you might want to get an all-in-one HR system in the beginning and then extend with more specialized tools as your needs develop. This is why the ability to integrate well, ideally with open APIs or native connectors, is key. — Mark Wei, Founder, PropertySensor

How to Implement HR Software

After selecting the ideal HR system for your organization, the next step is crafting a solid implementation plan to integrate the software into your current workflows and equip your team with the knowledge they need to use it effectively.

Your implementation plan should include the following key components:

  • Establishing a clear strategy and timeline for implementation
  • Engaging stakeholders and securing their input
  • Developing a communication plan with clear ownership of responsibilities
  • Rolling out the system in phases to make the transition smoother
  • Providing internal training sessions and ongoing support
  • Encouraging user adoption to overcome resistance to change
  • Preparing and cleaning your data before migrating it to the new system
  • Running test scenarios for critical processes, such as multiple payroll simulations or a mock performance review cycle
  • Officially launching the system, addressing any questions or concerns, and ensuring regular maintenance

If you’re looking for detailed guidance, our comprehensive guide on implementing HR software is a great resource. It even includes an HR software implementation checklist to simplify the process!

During implementation, engage with other areas of the business, and don’t feel that you need to do it all on your own. Understand their needs early, involving them from the start to get them on board, and identify any ‘quick wins’ such as a useful report for your finance team or an informative, high-level dashboard for the CEO.

Assembling a diverse implementation team is also essential. Make sure it includes representatives from key stakeholder groups and end-users to ensure everyone’s needs are considered.

Keep your implementation process straightforward to avoid unnecessary complications.

Often, I observe people complaining about implementation while simultaneously complicating their processes by aiming for overly complex systems that may not be necessary. This approach often leads to frustration.

For more practical advice on how to achieve a successful HR software rollout, check out our podcast with Andrew Swiler on building and implementing an HR tech stack.

Successful small businesses stay ahead of the curve—and the software that propels you needs to do the same! HR software is continuously evolving to keep pace with the changing nature of running a small business.

Here are some of the trends I'm seeing (and anticipating) in these tools:

Integration with AI and machine learning

There's a clear trend towards leveraging AI and machine learning to automate and enhance decision-making processes.

This includes AI-driven candidate screening tools to support the hiring process, predictive analytics for employee performance, and automated payroll systems. These features are rapidly evolving, with software increasingly able to handle complex tasks with minimal human intervention, suggesting a shift towards more predictive and personalized HR management.

Enhanced data security and privacy

With the increasing digitization of HR processes, data security and privacy features have become paramount.

The latest updates show a significant emphasis on advanced encryption methods, secure data storage solutions, and compliance with global data protection regulations.

This trend is a response to the growing concern over personal data security in digital platforms.

Mobile accessibility

The push for mobile accessibility continues to be a critical trend. HR software is becoming more mobile-friendly, with HR apps or mobile-optimized web interfaces that allow managers and employees to access information and perform tasks from anywhere.

This trend caters to the increase in mobile workforces and the need for flexibility in accessing HR services.

These emerging trends in HR software are not just technological advancements; they are strategic tools addressing the key pain points and needs of HR professionals in small businesses.

Adopting these trends can streamline operations, improve efficiency, and foster a more engaged and compliant workforce.

These trends demonstrate a significant shift towards more intelligent, flexible, and secure HR software solutions that help small businesses stay adaptable, agile, and poised for future growth.

Security is often overlooked when choosing HR tools… You’re handling employees’ sensitive personal information, so you need to ensure the platform is secure and can protect that data from breaches.

What is HR Software?

HR software is a digital tool for managing employee-related activities, aimed at streamlining HR processes like hiring, payroll, performance management, and benefits administration.

The primary purpose of HR software for small businesses is to ensure that all HR functions are taken care of without breaking the bank or expending more resources than needed.

Features of HR Software for Small Businesses

Choosing the right HR system for your small business is crucial to ensure your internal processes run smoothly.

Plus, it's also important to ensure the HR system you choose is compliant with the industry standards and regulations in your jurisdiction.

For example, leading HR platforms that serve clients in the US should comply with the CCPA (California Consumer Privacy Act), while HR software designed for European clients should comply with data security regulations like GDPR (General Data Protection Regulation).

Many systems also strive to match the Fair Labor Standards Act (FLSA) in the US, or meet ISO 27001 standards for information security management, ensuring the protection of sensitive employee data.

Here are the most important features to look for as you're considering different human resources management software:

  • User-Friendly Interface: The software can have all the features in the world but without a straightforward and intuitive user interface it's unlikely to be used to its full potential. Ease of use is crucial for the adoption and effective utilization of the system across the organization.
  • Payroll Processing or Integrations: Software with built-in payroll management functions, or integrations with other payroll systems will simplify your payroll process, reduce errors, and run payroll faster. These payroll modules can often manage tax filing at the local and federal levels too. One AI-based solution reduced one SMES payroll run to an hour per month!
  • Compliance Management: Monitoring changes to labor laws and regulations is a constant challenge. HR software that offers compliance management features helps ensure that businesses stay on top of these requirements, reducing the risk of penalties.
  • Employee Self-Service Portal: Empowering employees to manage their personal information, request time off, and access payslips reduces the administrative burden on HR.
  • Applicant Tracking System (ATS): An ATS streamlines the hiring process by organizing and simplifying candidate tracking and communication. These tools can help you manage your job postings, schedule interviews, send out offer letters, and more. They're super valuable for small businesses looking to improve their hiring efficiency and attract the best talent.
  • Performance Management Tools: Effective performance management tools help teams set, track, and review employee goals and performance. This feature is key to aligning individual objectives with the company’s goals and fostering a culture of continuous improvement.
  • Attendance Tracking & Time-Off Management: These combined features help small businesses manage timesheets, PTO, overtime, absences, and leave balances efficiently. Accurate time tracking is also essential for payroll accuracy and labor compliance.
  • Employee Lifecycle Management: Another helpful feature for small but growing companies is setting up automated employee onboarding processes and employee offboarding workflows. Just create a list of all the things new hires need to do before starting, send them a link to your tool, and they can work through the tasks independently.
  • Reporting and Analytics: Access to real-time data and analytics enables businesses to make informed decisions. This feature provides insights into HR metrics, such as turnover rates and hiring efficiency, helping businesses identify trends and areas for improvement.
  • Cloud-Based Technology: Access to HR functions from anywhere at any time is essential, especially with the rise of remote work. Cloud-based HR management software offers flexibility, scalability, and less investment into IT resources, allowing businesses to adjust as they grow.
  • Mobile Accessibility: With the increasing reliance on smartphones for professional purposes, mobile accessibility allows employees and managers to access HR functions on the go, providing a more flexible employee experience.

Benefits of HR Software for Small Businesses

In my experience, investing in HR software will make your human resource functions more efficient and effective.

Modern HR solutions can reduce administrative burdens, create a better employee experience, and help you uncover actionable insights for better talent management.

By selecting the best HR software for your needs, you can expect to gain the following benefits:

Increased efficiency

HR software automates routine tasks, freeing up time for HR staff to focus on strategic initiatives.

This automation reduces the time spent on administrative tasks, allowing HR personnel to concentrate on more value-added activities.

One study found that implementing a new HRIS helped save one SMB $175k in one year.

Streamlined data management

By centralizing HR data, HR management software ensures that all employee information is stored in one place, making it easily accessible.

This ensures that all employee records are kept up-to-date and can only be accessed or updated by authorized personnel, reducing the risk of data discrepancies and loss.

Enhanced decision-making

With access to real-time data and analytics, HR software provides insights that aid in informed decision-making. This enables businesses to make strategic HR decisions based on accurate and up-to-date information.

Improved compliance

By keeping track of changing labor laws and regulations, HR software helps ensure that businesses remain compliant. This reduces the risk of legal issues and penalties associated with non-compliance.

Enhanced employee experience

Most HR platforms offers employee self-service portals that empower employees to manage their personal information, submit time-off requests, tap into digital document management tools, and access their payroll and benefits information online.

This level of autonomy improves the overall employee experience, leading to higher engagement and satisfaction levels.

HR software for small businesses can help you manage your HR functions more efficiently and effectively. From improving compliance and decision-making to enhancing your employee experience, the benefits are clear.

For small businesses looking to streamline their HR processes and focus on growth, investing in HR software is a step in the right direction. Read more in our article on the benefits of human resource management software.

Implementing better technology can change the entire work environment. When people aren’t frustrated by systems that don’t work, it makes them more willing to engage and feel positive about their workplace.

Costs & Pricing for HR Software for Small Businesses

HR software solutions offer different pricing options to meet the diverse needs of small businesses.

These plans typically range from basic free versions to more advanced packages with additional features.

Understanding the specifics of each plan will help you choose the most suitable option for your business needs and budget.

Plan Comparison Table for HR Software

Plan TypeAverage PriceCommon Features
Free$0Employee self-service, basic reporting, and access for a limited number of users
Basic$4-7 per user/monthEmployee self-service, payroll processing, basic reporting, and email support
Standard$8-12 per user/monthBasic features plus time and attendance tracking, performance management, and chat support
Premium$15-30 per user/monthStandard features plus advanced reporting, HR analytics, priority support, and custom integrations
A breakdown plans, prices, and features for HR software for small businesses.

When selecting the best plan for you, consider your current and future needs. A free or basic plan might suffice for now, but if your business is poised to grow, a standard or premium plan may be a better fit for the HR features you need.

If cost is your biggest factor, this article digs into the costs of HR software and how you can decide what's best for your company.

To quantify efficiency gains, calculate hours saved by the technology and translate into labor cost reductions. Also, consider compliance and risk reduction benefits and assess whether the tech mitigates risks and assign a potential cost-saving value.

New & Noteworthy Product Updates

The HR software market is constantly evolving as technology advances and vendors release new features.

Below, I've summarized the most recent release notes and product updates from my list of top HR software recommendations for small businesses.

Discover what’s now possible through new feature releases, improvements, and updates for web, desktop, and mobile HR apps for small business.

Learn what’s new, if it’s hot—or not, and how these updates can help small HR teams.

Q1 2025 Product Updates

Greenhouse

In March 2025, Greenhouse introduced several updates designed to improve the flexibility, efficiency, and personalization of its recruiting platform.

The new features aim to streamline tasks for hiring teams and enhance the candidate experience—key areas of focus for small and medium-sized enterprises (SMEs) working to scale effectively.

Highlights include the launch of Design Studio, which allows teams to visually customize job boards without engineering help—ideal for SMEs looking to maintain brand consistency.

Greenhouse's new customizable jobs board.
Greenhouse's new customizable jobs board.

Report Builder now features AI-powered filter suggestions, speeding up report creation.

Sourcing Automation campaigns can now include resume-based sentence personalization, making outreach more engaging. Lastly, recruiters and coordinators can now be assigned at the application level, giving more control over workflows.

Verdict: Hot! These updates bring helpful efficiency and customization improvements, especially for smaller teams with limited technical resources. They meaningfully support more agile and branded hiring.

BambooHR

BambooHR’s 2025 product updates continue to build momentum around efficiency, transparency, and integration.

The AI-Summarized Feedback feature uses machine learning to distill peer feedback into concise summaries, helping managers quickly understand trends and key takeaways, supporting faster, more informed performance conversations.

BambooHr's new AI-powered feedback feature.

The Total Rewards in the Mobile App update brings visibility to compensation and benefits directly into employees’ hands.

Whether it’s base pay, bonuses, or perks, team members can now view their full rewards package from their phones—boosting transparency and reinforcing value.

Lastly, the QuickBooks Online Accounting Integration streamlines financial operations by syncing payroll-related data with QuickBooks, minimizing manual entry and reducing the chance of accounting errors.

Verdict: Hot! These updates hit the mark for SMBs looking to improve employee engagement, reduce administrative load, and tighten alignment between HR and finance. They reflect BambooHR’s continued commitment to building a connected and user-friendly platform.

Paychex and Paycor

Paycor has entered into acquisition proceedings with Paychex, which expect to conclude by mid-2025.

Paychex, Inc. recently announced that it will acquire Paycor HCM, Inc. in an all-cash deal valued at $4.1 billion. Paychex will pay $22.50 per Paycor share, a 19% premium on the 30-day average stock price as of January 3, 2025. The acquisition, approved by both companies’ boards, is expected to close in the first half of 2025, pending regulatory approvals.

The deal combines Paycor’s advanced HCM, payroll, and talent tools with Paychex’s existing offerings, including Paychex Flex. This merger will expand Paychex’s capabilities with AI-driven HR technology, advisory services, and greater reach into mid-market businesses. It also strengthens Paychex’s position through Paycor’s strategic partnerships and embedded HCM integrations.

For users, the merger will deliver better tools and services for managing HR, payroll, and talent. The combined platform will offer improved AI-driven features, expanded solutions, and more efficient service, helping businesses handle HR tasks more effectively.

Verdict: Hot! I'll be watching to see how this merger positively affects both software platforms in the near future!

Rippling Update Notes

Rippling has expanded their EOR coverage into Argentina, Belgium, Hong Kong, Indonesia, and South Africa as of January 2025.

Rippling started 2025 by announcing several new tools and features to simplify HR, IT, and Finance tasks. Key highlights include the Workflow Studio for task automation, expanded Employer of Record (EOR) services in five new countries, and the addition of iPads to the device store.

The Workflow Studio automates tasks like onboarding and approvals using real-time triggers and conditional workflows. EOR services now cover Argentina, Belgium, Hong Kong, Indonesia, and South Africa, making it easier to hire and manage employees abroad. The device store’s inclusion of iPads allows automated ordering and setup for new hires.

These updates save time, improve global hiring, and enhance employee onboarding. The Workflow Studio cuts manual work, EOR expansion enables compliant international growth, and iPads streamline tech provisioning for new employees. Together, they boost operational efficiency.

Verdict: Hot! Collectively, these updates improve the user experience for Rippling customers.

Deel introduces streamlined expense management, more efficient payroll workflows, and better visibility into global operations.

Deel’s January 2025 update improves control, transparency, and efficiency in global HR and payroll.

Key changes include employee-initiated info updates, centralized compensation profiles, and streamlined payroll provider management. The goal: simplify workflows and enhance usability.

Employees can now request personal info updates, pending admin approval. A new compensation profile consolidates salary, variable pay, and history. Deel also enables direct onboarding and management of external payroll providers, giving companies full oversight of payroll operations.

These updates boost clarity and efficiency. Employees gain more control over their data. Employers access clear, unified compensation records. Payroll provider management is now simpler and more transparent, reducing admin work and ensuring compliance.

Verdict: Warm! These updates enhance transparency and efficiency, making HR and payroll management smoother. While not groundbreaking, they add useful refinements that improve user control and clarity.

Frequently Asked Questions

Here are some answers to popular questions we hear often about HR software for small businesses:

Are there different types of HR software that are suitable for small businesses?

There are absolutely different types of human resources software that help small businesses organize all their employee information. The most common types include:

  • HRIS = human resources information system
  • HCM = human capital management [system]
  • HRMS = human resource management system

However, others go by more general terms such as HR management systems or HR record-keeping systems. Within these systems, you’ll be able to access a range of features, including payroll solutions, performance management tools, and self-service benefits administration portals. Many also include mobile apps for both your internal HR team as well as your employees.

As a small business owner, what else should I know to help me select the best HR software?

Small businesses don’t need a complete set of advanced human resources features. When choosing the right HR software for your business, think about your current business challenges and HR needs and choose a tool that excels in these areas. This will help you get the workforce management features you need without overpaying.

To help you make an informed decision, I recommend reading our article covering different HR software requirements.

How scalable are these HR software solutions for growing businesses?

Many HR software solutions are designed with scalability in mind, making them a great fit for growing businesses. They often allow you to easily add new users, functionalities, or modules as your company expands. This flexibility ensures that as your business evolves, your HR software can grow with you, adapting to new challenges without requiring a complete system overhaul.

Generally, human resources software will also have multiple plan tiers to cater to the needs of different business sizes. Many offer freemium plans that are well-suited to small businesses, and you can upgrade as needed to meet the increasing needs of your company.

What kind of customer support and training do HR software companies offer?

HR software companies usually offer customer support and training through a mix of:

  • Online resources and self-serve content (videos, knowledge base, tutorials, etc.)
  • Live support (chat, phone, video, etc.) and email support
  • Training and onboarding programs
  • User-generated support content (forums or communities)

The depth and availability of these resources can vary from one provider to another, and from one plan tier to another. Finding an HR software provider with sufficient support offerings is particularly important for small businesses that may be operating without internal HR expertise. Be sure to consider what support is available when selecting an HR software system for your company.

Do small businesses require HR?

Small businesses need some form of HR. Even if you don’t have a dedicated team, someone at your company needs to process payroll, find and onboard new employees, and manage your staff. The standard ratio of HR staff to employees is 1.4 HR professionals for every 100 employees you have.

HR software can simplify all your core HR processes to help your small team work more efficiently. Also, many online HR software solutions include guidance around compliance and employment law, which is challenging if you aren’t an expert. The key for small businesses is finding a solution with the HR features you need, without having to pay for unnecessary extras.

 

What can you do if your company doesn't have an HR department?

Don’t sweat it. Many small businesses won’t have a dedicated HR department. This isn’t a problem as there’s no legal requirement to have one. But, you will need to educate yourself about HR functions or have someone else in your team be in charge.

If you find that managing HR is taking up too much of your time, use software to automate mundane but time-consuming tasks. Or, consider hiring extra help or investing in HR outsourcing. If that sounds like a good fit, read our article on the benefits of outsourcing HR, including key strategies and other considerations, for more details.

How do HR software systems manage data security and compliance?

Human resources software protects sensitive employee data — like personal information, salaries, contracts, and performance evaluations — using robust cybersecurity measures, including encryption, firewalls, and multi-factor authentication. Regular risk assessments are also conducted by HR software companies to help identify and mitigate potential vulnerabilities, and incident response plans ensure swift action in case of data breaches.

Most HR management software complies with global data protection regulations such as GDPR, HIPAA, and SOC 2 to ensure they meet legal standards for data privacy and security. Businesses should also assess the data security practices of any third-party HR software or services they use to ensure they follow the same strict data security protocols.

This article offers more details into data management best practices if you’re interested in learning more.

How can HR software facilitate change management?

Managing change is integral to the smooth running of any business, but especially for small businesses and startups that are scaling quickly. Keeping everyone aligned and motivated towards collective goals can be tricky, especially when things are shifting or priorities change. HR systems offer tools and functionalities that can support your change management, such as:

  • Communication tools: The ability to send out strategic communications at an individual, team, and company level to explain changes and provide additional information.
  • Business process management: Mapping out your processes and keeping them up-to-date so everyone knows how to manage their workflows and keep operations smooth.
  • Employee feedback surveys: Tools to collect feedback and measure employee engagement levels through change. These insights can contribute to planning new initiatives or important communications.

    Employee management is an art form, and requires ongoing adjustments to get it right. Having a software to support your processes, goal planning, and more can make a big difference.

    Related read: Reviews of the Best HR Software for Startups

    How long is the average implementation process for HR software?

    The implementation process for HR software systems can vary widely depending on the complexity of the system and the specific needs of your business. Naturally, simpler systems can be set up in a matter of weeks, while more comprehensive solutions could take several months to fully implement.

    Key factors affecting this timeline include the scale of the organization, the extent of data migration required, customization needs, and the readiness of the business to adapt to new processes. During this period, businesses often work closely with the software provider to configure the system, transfer data, and train staff on how to use the new tools effectively.

    How can you measure the ROI of implementing new HR software?

    Measuring the ROI of implementing a new internal HR system involves assessing improvements in efficiency, productivity, and cost reductions against the investment made in the software. A simple formula to start with is:

    ROI = (Gain from Investment – Cost of Investment) / Cost of Investment

    Key metrics to consider include the time saved on administrative tasks, improvements in employee engagement and retention rates, and the reduction of errors in payroll and benefits management. Additionally, the software’s impact on strategic HR activities, such as talent acquisition and development, should be evaluated to understand its contribution to the organization’s overall performance.

    For more details on estimating ROI, this article offers more insights into HR software purchase factors to consider, including costs.

     

     

     

     

     

     

     

    What are the most common challenges faced by HR professionals that can be solved by better HR software?

    HR professionals often struggle with manual processes. Tasks like payroll, time-off tracking, and onboarding can become slow, error-prone, and inefficient without software. HR software automates these tasks, saving time and reducing errors.

    Managing employee information without software is another issue. Data is often scattered, making it hard to access important records or stay compliant. HR software centralizes all data, making it easy to find and manage.

    Employee engagement also suffers without the right tools. Employees may feel disconnected without access to self-service options or performance insights. HR software improves communication and engagement by offering these features.

    Do HR software companies also provide small business HR services?

    Yes, many HR software companies also provide small business HR services as part of their offerings. In addition to their HR software programs, they may offer small business HR outsourcing services, which help small businesses manage their human resources without the need to hire a full-time HR team.

    For small businesses, having access to both small business human resource software solutions and outsourced HR services can be incredibly valuable. This can include services like recruitment, onboarding, performance management, and compliance with labor laws.

    The combination of small business HR systems and small business HR support allows companies to efficiently track employee information, streamline administrative tasks, and ensure they remain compliant with local regulations. This strong combination can significantly reduce the burden on small business owners, allowing them to focus on growing their businesses while leaving HR responsibilities to experts.

    Why HR Software is Crucial for Small Business

    HR software is a relatively broad product category, and includes tools that simplify or automate common HR tasks and processes, help you manage the employee lifecycle, process your payroll, and more. So depending on the specific software—and your specific business—it might serve a number of use cases. For small businesses with limited resources, implementing human resources software can be a huge help. Here’s how:

    • Provides a cost-effective solution to ensure a well-established foundation for your HR operations, ensuring compliance as you scale.
    • Streamlines and automates key HR functions and business processes, reducing manual workloads and margin for human error.
    • Lets you measure and enhance employee satisfaction and engagement levels as your teams grow.
    • Gives self-service options to employees so they can manage their contact information, benefits, pay and tax documents, etc.
    • Creates strategic alignment between your HR functions and your broader organizational goals.

    Other HR Resources for Small Businesses

    Working within a tight budget can sometimes be stressful. However, we have a lot of other software lists that were specifically prepared with that in mind.

    Here are our top resources for small businesses you should check out next:

    Small Businesses Need Tools to Support Their HR Operations

    Many small business owners become Jacks of all trades. They end up taking on not just the strategic and operational side of running a business but also people management, HR, accounting, compliance, and more. Investing in the right software solutions and tools to help support you will make a world of difference, and finding the best HR platform for your small business is one step in the right direction.

    To discover more of the best tools for your various small business needs, and get expert insights from industry leaders, be sure to sign up for the People Managing People newsletter.

    Kim Behnke
    By Kim Behnke

    Kim Behnke is an HR Tool Expert & Writer for People Managing People. She draws on her 9 years of human resources experience and her keen eye for systematic processes to support her analyses of the top HR tools on the market. She is passionate about maximizing efficiencies and streamlining workflows to ensure internal systems run smoothly. Kim's HR experience includes recruitment, onboarding, performance management, training and development, policy development and enforcement, and HR analytics. She also has degrees in psychology, writing, publishing, and technical communication, and recently completed a Certified Digital HR Specialist program through the Academy to Innovate HR. When away from her desk, she can usually be found outside tending to her ever-expanding garden.