With so many different employee feedback software available, figuring out which is right for you is tough. You know you want to collect and analyze feedback efficiently to help you identify trends and areas for improvement, but you need to figure out which tool is best. In this post, I'll help you make your choice easier by sharing my insights on the best employee feedback software for collecting and analyzing responses based on my personal HR experience.
What is Employee Feedback Software?
Employee feedback software solutions are digital tools that help you collect, analyze, and draw insights from your staff’s feedback. They allow you to measure employee engagement, satisfaction, and development over time by uncovering feedback trends and monitoring employee sentiment. These advanced survey tools also support anonymous feedback collection to help organizations get truthful feedback from their employees without fearing repercussions.
Using employee feedback software can improve your employee engagement, retention, and satisfaction levels by giving employees a voice and promoting an open dialogue within your organization. They can also help you identify corporate weaknesses for future improvements and make better data-driven decisions.
Trakstar is a robust performance management platform, with tools to support all areas of the employee lifecycle. From recruitment and hiring, to learning management and training, and ultimately to performance evaluations, it covers a lot of ground.
Why I picked Trakstar: When it comes to feedback facilitation, this software allows for ongoing feedback collection to contribute to performance management efforts. I added it to the list because of how it brings together a 360-degree view of each employee's performance, based on feedback from multiple sources. Ahead of performance discussions, employees are also prompted to fill out a quick self-assessment, helping managers to prepare their feedback accordingly in advance.
In addition to providing employees with helpful feedback, the software also helps managers and leaders collect feedback from employees. Engagement surveys help keep a pulse on how employees feel and what their concerns are. These results allow you to track trends and spot opportunities for initiatives, communications, and more in real-time.
Trakstar Standout Features and Integrations
Standout features include goal setting (with a SMART goal structure) and goal tracking tools. Managers and employees can keep track of goal progress over time, and create customized improvement plans when needed. The software also provides robust analytics and reporting tools, giving you in-depth insights into engagement levels, performance metrics, and more.
Integrations include ADP Workforce Now, Azure, BambooHR, Checkr, Google Workspace, Namely, Office365, Okta, Slack, Zoom, and other workplace tools.
- Responsive and helpful customer support team
- Customizable goals and goal tracking
- Robust platform for managing performance
- Full feature set may not be needed by all
- Pricing details are not transparent
Jotform Enterprise is an online data collection platform that caters to businesses and organizations with a focus on multi-user form management. It stands out for its ability to provide tailored solutions for industries such as healthcare, education, and government, and its suite of features including professional services, admin console, and single sign-on.
Why I picked Jotform Enterprise: I selected Jotform Enterprise because of its comprehensive multi-user management capabilities, which include white labeling and options for local data residency. These features are critical for organizations that prioritize data sovereignty and brand consistency. What distinguishes Jotform is its robust integration capabilities with other platforms, dedicated customer support, and advanced functionalities like auto-delete submissions and prefill 2.0, which streamline the data collection process.
I believe Jotform Enterprise is best suited for multi-user form management due to its strong emphasis on data security, adherence to regulatory compliance, and the availability of specialized features such as Jotform Teams and Jotform Sign, which cater to collaborative environments and secure digital transactions.
Jotform Enterprise Trakstar Standout Features and Integrations
Standout features include comprehensive online form management, including Conditional Logic, which adjusts form behavior based on user input, and Save & Continue Later, allowing users to complete forms at their convenience. The platform supports Form Translation for multilingual forms, Conversational Forms for an engaging question-by-question experience, and Offline Forms that sync data once online.
Integrations are available with Box, OneDrive, Airtable, Google Drive, PayPal Business, Google Sheets, Google Calendar, Slack, HubSpot, monday.com, and other apps.
- Hundreds of templates to choose from
- Cost-effective, even for Enterprise plans
- No coding required
- Requires Zapier for most integrations
- White labeling not available on free plan
SurveyLegend is a versatile tool that allows users to create engaging, visually appealing surveys that are mobile-friendly. It's particularly designed for those who value aesthetics and functionality, offering multiple customization options to deliver a unique survey experience.
Why I Picked SurveyLegend: I chose SurveyLegend for its distinctive focus on creating visually appealing, mobile-friendly surveys. This unique blend of aesthetics and functionality makes it stand out from the other tools. For example, SurveyLegend's surveys are designed with a responsive layout, meaning they automatically adjust and adapt to different screen sizes and resolutions. This ensures that the survey is optimized for viewing and interaction on various mobile devices, including smartphones and tablets.
SurveyLegend also allows you to include images, videos, and other media elements within your surveys. These elements are optimized to be mobile-friendly, ensuring that they are displayed properly and provide an engaging experience for respondents accessing the survey on mobile devices.
Standout Features and Integrations:
Features include elegant pre-designed templates, language localization, offline survey collection, and extensive customization options, including custom branding and question formatting, conditional logic, and customizable buttons and icons.
Integrations include Google Drive, Dropbox, Mailchimp, and Salesforce, as well as social media platforms like Facebook and Twitter for survey sharing.
- Survey interface is designed to be touch-friendly
- Supports over 50 languages
- Quick and easy set up
- Full responses can’t be viewed on summary screen
- No API for custom integrations
Workleap Officevibe is an employee experience platform that provides tools to monitor engagement levels, collect employee feedback, manage performance, and facilitate employee recognition.
Why I picked Workleap Officevibe: This software made it onto my list because of its focus on anonymity in employee feedback collection. The employee pulse surveys provide managers and HR leaders with aggregated data about engagement levels across teams and departments. Open feedback forms also allow for the collection of anonymous feedback messages from employees, which can then be turned into a two-way conversation with their manager.
In addition to collecting employee feedback, the software can be used for conducting 1-on-1 meetings between managers and employees. Pulse survey data can be used as a conversation starter to spark feedback exchanges, and structured meeting agenda templates help guide more meaningful conversations.
Workleap Officevibe Standout Features and Integrations
Standout features include the intuitive dashboard that displays employee engagement data, and highlights trends over time. Data is broken down into 10 metrics of engagement that help categorize employee sentiments, making the insights more actionable. Metrics include things like recognition frequency, relationship with manager and with peers, compensation and benefits, and more.
Integrations include Slack, Microsoft Teams, Office 365, Google Workspace, BambooHR, Sage, UKG, Workday, SAP Success Factors, Freshteam, and more.
- Clear, comprehensive reporting dashboard
- Performance management and recognition tools included
- Ability to conduct two-way conversations anonymously
- Some teams may be seeking a less feature-rich solution
- Minimum 3 employees must answer survey before data will display (to preserve anonymity)
Culture Amp is an employee feedback solution that makes it easy for new or small HR departments to start creating and sharing employee surveys.
Why I picked Culture Amp: I picked Culture Amp because its build and usability simplify the lives of HR professionals, making it ideal for small human resources departments. The platform has a clean UI that’s friendly toward novice users, and it also offers a vast library of how-to articles for guidance.
Culture Amp Standout Features and Integrations:
Standout features include peer reviews, continuous feedback, pulse surveys, goal tracking, praise and recognition, and employee development. I like the solution’s peer review feature because it automatically nudges team members to review one of their colleagues based on their interactions.
Integrations include human resources information systems (HRIS), communication tools, and payroll solutions, such as SAP SuccessFactors, Go1, BambooHR, Workday, Namely, Rippling, Gusto, Slack, Microsoft Teams, and Pave.
- Stores the feedback employees receive over time, which helps with periodic reviews
- Allows HR managers to create automated workflows for recurring surveys
- The platform’s playful surveys encourage employees to share their thoughts
- The platform’s notifications could be more customizable
- The Development module could be updated more frequently
SurveyMonkey is an employee feedback software that allows you to speed up your data collection process with pre-designed survey templates.
Why I picked SurveyMonkey: SurveyMonkey made my list thanks to the high number of survey templates it puts at your disposal. There are 25+ question types to choose from, and you can collect feedback with hundreds of pre-written questions you can easily include in your surveys. The solution enables you to build custom dashboards so you can measure your team’s feedback against your engagement goals.
SurveyMonkey Standout Features and Integrations:
Standout features include customizable survey templates, 360-degree employee evaluations, NPS tracking, an asset library, custom notifications, and data visualization. I like the platform’s AI assistant because it helps you create the right survey for specific purposes. The AI simplifies the survey-creation process, building custom forms based on your answers.
Integrations include hundreds of apps, such as Zendesk, Gainsight, Google Workspace, HubSpot, Mailchimp, Microsoft Teams, Zoom, MaxBrain, unitQ, CleverX, and Rallu UXR.
- Allows you to create custom survey templates you can reuse
- The software’s machine learning algorithm helps with survey analysis
- Saves you time on survey creation with AI
- Limited design customization options
- Creating advanced surveys with nesting questions can be time-consuming
CultureMonkey is an employee feedback management tool that enables you to gather feedback and measure employee engagement.
Why I picked CultureMonkey: I chose CultureMonkey because it helps you capture, track, and monitor feedback in real-time. The platform allows you to build surveys that focus on specific areas, such as engagement metrics. CultureMonkey pushes your data through a machine-learning algorithm and offers insights on things like sentiment or engagement drivers across the employee lifecycle.
CultureMonkey Standout Features and Integrations:
Standout features include sentiment analysis, engagement heatmaps, feedback-to-action ratios, AI-driven insights, feedback breakdown, pulse surveys, and advanced search filters. I like the platform’s engagement heatmaps because they allow you to understand how your eNPS changes over time at a glance, enabling you to take action and improve your results.
Integrations include HR and communications tools, such as Slack, WhatsApp, Microsoft Teams, and Darwinbox.
- Heatmaps allow you to identify high-performing departments and individuals
- Makes it easy to create custom questionnaires
- AI delivers real-time insights
- Report downloads can be slow at times
- Users could benefit from more survey templates
15Five Engage is an employee feedback tool that enables managers to uncover insights on specific topics, such as burnout or remote work.
Why I picked 15Five Engage: 15Five Engage made my list thanks to its ability to draw rich insights from employee surveys. The platform enables you to create surveys that focus on specific topics, such as your team’s satisfaction, burnout level, productivity, or morale – and helps you analyze the data to identify patterns. Once you have the data, the software helps you compare your results with other organizations operating in your industry using benchmarking data.
15Five Engage Standout Features and Integrations:
Standout features include industry benchmarking, customizable dashboards, performance reviews, a career vision, and strength discovery. I’m a fan of the platform’s strengths discovery feature because it enables you to align your team members’ strengths and values with their day-to-day activities.
Integrations include human resources solutions, productivity tools, and communication apps, such as ADP, Freshteam, LearnUpon, Workday, Namely, Gusto, Microsoft Teams, Slack, Salesforce, and Jira.
- Pulse surveys look great and are minimally intrusive
- Easy to set up and run employee performance reviews
- Helps you analyze survey responses with automation
- Creating custom questions could be easier
- The user interface (UI) can load slowly at times
Limeade Listening (formerly TINYpulse) is an employee feedback solution that enables you to gauge your team’s satisfaction without disrupting their work.
Why I picked Limeade Listening: Limeade Listening made the cut thanks to its straightforward pulse check-ins. The platform enables you to set up recurring surveys that don’t take long to complete and don’t disrupt your team’s work, motivating users to submit their honest opinions. The solution enables you to compare your employee metrics with industry benchmarks so you can easily spot improvement opportunities.
Limeade Listening Standout Features and Integrations:
Standout features include custom surveys, pre-designed job satisfaction surveys, peer appreciation, real-time feedback collection, and anonymous surveys. I like the way Limeade Listening turns anonymous employee feedback into valuable data, allowing you to create action plans to improve your company culture.
Integrations include HR solutions, security platforms, and communication apps, such as Workday, BambooHR, Namely, Microsoft Azure Active Directory, OneLogin, Slack, Microsoft Teams, and Google Workplace.
- Users can complete surveys directly from their email inbox, without having to login into Limeade Listening
- Platform tracks employee happiness over time
- Anonymous surveys encourage honest feedback
- Some product updates cause UI changes users don’t expect
- Survey customization options are somewhat limited
QualtricsXM is an employee feedback platform that enables you to measure every stage in the employee lifecycle and interpret it with the help of AI.
Why I picked QualtricsXM: I selected QualtricsXM because it helps you extract actionable insights from your feedback data with AI. The platform’s narrative-based dashboards help you identify improvement opportunities so you can create a great work environment for your team.
You can set up recurring surveys for crucial moments in the employee lifecycle, such as during onboarding or work anniversaries, so you can measure engagement levels and satisfaction. The AI then interprets this data and offers insights into employee net promoter score (eNPS) or employee retention.
QualtricsXM Standout Features and Integrations:
Standout features include eNPS tracking, AI-driven insights, customizable dashboards, data analysis, automation, analytics and reporting, and forecasting. I’m a fan of the tool’s CrossXM feature that connects employee satisfaction to business insights, allowing you to determine which employee experiences have a significant impact on your customers.
Integrations include HR and communication tools, such as Lakeside, Five9, Outgrow, AskNicely, Echoes, Snitch, Intuify, Thematic, Segment, Twilio, Jebbit, Pendo, and Jira.
- Forecasting helps you take action to improve workplace culture
- AI helps you understand your employees and offers actionable insights
- Creates visually stunning reports
- Advanced features have a steep learning curve
- The sheer number of available features can seem overwhelming to new users
Best for employee performance feedback
Free demo available
|Pricing upon request||Website|
Best for multi-user form management
Free plan available
Best for mobile-friendly surveys
Free plan available
Best for anonymous, aggregated feedback data
14-day free trial + free plan available
Best for small HR departments
Free trial available
|Pricing upon request||Website|
Best for survey templates
Free plan available
|From $25/user/month (billed annually)||Website|
Best for measuring employee engagement
Free demo available
|Pricing upon request||Website|
Best for specific insights
14-day free trial
|From $4/user/month (billed annually)||Website|
Best for unintrusive check-ins
Free demo available
|Pricing upon request||Website|
Best for AI-powered insights
7-day free trial + free demo
|Pricing upon request||Website|
Best for ad-hoc feedback collection
Best for quick employee engagement surveys
Best for mobile-first companies
- Zoho Survey
Best for survey customization
Best for analyzing anonymous surveys
Best for automated surveys
Best for employee performance tracking
Best for real-time feedback collection
Best for eNPS tracking
Best for planning recurring feedback cycles
Selection Criteria for Employee Feedback Software
Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best employee feedback software for this article:
Every tool I included here helps you measure employee engagement and satisfaction. Here are the core functionalities I checked for to build my initial list of options:
- Survey creation and distribution: Even though there are multiple ways to collect employee feedback, surveys are still the go-to method for most HR departments, so the tools should enable you to create and share surveys with ease.
- Feedback analysis: The tool should help you analyze the data you collected, whether by creating reports, having an AI interpret the results, or both.
While employee feedback solutions come with a lot of bells and whistles, the following features are essential:
- Survey templates: Creating every survey from scratch can be time-consuming, so I selected tools that allow you to speed up the survey creation process with ready-made templates.
- Multiple question types: Surveys that offer only Yes/No options or open-ended questions can lower your staff’s enthusiasm. I picked solutions that enable you to combine multiple question types to make your surveys fun and engaging.
- Pulse surveys: Collecting employee feedback two to four times per year is outdated. Modern companies use pulse surveys to learn more about their employees all year round.
As a rule of thumb, the basic features of employee feedback solutions are easy to grasp. However, many users find it difficult to use some advanced features, such as creating specific pipelines or using skippable questions. I looked for tools that make it easy for you to use their advanced features.
Having employee data is good – but knowing what to do with that data is priceless. I selected employee feedback solutions that help you slice and dice the data so you can understand what actions to take in order to improve your workplace culture.
If you want to encourage your team members to use your employee feedback solution, you should make it easy for them to do so. I chose tools that integrate with popular work apps so you can integrate them with your existing setup.
Employee feedback solutions offer a wide variety of features, so they come in different price ranges. However, I only included software that offers a good return on your investment on this list.
What are the most effective ways to collect employee feedback?
What are the most effective ways to give employees feedback?
Why is collecting employee feedback important?
What kind of employee feedback should you ask for, and how often?
Other Employee Feedback Software Reviews
Interested in other types of employee engagement tools beyond just feedback collection? Take a look at these other types of software as well:
- Best 360 Degree Feedback Software for Employee Reviews
- Best Employee Survey Tools for Staff Feedback
- Best Employee Recognition Platforms for Celebrating Top Talent
- Best Employee Engagement Software
- Best Employee Evaluation Software for Performance Reviews & Recognition
- Best Performance Management Software for Continuous Feedback
- Best OKR Software
Employee feedback software can help you build a better company culture where your employees feel good and thrive. As Iang Yim, Cofounder and Chief Technology Officer of Nearsure, said:
“By involving as much talent as possible in crucial discussions, employees can feel valued and heard. Attaining feedback doesn’t have to be costly or a big effort. Quick email surveys are an effective tool to promote this type of engagement.
The best suggestions out of surveys can then be presented to an executive team during brainstorming sessions, for example. Once a mission draft is complete, leaders can promote even more engagement by sending it to all employees for a full round of official feedback.
This type of process can promote engagement and help build a collaborative workplace. It can also result in a much better mission statement that considers many more perspectives than just a few.”
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