15five Performance Management Software Review for 2025

15five is a performance management software solution designed to enhance team engagement and productivity through continuous feedback and goal alignment.

It’s ideal for dynamic teams in tech startups, creative agencies, and fast-paced industries where regular check-ins and development are crucial.

15five empowers your team to achieve more by fostering a culture of open communication and growth.

In this article, you’ll find an in-depth review of 15five's features, pros and cons, best and worst use cases, and pricing. As a People manager, you'll see how 15five can align with your goals and tackle the challenges you face.

15Five Evaluation Summary

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15Five Overview

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How We Test & Score Our Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final score)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final score)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final score)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final score)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final score)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base.Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final score)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final score)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Ease of Use

15Five Specs

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15five Frequently Asked Questions

How does 15five support remote teams?

15five supports remote teams by providing tools for continuous feedback and regular check-ins, ensuring everyone stays connected. You can schedule 1-on-1 meetings and use the platform for goal tracking, which helps maintain alignment.

The user-friendly interface makes it easy for remote team members to engage and collaborate effectively, regardless of location.

Can 15five be customized to fit our company's needs?

Yes, 15five offers customization options to fit your company's unique needs. You can tailor feedback forms, goal-setting processes, and performance review templates.

While the customization is not limitless, it provides enough flexibility to adapt to most organizational structures and workflows.

Is 15five suitable for large enterprises?

15five can serve large enterprises, but it's most effective for teams that value continuous feedback and goal alignment. It offers robust features and an intuitive interface, which can be beneficial for large teams.

However, enterprises with highly complex systems might need additional customization beyond what 15five provides.

How does 15five ensure data security and compliance?

15five takes data security and compliance seriously, employing industry-standard encryption and security measures.

The platform complies with major data protection regulations, ensuring your data is safe. Regular audits and updates help maintain security and compliance standards, giving you peace of mind.

What kind of support does 15five offer?

15five provides support through multiple channels, including chat and email, to assist you and your team. The support team is known for being responsive and helpful.

Additionally, you have access to a wealth of resources like tutorials and documentation to help you navigate and utilize the platform effectively.

How quickly can we implement 15five in our organization?

Implementing 15five is relatively quick, with most teams able to start using it within a few weeks. The platform offers resources and support to guide you through the onboarding process.

While the initial setup requires some time, the intuitive interface helps your team get up to speed quickly.

Does 15five help with employee engagement?

Yes, 15five is designed to enhance employee engagement through continuous feedback and recognition features. You can use tools like High Fives to foster a culture of appreciation. Regular check-ins and goal alignment help your team feel connected and motivated, boosting overall engagement.

What are the training options available for new users?

15five offers a variety of training options for new users, including tutorials, webinars, and detailed documentation. These resources help you understand the platform's features and get the most out of them. The support team is also available to assist with any specific training needs your team might have.