Acumatica Review: Features, Pros & Cons, and Pricing
Acumatica is an enterprise resource planning (ERP) software designed to manage and integrate core business processes. It best serves mid-sized businesses and industries like manufacturing and distribution, providing solutions for teams in finance, sales, and operations.
Acumatica's value lies in its ability to offer scalable, cloud-based solutions that empower your team to make informed decisions and drive growth.
In this article, you'll explore Acumatica's features, pros and cons, best and worst use cases, pricing, and more. You'll also gain insights into how Acumatica can align with your goals and streamline your business management practices.
Acumatica Evaluation Summary

- From $1,000/month
- Free demo available
Why Trust Our Software Reviews
Acumatica Overview
In my opinion, Acumatica offers robust enterprise resource planning solutions that cater well to mid-sized businesses needing scalable and flexible systems. It excels with cloud-based accessibility and industry-specific solutions, although its onboarding process could be more streamlined.
Compared to other ERP software, Acumatica provides strong value for money, particularly for companies seeking customizable and comprehensive platforms. It's best suited for environments that need extensive integrations and growth capabilities, though some users might find the learning curve a bit steep initially.
pros
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The user interface is intuitive, making it easier for your team to navigate.
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It offers unlimited user access, so your team can grow without extra costs.
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You can easily customize it to fit your business needs.
cons
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Customer support response times can sometimes be slower than expected.
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You might find the reporting features less powerful than some competitors.
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The initial learning curve can be steep for new users.
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How We Test & Score Our Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final score)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final score)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final score)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final score)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final score)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final score)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final score)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Financial Management: Manage your finances with tools for budgeting, forecasting, and reporting. It offers real-time visibility into your financial performance.
Inventory Management: Track your inventory levels and movements efficiently. It helps you reduce costs and avoid overstocking.
Order Management: Streamline your order processing from entry to fulfillment. This feature ensures timely delivery and customer satisfaction.
Project Accounting: Monitor project costs and profitability in real time. It supports better resource allocation and decision-making.
Customer Relationship Management (CRM): Enhance customer interactions with integrated CRM tools. It improves customer service and sales processes.
Warehouse Management: Optimize your warehouse operations with tools for picking, packing, and shipping. It boosts efficiency and reduces errors.
Ease of Use
Acumatica offers an intuitive interface that helps your team quickly navigate its features. Users appreciate its customizable dashboards, which make accessing critical data straightforward. While there’s a learning curve initially, once your team gets familiar, the system’s efficiency and real-time data access become significant advantages. Compared to other options, Acumatica’s user-friendliness is often highlighted in reviews, especially for teams that value adaptability and quick access to insights.

Integrations
Integrations include Amazon Marketplace, BigCommerce, Shopify, Celigo Integration Platform, Smartsheet, CADTALK, REPAY for AR & AP payments, various analytics tools, project management software, eCommerce management tools, invoice processing, and spend management.

Acumatica Specs
- Accounts Payable
- Accounts Receivable
- API
- Budgeting
- Calendar Management
- Compliance Tracking
- Customer Management
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Expense Tracking
- External Integrations
- Financial Analysis
- Forecasting
- Inventory Tracking
- Multi-Currency
- Multi-User
- Notifications
- Order Management
- Payroll
- Project Management
- Purchase Orders
- Resource Management
- Scheduling
- Supplier Management
- Task Scheduling/Tracking
- Third-Party Plugins/Add-Ons
- Warehouse Management
- Workflow Management
Alternatives to Acumatica
Acumatica FAQs
How does Acumatica handle data security and compliance?
Can Acumatica support remote work for my team?
What kind of training and resources are available for new users?
How customizable is Acumatica for my business needs?
Is there a mobile app for Acumatica?
How does Acumatica handle updates and new features?
What support options are available if my team encounters issues?
Does Acumatica integrate with my existing software systems?
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