ADP Run Review 2025: Pros, Cons, Features & Pricing

If you run a small business, you likely don’t have time to wrestle with clunky payroll systems or worry about tax compliance. That’s where ADP Run comes in. ADP Run strikes a solid balance—it’s easy to navigate, automates critical payroll tasks, and takes the headache out of tax filing. While it won’t replace a full-fledged HR system, it covers the essentials well and delivers peace of mind for owners and managers who want payroll done right, without complexity.

In this review, I'll break down ADP Run's features, pros and cons, best and worst use cases, and more. Whether you’re just starting or looking to streamline your current payroll process, this guide will help you decide if ADP Run fits your business needs.

RUN Powered by ADP Evaluation Summary

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RUN Powered by ADP Overview

Is RUN Powered by ADP Right For Your Needs?

Who would Be A Good Fit For RUN Powered by ADP?

Small businesses that need straightforward payroll management, like retail shops and restaurants, are a good fit for ADP Run. Its simple payroll processes and reporting tools make it easy for your team to handle paychecks and tax filings efficiently. If you value time-saving features and need to manage basic HR tasks without complex HR systems, ADP Run aligns well with your needs.

Retail Stores

ADP Run simplifies payroll processing, helping your team focus on customer service.
Restaurants

Its user-friendly interface ensures accurate payroll, letting you manage tips and wages seamlessly.
Startups

ADP Run offers essential HR tools without overwhelming you with features you don't need.
Freelancers

The software's payroll capabilities help you organize payments and tax filings efficiently.
Nonprofits

ADP Run's basic HR functions allow your organization to focus on your mission rather than administrative tasks.
Small Offices

The platform's document management and reporting tools streamline your payroll and HR processes.

Who would Be A Bad Fit For RUN Powered by ADP?

Large corporations or businesses with complex HR needs won't find ADP Run suitable. Its lack of advanced HR functionalities and limited customization options make it challenging for teams needing intricate workflows and detailed reporting. If your company relies on comprehensive performance management or extensive HR analytics, you'll likely find ADP Run's capabilities lacking.

Large Enterprises

The software doesn't support the complexity and scale needed for extensive HR operations.
Manufacturing Companies

ADP Run lacks detailed workforce management features essential for large-scale production environments.
Tech Firms

Its limited integration options and basic HR functions don't meet the needs of rapidly growing tech teams.
Educational Institutions

The software doesn't offer the specialized HR tools needed for managing faculty and administrative staff.
Government Agencies

ADP Run doesn't provide the robust compliance and reporting functionalities required for public sector operations.

How We Test & Score Our Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final score)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final score)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final score)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final score)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final score)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final score)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final score)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.