Is Workable Recruiting secure?

Yes, Workable takes extensive measures to safeguard customer data and ensure the security of its platform: All data is encrypted in transit using TLS and at rest using AES-256 encryption Strict access controls based on least privilege principles Continuous monitoring for suspicious activity Regular penetration testing and security audits Employee security awareness training

How does Workable Recruiting ensure GDPR compliance?

Workable is committed to full GDPR compliance as a data processor. It has updated its products, contracts, and documentation to meet GDPR requirements. Some key GDPR measures include: Granular data access permissions Tools for data portability and deletion Data processing agreements with customers Documented data flows and privacy impact assessments Appointed Data Protection Officer

Workable Recruiting Software Review For 2024

Tools

By Faye Wai • Last updated on Sep 9, 2024

Workable Recruiting offers an easy-to-use interface and solid automation features that help recruiters manage the entire hiring process from sourcing to onboarding.

In this review, I will share my analysis and evaluation from hands-on experience with Workable Recruiting software. But first, if you're just beginning your search for the best recruiting software, check out my picks of the best recruiting software.

You probably already know Workable Recruiting software is among the most popular recruiting software out there, but you need to better understand what's good and what’s not so good about it. This in-depth Workable recruiting software review will walk you through pros and cons, features, and functionality, to help guide you to better understand its capabilities and suitability for your situation.

Summary: Workable Recruiting

Workable is a type of recruiting software that simplifies the hiring process for businesses of all sizes. Recruiters and hiring managers use Workable to manage job postings, track applicants, and collaborate with team members. It helps companies to improve hiring efficiency and enhances the experiences of candidates.

Need expert help selecting the right tool?

With one-on-one help, we guide you to your top software options. Narrow down your software search & make a confident choice.

Get free tool advice

Workable addresses common pain points like applicant tracking, team collaboration, and job posting management. Its best features include an intuitive interface, extensive job board integrations, and advanced reporting capabilities.

Workable Recruiting Pros

Collaboration: Workable makes it easy for human resources teams to collaborate on candidates, with tools for sharing feedback and making decisions.
AI-powered sourcing: Workable's artificial intelligence (AI) powered sourcing tool searches millions of online profiles to find qualified candidates who may not have applied directly.
Customizable pipeline: Workable lets you customize your recruiting pipeline stages and automate tasks and communication at each step to keep the process moving efficiently.

Workable Recruiting Cons

Limited reporting: While Workable provides some recruiting metrics and reports, the selection is limited compared to some other applicant tracking software.
Candidate experience: Some users feel the candidate-facing tools like the careers page and application process are basic and don't provide the most engaging candidate experience.
Customer support: A few customers have reported slow response times and difficulty contacting a live support rep when issues arise, relying mainly on email support.

Workable Recruiting Expert Opinion

In my view, Workable Recruiting is a compelling applicant tracking system for startups, small, and midsize companies. Having tested many recruiting platforms, I find Workable hits the sweet spot of affordability and functionality. The interface is intuitive and user-friendly, allowing recruiters to quickly post jobs, manage candidate profiles, schedule interviews, and generate reports.

While not as feature-rich as high-end software like Greenhouse, Workable covers all the ATS essentials and is more cost-effective, with plans starting at $149/month. Integrations with popular HR tools and job sites allow it to fit into existing workflows, and the open API enables further customization.

User reviews consistently praise Workable's ease of use and responsive customer service. Some mention reporting could be more powerful, a consideration for data-focused teams. But overall, Workable garners positive feedback for helping SMBs simplify hiring from start to finish.

Pricier options may be preferable for rapidly growing companies needing enterprise-grade scalability. However, for most small to mid-sized organizations, I believe Workable provides the core ATS features required to source, evaluate, and hire efficiently at a price point that delivers substantial value. It's a top choice for the recruitment software market segment.

Why Trust Our Software Reviews

We've been testing and reviewing recruiting software since 2019. As HR experts ourselves, we know how important and difficult it is to make the right decision when selecting software.

We invest in deep research to help our audience make better software purchasing decisions. We've tested more than 2,000 tools for different HR management use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.

Are You A Good Fit For Workable Recruiting?

Who Would Be a Good Fit for Workable Recruiting?

Workable Recruiting would be a good fit for small to mid-sized companies looking for a straightforward applicant tracking system. With features like job board posting, candidate sourcing, interview scheduling, and a mobile-friendly careers page, Workable provides the essential tools to manage a structured hiring process. Companies hiring for a moderate number of open roles at a time would benefit from Workable's uncomplicated interface and affordable pricing plans.

Who Would Be a Bad Fit for Workable Recruiting?

Enterprise organizations with high-volume recruitment needs would likely find Workable Recruiting too basic for their requirements. While it offers solid ATS features, Workable lacks advanced capabilities like multi-tiered approvals, complex interview workflows, offer management, and onboarding found in enterprise-grade recruiting software. Very large companies or those in highly regulated industries requiring compliance and granular access controls should consider other options with more sophisticated functionality to support their unique hiring processes and business needs.

Best Use Cases for Workable Recruiting

Mid-sized companies: Workable's feature set and pricing model are well-suited for mid-market organizations that need a full-featured ATS.
High-volume hiring: The AI-powered sourcing, job board integrations, and interview management tools help simplify hiring at scale.
Employer branding: Customizable careers pages and company branding options make Workable a good choice for building a strong employer brand.
Data-driven recruiting: Workable's reporting and analytics features provide the insights needed to streamline recruiting processes and decisions.
Remote hiring: The mobile app and integrations enable effective recruiting for remote and distributed teams.
Structured interviewing: Interview scheduling tools and scorecards promote fair and consistent candidate evaluations.

Worst Use Cases for Workable Recruiting

Small businesses: Workable pricing may be too high for very small companies or those with limited recruiting budgets.
Basic ATS needs: Organizations requiring core ATS functionality can find more affordable alternatives with fewer bells and whistles.
Infrequent hiring: The pricing model based on posted jobs can become expensive for companies that hire sporadically rather than consistently.
Staffing agencies: Some of Workable's features may not be as relevant for external recruiting and staffing use cases.
Highly regulated industries: Companies with stringent compliance requirements may need more specialized tools.
Org-chart planning: Workable lacks some organizational charting and headcount planning capabilities other systems provide.

Need expert help selecting the right Recruiting & Applications Software?

If you’re struggling to choose the right software, let us help you. Just share your needs in the form below and you’ll get free access to our dedicated software advisors who match and connect you with the best vendors for your needs.

Workable Recruiting Evaluation Summary

Core Functionality: ⭐⭐⭐⭐
Standout Features: ⭐⭐⭐⭐
Ease of Use: ⭐⭐⭐⭐
Onboarding: ⭐⭐⭐⭐
Customer Support: ⭐⭐⭐⭐
Integrations: ⭐⭐⭐⭐
Customer Reviews: ⭐⭐⭐⭐
Value for Money: ⭐⭐⭐⭐

Review Methodology

We're a team of software experts who obsess about the features and functionality of different platforms. We know how important—yet complicated and confusing—software selection can be. We test and score software to find the best solutions, whatever the use case.

Using our objective, data-driven testing methodology, we've tested 300+ software. We dedicate ourselves to being objective in fully and fairly testing software, getting beyond the marketing fluff, and genuinely understanding the platform.

We've developed testing scenarios to use the software like you will. We leverage our own first-hand, practical experience with the tools, complemented by interviews with users, experts, and software vendors.

How We Test & Score Recruiting Software

We've spent years building, refining, and improving our recruiting software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes recruiting software effective, focusing on essential aspects of the decision-making process.

Below, you can see precisely how our testing and scoring work across eight criteria. It allows us to evaluate the software unbiasedly based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (20% of final scoring)

For recruiting software, the core functionality we test and evaluate are:

Job posting: Easily create and post job listings to multiple job boards and company websites.
Applicant tracking: Manage and organize job applicants throughout the hiring process.
Resume parsing: Automatically extract relevant information from resumes and populate applicant profiles.
Interview scheduling: Schedule interviews with candidates and coordinate with the hiring team.
Candidate communication: Send emails and other communications to candidates directly from the software.
Reporting: Generate reports on key recruiting metrics like time-to-hire, source of hire, and candidate pipeline.

Standout Features (20% of final scoring)

We evaluate uncommon, standout features that go above and beyond the core functionality defined and typically found in recruiting software. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the recruiting software. High-scoring software is well-designed and intuitive to use. It offers an easy-to-use interface, mobile apps, and templates, making complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use the recruiting software with minimal training. We evaluate how quickly a team member can get set up and use the software without experience. High-scoring software indicates little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, social media, or knowledge base. Recruiting software that provides real-time support scores best, while chatbots score worst.

Integrations (10% of final scoring)

We evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Recruiting software offering plentiful native integrations, third-party connections, and API access to build custom integrations score best.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood of choosing the recruiting software again for the core functionality, given the option. High-scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, considering all the other criteria, we review the average price of entry-level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more for less will score higher.

Through this thorough approach, focusing on core functionalities, standout features, usability, onboarding, customer support, value, and customer reviews, I aim to identify recruiting software that meets and exceeds expectations, ensuring teams have the tools they need to succeed.

Workable Recruiting Review

Core Recruiting Software Functionality

Candidate management: Workable provides a centralized candidate database to efficiently track and manage applicants through the hiring process. Users can easily view resumes, contact details, notes, and application statuses from a single interface.

Hiring pipelines: Workable enables users to create custom hiring pipelines and workflows tailored to their specific recruiting process. The software simplifies the process of defining candidate stages and tracking their progress.

Email and calendar sync: Workable integrates with users' emails and calendars to simplify candidate communication. Users can send emails and book interviews directly within the Workable platform.

Automation: Workable allows users to automate repetitive email tasks to keep the recruiting process on track. This helps ensure no important steps are overlooked.

Branded careers pages: Users can build custom branded career pages using Workable to highlight their company culture and open positions. The pages are optimized for mobile and can include embedded application forms.

Job posting: Workable can publish job openings to over 200 free and premium job boards with a single click. This saves recruiters significant time compared to manually posting on multiple sites.

workable recruiting job posting screenshot — *Workable publishes job postings to multiple boards with a single submission.*

Workable Recruiting Standout Features

AI-powered resume screening: Workable leverages AI technology to analyze resumes and rank applicants based on their qualifications. This helps recruiters quickly identify top candidates and reduces time manually screening resumes.

Offer letters and e-signatures: Workable provides customizable offer letter templates and enables candidates to e-sign agreements. This allows the entire offer process to be handled digitally, saving time and paperwork.

workable recruiting offer letters and esignature screenshot — *Workable provides offer letters and e-signatures for quick and easy hiring.*

Ease of Use

I find Workable Recruiting intuitive and user-friendly compared to other recruiting software. The interface is clean and easy to navigate, with key features like creating job postings, managing candidates, and viewing reports readily accessible.

Onboarding

When onboarding with Workable Recruiting, new users can expect a guided process to get up and running. Workable provides step-by-step prompts to import data, connect accounts, and configure settings. Training materials, including videos and articles, are available.

Customer Support

Workable Recruiting provides several customer support options, including email support with a guaranteed response within 24 hours and phone support during extended business hours. It also offers live chat for quick questions and troubleshooting, a knowledge base with how-to articles and videos, and a feedback portal to submit product suggestions.

Integrations

Workable Recruiting integrates with Indeed, BambooHR, HiBob, Checkr, Certn, ADP, Deel, Thomas Assessments, SoftOne, LinkedIn, G-Suite, Seek, Microsoft 365, Otta, and Spark Hire.

Workable also offers a developer API for building custom integrations and connecting with other software. It supports integration through Zapier to link with hundreds of third-party tools without coding.

Value for Money

Workable's pricing is generally considered average to slightly expensive compared to other recruiting software. The cost depends on the plan and the number of active jobs you need.

Workable has three pricing plans:

The Starter plan, for occasional hiring and essential HR, is $149 monthly and covers up to 20 employees
The Standard plan for consistent hiring and enhanced HR starts from $299 annually for 1-20 employees
The Premier plan for strategic hiring and HR starts from $599 annually for 1-20 employees

While it’s not the cheapest recruiting software, Workable's pricing is reasonable given the feature set, positive user reviews, and scalable options for different company sizes and hiring volumes.

workable recruiting pricing screenshot — *Workable's pricing is average, with scalable plans for various needs.*

Product Specifications

Feature	Workable Recruiting
Post to multiple job boards	✅
Applicant tracking system (ATS)	✅
Resume parsing	✅
Candidate search/CRM	✅
Interview scheduling	✅
Collaboration tools	✅
Offer management	✅
Reporting & analytics	✅
Career pages/talent pool	✅
EEO/OFCCP compliance	✅
Mobile app	✅
Payroll integration	✅
Multilingual support	✅
Unlimited users	✅
Advanced user permissions	✅
API access	✅
Onboarding	❌
Background checks	❌
Video interviewing	❌
AI-powered matchmaking	❌

Workable Recruiting Alternatives

If you're looking for alternative recruiting software options to Workable Recruiting, here are a few worth checking out:

Want software advice from the experts?

Get free help from our HR software advisors to find your match.

Get Free Advice

Workable Recruiting Frequently Asked Questions

Workable is an all-in-one recruiting software that helps in-house recruiters and hiring teams source, evaluate, and hire candidates more efficiently. It provides tools to post jobs, source candidates, collaborate with hiring teams, evaluate applicants, and manage the full recruiting process from a single platform. Workable aims to help companies find the right talent faster.

Yes, Workable offers mobile recruiting apps for both iOS and Android devices. The Workable Hiring app allows recruiters and hiring teams to manage candidates, view resumes, provide feedback, and coordinate on the go. Candidates can also apply for jobs directly from their mobile devices.

Yes, Workable is HIPAA compliant. It signs Business Associate Agreements (BAAs) with covered entities and has implemented the required safeguards to protect sensitive personal health information (PHI). Workable’s software, infrastructure, and internal policies have been audited to ensure HIPAA compliance.

Yes, Workable has achieved SOC 2 Type II compliance. This means an independent auditor has validated that Workable’s systems and practices meet rigorous standards for security, availability, processing integrity, confidentiality, and privacy. The SOC 2 report assures Workable’s strong data security controls.

Yes, Workable takes extensive measures to safeguard customer data and ensure the security of its platform:

All data is encrypted in transit using TLS and at rest using AES-256 encryption
Strict access controls based on least privilege principles
Continuous monitoring for suspicious activity
Regular penetration testing and security audits
Employee security awareness training

No, Workable Recruiting is currently not FedRAMP certified. FedRAMP is a government-wide program that provides a standardized approach to security for cloud products and services used by federal agencies. While Workable maintains tight security practices, it does not appear to have pursued FedRAMP authorization at this time.

Yes, Workable supports single sign-on to enable secure and convenient access for users. It integrates with common identity providers like Google SSO, OneLogin, Okta, and Azure AD. With SSO enabled, users can log into Workable with their existing corporate credentials, eliminating the need to remember separate passwords.

Workable is committed to full GDPR compliance as a data processor. It has updated its products, contracts, and documentation to meet GDPR requirements. Some key GDPR measures include:

Granular data access permissions
Tools for data portability and deletion
Data processing agreements with customers
Documented data flows and privacy impact assessments
Appointed Data Protection Officer

Workable Recruiting Company Overview & History

Workable is a global provider of recruiting software. It offers an all-in-one recruitment platform that helps in-house recruiting teams manage their hiring process. Over 20,000 companies worldwide use Workable to optimize their recruiting efforts.

Workable is headquartered in Boston, Massachusetts, and has additional offices in cities such as Athens, Greece, and London, UK. The company has between 200 and 500 employees.

Workable integrates with several other HR and work-related platforms and tools, including Gmail, Outlook, Slack, Zoom, LinkedIn, Monster, Indeed, Google Calendar, Microsoft Azure, and more. This allows customers to connect Workable with their existing HR tech stack.

Visit Workable's Website

Want to learn more about Workable? Check out their site for additional information.

Price:

From $149/month, with up to 20 seats

Trial:

15-day free trial + free demo

Visit Website

Workable Recruiting Major Milestones

2012: Workable was founded in Greece by Nikos Moraitakis and Spyros Magiatis
2014: Raised $1.5 million in Series A funding
2015: Raised an additional $5 million in Series A funding
2015: Raised $27 million in Series B funding
2016: Launched mobile recruiting app
2018: Secured $50 million in Series C funding, expanded executive leadership team
2021: Helped 27,000 companies hire more than 1.5 million people
2023: Becomes an all-in-one HR suite

What’s Next?

To stay current on the latest in people management, subscribe to our newsletter for leaders and managers.

You'll receive insights and offerings tailored to leaders and HR professionals straight to your inbox.