ADP Workforce Now Review: Pros, Cons, Features & Pricing
ADP Workforce Now is a human resources management software that simplifies payroll, benefits, and talent management. It’s best for small to mid-sized businesses in industries like retail, healthcare, and finance, where efficient HR processes are crucial. ADP Workforce Now offers a reliable solution that helps your team focus on strategic goals instead of administrative tasks.
ADP Workforce Now Evaluation Summary

- From $62/month
- 30-day free trial
Why Trust Our Software Reviews
ADP Workforce Now Overview
ADP Workforce Now excels in payroll and basic HR functions, making it ideal for small to mid-sized businesses seeking reliable HR solutions.
pros
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It provides excellent recruiting tools with integration to major job boards.
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It offers a user-friendly self-service portal for employees to manage their details.
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It simplifies payroll with efficient processing and error prevention alerts.
cons
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Advanced HR functions require add-ons, which can increase costs.
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Performance management features are scattered and less cohesive.
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It lacks advanced customization options for workflows and reports.
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How We Test & Score Our Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final score)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final score)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final score)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final score)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final score)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final score)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final score)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Payroll Management
ADP Workforce Now automates payroll calculations and tax filing, reducing errors and saving your team time. You can manage payroll processing with alerts for discrepancies, ensuring accuracy.
Employee Self-Service
Employees can access and update their personal information through a user-friendly portal. This reduces HR workload and empowers your team to manage their own data.
Benefits Administration
Simplify the enrollment and management of employee benefits with streamlined processes. Your team can easily track and modify benefit plans, keeping everyone informed.
Time and Attendance
Track employee hours and manage scheduling with robust tools. This feature ensures accurate timekeeping and compliance with labor laws.
Talent Management
ADP Workforce Now offers tools for recruiting and onboarding, helping you find and integrate new talent efficiently. The system connects with major job boards to broaden your reach.
Compliance Management
Stay on top of ever-changing labor laws and regulations with built-in compliance tools. This feature helps protect your company from legal issues.

Ease of Use
ADP Workforce Now scores well for user-friendliness, making it easy for your team to navigate its features. The intuitive interface and self-service portal reduce the learning curve, allowing employees to manage their information with minimal guidance. Compared to other HR software, it simplifies complex tasks like payroll processing and benefits administration, helping your team focus on strategic goals. Its straightforward design ensures you spend less time on training and more on productive work.

Integrations
Integrations include ADP Marketplace pre-built apps, ERP integrations, custom solutions via ADP API Central, Bullhorn integration, 360 401(k) integration, time and labor management systems, benefits administration tools, compliance solutions, recruiting platforms, onboarding systems, payroll integrations, and data connectors.

New Product Updates from ADP Workforce Now
ADP and SAP Enhance Global Payroll
ADP has partnered with SAP to enhance the global payroll experience by enabling their shared clients to manage payroll through the cloud via SAP Cloud ERP. This collaboration represents a significant advancement in payroll management, offering ease of integration and advanced capabilities. The benefits of this update include:
- Global Reach: The collaboration leverages ADP's extensive network to offer payroll services across numerous countries.
- Trusted Expertise: Combining ADP's payroll proficiency with SAP's robust cloud solutions ensures reliability and expertise.
- Future-Ready Payroll: The partnership aims to provide advanced, scalable payroll solutions ready for future challenges.
- Accelerated Cloud Migration: Efficient cloud migration processes are offered, making the transition for clients smooth and faster.
Visit ADP Workforce Now's official site for more details.
ADP Workforce Now Specs
- 2-Factor Authentication
- 360 Degree Feedback
- API
- Application Tracking
- Attendance Tracking
- Batch Permissions & Access
- Budgeting
- Calendar Management
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Employee Database
- Employee Engagement
- Employee Incentive Management
- Employee Onboarding
- Expense Tracking
- External Integrations
- Feedback Management
- Forecasting
- Multi-User
- Notifications
- Onboarding
- Payroll
- Project Management
- Scheduling
- Time Management
- Timesheets
- Travel Management
- Vacation & Absence Calendar
Alternatives to ADP Workforce Now
ADP Workforce Now FAQs
How does ADP Workforce Now handle data security?
Can ADP Workforce Now support remote workforces?
How easy is it to customize ADP Workforce Now for my business needs?
What kind of training resources are available for new users?
How does ADP Workforce Now facilitate employee self-service?
Is ADP Workforce Now compliant with labor laws?
How effective is ADP Workforce Now’s reporting feature?
How does ADP Workforce Now support performance management?
What's Next?
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