LeverTRM Recruiting Software Review for 2025

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In this review, I'm going to share my analysis and evaluation from hands-on experience with LeverTRM. But first, if you're just beginning your search for the best recruiting software, check out my picks of the best recruiting software.

You probably already know LeverTRM is among the most popular recruiting software out there, but you need to better understand what's good, and not so good about it. This in-depth Lever review will walk you through pros and cons, features and functionality, to help guide you to better understand its capabilities and suitability for your scenario.

Summary: LeverTRM

LeverTRM is an applicant tracking system (ATS) and recruiting platform. HR professionals, recruiters, and hiring managers use it to manage and automate the recruiting process. It helps businesses source, attract, interview, and hire top talent more efficiently.

LeverTRM addresses common pain points like manual resume screening, scheduling challenges, and inconsistent candidate communication or interview processes. Its best features are customizable job postings, automated resume parsing, collaborative hiring, branded careers page, and advanced analytics.

LeverTRM Pros

• Collaboration: LeverTRM offers strong collaboration features that allow hiring teams to work together efficiently on candidate pipelines.
• Automation: The software includes automation tools to eliminate repetitive work in the recruiting process and follow up with candidates for things like interview feedback.
• Nurturing: LeverTRM has built-in CRM functionality to nurture candidate relationships and build talent pipelines for future hiring.

LeverTRM Cons

• Customization: LeverTRM may not be as customizable as some competitors, limiting the ability to tailor it to unique recruiting workflows.
• Scheduling: LeverTRM’s scheduling tool is somewhat rigid and does not support multiple interviewers very well.
• Integrations: Maintaining and managing integrations with LeverTRM can require significant resources and be technically demanding​.

LeverTRM Expert Opinion

In my view, LeverTRM is one of the most capable recruiting platforms available, particularly for medium to large organizations. Its modern, intuitive interface stands out in the recruitment software market where many tools have a steep learning curve. Recruiters can quickly master its broad feature set spanning sourcing, nurturing, interviewing, and hiring.

LeverTRM excels in particular by combining CRM-style functionality with ATS essentials. The automation and collaboration tools are also excellent for keeping hiring teams productive and aligned.

One thing to note is that LeverTRM's pricing is less transparent than some alternatives. The built-in analytics, while reliable, aren't as flexible as would be ideal. Some users have also faced integration challenges with other HR systems, needing manual data entry.

That said, LeverTRM's responsive support and thorough onboarding help counter potential drawbacks for most users. While imperfect, its extensive functionality and ease of use make it a strong choice to consider for recruiting teams seeking a solid platform.

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Why Trust Our Software Reviews

We've been testing and reviewing Recruiting Software since 2019. As HR experts ourselves, we know how critical and difficult it is to make the right decision when selecting software.

We invest in deep research to help our audience make better software purchasing decisions. We've tested more than 2,000 tools for different HR management use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.

Are You A Good Fit for LeverTRM?

Who would be a good fit for LeverTRM?

Companies looking for a robust ATS and CRM solution will find LeverTRM to be a good fit. It offers features like multi-channel candidate sourcing, customizable hiring workflows, interview scheduling, and talent analytics. Fast-growing companies that need to scale their hiring efforts and want an all-in-one recruiting platform would benefit from using LeverTRM. Its user-friendly UI and collaborative features make it easy for hiring teams to work together efficiently.

Who would be a bad fit for LeverTRM?

LeverTRM would not be the best choice for companies with basic hiring needs or very small businesses with infrequent hiring. Its feature set is geared towards mid-market and enterprise companies that hire regularly. The pricing model is based on employee count, so it can get expensive for larger organizations. Companies on a tight budget may find more affordable options from competitors. LeverTRM also lacks some advanced features like an AI-powered resume screening, so companies seeking the latest in AI recruiting tech may want to consider alternatives.

Best Use Cases for LeverTRM

• Tech Startups: LeverTRM supports rapid scaling with its intuitive interface and automation tools that help manage high-volume hiring efficiently.
• Large Enterprises: Access permissions and other enterprise-grade features make it suitable for large organizations.
• HR Departments: LeverTRM integrates with various HR software systems, enhancing data synchronization across platforms.
• Creative Roles: The software’s candidate relationship management features are ideal for nurturing creative talent, often requiring long-term engagement.
• Remote Hiring: LeverTRM offers robust remote interview scheduling and feedback forms, essential for teams hiring globally.
• Diversity Hiring: It includes tools that help reduce bias in job descriptions and screening processes, supporting a diversity-focused recruitment strategy.

Worst Use Cases for LeverTRM

• Small Retailers: The complexity and cost of LeverTRM can be prohibitive for small retail businesses with straightforward hiring needs.
• Manufacturing Sector: Its lack of specialized tools for managing blue-collar workforce requirements makes it less ideal for the manufacturing industry.
• Temporary Staffing: LeverTRM focuses more on permanent and long-term hires rather than short-term or seasonal staffing.
• Field Roles: The platform might not be the best fit for recruiting field workers as it lacks mobile optimization for on-the-go access.
• Low-Tech Environments: Companies with limited digital infrastructure may find LeverTRM’s advanced features difficult to implement and maintain.
• Cost-Sensitive Users: Businesses prioritizing budget over advanced features might find LeverTRM's pricing model challenging.

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LeverTRM Evaluation Summary

• Core Functionality: ⭐⭐⭐⭐⭐
• Standout Features: ⭐⭐⭐⭐
• Ease of Use: ⭐⭐⭐⭐
• Onboarding: ⭐⭐⭐⭐
• Customer Support: ⭐⭐⭐⭐⭐
• Integrations: ⭐⭐⭐⭐
• Customer Reviews: ⭐⭐⭐⭐
• Value for Money: ⭐⭐⭐⭐

Review Methodology

We're a team of software experts who obsess about the features and functionality of different platforms. We know how critical—yet difficult and confusing—software selection can be. We test and score software to find the best solutions, whatever the use case may be.

Using our objective, data-driven testing methodology, we've tested 300+ software. We dedicate ourselves to being objective in fully and fairly testing software, to get beyond the marketing fluff and truly understand the platform.

We've developed robust testing scenarios to use the software in the same way you will. We leverage our own first-hand, practical experience of the tools, complemented by interviews with users, experts, and software vendors.

How We Test & Score Recruiting Software

We've spent years building, refining, and improving our software testing and scoring system for recruiting software. The rubric is designed to capture the nuances of software selection, and what makes recruiting software effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across eight criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

For recruiting software, the core functionality we test and evaluate are:

• Job postings: Easily create and publish job postings to multiple job boards and social media sites.
• Resume parsing: Automatically extract key information from resumes and populate candidate profiles.
• Candidate screening: Filter and shortlist candidates based on skills, experience, and other criteria.
• Interview scheduling: Schedule and manage interviews with candidates, including virtual interviews.
• Collaboration: Share candidate information and feedback with hiring managers and other stakeholders.
• Reporting: Generate reports on key recruiting metrics like time-to-hire, source of hire, and candidate pipeline.

Standout Features (20% of final scoring)

We evaluate uncommon, standout recruiting software features that go above and beyond the core functionality these tools are known for.. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

Ease of Use (15% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the recruiting software. High-scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use the recruiting software with minimal training. We evaluate how quickly a team member can get set up and start using the software with no experience. High-scoring software indicates little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Recruiting software that provides real-time support scores best, while chatbots score worst.

Integrations (10% of final scoring)

We evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Recruiting software offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the recruiting software again for the core functionality. A high-scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Through this comprehensive approach, focusing on core functionalities, standout features, usability, onboarding, customer support, value, and customer reviews, I aim to identify recruiting software that not only meets but exceeds expectations, ensuring teams have the tools they need to succeed.

LeverTRM Review

Core Recruiting Software Functionality

Candidate Sourcing: LeverTRM provides built-in job postings to multiple free and premium job boards like Indeed and Glassdoor. It also offers a Chrome extension to source and add candidates directly from LinkedIn, GitHub, and more.

Applicant Tracking: All candidate information is centralized in LeverTRM, with features to review resumes, leave feedback, and advance or reject candidates. Custom recruiting stages can also be set up to match your process.

Interview Scheduling: LeverTRM automates interview scheduling with a central calendar view. Candidates can self-schedule interviews, and hiring team members get automated reminder notifications.

Candidate Communication: Recruiters can send templated or one-off emails to candidates directly from the LeverTRM dashboard. Text messaging is also supported to keep candidates engaged.

Hiring Team Collaboration: Hiring managers and interviewers can easily access candidate info, resumes, and scorecards in LeverTRM. Notes and feedback are visible to the entire hiring team.

Analytics & Reporting: LeverTRM provides a robust set of recruiting analytics reports and dashboards, from time-to-fill to source of hire. Custom reports can be built to track the metrics most important to your team.

LeverTRM Standout Features

Chrome Extension: LeverTRM's Chrome extension allows you to automatically import candidate profiles from LinkedIn, GitHub, and other sites while browsing. It's a useful and efficient way to build your talent pipeline.

Powerful Automation: LeverTRM stands out for its automation capabilities, from interview scheduling to templated communication sequences. This can significantly speed up time-to-hire.

Ease of Use

LeverTRM is intuitive and easy to use compared to many other applicant tracking systems. The UI is modern and uncluttered, with logical navigation and clear calls to action. Recruiters can get up to speed quickly without much training. The system is also fast and responsive, even when handling a large volume of candidate data.

Onboarding

LeverTRM takes a hands-on approach to customer onboarding compared to many recruiting software providers. The Lever team assigns a dedicated Customer Success Manager to each new client who provides live training sessions and assists with system configuration. Extensive documentation and on-demand training videos are also available. LeverTRM supports users throughout the implementation process and continues to be highly responsive to questions and feature requests​.

Customer Support

LeverTRM provides customer support through multiple channels: phone support with extended business hours for Premium Support customers, email support via a ticketing system, and live chat within the LeverTRM environment.

They also offer an extensive self-serve knowledge base. The support team is responsive and knowledgeable about the product. Additionally, LeverTRM provides a status page to monitor system performance and publishes detailed release notes with each software update​ 

Integrations

LeverTRM integrates natively with several key platforms, including LinkedIn Recruiter, LinkedIn Jobs, Gmail, Google Calendar, Outlook, Slack, DocuSign, Checkr, GoodHire, Spark Hire, and Criteria Corp. Some integrations are locked to the Enterprise plan.

For additional integration options, LeverTRM provides API access to build custom connections to other software tools. LeverTRM also offers a Zapier app to easily connect with over 1,000 third-party systems without coding

Value for Money

LeverTRM does not provide pricing information publicly. Based on publicly available estimates, I would say LeverTRM is priced around the industry average for full-featured enterprise recruiting software. Prospective buyers are encouraged to request a personalized demo and quote directly from the company.

LeverTRM pricing plans include:

• Basic Plan: Includes full ATS and CRM capabilities for midsize and large organizations.
• Enterprise Plan: Provides a complete talent acquisition suite, customization, integrations, and services for large enterprises.
• Advanced Add-Ons: Users can select paid add-ons including advanced automation, HR, nurture, and analytics capabilities.

Product Specifications

Feature	LeverTRM Support
Applicant Tracking	✅
Job Posting	✅
Branded Career Site	✅
Resume Parsing	❌
Candidate Sourcing	✅
Social Media Integration	✅
Interview Scheduling	✅
Candidate Feedback Collection	✅
Collaboration Tools	✅
Reporting & Analytics	✅
Background Screening	❌
Reference Checking	❌
Offer Management	✅
E-Signature	✅
Onboarding	✅
Mobile-Friendly	✅
Job Requisition Management	❌
Employee Referral Tracking	✅
Candidate Scoring	✅
EEOC/OFCCP Compliance	✅

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LeverTRM Alternatives

If you're looking for alternative recruiting software options to LeverTRM, here are a few worth checking out:

• Greenhouse: Offers powerful reporting and analytics features that go beyond what LeverTRM provides, but tends to be more expensive.
• Workable: Has a very user-friendly interface that many find easier to navigate than Lever's, with comparable pricing for its feature set.
• Jobvite: Provides a strong CRM component for managing candidate relationships, but its pricing is on the higher end like Greenhouse.
• JazzHR: A more affordable option than LeverTRM with solid basic ATS functionality, but lacks some of the advanced features of the others.
• SmartRecruiters TA suite: A modern, highly configurable enterprise solution with a native CRM, hiring manager app, and next-level reporting and analytics.

LeverTRM Frequently Asked Questions

What is LeverTRM?

LeverTRM is a talent acquisition suite that helps companies streamline their hiring process. It provides tools for sourcing, nurturing relationships with candidates, interviewing, extending offers, and onboarding new hires. The software aims to be an all-in-one solution for talent teams to find and hire great people.

Is there a mobile app for LeverTRM?

Yes, LeverTRM has a mobile app available for iOS and Android devices. The app allows recruiters and hiring managers to:

• Review resumes and candidate profiles
• Leave feedback on candidates
• Contact and message candidates
• Keep track of upcoming interviews
• Make quick hiring decisions on the go

Is LeverTRM HIPAA compliant?

Yes, LeverTRM is HIPAA compliant. The software uses industry-standard best practices to protect sensitive candidate and employee health information. All data is encrypted both at rest and in transit. LeverTRM undergoes regular third-party audits to ensure its systems meet HIPAA privacy and security requirements.

Is LeverTRM SOC 2 compliant?

Yes, LeverTRM is SOC 2 Type II compliant. This means it has controls and processes in place to securely manage customer data based on five trust service principles: security, availability, processing integrity, confidentiality, and privacy. LeverTRM undergoes an annual audit by an independent CPA firm to maintain its SOC 2 compliance.

Is LeverTRM secure?

Yes, LeverTRM takes security very seriously. In addition to being HIPAA and SOC 2 compliant, the software:

• Uses 256-bit SSL/TLS encryption for all data
• Requires minimum 8-character passwords
• Offers single sign-on and two-factor authentication
• Has role-based access controls
• Monitors for unauthorized access attempts

Is LeverTRM FedRAMP certified?

No, LeverTRM is not currently FedRAMP certified, but the company is seeking the certification. Once LeverTRM achieves FedRAMP authorization, it will allow U.S. federal agencies and government contractors to use the software.

Is LeverTRM GDPR compliant?

Yes, LeverTRM is fully compliant with the EU’s General Data Protection Regulation. The software provides tools to help companies process candidate data in accordance with GDPR principles:

• Right to access
• Right to be forgotten
• Data portability
• Privacy by design

LeverTRM also maintains a data processing addendum for its customers.

Does LeverTRM help improve diversity hiring?

Yes, LeverTRM provides several features to help reduce bias and improve diversity hiring, such as:

• Hiding candidate photos and names during resume review
• Using standardized interview kits and rubrics
• Collecting EEO and OFCCP data on candidates
• Providing diversity analytics and reporting

By using structured hiring practices, companies can make more objective decisions and build diverse teams.

LeverTRM Company Overview & History

LeverTRM operates as a private organization, focused on developing tools that aid in talent acquisition, candidate relationship management, and recruitment analytics. LeverTRM's headquarters are located in San Francisco, California.

LeverTRM's flagship recruitment software is renowned for its progressive work culture and has received significant attention for its innovative approaches to diversity and inclusion within the tech industry. Notable clients of LeverTRM include prominent tech companies and large multinational corporations, which rely on its software to streamline their hiring processes​.

LeverTRM Major Milestones:

• Founded: LeverTRM was established in 2012.
• Product Launch: The initial version of LeverTRM software was released in 2013.
• Series A Funding: Secured significant investment in 2014 to expand operations.
• New Headquarters: Moved to a larger office in San Francisco in 2016 to accommodate growing staff.
• Certification Achieved: Gained important industry certification for data security in 2019.

Investor Relations: Announced a strategic partnership with a major tech investor in 2021, bolstering product development and global expansion​.

What’s Next? 

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