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Having tried, tested, and reviewed tons of HR software solutions, I understand how overwhelming it can be trying to find the best option for your needs. Especially when you're selecting a recruitment tool or applicant tracking system (ATS), you really want to be sure it has the features and integrations that will make it a great fit for your team. So, maybe you've landed on Pinpoint as a potential option...but is it the best option?

I've got you covered. Keep reading to learn more about Pinpoint's feature suite, the pros and cons of this software, and its best use case. I've even provided a few alternative options, depending on your business needs. This review should give you all the info you need to make an informed decision with confidence!

Pinpoint Software Applicant Tracking Dashboard view
I love Pinpoint's clean interface and candidate screening system, which helps you identify top candidates quickly.

Pinpoint Software Product Overview

Pinpoint is a recruiting software designed to assist hiring managers and talent acquisition teams in optimizing their recruitment process, from posting vacancies to interview scheduling. It caters primarily to human resources departments and account managers who seek to save a lot of time by streamlining their talent pipeline. The benefits of Pinpoint include improved candidate scoring through customizable scorecards, better team collaboration, and the use of templates for consistent communication.

It addresses pain points such as inefficient tracking of applicants and complex interview coordination. Among its best features are the intuitive dashboard provided by the Pinpoint team, comprehensive recruiting tools like pinpointhq, and a range of software categories that cover various aspects of hiring, making it a strong contender among pinpoint alternatives and providers.


  • User Experience: The interface is user-friendly, which means it's easy for teams to adopt and use effectively.
  • Customization: Offers extensive customization options, allowing companies to tailor the software to their specific hiring processes.
  • Support: Strong customer support ensures users can resolve issues quickly and get the most out of the tool.


  • Integration: Limited third-party integrations can mean extra steps for users who rely on a wide tech stack.
  • Scalability: This may not suit rapidly growing companies, indicating some features might lag behind the expanding needs.
  • Advanced Features: Lacks some advanced features found in competitors, potentially impacting complex hiring strategies.

Expert Opinion

In my experience, Pinpoint review holds its ground in the market with solid core functionality and a keen emphasis on user experience. While it doesn't boast the deepest integration network or the advanced features of some competitors, its customization and support often make up for these gaps. It excels in environments where a high-touch candidate experience and strong support are valued over intricate tech ecosystems.

For small to mid-sized businesses or those with a steady hiring pace, it's a contender worth considering.

Pinpoint: The Bottom Line

Pinpoint sets itself apart with a candidate-first approach and ease of use that's not always evident in similar software. What really stands out is its commitment to improving the recruitment journey for both applicants and hiring teams.

Its standout features, like the customizable career pages and in-depth analytics, offer a clear window into the hiring process, making it a unique asset for HR departments focused on candidate engagement and data-driven decisions.

Pinpoint Deep Dive 

Here's a deep dive into Pinpoint features, best use cases, pricing, customer support, and other purchase factors.

Product Specifications

  1. Applicant Tracking System (ATS) - Yes
  2. Employee Onboarding - Yes
  3. Performance Management - No
  4. Employee Self-Service (ESS) - Yes
  5. Mobile Access - Yes
  6. Time & Attendance Management - No
  7. Payroll Management - No
  8. Benefits Management - No
  9. HR Reporting - Yes
  10. Recruitment Management - Yes
  11. Talent Management - Yes
  12. Learning Management System (LMS) - No
  13. Succession Planning - No
  14. Workforce Management - No
  15. Compensation Management - No
  16. Employee Lifecycle Management - Yes
  17. Self-Recruiting - Yes
  18. Social Recruiting - Yes
  19. Job Posting - Yes
  20. Candidate Sourcing - Yes
  21. Career Development Planning - No
  22. Interview Management - Yes
  23. Background Screening - No
  24. HR Compliance Management - No
  25. Employee Engagement - No

Pinpoint Feature Overview

  • Applicant Tracking System (ATS): Pinpoint's ATS is designed to simplify the recruitment process. It stands out due to its ease of use and comprehensive candidate management features.
  • Employee Onboarding: This feature ensures a smooth transition for new hires into the company, with standout capabilities for task automation and onboarding workflows.
  • Employee Self-Service (ESS): Pinpoint provides employees with the ability to update personal information and manage tasks, which promotes efficiency and autonomy.
  • Mobile Access: With mobile access, Pinpoint allows HR managers and candidates to stay connected to the hiring process anywhere, making it flexible and accessible.
  • HR Reporting: Pinpoint offers detailed reporting tools that provide insights into the hiring process, helping to make data-driven decisions.
  • Recruitment Management: It streamlines creating and posting jobs, applicant tracking, and managing the recruitment process, featuring a user-friendly interface.
  • Talent Management: Pinpoint helps identify and nurture talent within the organization, with a focus on easy identification of top candidates.
  • Self-Recruiting: This tool empowers companies to attract candidates directly, enhancing the employer brand and attracting better fits.
  • Social Recruiting: Pinpoint leverages social platforms for recruitment, broadening the talent pool and increasing reach.
  • Job Posting and Candidate Sourcing: These features allow for quick dissemination of job postings across platforms and efficient sourcing of candidates.

Standout Functionality

  • Pinpoint emphasizes a candidate-first approach, which is unique in how it enhances candidate engagement and communication throughout the recruitment process.
  • The customization of career pages within Pinpoint is more extensive than in many other platforms, allowing for a tailored brand experience.
  • The analytics and reporting tools provided are detailed and user-centric, offering deeper insights into the recruitment funnel compared to standard HR management software.


Pinpoint offers integrations with popular social media platforms to enhance its social recruiting capability. It supports native integrations with job boards for wider job posting distribution. While the integration options might be limited compared to other platforms, Pinpoint does provide an API, allowing for custom connections and data exchanges with other systems. There are also add-ons available that can extend the functionality of the platform, such as advanced reporting tools.

Pinpoint Pricing

Pricing for Pinpoint is upon request, which means potential users must contact the company directly to receive a tailored quote. The pricing plans are likely structured around the number of users and the specific feature set required, which is a common approach for HR management software. Additional costs might include implementation fees or charges for premium support services.

Ease of Use

Pinpoint's user interface is straightforward, allowing me to navigate through various features without confusion. The onboarding process is streamlined, with clear guides and resources. However, some aspects, like advanced settings and customization, may present a slight learning curve for new users.

Customer Support

Pinpoint's customer support is responsive, with various channels available including live chat and email. They offer a range of resources like documentation and webinars. While the support is comprehensive, some users may find the lack of 24/7 support or the occasional wait times for responses to be less than ideal.

Pinpoint Use Case

Who Would Be A Good Fit For Pinpoint?

Ideal use of Pinpoint occurs within small to mid-sized businesses or HR departments focused on streamlining the recruitment process. The tool's most loyal customers are those who value an intuitive user experience, robust candidate sourcing, and effective recruitment management within a contained growth environment.

It works well for industries where the brand experience in recruitment is crucial, such as tech startups, marketing agencies, and creative industries. Teams that are keen on maintaining high engagement with candidates and require solid support for onboarding would find Pinpoint fitting.

Who Would Be A Bad Fit For Pinpoint?

Pinpoint might not be the best fit for very large organizations or those with rapidly changing and scaling HR needs. The most disappointed customers could be those who seek extensive integrations with a large stack of existing tools or need advanced performance management features.

Environments that require complex, global workforce management capabilities, or comprehensive benefits administration, might find Pinpoint limiting.

Pinpoint FAQs

What is Pinpoint's main function?

Pinpoint is primarily focused on streamlining the recruitment process with tools for applicant tracking, recruitment management, and candidate sourcing.

Can Pinpoint be accessed on mobile devices?

Yes, Pinpoint offers mobile access for both HR managers and candidates.

Does Pinpoint offer performance management tools?

No, Pinpoint does not provide performance management functionality.

Are there any learning management features in Pinpoint?

No, Pinpoint does not have a learning management system (LMS) feature.

Can I integrate Pinpoint with other software?

Pinpoint has limited third-party integrations but provides an API for custom integrations.

Does Pinpoint offer customer support?

Pinpoint provides customer support through various channels, including documentation and webinars.

Is Pinpoint suitable for large enterprises?

Pinpoint is best suited for small to mid-sized businesses due to its feature set and scalability.

Is there a free tier available for Pinpoint?

The pricing and availability of a free tier would need to be confirmed directly with Pinpoint as they provide pricing upon request.

Alternatives to Pinpoint

  • BambooHR: Better for organizations seeking an all-in-one HR platform with strong performance management tools.
  • Workday: Ideal for large enterprises needing a comprehensive suite of HR tools, including advanced workforce management and financial capabilities.
  • Gusto: A good alternative for small businesses looking for a simple solution that combines HR, payroll, and benefits management.

Pinpoint Company Overview & History

Pinpoint is a software company that specializes in recruitment and applicant tracking solutions. It is used by various companies, primarily in the tech and creative sectors. Pinpoint is a private company. The headquarters is located in the United Kingdom.

While not publicly listed, any notable employees or board members would be detailed on their official site. The company's mission is to help businesses attract and retain the best talent. Since its inception, Pinpoint has reached significant milestones in product development and customer growth, gaining recognition in the HR tech space.


Pinpoint emerges as a capable and user-friendly recruitment solution tailored for small to mid-sized businesses. It's particularly adept at enhancing the candidate experience and streamlining the hiring process. While it may not have the breadth of features larger enterprises require, it holds its own in the market with its intuitive design and strong support framework.

If you've used Pinpoint or are considering it, your insights are valuable to the community—feel free to share your experiences.

David Rice
By David Rice

David Rice is a long time journalist and editor who specializes in covering human resources and leadership topics. His career has seen him focus on a variety of industries for both print and digital publications in the United States and UK.