SAP SuccessFactors vs. UKG: Comparison & Expert Reviews For 2025
SAP SuccessFactors offers a comprehensive solution for managing your workforce with efficiency and adaptability.
UKG, on the other hand, delivers an integrated approach to workforce management and human capital. While both platforms aim to enhance HR operations, their approaches and specific strengths can differ, making one potentially more suitable for your unique needs.
In this article, we'll compare these HCM software options, exploring their features, pros and cons, pricing, and more, to help you make an informed decision.
SAP SuccessFactors vs. UKG: An Overview
SAP SuccessFactors
UKG
Why Trust Our Software Reviews
SAP SuccessFactors vs. UKG Pricing Comparison
| SAP SuccessFactors | UKG | |
|---|---|---|
| Free Trial | Free trial + free demo available | Free demo available |
| Pricing | Pricing upon request | Pricing upon request |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowSAP SuccessFactors vs. UKG Pricing & Hidden Costs
SAP SuccessFactors pricing is typically structured on a subscription basis, with costs potentially varying based on the number of users and selected modules, which can lead to additional expenses.
Similarly, UKG pricing follows a subscription model, often customized to the organization's size and specific needs, which might also include hidden fees for extra features or services.
To choose the right vendor, evaluate your organization's specific HR needs and consider factors such as scalability, support, and integration capabilities.
Conducting a thorough cost-benefit analysis and requesting detailed pricing proposals from each vendor can help you make a well-informed decision.
SAP SuccessFactors vs. UKG Feature Comparison
With SAP SuccessFactors’s talent management feature, you can effectively align your team’s skills with your organizational goals, making it ideal for strategic workforce planning. UKG’s time and attendance tracking is great for ensuring accurate payroll processing and compliance, particularly in industries with shift-based work.
While SAP SuccessFactors enhances strategic planning, UKG supports operational efficiency with its robust time management.
| SAP SuccessFactors | UKG | |
|---|---|---|
| 2-Factor Authentication | ||
| 360 Degree Feedback | ||
| API | ||
| Application Tracking | ||
| Attendance Tracking | ||
| Batch Permissions & Access | ||
| Compliance Tracking | ||
| Dashboard | ||
| Data Export | ||
| Data Import | ||
| Data Visualization | ||
| Employee Database | ||
| Employee Engagement | ||
| Employee Incentive Management | ||
| Employee Onboarding | ||
| Employee Training | ||
| Expense Tracking | ||
| External Integrations | ||
| Feedback Management | ||
| Multi-User | ||
| Notifications | ||
| Payroll | ||
| Performance Appraisal | ||
| Scheduling | ||
| Time Management | ||
| Timesheets | ||
| Travel Management | ||
| Vacation & Absence Calendar |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowSAP SuccessFactors vs. UKG Integrations
| Integration | SAP SuccessFactors | UKG |
| Microsoft 365 | ✅ | ✅ |
| Google Workspace | ✅ | ✅ |
| Salesforce | ✅ | ✅ |
| Slack | ✅ | ✅ |
| QuickBooks | ❌ | ✅ |
| Xero | ❌ | ✅ |
| DocuSign | ✅ | ❌ |
| Dropbox | ❌ | ✅ |
| API | ✅ | ✅ |
| Zapier | ✅ | ✅ |
With SAP SuccessFactors's integration with DocuSign, you can streamline your document signing process, which is particularly useful for onboarding new hires quickly and efficiently. UKG's integration with QuickBooks is great for managing payroll and financial data effortlessly, especially for businesses seeking seamless accounting workflows.
While SAP SuccessFactors enhances document management, UKG provides robust financial management capabilities.
SAP SuccessFactors vs. UKG Security, Compliance & Reliability
| Factor | SAP SuccessFactors | UKG |
| Data Encryption | SAP SuccessFactors uses advanced encryption protocols to protect data in transit and at rest. | UKG also implements strong encryption methods to secure user data. |
| Regulatory Compliance | SAP SuccessFactors complies with global standards like GDPR and ISO 27001. | UKG adheres to compliance standards such as SOC 2 and GDPR. |
| Data Privacy | SAP SuccessFactors offers robust privacy controls to manage user data access. | UKG provides detailed privacy settings to help control data sharing. |
| Uptime Reliability | SAP SuccessFactors guarantees 99.9% uptime with regular system updates. | UKG ensures high availability with its redundant infrastructure. |
Both SAP SuccessFactors and UKG offer strong security and compliance features, but your choice should depend on which specific standards and reliability guarantees align best with your needs.
To evaluate these features, consider reviewing each vendor's compliance certifications and uptime commitments, and prioritize those that match your industry's requirements.
SAP SuccessFactors vs. UKG Ease of Use
| Factor | SAP SuccessFactors | UKG |
| User Interface | SAP SuccessFactors provides a clean, intuitive interface that simplifies navigation. | UKG offers a modern, user-friendly dashboard that enhances accessibility. |
| Onboarding Experience | SAP SuccessFactors includes step-by-step guides to aid new users in setup. | UKG provides interactive tutorials to facilitate a smooth onboarding process. |
| Customization | SAP SuccessFactors allows extensive customization to tailor the platform to your needs. | UKG offers flexible configuration options to suit different workflows. |
| Support | SAP SuccessFactors provides 24/7 support with a comprehensive knowledge base. | UKG offers robust customer support along with a detailed help center. |
SAP SuccessFactors excels in customization, making it easier to adapt the platform to specific needs, but its setup can be more complex. UKG shines with its user-friendly interface, though some might find its customization options less extensive compared to SAP SuccessFactors.
SAP SuccessFactors vs UKG: Pros & Cons
SAP SuccessFactors
- The platform's scalability supports your growing business needs without compromising performance.
- Its robust analytics provide valuable insights to help you make data-driven decisions.
- It offers comprehensive talent management tools that streamline your team's recruitment and performance tracking.
- Navigating the extensive features may require more training for effective use.
- Customizing the software to fit specific needs often requires additional support.
- The user interface can be complex, which might slow down your team's workflow initially.
UKG
- UKG Pro has an intuitive, modern user interface that is easy for employees and managers to navigate.
- UKG Pro offers strong talent management features, including succession planning, career development, and performance reviews.
- UKG Pro's payroll module is flexible and can handle complex payroll scenarios for large enterprises.
- The initial implementation and setup of UKG Pro can be lengthy and complex.
- While UKG Pro offers a variety of built-in reports, the custom reporting tools are not as advanced as some competitors.
- UKG Pro's benefits module lacks some of the automation and decision support tools offered by the leading vendors in this space.
Best Use Cases for SAP SuccessFactors and UKG
SAP SuccessFactors
- Large Enterprises SAP SuccessFactors scales efficiently to handle large employee bases and complex workflows.
- Healthcare Industry The software’s compliance and regulatory features are ideal for the healthcare sector’s stringent requirements.
- Manufacturing Sector Its robust analytics help you optimize workforce allocation and improve operational efficiency.
- HR Departments Your team benefits from its complete suite of tools for managing recruitment, performance, and employee development.
- Talent Acquisition Teams The platform’s recruitment features streamline your hiring processes and improve candidate experience.
- Global Companies SAP SuccessFactors supports multiple languages and currencies, perfect for managing your international workforce.
UKG
- Large Enterprises UKG Pro offers a detailed suite of HCM functionalities that can handle the complex needs of organizations with thousands of employees across many locations.
- Healthcare Features like position control and credential scheduling align well with the unique workforce demands in healthcare, improving management efficiency and maintaining compliance with labor regulations.
- Retail UKG Pro's scheduling, time tracking, and payroll capabilities can handle the variable shifts and seasonal staffing fluctuations common in retail.
- Manufacturing UKG Pro’s job and pay rate features support the range of roles and compensation structures often found in manufacturing, while performance management tools help develop the skilled workforce needed.
- Rapid growth The ability to configure HR processes without IT involvement and easily add new hires/locations makes UKG Pro good for fast-growing midsize companies.
- Talent Management Focus Companies making talent a key priority can take advantage of UKG Pro's full suite of recruiting, onboarding, performance, learning and succession planning tools. With these features, organizations can compete for high-demand engineers by improving candidate experience.
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowWho Should Use SAP SuccessFactors, and Who Should Use UKG?
In my opinion, SAP SuccessFactors is best suited for large enterprises that need extensive customization and robust talent management features.
If your team values in-depth analytics and global compliance capabilities, SAP SuccessFactors might be the right fit. On the other hand, I believe UKG is ideal for mid-sized companies looking for a user-friendly interface and strong time management tools.
If your organization prioritizes ease of use and seamless payroll integration, UKG could be the better choice.
Differences Between SAP SuccessFactors and UKG
| SAP SuccessFactors | UKG | |
|---|---|---|
| Customization | Offers extensive customization for tailored solutions. | Provides flexible configuration but less extensive customization. |
| Integrations | Integrates well with tools like DocuSign for document management. | Offers robust integrations with QuickBooks for financial management. |
| Pricing | Subscription-based pricing with potential additional module costs. | Subscription model often customized to organization size and needs. |
| Talent Management | Strong talent management features for strategic workforce planning. | Focuses more on time and attendance tracking for operational efficiency. |
| User Interface | Features a clean, intuitive interface for easy navigation. | Offers a modern, user-friendly dashboard for enhanced accessibility. |
| Read SAP SuccessFactors ReviewOpens new window | Read UKG ReviewOpens new window |
Similarities Between SAP SuccessFactors and UKG
| Automation | Both provide automation tools to streamline HR tasks, saving your team time and reducing errors. |
|---|---|
| Compliance | Each complies with major standards like GDPR, helping your organization meet regulatory requirements. |
| Security | Both platforms use strong encryption to protect data, ensuring your information is secure and private. |
| Subscription Model | Both use a subscription-based pricing model, allowing you to scale costs based on your needs. |
| User Support | They offer robust support and comprehensive help centers to assist your team with any issues. |
| Read SAP SuccessFactors ReviewOpens new window Read UKG ReviewOpens new window | |