Connecteam vs. UKG: Comparison & Expert Reviews For 2025
Connecteam vs UKG is a key comparison for businesses evaluating Human Capital Management (HCM) software. Connecteam delivers a streamlined solution for managing daily operations and internal communication, while UKG offers a robust, enterprise-grade platform for end-to-end workforce management.
The primary difference between Connecteam and UKG lies in their approach to scalability and customization—critical factors for organizations with evolving HR needs.
In this article, you'll find a detailed comparison of both platforms, covering features, pricing, pros and cons, and more to help you choose the right HCM software for your team.
Connecteam Vs. UKG: An Overview
Despite their differences, Connecteam and UKG share several core HCM features—see where they align below.
Connecteam
UKG
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Connecteam Vs. UKG Pricing Comparison
| Connecteam | UKG | |
|---|---|---|
| Free Trial | 14-day free trial + free plan available | Free demo available |
| Pricing | From $29/month (for up to 30 users, billed annually) + $0.5/user/month for each additional user | Pricing upon request |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowConnecteam vs. UKG Pricing & Hidden Costs
Connecteam pricing follows a tiered subscription model, which may include additional costs for premium features or larger team sizes. In contrast, UKG pricing typically involves a more customized approach, often requiring a direct quote based on your organization's specific needs and size.
To select the right tool for your team, evaluate your organization's unique requirements and growth potential, and consider the scalability and flexibility of each vendor's pricing structure in relation to your long-term HR objectives.
Connecteam Vs. UKG Feature Comparison
With Connecteam's mobile-first design, you can manage schedules and communication effortlessly, perfect for industries with deskless workers like retail or logistics. UKG's comprehensive HR management tools are also great for handling complex workforce needs in larger organizations, offering robust data analytics and reporting. While Connecteam simplifies on-the-go team management, UKG excels in delivering detailed insights and HR processes for large-scale enterprises.
| Connecteam | UKG | |
|---|---|---|
| API | ||
| Application Tracking | ||
| Approval Workflows | ||
| Attendance Tracking | ||
| Budgeting | ||
| Calendar Management | ||
| Compliance Tracking | ||
| Employee Database | ||
| Employee Engagement | ||
| Employee Incentive Management | ||
| Employee Onboarding | ||
| Expense Tracking | ||
| External Integrations | ||
| Feedback Management | ||
| Forecasting | ||
| Payroll | ||
| Project Management | ||
| Time Management | ||
| Timesheets | ||
| Vacation & Absence Calendar |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowConnecteam vs. UKG Integrations
| Integration | Connecteam | UKG |
| QuickBooks | ✅ | ✅ |
| Gusto | ✅ | ✅ |
| Xero | ✅ | ❌ |
| Slack | ✅ | ✅ |
| Trello | ✅ | ❌ |
| Google Workspace | ✅ | ✅ |
| Microsoft Teams | ❌ | ✅ |
| Salesforce | ❌ | ✅ |
| API | ✅ | ✅ |
| Zapier | ✅ | ✅ |
With Connecteam's integration with Slack, you can streamline team communication, making it ideal for fast-paced environments where quick updates and collaboration are crucial.
By comparison, UKG's integration with Salesforce is ideal for businesses that need to align HR processes with sales operations, thereby enhancing strategic decision-making through seamless data flow.
While Connecteam excels in enhancing team connectivity, UKG provides robust functionality for integrating HR with broader business systems.
Connecteam vs. UKG Security, Compliance & Reliability
| Factor | Connecteam | UKG |
| Data Privacy | Implements GDPR compliance and offers role-based access control for users. | Provides comprehensive data protection with encryption and audits. |
| Regulatory Compliance | Ensures adherence to labor laws with automated compliance tracking. | Supports industry-specific compliance standards and certifications. |
| Encryption | Utilizes SSL encryption for secure data transmission across its platform. | Employs advanced encryption protocols for data at rest and in transit. |
| User Authentication | Offers multi-factor authentication to enhance account security. | Provides single sign-on (SSO) and multi-factor authentication. |
| System Uptime | Guarantees 99.9% uptime with real-time monitoring and alerts. | Offers robust uptime with 24/7 system monitoring and support. |
Connecteam and UKG both provide robust security features; however, UKG's extensive compliance certifications may be more reassuring for larger enterprises. To evaluate these tools, focus on the specific security needs of your organization, such as data privacy requirements and industry regulations, to determine the best fit.
Connecteam vs. UKG Ease of Use
| Factor | Connecteam | UKG |
| User Interface | Features a clean, intuitive, mobile-friendly design that's easy to navigate. | Offers a comprehensive dashboard with customizable views for complex data. |
| Onboarding Experience | Provides a straightforward setup with guided tutorials and support. | Offers detailed onboarding processes but may require more time to master. |
| Setup | Quick setup with minimal IT involvement required. | Extensive setup options that may require IT support. |
| Support | Provides responsive customer support through live chat and a help center resource. | Offers 24/7 support with dedicated account managers for larger clients. |
Connecteam is easy to navigate with its user-friendly mobile interface, but it may lack the depth needed for large-scale operations. Conversely, UKG, while offering more robust features, can be complex to set up and learn, requiring more time to utilize its capabilities fully.
Connecteam vs UKG: Pros & Cons
Connecteam
- It offers comprehensive management tools for scheduling, tasks, and time tracking.
- The intuitive interface and clear walkthroughs make onboarding quick and easy.
- Connecteam's mobile-first design is perfect for teams that need to access info on the go.
- There's no native payroll functionality, so you'll need external software for payroll.
- Reporting tools are basic and may not meet the needs of larger organizations.
- It lacks advanced HRIS features like in-depth performance management.
UKG
- UKG Pro has an intuitive, modern user interface that is easy for employees and managers to navigate.
- UKG Pro offers strong talent management features, including succession planning, career development, and performance reviews.
- UKG Pro's payroll module is flexible and can handle complex payroll scenarios for large enterprises.
- The initial implementation and setup of UKG Pro can be lengthy and complex.
- While UKG Pro offers a variety of built-in reports, the custom reporting tools are not as advanced as some competitors.
- UKG Pro's benefits module lacks some of the automation and decision support tools offered by the leading vendors in this space.
Best Use Cases For Connecteam And UKG
Connecteam
- Retail Teams Connecteam allows your retail staff to easily access schedules and updates on their phones, boosting efficiency and communication.
- Construction Crews You can track time, manage tasks, and communicate with your construction crew on-site through Connecteam’s mobile app.
- Hospitality Staff Connecteam helps your hospitality team handle shift scheduling and task management without needing to be at a desk.
- Field Service Workers For field service workers, Connecteam offers real-time communication and task updates, keeping your staff informed and productive.
- Healthcare Providers Healthcare teams can benefit from Connecteam’s scheduling features and mobile communication tools, ensuring seamless shift changes.
- Small Businesses Connecteam is ideal for small businesses needing a simple, effective way to manage schedules and communicate with employees on the go.
UKG
- Large Enterprises UKG Pro offers a detailed suite of HCM functionalities that can handle the complex needs of organizations with thousands of employees across many locations.
- Healthcare Features like position control and credential scheduling align well with the unique workforce demands in healthcare, improving management efficiency and maintaining compliance with labor regulations.
- Retail UKG Pro's scheduling, time tracking, and payroll capabilities can handle the variable shifts and seasonal staffing fluctuations common in retail.
- Manufacturing UKG Pro’s job and pay rate features support the range of roles and compensation structures often found in manufacturing, while performance management tools help develop the skilled workforce needed.
- Rapid growth The ability to configure HR processes without IT involvement and easily add new hires/locations makes UKG Pro good for fast-growing midsize companies.
- Talent Management Focus Companies making talent a key priority can take advantage of UKG Pro's full suite of recruiting, onboarding, performance, learning and succession planning tools. With these features, organizations can compete for high-demand engineers by improving candidate experience.
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowWho Should Use Connecteam and UKG?
In my opinion, Connecteam is ideal for small to medium-sized businesses with mobile or deskless teams looking for simple, effective communication and management tools. It's perfect if you're in industries like retail or logistics where quick, on-the-go updates are crucial.
On the other hand, UKG is better suited for larger organizations that need comprehensive HR solutions with robust data analytics and compliance features. If your team requires extensive HR management capabilities and you have the resources to manage a more complex system, UKG might be the right fit for you.
Differences Between Connecteam And UKG
Here’s how Connecteam vs UKG differ in functionality, scalability, and their overall approach to HCM.
| Connecteam | UKG | |
|---|---|---|
| Automation | Provides basic task automation ideal for small teams. | Offers advanced automation features for complex HR processes. |
| Compliance | Ensures basic compliance tracking suitable for small businesses. | Supports comprehensive compliance standards for large enterprises. |
| Integrations | Includes essential integrations, such as Slack and QuickBooks. | Provides extensive integration options, including Salesforce. |
| Pricing | Offers a tiered subscription model with additional costs for premium features. | Provides customized pricing based on organizational needs and size. |
| User Interface | Features a simple, mobile-friendly design for easy navigation. | Offers a detailed dashboard with customizable data views. |
| Visit ConnecteamOpens new window | Visit UKGOpens new window |
Similarities Between Connecteam And UKG
| Customer Support | Both provide responsive support; Connecteam offers live chat, while UKG has 24/7 support with account managers. |
|---|---|
| Data Security | They prioritize data protection with encryption; Connecteam uses SSL, and UKG uses advanced protocols. |
| Employee Management | Each provides tools for scheduling and managing teams; Connecteam is simple, while UKG offers more detailed tracking. |
| Mobile Usability | Connecteam and UKG offer mobile apps to manage tasks on the go; Connecteam focuses on ease of use, while UKG offers more detailed features. |
| Scalability | The platforms can scale with your business; Connecteam is ideal for small to mid-sized teams, and UKG suits larger enterprises. |
| Visit ConnecteamOpens new window Visit UKGOpens new window | |