Infor Pricing Tiers & Costs (Updated for 2025)
Infor is an HRIS provider. Its solutions support payroll, talent management, workforce analytics, and related HR processes. Infor’s pricing is typically custom, given the complexity and scale of its offerings.
Infor provides core HR, payroll, talent, and workforce modules as part of its cloud HCM suite. Their cloud-based HR / payroll management tools are accessible via Infor’s HCM offerings.
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How Much Does Infor Cost?
Infor does not publicly list fixed per-user subscription rates for its HR / HCM offerings. According to industry reviews, prospective buyers must contact Infor for a detailed quote.
In cases of large implementations (Infor CloudSuite), estimates of project and licensing costs can run very high. For example, one implementation cost guide notes that CloudSuite deployments commonly range from USD $500,000 to $5 million, depending on scale, modules, customizations, and complexity.
Thus, Infor is best positioned as a premium/enterprise solution rather than a small-business plug-and-play HR tool.
Infor Plans & Pricing Tiers
Since Infor does not publish conventional “tier names” in its public marketing, the following is a hypothetical / illustrative breakdown (based on how reviewers and industry sources tend to frame enterprise software). Use this only as a guide — always request a formal quote from Infor.
| Plan / Tier | Pricing (Estimate / Approach) | Key Features | Best For |
| Core HR / Basic | Quote-based | Employee data, basic HR workflows, reporting, self-service | Organizations needing baseline HR capabilities |
| Standard / Mid | Quote-based | Time & attendance, compliance, analytics, some talent modules | Mid-sized businesses with moderate complexity |
| Enterprise / Full HCM | Quote-based | Full suite: payroll, talent management, custom workflows, integrations, dedicated support | Large enterprises or firms requiring robust HR / ERP integration |
Infor positions its HCM / HR modules under its CloudSuite / HCM offerings. For example, Infor CloudSuite HCM states that “pricing is customized according to varying business needs” and does not offer fixed public tiers.
Also, via its AWS Marketplace listing, Infor CloudSuite is sold with contract-based pricing — i.e. pricing varies with contract terms, usage, and duration.
How to Choose The Right Infor Plan
When deciding on a HRIS, it’s less about choosing a “tier” and more about aligning capabilities and vendor scope to your organization’s needs.
Evaluate Industry & Functional Needs
- Determine which HR modules you actually need (payroll, benefits, talent, scheduling).
- If your industry has strict compliance / regulation (healthcare, finance, manufacturing), confirm whether Infor’s modules support those.
- If you already use an ERP or financial system (especially Infor’s own ERP), ask how deep the integration is.
- If your workforce is global / multi-location, verify whether multi-jurisdiction support is built in.
Evaluate Security, Compliance & Scalability
- Ask what security standards are used (data encryption, role-based access, audit logs).
- Verify whether the solution supports multiple countries / currencies / local employment regulations.
- Consider scalability — as you grow, will the cost or complexity jump sharply?
- Confirm support levels (standard vs premium & SLA) and what is included.
Infor Pricing Compared to Alternatives
Infor is typically categorized as a premium/enterprise-level HRIS/HCM solution. Compared to typical HRIS costs, Infor’s strength lies in depth, scalability, integration, and tailored capability.
Large enterprises or industries with complex needs often find the most value in Infor. If your team needs comprehensive solutions and can justify the investment, Infor might be the right fit. However, smaller businesses might find it more cost-effective to explore other options.
Comparison Chart: Infor vs. Alternatives
Wondering how Infor pricing compares to other HRIS? Here’s a comparison chart that breaks down the costs of other HRIS side-by-side:
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best BambooHR for global payroll and compliance | Free trial + demo available | From $29/month | Website | |
| 2 | Best for scalable recruitment workflows | Free demo available | Pricing upon request | Website | |
| 3 | Best for quick onboarding automation | Free demo available | From $8/user/month (billed annually) | Website | |
| 4 | Best for company-wide goal alignment | Free demo available | Pricing upon request | Website | |
| 5 | Best for HR automation & performance insights | Free demo available | Pricing upon request | Website | |
| 6 | Best for ease-of-use | Free demo available | Pricing upon request | Website | |
| 7 | Best for candidate sourcing and applicant tracking | 21-day free trial | From $1.20/user/month + $71/month base fee | Website | |
| 8 | Best for managing compliance and advanced data analysis | Free demo available | From $4.50-$11.70/employee/month | Website | |
| 9 | Best for mobile-first onboarding | Free demo available | Pricing upon request | Website | |
| 10 | Best for creating customizable workflows and automating processes | Free demo available | Pricing upon request | Website |
| Dimension | Infor | Typical Simpler HR / SaaS Tools |
| Pricing transparency | Mostly hidden/quote-based | Many publish entry-level tiers |
| Module breadth | Full HR, payroll, talent, workforce, analytics | Often limited to core HR/ATS |
| Customization & integration | Strong, complex, ERP integration | Lighter customization, more SaaS-oriented |
| Cost of scale | Very high for large deployments | More linear/modular scaling |
What Affects Infor Pricing?
Several levers drive the final cost in an Infor deal:
- User/employee count (scale effect)
- Module / functionality set (how many capabilities you need)
- Customizations and workflows (especially industry-specific tweaks)
- Integrations with ERP or existing systems
- Support/SLA levels
- Geographic / multi-jurisdiction complexity
- Contract/licensing terms (duration, minimums)
Also, for large enterprise projects, implementation and consulting costs tend to dominate the financial picture.
Additional Costs to Watch Out For
Many HRIS vendors, including Infor, don’t always disclose their full cost structure upfront, leading to surprise fees post-signing. Knowing what might not be included in Infor's base price can prevent budget overruns or limited access to features. Consider writing a HRIS RFP to clarify costs. Here are some additional costs to keep an eye on:
Setup Fees or Onboarding Costs
Setup fees often cover initial configuration and training. These costs can apply when first implementing Infor, especially if your team needs extensive setup assistance. They might be bundled into higher-tier plans, but often they're billed separately. Ask for a detailed cost breakdown to know what's included and avoid unexpected charges.
Premium Support Tiers
Premium support can provide quicker response times and dedicated assistance. If your team relies on constant support, you might face extra charges. These fees are sometimes part of top-tier plans but can be an added expense otherwise. Clarify support costs and what's included in your plan to avoid surprises.
Custom Integrations or API Usage
Custom integrations or API usage can be essential but may come with additional costs. If you need to connect Infor with other platforms, these charges can add up. Some plans include a limited number of integrations, while others require separate fees. Ensure you understand what's covered and budget accordingly.
Usage Overages
Usage overages occur when your team exceeds the limits set by your plan. This can happen with data storage, number of transactions, or user activities. Overages typically result in extra fees, which might not be disclosed upfront. Ask about usage limits and potential overage costs to plan effectively.
Regulatory or Compliance Costs
Compliance with industry regulations can require specific features or reports, leading to extra charges. If your industry has strict compliance needs, these costs might be necessary. They can be included in premium plans but often come as separate fees. Verify what’s included to avoid unexpected expenses.
Is Infor Worth the Cost?
In my opinion, Infor delivers solid value for teams needing robust HR solutions. Large enterprises or industries with complex needs often see good ROI. You get standout support and integrations, making it easier to tailor the system to your team's workflows.
Infor's onboarding process is smooth, and sales reps usually provide fair, tailored quotes. However, pricing transparency could be better. Trials or demos are accessible, which helps in decision-making.
- Strong support: Quick responses and dedicated help enhance user experience.
- Integrations: Seamless connection with other tools streamlines processes.
- Onboarding: Efficient setup reduces implementation time.
Infor is popular among healthcare and finance sectors, where compliance and detailed analytics are key.
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Infor Pricing FAQs
Here are answers to a few common questions about Infor pricing:
Does Infor offer a free trial or pilot?
Infor typically offers demos rather than free trials. You can request a demo to explore the features and see if it fits your team’s needs before committing.
Are discounts available for nonprofits or multi-year contracts?
Infor occasionally offers discounts for nonprofits and multi-year contracts, but these are often tailored. Contact a sales rep to discuss your specific situation and negotiate terms.
What’s the average onboarding time?
It varies tremendously by scope; complex Infor projects may take many months.
Is the pricing likely to increase after the first year?
Yes. Scaling, module add-ons, or contract renewals often come with price changes.
Are there setup fees or onboarding costs?
Yes. Higher SLA levels or managed services often carry additional cost.
What’s included in the premium support tiers?
Premium support offers faster response times and dedicated assistance. It’s beneficial for teams needing constant help, but comes at an additional cost. Check if your plan includes this or if it’s an add-on.
What’s Next:
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