Rippling Review: Pros, Cons, Features & Pricing
Rippling is a workforce management software that streamlines HR, IT, and finance tasks into one platform. It's ideal for mid-sized companies and tech startups needing to manage diverse teams and streamline onboarding. Rippling's value lies in its ability to simplify complex processes, saving your team time and reducing errors.
In this article, you'll learn about Rippling's features, pros and cons, best and worst use cases, and pricing. Discover how it can align with your goals and enhance your HR strategies.
Rippling Evaluation Summary
- From $8/user/month (billed annually)
- Free demo available
Why Trust Our Software Reviews
Rippling Overview
In my opinion, Rippling excels as a workforce management software for medium to large enterprises with complex HR, IT, and finance needs. Its integration capabilities and automation features make it stand out, especially for teams that require streamlined processes across multiple departments. However, the platform's complexity and cost can be prohibitive for smaller businesses, and its focus on the US market limits its appeal for international operations.
Rippling is best for companies that prioritize scalability and advanced automation, while those with simpler needs might find it too intricate and costly.
pros
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Users find the interface intuitive and easy to navigate.
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The platform is highly scalable, making it ideal for growing businesses.
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Rippling automates administrative tasks, saving your team time and reducing errors.
cons
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Rippling does not offer dedicated account managers.
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Customer support can be slow with complex issues.
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New users face a steep learning curve due to its extensive functionality.
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How We Test & Score Our Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final score)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final score)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final score)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final score)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final score)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final score)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final score)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Payroll Management
Rippling automates payroll processing, ensuring accuracy and compliance with tax regulations. It streamlines payments across multiple states, saving your team time.
Benefits Administration
Manage employee benefits in one place, from health insurance to retirement plans. This feature simplifies open enrollment and updates benefits seamlessly.
Time Tracking
Track employee hours and manage time-off requests efficiently. Your team can clock in and out using mobile devices, making it easy to monitor attendance.
Employee Onboarding
Rippling automates onboarding tasks, from document signing to training schedules. New hires get set up quickly, reducing your administrative burden.
HR Analytics
Generate detailed reports on workforce metrics, helping you make informed decisions. Rippling's analytics provide insights into employee performance and trends.
Compliance
Ensures business compliance with various regulations. Notably comprehensive in its scope compared to similar platforms.
Employee Self-Service
Allows employees to update personal info, making HR management more efficient. Unique in its ease and range of accessible data.
Custom Reporting
Provides extensive custom reporting options. Its depth and flexibility in reporting are superior to many competitors.
Ease of Use
Rippling impresses with its intuitive interface, making it user-friendly even for less tech-savvy teams. Users appreciate the straightforward navigation and clean design, which simplify complex tasks like payroll and benefits management. The platform’s ease of use is enhanced by its comprehensive onboarding guides and responsive support. Compared to other employee management software, Rippling stands out for its ability to integrate multiple HR functions seamlessly, reducing the learning curve and allowing your team to focus on strategic initiatives quickly.
Integrations
Integrations include Slack, Zoom, Microsoft Teams, Asana, Jira, Salesforce, Hubspot, PayPal, Google Workspace, 1Password, GitHub, and Datadog.
New Product Updates from Rippling
Rippling Adds New Device Buyback Feature
Rippling has introduced Device Buyback in its Inventory Management system, providing IT teams with a streamlined way to securely dispose of and recycle old hardware while benefiting financially. This update aims to simplify the hardware lifecycle management process. Here's what to expect in this update:
- Real-Time Device Valuation: View instant resale values for eligible devices stored in Rippling’s U.S. warehouses.
- Bulk Device Processing: Select and sell multiple devices in a single transaction for faster buyback workflows.
- Automated Offboarding: Rippling handles unenrollment from MDM, Apple Business Manager, and Microsoft Entra.
- Certified Secure Wiping: All devices undergo compliant data destruction with downloadable certificates.
- Invoice Credits: Buyback proceeds are automatically applied to upcoming Rippling invoices.
- Reuse or Recycling: Devices are refurbished for resale or responsibly recycled to eliminate waste.
Visit Rippling's official site for more details.
for more details.
Rippling Rolls Out New AI and Collaboration Features
Rippling's latest updates deliver smarter automation, efficient communication, and improved data visibility across the Rippling platform. These help HR and IT teams save time on manual work while maintaining accuracy and compliance. Here are the details of the updates:
- AI Application Review: Automates candidate screening and ranking to speed up hiring decisions.
- Rippling Chat: Simplifies collaboration by letting teams take actions and access data using natural language.
- Enhanced Dashboards: Expands reporting capabilities for HR, payroll, and IT management.
Visit Rippling's official site for more details.
Rippling Launches Self-Serve Payroll for Startups
Rippling has introduced a revolutionary self-serve payroll solution, specifically designed to cater to startups. This new feature empowers startup founders by enabling them to effortlessly set up and manage payroll processes without the need for lengthy sales calls. Here are the details of the update.
- Self-Serve Payroll Setup: Founders can independently set up and launch their payroll systems in just minutes, ensuring a swift start to managing their financials.
- Automated Compliance Management: The platform automates compliance tasks, reducing the risk of errors and ensuring regulatory adherence.
- Unified Onboarding and Taxes: It provides a consolidated platform that simplifies the onboarding process and tax management, offering startups a comprehensive payroll solution.
Visit Rippling's official site for more details.
Rippling Strengthens Identity and Access Management
Rippling IT has significantly enhanced its Identity & Access Management (IAM) platform, offering users a more cohesive and automated experience. These updates leverage real-time employee and device data to streamline permissions and security tasks. Here are the new updates:
- Centralized Third-Party Access App: This new app allows better integration management, improving oversight and control.
- Dynamic Supergroups: It offers saved groups, integration attributes, and access previews, enhancing organizational management.
- Unified Drift Detection: Detect and resolve discrepancies quickly with one-click solutions, improving system integrity.
- Bulk Operations: Streamlined processes for hiring, transitions, and termination, which enhance HR efficiency.
Visit Rippling's official site for more details.
Rippling Now Integrates with Points North
Rippling has introduced a new integration with Points North aimed at simplifying certified payroll reporting, focusing on compliance with the Davis-Bacon Act and other prevailing-wage laws. This integration automates the process, reducing manual work and minimizing errors in payroll reporting for businesses involved in government-contracted projects. Key aspects include:
- Real-time Data Flow: Employee data such as approved hours, wages, project details, and classification information are transferred in real time from Rippling’s Time & Attendance system to Points North, ensuring up-to-date and accurate data for payroll calculations.
- Automated Compliance: Points North applies prevailing and union rates to the imported data to calculate accurate pay, which is essential for generating certified payroll reports that meet government regulations, alleviating administrative burdens.
- Error Reduction: The automation of data transfer and compliance calculations reduces human error and helps prevent compliance risks associated with manual report creation.
- Efficient Payroll Processing: After payroll processing in Rippling, the certified payroll data syncs back automatically, removing the need for manual report creation and ensuring compliance without additional effort.
This integration offers a robust solution for businesses requiring compliance with certified payroll reporting, particularly those engaged in projects subject to prevailing wage laws, enhancing efficiency, accuracy, and compliance in managing payroll data.
For more details, you can visit the Rippling Blog.
Rippling Specs
- 2-Factor Authentication
- 360 Degree Feedback
- API
- Application Tracking
- Attendance Tracking
- Batch Permissions & Access
- Compliance Tracking
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Employee Database
- Employee Engagement
- Employee Incentive Management
- Employee Onboarding
- Employee Training
- Expense Tracking
- External Integrations
- Feedback Management
- Multi-User
- Notifications
- Payroll
- Performance Appraisal
- Scheduling
- Time Management
- Timesheets
- Travel Management
- Vacation & Absence Calendar
Rippling FAQs
How does Rippling handle data security and compliance?
Can I customize Rippling for my business needs?
How does Rippling support remote work?
What kind of training does Rippling provide for new users?
How does Rippling improve HR efficiency?
Can Rippling scale with my growing business?
What support options are available if I encounter issues?
How does Rippling handle employee data privacy?
What's Next?
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