Skip to main content

Running payroll manually is time consuming, tedious, and comes with an increased risk of error. It's no surprise that many HR teams opt for tech to help them out. And Trinet is a leading payroll processing software provider, so you might be considering it as an option for your business.

But before you make a final decision, it's important to weigh the pros and cons of a software. You'll want to consider whether it's a good match for your use case, and whether it will integrate with your existing tech stack. Luckily, I've covered all that and more in this in-depth review. Keep reading to get all the info you'll need to feel confident moving forward!

Trinet software review, a screenshot of the tool's dashboard
I really like the high-level overview you get from Trinet's total compensation dashboard.

Trinet Product Overview

Trinet, a full-service HR management software, is proficient in catering to the HR needs of small and medium-sized businesses (SMBs), providing an all-in-one solution encompassing payroll tax filing, health insurance, risk mitigation, view pay stubs, and much more. Business owners find solace in Trinet’s robust HR services, ranging from direct deposit functionalities to healthcare provisions, ensuring that new hires transition easily into their roles. Targeting a spectrum of industries including financial services, Trinet tailors its offerings, ensuring that company names thrive amidst optimized talent acquisition and retention strategies.

A quintessential element in the Trinet review is its adept mobile app, fortified with workforce analytics, facilitating a verified and streamlined approach towards HR support and management. The software effortlessly shoulders the responsibility of risk mitigation, ensuring that the management team can focus on cultivating business growth while relying on Trinet for comprehensive HR services, support, and strategic insights.

Pros

  • Robust Payroll: Trinet offers detailed and precise payroll services, ensuring that businesses handle compensation with accuracy and efficiency.
  • Detailed Reporting: The software provides in-depth reports, offering businesses critical insights into various HR aspects to inform decision-making.
  • Variety in Benefits: With Trinet, businesses can offer a diverse range of benefits, allowing for flexibility and customization according to specific needs and preferences.

Cons

  • Interface: The user interface is not as intuitive as some other HR software, which could lead to a steeper learning curve for new users.
  • Customization: Trinet may lack the flexibility and customization options that some other, more specialized HR software provides.
  • Pricing: The cost might be a barrier for smaller businesses or startups, as there are other less expensive options available in the market.

Expert Opinion

In examining Trinet closely, and comparing it with other HR software, several aspects stand out. Its functionality is robust, particularly in payroll services and benefits administration. When it comes to choosing an HR system, the interface is crucial, and in this area, Trinet could improve. Its user experience is somewhat lacking compared to some newer or more user-focused competitors.

However, in terms of integrations, Trinet holds its ground, offering a variety that can simplify various HR processes. Determining its suitability involves considering the specific needs and size of your business. It outperforms in consolidation and variety of services but might not be the best choice for those looking for extreme customization or the most budget-friendly option.

Trinet: The Bottom Line

Trinet holds a unique position in the HR software landscape due to its comprehensive handling of payroll, benefits, and compliance. Unlike some other tools, it offers a diversity of benefits and detailed reporting, accommodating a broader spectrum of business needs. The software’s strong suit lies in its ability to streamline and consolidate various HR processes, offering businesses a way to manage multiple aspects of HR within a single platform. Its approach to benefits and payroll services is particularly noteworthy, ensuring businesses can operate efficiently and effectively in these critical areas.

Trinet Deep Dive

Product Specifications

  1. Employee Database - Yes
  2. Payroll Management - Yes
  3. Benefits Administration - Yes
  4. Time and Attendance Tracking - Yes
  5. Recruiting and Application Tracking - No
  6. Performance Management - Yes
  7. Workflow Approval Process - Yes
  8. Reporting and Analytics - Yes
  9. Employee Self-Service - Yes
  10. Mobile Access - Yes
  11. Onboarding and Offboarding - Yes
  12. Learning Management - No
  13. Document Management - Yes
  14. Compliance Management - Yes
  15. Vacation/Leave Tracking - Yes
  16. API for Integration - Yes
  17. Compensation Management - Yes
  18. Employee Scheduling - No
  19. Employee Feedback Tools - No
  20. Social Media Integration - No
  21. 360 Degree Feedback - No
  22. Succession Planning - No
  23. Customization Options - Yes
  24. Native Integrations - Yes
  25. Role-Based Access - Yes

Trinet Feature Overview

  1. Employee Database: Trinet maintains a robust employee database, centralizing essential employee information, and ensuring easy access and management.
  2. Payroll Management: Trinet’s system is precise and reliable, streamlining the payroll process efficiently, and ensuring accuracy and compliance.
  3. Benefits Administration: This feature in Trinet is diversified, allowing for customization and flexibility to meet various employee needs and preferences.
  4. Time and Attendance Tracking: Trinet simplifies this essential HR function, providing a straightforward method for monitoring employee working hours and attendance.
  5. Performance Management: Trinet facilitates performance tracking and management, aiding in the review processes and helping to maintain employee productivity and satisfaction.
  6. Workflow Approval Process: Trinet allows for the smooth flow of necessary approvals, ensuring that processes run easily within organizational hierarchies.
  7. Reporting and Analytics: With Trinet, businesses can obtain valuable insights through detailed reporting, aiding strategic decision-making.
  8. Employee Self-Service: Employees can manage certain aspects of their profiles, enhancing the user experience and freeing up HR resources.
  9. Onboarding and Offboarding: Trinet streamlines these processes, ensuring that the beginning and end of the employee lifecycle are managed efficiently.
  10. Compliance Management: Trinet prioritizes compliance, helping businesses navigate various legal and industry-specific regulations effectively.

Standout Functionality

  • Benefits Administration: Trinet offers a more extensive range of benefits options compared to other platforms, providing businesses with the flexibility to cater to diverse employee needs.
  • Reporting and Analytics: The depth and detail of reporting available in Trinet are superior, enabling businesses to gain better insights and make more informed decisions.
  • Workflow Approval Process: Trinet’s capability to smoothen necessary approvals distinguishes it, making organizational processes flow with greater efficiency and clarity.

Integrations

Trinet provides native integrations with various tools and platforms. An API is available, allowing for broader integration capabilities, and extending its functionality. However, specifics regarding out-of-the-box integrations or add-ons might need further exploration on the official Trinet platform or through a direct inquiry.

Trinet Pricing

Pricing upon request

Ease of Use

Trinet’s interface appears somewhat traditional and might not be as intuitive as some other modern HR platforms. Navigating through the system might initially seem a bit complex due to the depth of features it offers. However, once familiar, users can appreciate the organization and structure within the tool, making essential HR functions manageable and streamlined.

Customer Support

In my experience, Trinet offers a reasonable level of customer support, including various channels like documentation and live chat. However, the response times can sometimes be longer than ideal, which might be a point of frustration for users requiring immediate assistance or solutions to pressing issues. The available resources are quite helpful, but the overall responsiveness and immediate availability of support can see some improvement.

Trinet Use Case

Who Would Be A Good Fit For Trinet?

The ideal users for Trinet are small and medium-sized businesses that require robust payroll and benefits administration. Companies in regulated industries will find Trinet particularly beneficial due to its strong compliance features. Trinet excels in environments where there’s a need to manage a variety of HR functions centrally.

Businesses with a diverse workforce requiring flexible benefits options will find Trinet’s offerings quite fitting. Also, organizations that value detailed reporting and analytics to inform strategic HR decisions would benefit significantly from what Trinet has to offer.

Who Would Be A Bad Fit For Trinet?

Trinet might not be the best choice for very small startups or companies with a limited budget for HR software. Industries or businesses that require high customization levels and flexibility might find Trinet restrictive. Additionally, companies that prioritize a modern, highly intuitive user interface may find Trinet's platform somewhat lacking. Businesses looking for extensive learning management and employee development features might also find Trinet not fully aligned with their needs.

Trinet FAQs

Does Trinet offer a mobile application?

Yes, offers Trinet customers a mobile application that allows access to various HR functions on the go.

What kind of customer support does Trinet provide?

Trinet offers customer rep support through various channels such as live chat and documentation.

Is there an API available for Trinet?

Yes, Trinet provides an API, allowing for integrations that extend its functionality.

Can Trinet handle payroll and tax compliance?

Yes, Trinet manages payroll services, ensuring that businesses handle compensation with accuracy and compliance.

Does Trinet allow for benefits administration?

Trinet facilitates benefits administration, providing a diverse range of options to cater to different employee needs.

Is Trinet suitable for small businesses?

Trinet is suitable for small to medium-sized businesses, especially those requiring robust payroll and benefits administration.

Does Trinet offer recruitment and applicant tracking features?

No, Trinet does not include recruitment and applicant tracking as part of its core features.

Can employees access and manage their information on Trinet?

Yes, Trinet offers employee self-service options, allowing employees to manage certain aspects of their profiles.

Alternatives to Trinet

  • Zenefits: Better suited for businesses seeking a modern, user-friendly interface. Zenefits offers an intuitive experience, particularly appealing to younger, tech-savvy teams.
  • ADP: Offers broader customization options. ADP is a good choice for businesses with specific, unique HR process requirements that need a high level of customization.
  • Paychex: Suitable for those looking for extensive recruitment and applicant tracking features. Paychex provides robust capabilities in managing and streamlining the recruitment process.

Trinet Company Overview & History

Trinet is a renowned professional employer organization (PEO) specializing in providing holistic HR solutions primarily aimed at small and medium-sized businesses across various industries such as technology, nonprofits, consulting, and more. Trinet’s strategic approach involves co-employing the client’s workforce, thereby allowing the company to manage a multitude of employer responsibilities. Over the years, Trinet has nurtured a reputation of empowerment, focusing on unleashing the full potential of businesses and their employees by navigating them through the complexities of HR with ease and expertise.

Founded in 1988, Trinet has carved its path as a pivotal entity in the HR solutions domain. Initially centered around technology startups, the company diversified its horizons in the early 2000s, extending its tailored services to various other industries. The mission of Trinet revolves around a robust commitment to simplifying the intricate landscape of HR challenges, enabling businesses to thrive with a fortified focus on their core objectives. Trinet’s journey is marked by continuous evolution and adaptation to the dynamic necessities of the modern business landscape, always aiming to provide refined, reliable, and resourceful HR solutions.

Summary

Trinet emerges as a substantial HR solutions provider, particularly for small and medium-sized businesses navigating the complexities of human resources. With its roots deeply ingrained in simplifying HR tasks such as payroll, benefits administration, and compliance, Trinet manifests as a robust ally for businesses eager to foster growth without the encumbrance of intricate HR challenges.

The platform, paired with its consummate services, stands as a testament to efficiency and reliability. Thus, it carries a recommendation for those on the quest for a comprehensive HR solution. Feel free to share your experiences and thoughts about Trinet in the comments, as your insights are invaluable in helping others make informed decisions.

By David Rice

David Rice is a long time journalist and editor who specializes in covering human resources and leadership topics. His career has seen him focus on a variety of industries for both print and digital publications in the United States and UK.