10 Best HR Outsourcing Services
Here’s my shortlist of the 10 best HR outsourcing companies, which I’ve reviewed in detail below:
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Navigating the world of HR outsourcing services can be challenging when you're juggling payroll, compliance, and employee management. To help lighten your workload, I've evaluated the top HR outsourcing providers that can streamline your processes, keep you compliant, and free up your time for strategic initiatives. This guide will help you find the right partner to meet your HR needs.
What are HR Outsourcing Services?
HR outsourcing services are used frequently by organizations that don't have an internal HR team or have limited HR professionals on staff. The process of human resource outsourcing (HRO) involves hiring a third-party organization to manage the key human resources functions of the business. This includes responsibilities like payroll processing, benefits administration, training and development, and regulatory compliance.
HR outsourcing providers add value by offering a structured and professional approach to managing ongoing employee relations and HR administration, allowing client companies to focus on their core operations and strategic initiatives.
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Rippling
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
ClearCompany
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Guru
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6
Reviews of the Best HR Outsourcing Companies
Here are my summaries of the best HR outsourcing services, including their location, some pros & cons, and the reason I included each one in this list.
Deel is a comprehensive HR platform and outsourcing service designed to assist with global hiring and compliance. The platform provides a seamless experience for companies looking to expand their workforce internationally, combining advanced technology with a dedicated in-house team of experts.
Why I picked Deel: I like that Deel offers both a platform and in-house experts. It enables companies to hire employees in over 150 countries without the need to establish local entities. This is particularly beneficial for businesses looking to scale rapidly across borders. Deel handles all aspects of compliance, ensuring that companies adhere to local labor laws and regulations. Additionally, Deel provides extensive in-house support for immigration, relocation, and visa processes, making it easier for businesses to bring in talent from around the world.
Key Services:
Other key capabilities of Deel's platform and services include automated contract generation, localized contract templates, payroll management, benefits administration, expense management, time-off tracking, equity management, contractor payments, employee onboarding, and workforce management.
Customer Support:
Deel offers 24/7 customer support and can be reached via live chat or email. The platform also offers a comprehensive help center with detailed articles and guides to assist users in resolving common issues.
Location: San Francisco, California
Pros and cons
Pros:
- Automated payroll processing
- In-house experts for relocation and visa support
- Prioritizes global and local compliance
Cons:
- No in-app time tracking
- No mobile app available
Rippling
Best HR outsourcing partner for offering affordable health insurance plans
Rippling offers professional employer organization (PEO) services in addition to its well-known HR software. Their PEO clients benefit from Rippling's centralized HR platform that manages key business operations, including payroll, benefits, and IT, with additional HR experts for you to call on for specific needs.
Why I picked Rippling: I included Rippling in this list because of their access to big-company benefit packages. You can use Rippling's PEO service to offer health insurance to your US-based staff, or offer other benefits packages such as 401(k) retirement plans, health spending accounts, and other flexible options.
Once you're signed up, your employees can also access expert assistance through their Rightway Health Guide, which is an employee-facing app to assist with benefits enrollment, health plan education, and other common FAQs employees have about health plans.
Key Services:
Rippling's combined software and PEO services extend beyond just benefits administration. They can also assist with monitoring compliance, including ACA and COBRA administration, and other complex issues such as claims for wrongful termination, harassment, or discrimination.
Through their HR platform, they can also assist with device management, helping you manage and track employee laptops, apps, and software subscriptions at scale.
Customer Support:
Rippling offers a solid customer support framework, with assistance available through phone, email, or their self-service help wiki as needed.
Location: San Francisco, USA
Pros and cons
Pros:
- Integrates well with other business tools
- Simplifies the payroll process, reducing the chances of errors
- Centralized system for handling multiple business operations
Cons:
- PEO services are for US-based customers only
- Pricing details are not transparent
HSP Group is an HR outsourcing provider focused on helping businesses manage global expansion. Their team pairs expert-led guidance with a proprietary tech platform—GateWay—to simplify HR operations across borders. From payroll to compliance, they offer one partner to manage your entire international workforce footprint.
Why I picked HSP Group:
I picked HSP because they don’t just handle one part of the global HR equation—they manage it all. If you’re expanding into multiple countries, they help you set up legal entities, stay compliant, and run payroll without needing separate vendors for each task. Their all-in-one model cuts down on coordination issues and gives you a clear path to scale. I also like that their GateWay platform gives you visibility into regulatory deadlines and documentation so you can avoid compliance missteps.
Key Services:
Services include HR administration, employer of record (EoR), payroll processing, global mobility, and tax compliance. You’ll also get support with setting up entities, transitioning from EoR to local operations, and managing in-country obligations across 60+ countries.
Customer Support:
You get a dedicated team backed by in-country specialists. HSP’s experts are available for ongoing advisory and operational support, and clients can connect directly with consultants when navigating country-specific complexities.
Location: Tampa, Florida.
Pros and cons
Pros:
- Unified platform for global HR
- Smooth EoR-to-entity transition
- Real-time compliance tracking system
Cons:
- Integrations not clearly documented
- No pricing publicly available
ADP TotalSource is a comprehensive Professional Employer Organization (PEO) designed to help businesses manage their HR tasks, payroll, and benefits administration.
Why I picked ADP TotalSource: ADP TotalSource provides a full range of services including payroll, benefits administration, compliance, and talent management. This holistic approach ensures that businesses can manage all their HR needs through a single, integrated platform.
For instance, ADP TotalSource offers advanced payroll solutions that ensure employees are paid accurately and on time, with support for various payment methods and compliance with federal, state, and local tax regulations. It also offers support from a wide range of experts, from payroll and benefits specialists to technology experts.
Key Services:
Aside from payroll and compliance, ADP TotalSource also offers new hire onboarding assistance, HR document management, an employee self-service portal, workers' compensation management, online learning courses, and full-service garnishments.
Customer Support:
ADP TotalSource offers a dedicated HR expert who can help you with both day-to-day support and strategic guidance. It also offers access to specialists in various areas of HR management.
Location: Roseland, New Jersey (but services all 50 states)
Pros and cons
Pros:
- Comprehensive HR management
- Strong legal compliance tools
- Access to HR experts who can offer personalized advice and support
Cons:
- Platform could offer more flexibility
- Onboarding can be complex
Wisemonk is a platform that helps companies hire, pay, and equip talent in India without needing local entities or bank accounts. It offers services like employer of record (EOR), payroll management, and equipment procurement, all supported by expert assistance and technology.
Why I picked Wisemonk: I like its comprehensive employer of record (EOR) service. This allows your company to legally employ workers in India without setting up a local entity, handling employment contracts, compliance with Indian labor laws, and payroll processing. This means you can quickly and compliantly expand your team in India, saving time and reducing administrative burdens. Another valuable feature is Wisemonk's equipment management service. They assist in procuring, allocating, and scheduling the delivery of necessary equipment for your employees.
Key Services:
Other key services include tax optimization and planning services that help both employers and employees navigate the complexities of the Indian tax system efficiently. Additionally, Wisemonk offers a personalized dashboard, giving you an easy way to manage and track employee information and payroll details. They also provide an employee self-service portal, empowering your team members to access their pay slips and manage their benefits independently.
Customer Support:
Wisemonk provides customer support for various HR needs to help you expand and manage your team in India.
Location: Bengaluru North, Karnataka
Pros and cons
Pros:
- Comprehensive compliance management ensures adherence to local laws
- Efficient equipment lifecycle management for remote teams
- Flexible benefits administration caters to diverse employee needs
Cons:
- Limited to the Indian market
- Could offer built-in time tracking
Paylocity is an HR and payroll solutions provider known for its comprehensive HR software and personalized support services.
Why I picked Paylocity: If you're looking for an HR outsourcing service that prioritizes compliance and risk management, Paylocity’s HR Edge might be what you need. With HR Edge, you have access to HR consulting services that help minimize compliance risk and ensure you’re up-to-date with the latest HR policies. This service includes day-to-day support for tasks like policy reviews and handbook updates, which can give you peace of mind that your HR policies align with industry best practices and evolving regulations. Paylocity's HR experts are available to answer questions, guide you through complex HR decisions, and ensure your company is protected.
Key Services:
Paylocity also provides several other HR outsourcing services that help maintain a healthy and compliant workplace. Their interactive training courses cover essential topics such as cybersecurity, harassment, and anti-bullying, promoting a safe and educated environment for your team. Additionally, Paylocity’s recruiting support can help differentiate your company by improving your career page and social media presence, attracting candidates that align with your company culture and values.
Customer Support:
Each customer is assigned an HR account manager for ongoing guidance and advice. You’ll also have access to a self-serve resource library with up-to-date information on HR policies, state laws, healthcare reform, and more.
Location: Schaumburg, Illinois (with offices around the United States)
Pros and cons
Pros:
- Includes recruiting support
- Comprehensive compliance support
- Extensive resources on HR topics available for self-service
Cons:
- May require more customization options for specialized HR needs
- Advanced reporting tools may be challenging for new users
Atlas HXM is a global platform that helps businesses hire and manage employees in over 160 countries without needing a local entity. It offers solutions for onboarding, compliance, and payroll, making international expansion more straightforward.
Why I picked Atlas HXM: Atlas HXM offers direct Employer of Record (EOR) services. Unlike others that rely on third parties, Atlas owns its entities in more than 160 countries, ensuring consistent compliance and reducing risks associated with international hiring. Another benefit is Atlas HXM's global payroll management. The platform handles complex payroll requirements across various countries, ensuring employees are paid accurately and on time, which is crucial for maintaining trust and satisfaction within your international team.
Key Services:
Other key services include global compliance management, benefits administration, tax compliance and filing, local labor law adherence, visa and immigration support, employee data management, time and attendance tracking, performance management, reporting and analytics, mobile accessibility, customizable HR solutions, and multi-currency support.
Customer Support:
Atlas HXM offers 24/7 customer support to assist with onboarding, compliance, and payroll management.
Location: Chicago, Illinois
Pros and cons
Pros:
- Self-service portal for employees
- Direct EOR model for consistent compliance
- Comprehensive global payroll management
Cons:
- May not be ideal for smaller businesses
- Potential learning curve with its comprehensive features
Omnipresent is a global employment platform that helps businesses hire, onboard, pay, and manage employees and contractors worldwide.
Why I picked Omnipresent: For those looking to outsource their HR functions, Omnipresent offers comprehensive PEO services in the United States and the UK. They handle payroll calculations and ensure compliance with local labor laws. Additionally, Omnipresent offers access to better employee benefit rates by leveraging their pool of customers and employees. This means your team can enjoy a wider range of benefits at more affordable rates, enhancing employee satisfaction and retention. For those without an established entity, Omnipresent also has employer-of-record (EOR) services, allowing businesses to hire and pay employees in over 160 countries.
Key Services:
Omnipresent provides visa and immigration support, helping companies secure work permits and visas for international employees. They also offer employee onboarding assistance, streamlining the process with localized contracts and compliance guidance. Additionally, Omnipresent provides termination and offboarding support, ensuring that employee exits are handled legally and smoothly in accordance with country-specific regulations.
Customer Support:
Omnipresent provides dedicated customer support through a team of global employment experts who assist with compliance, payroll, benefits, and HR-related queries. It also offers a robust help center and learning academy.
Location: London, United Kingdom
Pros and cons
Pros:
- Strong local expertise in employment regulations
- Localized benefits adminstration
- Handles tax compliance across multiple countries
Cons:
- Some services may not be available in all desired locations
- PEO services only available in the US and UK
Best HR outsourcing provider for industry-specific HR expertise
Insperity delivers comprehensive HR solutions to small and midsize businesses. They offer both HCM (human capital management) software in addition to their PEO (professional employer organization) services, which are run by their in-house experts in payroll, performance, safety, and other HR-related compliance issues.
Why I picked Insperity: I included Insperity in this list because of its blend of HR software and services that can be tailored to companies across numerous business sectors. Their team of HR specialists has industry experience across numerous sectors, including information technology, manufacturing, finance, insurance, construction, retail & wholesale, engineering, legal services, healthcare, and non-profits.
Key Services:
Insperity offers a range of HR services that cover all aspects of HR and employee management. From payroll processing and employee benefits administration to risk management and compliance assistance, they provide a consolidated platform for managing diverse HR functions efficiently.
Customer Support:
Insperity maintains customer support that is both accessible and responsive, providing assistance through various mediums including phone and online portals.
Location: Kingwood, USA
Pros and cons
Pros:
- Tailored solutions to suit different business needs
- Streamlines various HR tasks under one platform
- Offers a comprehensive range of HR services
Cons:
- Some clients mention a complex contract structure
- Only available for US organizations
Remunance is an Employer of Record (EOR) and Professional Employer Organization (PEO) that assists global businesses build teams in India by managing essential HR functions.
Why I picked Remunance: I chose Remunance for its comprehensive talent acquisition services. They assist in identifying and recruiting the right talent, ensuring that new hires align with your company's values and goals. This support is invaluable for businesses looking to establish a presence in India without navigating the complexities of local hiring processes. Additionally, Remunance offers robust compliance management. They ensure adherence to Indian labor laws, tax regulations, and other statutory requirements, mitigating legal risks and fostering positive employer-employee relationships.
Key Services:
Other key services include payroll administration, which ensures timely and accurate salary disbursements, enhancing employee satisfaction. They also provide onboarding and offboarding services, facilitating smooth transitions for employees joining or leaving your organization. Remunance even offers IT and infrastructure support, setting up the necessary technological framework for your operations in India.
Customer Support:
Remunance offers dedicated customer support for your various HR needs.
Location: Pune, India
Pros and cons
Pros:
- Comprehensive EOR services
- Expertise in local compliance reduces legal risks
- Efficient payroll processing ensures timely compensation
Cons:
- Dependence on Remunance for compliance may limit direct control
- Limited to India
Best HR Outsourcing Services: Pricing Comparison Chart
This comparison chart summarizes pricing details for my top HR outsourcing solutions to help you find the best HRO provider for your budget and business needs.
Tool | Best For | Trial Info | Price | ||
---|---|---|---|---|---|
1 | Best HR outsourcing solution for global hiring and compliance | Free trial + demo available | From $29/month | Website | |
2 | Best HR outsourcing partner for offering affordable health insurance plans | Free demo available | From $8/user/month (billed annually) | Website | |
3 | Best for unified services and technology | Free demo available | Pricing upon request | Website | |
4 | Best full-service HR solution for US-based businesses | Free demo available | Pricing upon request | Website | |
5 | Best for India HR compliance | Free demo available | From $99/employee/month | Website | |
6 | Best for compliance risk management | Free demo available | Pricing upon request | Website | |
7 | Best for global payroll | Free demo available | From $595/employee/month or $49/contractor/month | Website | |
8 | Best PEO and EOR services | Not available | From $29/contractor/month to $499/EOR employee/month | Website | |
9 | Best HR outsourcing provider for industry-specific HR expertise | Trial options available | Pricing upon request | Website | |
10 | Best for building teams in India | Free demo available | Pricing upon request | Website |
Other HR Outsourcing Services
Below is a list of additional HR outsourcing companies which didn’t make it into my top 10 shortlist, but are still worth taking a closer look at:
- myHR Partner
HR outsourcing partner for tailored outsourced services
- ExtensisHR
HRO provider for flexible HR service arrangements
- Bright + Early
HR outsourcing partner for startups
- VeroHR
HR outsourcing partner for UK or European companies
- Castle HR
Fractional HR services for North American companies
- Trinet
For outsourcing complex HR issues
- Bambee
For affordable HR services
- Gusto
For outsourcing payroll tax filings
- Accenture HR
For innovative HR technology integration
- XcelHR
For small business HR solutions
Selection Criteria for HR Outsourcing Services
Choosing the right HR service company is a critical decision that can have lasting impacts on your business. When selecting an HR outsourcing service, it’s important to focus on the services provided and how they align with specific needs and pain points.
I’ve researched these providers extensively to understand how their offerings can free teams from time-consuming tasks and optimize operations. These services often include payroll, employee benefits, compliance management, and more—key areas that HR teams typically want to streamline.
Core HR Services (25% of total score): To be considered for inclusion in this list, each service had to fulfill these common use cases first:
- Managing payroll and employee benefits
- Ensuring compliance with labor laws
- Handling recruitment and onboarding
- Managing employee performance and relations
- Offering time and attendance tracking
Additional Standout Services (25% of total score): To help me find the best HR service providers out of numerous available options, I also kept a keen eye out for unique offerings, including the following:
- Advanced analytics and reporting capabilities
- International payroll or global compliance support
- AI-driven recruitment tools for candidate screening
- Personalized employee engagement programs
- Providing mobile-first solutions for remote teams
Industry Experience (10% of total score): To evaluate the industry experience of each HRO provider, I considered the following:
- Years of experience in the HR outsourcing industry
- Credentials and certifications of key staff
- Specialized knowledge in specific industries or regions
- Experience in handling large or complex teams
- Consistent track record of solving HR challenges
Customer Onboarding (10% of total score): To get a sense of each HR service provider's customer onboarding process, I considered the following factors:
- Availability of quick-start guides and templates
- Hands-on service tours to guide new users
- Access to training videos and live webinars
- Chatbots and dedicated support for real-time assistance
- Seamless migration of data and services from existing platforms
Customer Support (10% of total score): To evaluate the level of customer support each vendor offered, I considered the following:
- Availability of 24/7 customer support
- Dedicated account managers for personalized assistance
- Multi-channel support options (phone, chat, email)
- Fast response times for issue resolution
- Ongoing support for implementation and service updates
Value for Price (10% of total score): To gauge the value of each service, I considered the following factors:
- Competitive pricing models compared to services offered
- Transparent pricing without hidden fees
- Tiered service options to match various business sizes and needs
- Ability to scale services up or down as needed
- Cost savings potential by reducing internal HR workload
Customer Reviews (10% of total score): Evaluating customer reviews is the final element of my selection process, which helps me understand how happy real HR teams are with a third-party HR service provider. Here are the factors I considered:
- Positive reviews reflecting user satisfaction
- Consistent feedback on ease of use and customer support
- Reviews mentioning long-term reliability and trustworthiness
- High ratings for service responsiveness and issue resolution
- Success stories of businesses improving HR efficiency
Using this assessment framework helped me identify HR service providers that go beyond basic requirements to offer additional value through unique services, long-standing industry experience, smooth client onboarding, effective customer support, and overall value for price.
Key HR Outsourcing Services
When choosing an HR outsourcing company to support your needs, it's important to focus on the essential services that are key in this field. Here are the most important HR outsourcing services to be aware of:
- Strategic HR Consulting: These services help management teams create and administer action plans to ensure your goals match your business objectives. This can involve strategies for hiring the right people or ways to keep employees engaged and motivated.
- Comprehensive Workforce Management: This includes services like payroll management, benefits administration, and time and attendance tracking, ensuring your workforce runs smoothly.
- Regulatory Compliance Assistance: This service provides advice and solutions to ensure your business meets all the legal and HR-related rules and regulations of your industry.
- Employee Training and Development: This focuses on programs and initiatives to improve your employees' skills and knowledge, fostering a culture of continuous learning and development.
- Performance Management: These services are focused on setting up and keeping track of performance goals to help evaluate employees and plan their future career growth and development.
- Recruitment Outsourcing: These services, often referred to as recruitment process outsourcing (RPO) services, can run your entire hiring cycle, from sourcing to screening, interviewing, and onboarding hired candidates, helping teams save time on in-house recruitment tasks.
- Employee Benefits Administration: Outsourcing benefits administration simplifies the management of health, retirement, and other employee benefits, allowing us to offer competitive packages without the administrative burden.
- Employee Relations and Conflict Resolution: Employee relations services ensure that conflicts and disputes are handled professionally, reducing internal tension and protecting the company from potential legal complications.
- Payroll Processing: Managing payroll is complex and error-prone, but a pro of payroll outsourcing services (like a PEO partnership or an employer of record agreement) can reduce errors, save time, and take the stress of compliance management off your desk completely.
By focusing on an HRO that offers a comprehensive set of services, you'll significantly reduce the strain of day-to-day HR tasks, allowing your team to focus on initiatives that drive growth and improve company culture. Ultimately, outsourcing is about more than just reducing workload; it’s about improving efficiency and ensuring long-term operational success.
Frequently Asked Questions about HR Outsourcing Services
Still wondering how HR outsourcing services work, or how you can find the best one for your HR needs? These answers to popular FAQs should help clear things up:
What are the benefits of using an HR outsourcing company?
Using an HR outsourcing company can offer numerous advantages to businesses of all sizes, including:
- Expertise Access: HR outsourcing firms have seasoned experts with extensive industry knowledge, ensuring your company complies with the latest laws and regulations.
- Cost-Efficiency: Despite various HR software solutions and automation, it can be a more efficient option compared to maintaining an in-house team as it eliminates the overheads associated with full-time employees.
- Focus on Core Activities: Outsourcing HR functions allow businesses to focus on their core activities, enhancing overall productivity and efficiency.
- Scalability: These companies offer scalable solutions, which means you can easily adjust the services based on your business needs and growth.
- Technology Access: Many HR outsourcing firms employ the latest technology and tools, providing your business with access to top-notch HR service delivery systems without a substantial investment.
How much do HR outsourcing services usually cost?
The cost of HR outsourcing services can vary widely depending on the range and depth of services required. Typically, the pricing can start from as low as $50 per employee per month for basic services and can go up to $150 or more for more comprehensive solutions.
The cheapest services usually include basic administrative tasks such as payroll processing and employee benefits management. On the other hand, the most expensive services often include strategic HR consulting, which involves developing and implementing sophisticated HR strategies aligned with the business goals.
What pricing models do HR outsourcing companies use?
The common pricing models adopted by HR outsourcing companies are:
- Per Employee Per Month (PEPM): A pricing model where the cost is determined based on the number of employees in your company.
- Project-Based: Here, the pricing is set for a particular project or a set of tasks.
- Retainer Model: A fixed fee is charged monthly or annually for ongoing services.
How do I choose the right HR outsourcing company for my business?
When choosing an HR outsourcing company, consider factors like the range of services offered, the company’s reputation, expertise in your industry, and the potential return on investment. It’s also advisable to request case studies or references to gauge their effectiveness in real-world scenarios.
Will an HR outsourcing company customize the services they offer for my needs?
Yes, most HR outsourcing companies offer customizable service packages, allowing you to choose the services that align with your business needs and budget, helping you get the best value for your investment.
How can you evaluate an HRO service's value and reputation?
When evaluating and HRO company, I put a strong emphasis on examining the true value their services will offer to your existing HR staff. To do that, consider the depth and breadth of services offered, the expertise of the team, and the level of customization and personal attention that each company provides.
Furthermore, I recommend requesting client testimonials or case studies to get a sense of the impact these companies have had on businesses. This way, you can ensure that these recommendations are not only cost-effective but also provide a robust return on investment, adding substantial value to your business in the long run.
Parting Tips to Help You Choose the Best HR Outsourcing Company for You
Choosing the right HR outsourcing company is a significant decision that can profoundly influence your business's trajectory. Keeping this in mind, here are three crucial takeaways to assist you in making an informed choice:
- Define Your Needs Clearly: Before embarking on the selection process, have a clear understanding of your business needs. Determine which HR functions you wish to outsource and what goals you aim to achieve through outsourcing.
- Examine the Cost-Value Proposition: While budget is an important consideration, it shouldn't be the sole determinant. Evaluate the value each company brings and how their services align with your business objectives to ensure a high return on investment.
- Assess the Quality of Deliverables: Take the time to investigate the quality of deliverables the outsourcing company offers. This includes scrutinizing their reputation, case studies, and testimonials to ensure they can meet or exceed your expectations.
By following these pointers, you can pave the way to a fruitful collaboration with an HR outsourcing company that suits your business best.
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