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Ever wonder who's responsible for making sure everyone gets their paycheck on time, or how companies ensure that the right taxes are deducted?

Enter the world of payroll administration—the unsung heroes of the organizational wheelhouse.

Here I’ll take you through what payroll administration is, the key challenges, and some best practices for doing it effectively.

What Is Payroll Administration?

Payroll administration is all about making sure employees get paid accurately and on time while keeping everything legal and compliant.

It involves calculating wages, deducting payroll and income taxes, managing benefits, processing payments, and handling all the behind-the-scenes details that keep payroll running smoothly.

There’s often debate about where the responsibility for payroll administration lies. Does HR do payroll? Does accounting/finance? The answer is, well, it depends.

In a small organization, payroll might fall under the responsibility of human resources.

If doing payroll for one employee, business owners may need to do payroll themselves.

In a larger organization with a dedicated finance team, payroll specialists will take on the administrative responsibilities and the function will liaise with HR when it comes to communicating updates or creating compensation structures.

Importance Of Payroll Administration

You might think, "Isn't payroll just about paying people?" But there's more to it than that!

Ensures compliance with laws

Every country has its own set of labor and tax laws. Payroll administrators ensure that companies adhere to these regulations. Imagine the mess if everyone decided their own tax percentages!

Streamlines business operations

Efficient payroll administration helps streamline business operations. How? By ensuring that payments are made promptly, resources are allocated appropriately, and financial documentation is in order.

Author's Tip

Author's Tip

For SMEs looking to streamline this process, payroll services tailored for small enterprises can make a significant difference at a cost-effective price.

Employee satisfaction

Ever waited anxiously for a paycheck? Delays or errors in payment can cause dissatisfaction among employees. A seamless payroll process ensures that employees are paid accurately and on time.

Stay at the top of your game with insights, inspiration, and how-to’s on the biggest and most pressing topics in HR and leadership.

Stay at the top of your game with insights, inspiration, and how-to’s on the biggest and most pressing topics in HR and leadership.

Components Of Effective Payroll Administration

Effective payroll administration requires a combination of technology, procedures, and meticulous record-keeping.

Payroll software

Modern businesses rely heavily on payroll software for payroll processing. These tools automate calculations, manage deductions and direct deposit, and ensure timely payments, making the administrator's life much easier.

Many will have an employee self-service feature where workers can access their payroll info, and some enable flexible payroll through features such as on-demand pay and flexible pay schedules.

Read more in our article What does payroll software do?

Payroll procedure

A well-defined procedure is essential. This includes ensuring employee data is correct e.g. wages, overtime, bonuses or deductions, calculating earnings, and processing payment.

As I’ll cover shortly, some organizations will run this in-house whereas others will outsource to a payroll service provider.

Documentation and record keeping

Remember those tax laws we talked about? Proper payroll documentation ensures compliance and is crucial for addressing any discrepancies or issues that might arise.

Challenges In Payroll Administration

Like every process, payroll administration comes with a unique set of challenges. Here are the most common with some tips to overcome them:

Compliance with tax and labor laws

Payroll laws change frequently, and failing to stay updated on tax rates, minimum wages, or reporting requirements can lead to fines and legal issues.

Employers must ensure accurate tax filings and adherence to labor laws in every jurisdiction where they operate.

Pro Tip

Pro Tip

It’s a good idea to take the calendar from your payroll software and download it into your own calendar – from the individual payroll dates and when you need it submitted to when payroll tax payments and reports are due. Having the payroll calendar in your main work calendar (Microsoft Outlook, Google Workspace, etc) helps a payroll or accounting manager stay on top of all the various deadlines and reminders. — Kimberly DeCarrera, Fractional CFO, Springboard Legal

Payroll errors and miscalculations

Mistakes in wage calculations, tax withholdings, or benefits deductions can result in overpayments, underpayments, or compliance penalties. Even minor errors can lead to employee dissatisfaction and require time-consuming corrections.

Best practice: Implement a payroll checklist and conduct regular audits to catch and correct errors before payroll is processed.

Pro Tip

Pro Tip

Design the process in a way that requires (at least) two different people to fully review the preview (or preprocess register) before it is submitted. Payroll is a critical business operation that should remain “unseen” by the majority of staff because it should be consistently submitted on time and without errors. Having two people review the full details is one of the most effective ways to avoid errors. — Katrina Magdol, Founder, Amalou Consulting

Managing employee classification

Misclassifying employees as independent contractors or full-time staff can result in tax liabilities, penalties, and compliance violations. Employers must properly categorize workers based on employment laws to avoid audits and legal disputes.

Here’s our guide to an independent contractor vs employee.

Data security risks

Payroll systems store sensitive employee data, making them a prime target for cyber threats, fraud, or identity theft. 

Best practice: Use multi-factor authentication (MFA) and encrypted payroll software, and conduct regular security audits to safeguard employee payroll data.

Handling payroll for a global workforce

Employers managing payroll across multiple countries must navigate different currencies, tax laws, and labor regulations, increasing complexity. Ensuring compliance while maintaining accurate, timely payments requires robust payroll systems and local expertise.

Dealing with payroll discrepancies and employee disputes

Employees may raise concerns about incorrect paychecks, missed bonuses, or deductions they don’t understand, leading to dissatisfaction and potential legal disputes. Delays in resolving such issues can harm employee trust.

Tip: Maintain transparent payroll records and set up a clear payroll dispute resolution process, ensuring employees can easily report and resolve discrepancies.

Calculating wages

This sounds easy, but it can get quite complicated. First of all, all the information has to be present and correct (not always easy) and then wages, bonuses, deductions, and expenses need to be carefully calculated in the right order.

Outsourcing Vs. In-House Payroll

Companies often face this dilemma. Should they manage payroll in-house or outsource it to a payroll service provider?

If you're a small company that doesn’t have a payroll administrator and are trying to do payroll yourself, the process can take up valuable time that could be better focused on more strategic projects.

Larger organizations might want to keep the process in-house to have more control if something goes wrong. It may also be that, for these organizations, it becomes more cost-effective to run in-house.

Payroll Outsourcing Options Comparison Table

Use this table to help decide which option is best for your business: 

Outsourcing OptionDescriptionBest ForKey FeaturesExamples
Full-Service Payroll ProvidersEnd-to-end payroll processing (calculations, payments, tax filings)Small to midsize businessesAutomated payroll, tax filings, basic HR toolsADP, Paychex, Gusto, QuickBooks
PEOs (Professional Employer Organizations)Co-employment model: payroll, benefits, HR complianceGrowing companies needing full HR supportShared legal responsibility, benefits management, HR guidanceJustworks, TriNet, Insperity
EORs (Employer of Record)Legally employs workers on your behalf in foreign countriesCompanies hiring internationally without legal entitiesGlobal payroll, local tax compliance, benefits, employment contractsDeel, Remote, Oyster, Papaya
Payroll Bureaus / AccountantsLocal or regional firms offering payroll and tax servicesSmall, local companies with simple payroll needsPersonalized service, jurisdiction-specific knowledgeLocal accounting firms
Software-Only with Support Add-onsSelf-managed tools with optional support for filings and complianceTech-savvy teams or companies with in-house HR/payrollCloud-based automation, self-service portals, add-on support for taxes and complianceRippling, Zenefits, Square

For a deeper dive, take a read of our article on using payroll software vs payroll services.

Payroll Taxes

As mentioned, a particularly niggly aspect of payroll administration is deducting the appropriate payroll taxes from the employee’s paycheck, for example:

  • Social security: Known collectively as FICA taxes, both you and your employees contribute to these. The Social Security tax is 6.2%, paid by both the employee and the employer, for a total of 12.4%. 
  • Medicare taxes: The tax for Medicare is 1.45% for the employer and 1.45% for the employee, for a total Medicare tax of 2.9%.
  • State and local taxes: Some states and local authorities might impose additional taxes.

Here’s a more comprehensive breakdown of payroll taxes.

Required Payroll Documents

Payroll documents are important because they ensure accurate recordkeeping, compliance with tax and labor laws, and provide proof of earnings, deductions, and payments for both employers and employees.

Here’s a list of the documents you need for effective payroll administration:

  • Form 940: An annual federal tax form that employers must file if they’ve paid wages of $1,500 or more in a calendar quarter. It's used to report the employer's annual Federal Unemployment Tax Act (FUTA) tax liability.
  • Form 941L: A form that employers must file quarterly to indicate how much they withheld in payroll taxes across all their employees per quarter. It's necessary for most small businesses that withhold federal income taxes and FICA taxes from their employees' paychecks.
  • Form 944: A form that businesses must file if their annual liability for Social Security tax, Medicare Tax, and federal income tax is $1,000 or less.
  • Form W-4: Also known as the Employee's Withholding Certificate, this form is filled out by employees upon being hired to let their employers know how much tax the employers should withhold from their paychecks.
  • Form 1095-C: An employer-provided health insurance offer and coverage form that applicable large employers must file. It includes information about the health coverage for the employee, including the cost and covered months.
  • Form 1096: A form used by the payers to summarize 1099-INT Forms being filed with the IRS. It's only required when 1099-INT Forms are filed by paper.
  • Form 1099: A tax document that details any earnings received outside of the salary paid by an employer. It's required for self-employed people or those who run a side hustle.
  • Form WH-347. As part of the David-Bacon Act, businesses working on government construction contracts worth over $2000 must submit certified payroll using this form.

The Future Of Payroll Administration

Payroll administration, though often overlooked, is a cornerstone of a company's operations. 

Efficient management ensures compliance, employee satisfaction, and streamlined business operations. Whether you choose in-house or outsourcing, the key is to prioritize accuracy and efficiency.

AI tools are being developed to help with an increasing amount of functions and payroll is no different.

For example, AI can help administrators ensure people are in the correct tax bracket or consider taking a payroll training course. If you're having trouble meeting your payroll obligations, then payroll funding might be a good option for you.

FAQs

What does a payroll administrator do?

The primary role of a payroll admin is to manage and organize the payment of salaries to employees while ensuring compliance with laws and regulations.

Is a payroll administrator part of HR?

Yes, a payroll administrator can be part of HR, but in some organizations, they may fall under the finance or accounting department, depending on company structure.

What are the responsibilities of payroll?

Payroll is responsible for processing employee wages, ensuring accurate calculations of salaries, taxes, and deductions while complying with labor laws. It also handles payroll disbursement, recordkeeping, and reporting, working closely with HR and finance to manage compensation and benefits.

How do payroll administrators handle discrepancies?

They review records, consult with relevant departments, and make necessary corrections, ensuring transparency with the affected employee.

Can payroll be managed manually?

Yes, but it’s more prone to errors and inefficiencies. Modern software solutions are recommended for accuracy.

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Finn Bartram

Finn is an editor at People Managing People. He's passionate about growing organizations where people are empowered to continuously improve and genuinely enjoy coming to work. If not at his desk, you can find him playing sports or enjoying the great outdoors.