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If you want to expand your workforce, but you don't have the resources to expand your HR function, an Employer of Record (EOR) can be a great way to do that. Insperity is a good option as a professional employer organization (PEO), but you might not be sure if it's the best choice for your business needs.

Having spent years researching and reviewing various HR software and services, I have a pretty good sense of what to look for when you're making a selection. With that knowledge, I've created this comprehensive review of Insperity's total offer, including pros and cons, best use case, and top alternatives.

If you want to see how Insperity stacks up against the competition, be sure to check out our review of the best EOR services.

A screenshot focused on the dashboard of Insperity, highlighting its paycheck tab.
I like how easy it is to navigate from one tab to another, and the colorful visuals included in Insperity's various modules.

Insperity Product Overview

Insperity is a full-service HR and PEO solution that seamlessly integrates robust software with personalized services, catering primarily to small and medium-sized businesses. It simplifies and enhances HR operations, offering significant time and efficiency benefits. The platform expertly addresses crucial HR challenges like payroll management, employee benefits administration, compliance issues, and reducing HR-related paperwork. Among its best features are detailed employee performance tracking, a user-friendly interface, and extensive support services, making it a comprehensive choice for businesses seeking a holistic approach to HR management.

Pros

  1. Comprehensive Support: Insperity offers a wide range of HR services beyond software, including payroll, employee benefits, and compliance assistance. This means clients receive a more holistic HR solution.
  2. Customization: The platform allows for significant customization to meet specific business needs, offering flexibility in managing diverse HR tasks.
  3. User Experience: The software provides an intuitive and easy-to-navigate interface, enhancing user engagement and efficiency in HR management.

Cons

  1. Cost: Compared to other HR solutions, Insperity can be more expensive, potentially limiting its accessibility for very small businesses.
  2. Complexity: The extensive range of features and services can be overwhelming for users seeking a more straightforward HR solution.
  3. Integration Limits: While robust, Insperity may have limitations in integrating with certain third-party applications, which can be a constraint for businesses relying on a wide range of software tools.

Expert Opinion

From an expert standpoint, Insperity stands out for its comprehensive approach to HR management, blending software efficiency with a range of personalized services. This combination makes it particularly effective for businesses looking for more than just a software tool. However, its pricing and complexity might be hurdles for small companies or those seeking a more streamlined HR solution. In terms of functionality, support, and interface, Insperity ranks highly, though its integration capabilities with other software could be improved. It's best suited for small to medium-sized businesses that require detailed HR management and can benefit from the added value of personalized HR services.

Insperity: The Bottom Line

Insperity's uniqueness lies in its blended approach, offering both HR software and services, which is not commonly found in many similar platforms. This dual approach provides a more comprehensive solution for HR management, especially beneficial for businesses that require hands-on support in addition to software. Its user-friendly interface and customization options make it particularly appealing. The software’s ability to efficiently handle a range of HR tasks, backed by expert support, sets it apart as a noteworthy choice in the HR solutions market.

Insperity Deep Dive

Product Specifications

  1. Payroll Management - Yes
  2. Employee Benefits Administration - Yes
  3. Compliance Assistance - Yes
  4. Performance Management - Yes
  5. Talent Acquisition - Yes
  6. Time and Attendance Tracking - Yes
  7. Employee Self-Service Portal - Yes
  8. HR Reporting and Analytics - Yes
  9. Learning and Development - Yes
  10. Employee Engagement Tools - Yes
  11. Compensation Management - Yes
  12. HR Workflow Automation - Yes
  13. Customizable HR Processes - Yes
  14. Onboarding and Offboarding - Yes
  15. Employee Database Management - Yes
  16. Health and Safety Compliance - Yes
  17. Risk Management - Yes
  18. Employee Counseling Services - Yes
  19. Workers' Compensation Administration - Yes
  20. Mobile Access - Yes
  21. Expense Management - Yes
  22. Benefits Enrollment - Yes
  23. 401(k) Plan Management - Yes
  24. Government Compliance Reporting - Yes
  25. International HR Services - No

Insperity Feature Overview

  1. Payroll Management: Insperity’s services offer streamlined payroll processing with accuracy and compliance, reducing administrative burdens.
    • This feature is enhanced by integrated tax handling and customizable payroll reports.
  2. Employee Benefits Administration: Provides comprehensive management of benefits, including enrollment and administration.
    • This feature stands out for its ability to offer competitive benefits packages that attract and retain talent.
  3. Performance Management: Enables detailed tracking and management of employee performance.
    • It offers customizable appraisal templates and real-time feedback, enhancing employee development.
  4. Talent Acquisition: Efficient recruitment tools including job posting, applicant tracking, and interviewing coordination.
    • Its integrated approach to recruitment simplifies hiring processes.
  5. Time and Attendance Tracking: Offers precise time tracking for payroll accuracy and labor law compliance.
    • Its user-friendly interface and mobile access set it apart.
  6. HR Reporting and Analytics: Provides deep insights with customizable HR reports and analytics.
    • This is crucial for strategic decision-making and understanding workforce dynamics.
  7. Learning and Development: Facilitates employee growth through learning management systems.
    • Its extensive library and tailored learning paths make it a key feature.
  8. Employee Self-Service Portal: Empowers employees to manage their own HR-related tasks.
    • This feature is distinctive for its ease of use and accessibility.
  9. Compliance Assistance: Helps in maintaining compliance with various employment laws.
    • Its continuous updates on legal changes are a notable aspect.
  10. Employee Engagement Tools: Engages employees with interactive tools and surveys.
    • This feature is unique in how it fosters a positive workplace culture.

Standout Functionality

  1. Integrated Employee Counseling Services: Unlike many HR software, Insperity provides direct access to counseling services, enhancing employee well-being and productivity.
  2. Customizable HR Processes: The ability to tailor HR workflows and processes to specific business needs sets Insperity apart from more rigid platforms.
  3. Comprehensive Risk Management: Offers extensive risk management tools including workplace safety training and workers' compensation administration, which are not typically found in standard HR software.

Integrations

  • Insperity integrates with various accounting, time tracking, and productivity tools, improving workflow efficiency.
  • Native integrations include popular accounting software and CRM systems.
  • An API is available, enabling custom integrations and extending its functionality.
  • Additional add-ons and plugins can be used to further customize and enhance the platform's capabilities.

Insperity Pricing

  • Pricing is upon request and varies based on the features and services selected.
  • Insperity offers tailored pricing plans to match specific business needs, potentially including a base fee or setup cost.
  • The pricing structure is designed to cater to the comprehensive nature of the services provided, which can be more costly compared to basic HR software.

Ease of Use

  • Insperity presents a user-friendly user interface, making navigation and organization within the tool relatively straightforward.
  • The onboarding process is comprehensive, ensuring users understand how to utilize the full range of features.
  • However, the sheer breadth of features and services can be overwhelming, particularly for smaller teams or businesses new to comprehensive HR solutions.

Customer Support

  • Insperity is known for providing high-quality customer support, with responsive service and multiple phone, email, and live chat channels.
  • They offer extensive resources such as documentation, webinars, and tutorials.
  • A potential weakness is the complexity of issues that may arise due to the wide range of services offered, requiring more specialized support in some cases.

Insperity Use Case

Who would be a good fit for Insperity?

  • Insperity is ideal for small to mid-sized businesses seeking a comprehensive HR solution that goes beyond basic software.
  • It suits environments that require detailed HR management and value-added services like employee counseling and risk management.
  • Companies in industries with complex HR needs, such as healthcare or manufacturing, would find this tool particularly beneficial.

Who would be a bad fit for Insperity?

  • Very small businesses or startups with limited budgets may find Insperity's comprehensive services and pricing model challenging.
  • Businesses looking for simple, straightforward HR software without the need for additional HR services might find it overly complex.
  • Companies that need minimal HR intervention or have a strong in-house HR team might not fully utilize its extensive features and services.

Insperity FAQs

Does Insperity provide comprehensive payroll services, including handling payroll taxes?

Yes, Insperity offers full payroll services that include the management and processing of payroll taxes, ensuring compliance and accuracy in all tax-related matters.

How does Insperity compare to other providers like ADP in terms of features and services?

Insperity offers a range of features similar to providers like ADP, but it stands out with its combination of software and personalized services, focusing on a holistic HR approach including workforce optimization and employee development.

Can Insperity help improve company culture and employee retention?

Absolutely, Insperity provides tools and resources to enhance company culture, including employee engagement surveys and performance management systems, which can significantly contribute to improving employee retention.

Does Insperity offer direct deposit for payroll?

Yes, Insperity supports direct deposit for payroll, providing a convenient and secure way for employees to receive their salaries.

How does Insperity assist in creating effective job descriptions?

Insperity provides resources and tools to help businesses craft comprehensive job descriptions, ensuring they attract the right talent and clearly define roles and responsibilities.

Are payroll services by Insperity customizable to specific business needs?

Yes, Insperity's payroll services are highly customizable, allowing businesses to tailor them to their specific requirements, including varied payroll schedules and different employee types.

Does Insperity offer health insurance options for businesses?

Insperity provides a range of employee benefits options, including health insurance, helping businesses offer competitive packages to their employees.

What solutions does Insperity offer for workforce optimization?

Insperity offers a variety of solutions for workforce optimization, including talent acquisition, performance management, and learning and development programs, all designed to maximize employee efficiency and business productivity.

Alternatives to Insperity

If Insperity doesn’t seem like a great fit, or you want to check out a few more options, you should check out our pick of the best PEO (Professional Employer Organization) software. I’ve given a quick overview below of a few tools that people often compare with Insperity.

  • ADP: ADP is often preferred for its extensive global reach and advanced payroll processing capabilities, making it a better choice for multinational corporations needing robust payroll solutions.
  • Paychex: Paychex stands out with its strong focus on small to medium-sized businesses, offering simpler, more scalable solutions that are often more suitable for smaller companies.
  • Gusto: Gusto is frequently favored for its user-friendly interface and affordability, making it an ideal choice for startups and small businesses looking for an intuitive and cost-effective HR solution.

Insperity Company Overview & History

Insperity is a renowned provider of human resources and business solutions, primarily catering to small and medium-sized businesses. It's widely used by companies seeking comprehensive HR services, including payroll, employee benefits, and compliance management. As a publicly traded company, Insperity is not owned by an individual but by its shareholders. The company's headquarters is located in Kingwood, Texas. Insperity's mission statement emphasizes providing businesses with an array of human resource services to improve their efficiency and profitability. Since its inception in 1986, Insperity has achieved several milestones, including a significant expansion of its service offerings and a growing reputation as a leader in the HR solutions sector.

Summary

In conclusion, in this Insperity review, the software stands out as a comprehensive HR solution, skillfully blending software with personalized services. It's particularly well-suited for small to medium-sized businesses seeking an all-encompassing approach to HR management. With features like payroll management, employee benefits administration, and compliance assistance, Insperity offers a robust platform that can significantly streamline HR operations. While it may be more expensive compared to some alternatives, its range of services and customization options justify the investment, especially for companies prioritizing detailed HR management and employee development. If you're considering Insperity for your business, or if you've already used it, I encourage you to share your experiences and thoughts in the comments. Your insights can help others make more informed decisions about this comprehensive HR solution.

By David Rice

David Rice is a long time journalist and editor who specializes in covering human resources and leadership topics. His career has seen him focus on a variety of industries for both print and digital publications in the United States and UK.