10 Best Employee Feedback Software Shortlist
Here's my pick of the 10 best software from the 20 tools reviewed.
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With so many different employee feedback software available, figuring out which is right for you is tough. You know you want to collect and analyze feedback efficiently to help you identify trends and areas for improvement, but you need to figure out which tool is best. In this post, I'll help you make your choice easier by sharing my insights on the best employee feedback software for collecting and analyzing responses based on my personal HR experience.
What is Employee Feedback Software?
Employee feedback software solutions are digital tools that help you collect, analyze, and draw insights from your staff’s feedback. They allow you to measure employee engagement, satisfaction, and development over time by uncovering feedback trends and monitoring employee sentiment. These advanced survey tools also support anonymous feedback collection to help organizations get truthful feedback from their employees without fearing repercussions.
Using employee feedback software can improve your employee engagement, retention, and satisfaction levels by giving employees a voice and promoting an open dialogue within your organization. They can also help you identify corporate weaknesses for future improvements and make better data-driven decisions.
The Best Employee Feedback Software Summary
This comparison chart summarizes basic details about each of my top employee feedback software selections. You can view pricing details and the availability of free trials or demos side-by-side to help you find the best software for your budget and business needs.
Tool | Best For | Trial Info | Price | ||
---|---|---|---|---|---|
1 | Best for seamless employee surveys for remote teams | Free trial + demo available | From $29/month | Website | |
2 | Best for advanced feedback analytics | Free demo available | Pricing upon request | Website | |
3 | Best for employee performance feedback | Free demo available | Pricing upon request | Website | |
4 | Best for turning feedback into action plans | 14-day free trial | From $2/employee/month | Website | |
5 | Best for automated pulse surveys | 10-day free trial + free plan available | From $25/month (billed annually) | Website | |
6 | Best for customizable feedback processes | Free forever plan (up to 1 user) | Pricing upon request | Website | |
7 | Best for 360-degree feedback | Free demo available | From $5 to $10/user/month | Website | |
8 | Best for mobile-friendly surveys | Free plan available | From $19/month | Website | |
9 | Best for multi-user form management | Free plan available | From $34/month (billed annually) | Website | |
10 | Best for real-time employee feedback collection | Free demo available | Pricing upon request | Website |
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Rippling
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
Guru
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6 -
Absorb LMS
This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.6
Overviews of the 10 Best Employee Feedback Software
Here’s my evaluation of the best employee feedback platforms available now, with brief descriptions of their outstanding features and explanations of why I included them on my list.
Deel is a comprehensive HR and payroll management tool that offers solutions for global teams, allowing businesses to hire globally in minutes and automate payroll, compliance, HR, and more in over 150 countries. The platform helps with payroll and benefits, compliance, and offers an HRIS platform to manage the entire global team in one place.
Why I picked Deel: The platform's employee feedback software component enables businesses to collect and analyze employee feedback, which is crucial for fostering a productive and engaged workforce. Its support for multiple languages additionally makes it a great choice for seeking feedback from global, remote employees. Moreover, Deel offers support for onboarding meetings to seek feedback from new employees.
Deel also simplifies the process of hiring talent globally by providing compliant contract creation, worldwide equipment shipping, and access to country-specific benefits. The platform supports over 100 entities and offers visa assistance, allowing companies to hire internationally in a matter of minutes while ensuring adherence to local labor laws. This allows companies to hire worldwide without opening legal entities, streamline HR for global teams, and pay all types of workers anywhere with a consolidated payroll.
Deel Standout Features and Integrations
Standout features include lead source details, personal information capture, EOR services, contractor management, legal and tax support, payroll and benefits, and offboarding assistance.
Integrations include Xero, Okta, Expensify, Microsoft Teams, BambooHR, Slack, Bob, Google Workspace, QuickBooks, and Netsuite.
Pros and cons
Pros:
- Compliance documents auto-populated for each country
- Offers fast money withdrawals
- Can work with cryptocurrency
Cons:
- Limited customization and flexibility
- Can be difficult to set up
New Product Updates from Deel

Deel Launches Anytime Pay Beta for Daily Earnings Access
Deel introduced an Anytime Pay beta, allowing EOR workers with Deel Cards to withdraw earned pay daily. Automatic tax and ledger updates are included, with PEO and Global Payroll support coming soon. More details at Deel Blog.
Eletive is a comprehensive platform designed to enhance employee engagement, performance management, and self-leadership within organizations. It provides tools such as real-time pulse surveys, goal tracking, and feedback mechanisms to help leaders and teams thrive.
Why I picked Eletive: Eletive offers advanced analytics capabilities, powered by machine learning and AI. The platform's survey intelligence uses adaptive algorithms to ask the right questions at the right time, minimizing survey fatigue and maximizing the relevance of the feedback collected. Eletive's real-time reports and analytics provide segmented data, heat maps, and early warning systems, allowing managers to visualize and act on employee engagement data effectively.
The inclusion of features like anonymous employee chat and a whistleblowing channel further ensures a safe and open communication environment, encouraging employees to share their honest feedback without fear of judgment or retaliation.
Eletive Standout Features and Integrations
Standout features include pulse surveys that provide real-time insights into employee sentiments, enabling organizations to quickly identify areas for improvement and take timely action. The platform's goal alignment and progress tracking features also ensure that employees are working towards common objectives, facilitating effective performance monitoring.
Integrations include ADP Workforce Now, CatalystOne, Employment Hero, Deel, Alexis HR, Ceridian Dayforce, Breathe HR, AFAS Software, SAP SuccessFactors, Bamboo HR, Google Workspace, Gusto, and HiBob.
Pros and cons
Pros:
- Support for managers, including self-leadership
- Real-time reporting and heat maps
- Provides valuable insights into employee engagement
Cons:
- Potential learning curve with frequent surveys
- Lack of opportunity to build questions with logic
Mitratech Trakstar is a robust performance management platform, with tools to support all areas of the employee lifecycle. From recruitment and hiring, to learning management and training, and ultimately to performance evaluations, it covers a lot of ground.
Why I picked Mitratech Trakstar: When it comes to feedback facilitation, this software allows for ongoing feedback collection to contribute to performance management efforts. I added it to the list because of how it brings together a 360-degree view of each employee's performance, based on feedback from multiple sources. Ahead of performance discussions, employees are also prompted to fill out a quick self-assessment, helping managers to prepare their feedback accordingly in advance.
In addition to providing employees with helpful feedback, the software also helps managers and leaders collect feedback from employees. Engagement surveys help keep a pulse on how employees feel and what their concerns are. These results allow you to track trends and spot opportunities for initiatives, communications, and more in real-time.
Mitratech Trakstar Standout Features and Integrations
Standout features include goal setting (with a SMART goal structure) and goal tracking tools. Managers and employees can keep track of goal progress over time, and create customized improvement plans when needed. The software also provides robust analytics and reporting tools, giving you in-depth insights into engagement levels, performance metrics, and more.
Integrations include ADP Workforce Now, Azure, BambooHR, Checkr, Google Workspace, Namely, Office365, Okta, Slack, Zoom, and other workplace tools.
Pros and cons
Pros:
- Responsive and helpful customer support team
- Customizable goals and goal tracking
- Robust platform for managing performance
Cons:
- Full feature set may not be needed by all
- Pricing details are not transparent
ThriveSparrow is an AI-powered employee success platform designed to enhance workplace performance and engagement through automated feedback, peer recognition, and rewards.
Why I picked ThriveSparrow: Its 360-degree performance reviews provide a holistic view of an employee's performance by gathering feedback from peers, subordinates, and supervisors. This multi-faceted approach ensures that feedback is well-rounded and unbiased, leading to more accurate performance assessments and action plans.
Additionally, ThriveSparrow offers employee engagement surveys and AI-driven insights, which help organizations identify and address engagement issues promptly. The platform's ability to unify feedback across departments and teams further aids in optimizing performance management and driving employee success.
ThriveSparrow Standout Features and Integrations
Standout features include real-time performance data through team analytics, group reports, and individual performance reports. It also offers heatmaps to gauge employee engagement and multilingual surveys to increase response rates by translating surveys into over 100 languages. Additionally, ThriveSparrow offers employee rewards and recognition.
Integrations include BambooHR, HiBob, HR Partner, Sage HR, Gusto, Personio, 7shifts, Dayforce, Justworks, OneLogin, JumpCloud, Oyster, UKG Ready, Officient, and Humaans.
Pros and cons
Pros:
- Offers peer-to-peer recognition
- Real-time feedback mechanisms
- Provides valuable insights into employee engagement
Cons:
- Fewer integrations compared to other platforms
- Lacks advanced features that larger organizations might require
New Product Updates from ThriveSparrow
New Survey-Builder
ThriveSparrow's updated survey-builder allows HR teams to create and distribute engagement surveys quickly, with guided question selection, branding, and distribution options. More details at ThriveSparrow Blog.
Sogolytics offers an employee experience platform, SogoEX, that has feedback features to help you gather, analyze, and act on employee insights throughout their journey. Its tools capture feedback at key moments, from onboarding to exit, so you can understand what your team needs to thrive.
Why I picked Sogolytics: One reason I chose Sogolytics is its ability to automate pulse surveys and follow-ups, making it easier to keep up with employee sentiment over time. You can schedule regular check-ins and set up rules to alert the right teams when feedback needs attention, ensuring no concern goes unnoticed.
Another feature that stood out is the platform's use of natural language processing to analyze open-ended responses. This helps you understand the emotions and themes behind what employees are saying, giving you deeper insights into their experiences. By identifying key engagement drivers, you can take targeted actions to improve morale and retention.
Sogolytics Standout Features and Integrations
Standout features include employee journey mapping, which lets you track feedback at different stages of an employee's time with your company, helping you spot patterns and address issues early. The platform also offers ready-to-use reports that make it easy to share insights with stakeholders and get buy-in for necessary changes.
Integrations include Salesforce, HubSpot, Slack, Microsoft Teams, Zendesk, Google Sheets, Gmail, Mailchimp, ActiveCampaign, Trello, AWeber, and Microsoft Excel.
Pros and cons
Pros:
- Includes tools for tracking employee engagement over time
- Supports multilingual surveys for diverse teams
- Offers a wide range of survey customization options
Cons:
- Could offer more report customization
- Advanced survey logic is limited to higher-tier plans
Spidergap is a 360-degree feedback tool that provides actionable feedback for personal and professional development. Organizations can use this software to help gauge employee satisfaction, performance, and areas of improvement.
Why I picked Spidergap: The platform has customizable features that can cater to your company-wide initiatives and performance evaluations. This includes the ability to customize surveys and questionnaires and gather feedback from multiple sources, such as peers, managers, and clients. For those who don't require highly tailored feedback solutions, the platform also offers templates.
Spidergap also provides tools for analyzing feedback and generating reports, allowing you to identify areas for improvement and track progress over time. The software even streamlines participant management and feedback collection, offering tools for goal setting, coaching, and development planning.
Spidergap Standout Features and Integrations
Standout features include customizable templates and feedback collection methods. The platform also provides end-to-end support for the feedback process, including setting goals, and free calls and support from experts to help you gather insights that will drive organizational success.
Integrations include Google, Excel, and Intercom, and others.
Pros and cons
Pros:
- Support from Spidergap experts
- Actionable insights
- Customizable templates
Cons:
- Potential difficulties with email templates
- Lack of autosave feature for participants
PerformYard is an employee feedback software designed to support organizations in managing performance and establishing a culture of continuous feedback. It offers a suite of tools for conducting employee reviews, setting and tracking goals, and facilitating various feedback mechanisms.
Why I picked PerformYard: The platform promotes 360-degree feedback through different features, like the ability to conduct peer reviews, request feedback from peers, and offer to give feedback to peers. Managers also have the option to define peer feedback relationships to gain a more holistic view of performance and employee sentiments.
PerfromYard can also automate your feedback cycle by guiding employees through each step and prompting them to give feedback or nominate a reviewer where applicable. Furthermore, the platform's methods of collecting feedback are fully customizable, with the option to keep it anonymous and create unique questions tailored to your organization.
PerformYard Standout Features and Integrations
Standout features include 360-degree reviews, quarterly check-ins, project-based reviews, and one-on-one meetings to facilitate formal feedback touchpoints. The software also has an employee engagement survey feature, including engagement factors and questions, an engagement trends dashboard, satisfaction factor analysis, and dynamic employee cohorts.
Integrations include ADP, BambooHR, Gusto, Rippling, UKG, Office 365, Slack, Microsoft Teams, Okta, and more.
Pros and cons
Pros:
- Performance data and analytics
- Goal tracking capabilities
- Wide range of feedback collection methods
Cons:
- Review cycle setup can be non-intuitive for some users
- Custom reporting is limited
SurveyLegend is a versatile tool that allows users to create engaging, visually appealing surveys that are mobile-friendly. It's particularly designed for those who value aesthetics and functionality, offering multiple customization options to deliver a unique survey experience.
Why I Picked SurveyLegend: I chose SurveyLegend for its distinctive focus on creating visually appealing, mobile-friendly surveys. This unique blend of aesthetics and functionality makes it stand out from the other tools. For example, SurveyLegend's surveys are designed with a responsive layout, meaning they automatically adjust and adapt to different screen sizes and resolutions. This ensures that the survey is optimized for viewing and interaction on various mobile devices, including smartphones and tablets.
SurveyLegend also allows you to include images, videos, and other media elements within your surveys. These elements are optimized to be mobile-friendly, ensuring that they are displayed properly and provide an engaging experience for respondents accessing the survey on mobile devices.
Standout Features and Integrations:
Features include elegant pre-designed templates, language localization, offline survey collection, and extensive customization options, including custom branding and question formatting, conditional logic, and customizable buttons and icons.
Integrations include Google Drive, Dropbox, Mailchimp, and Salesforce, as well as social media platforms like Facebook and Twitter for survey sharing.
Pros and cons
Pros:
- Survey interface is designed to be touch-friendly
- Supports over 50 languages
- Quick and easy set up
Cons:
- Full responses can’t be viewed on summary screen
- No API for custom integrations
Jotform Enterprise is an online data collection platform that caters to businesses and organizations with a focus on multi-user form management. It stands out for its ability to provide tailored solutions for industries such as healthcare, education, and government, and its suite of features including professional services, admin console, and single sign-on.
Why I picked Jotform Enterprise: I selected Jotform Enterprise because of its comprehensive multi-user management capabilities, which include white labeling and options for local data residency. These features are critical for organizations that prioritize data sovereignty and brand consistency. What distinguishes Jotform is its robust integration capabilities with other platforms, dedicated customer support, and advanced functionalities like auto-delete submissions and prefill 2.0, which streamline the data collection process.
I believe Jotform Enterprise is best suited for multi-user form management due to its strong emphasis on data security, adherence to regulatory compliance, and the availability of specialized features such as Jotform Teams and Jotform Sign, which cater to collaborative environments and secure digital transactions.
Jotform Enterprise Trakstar Standout Features and Integrations
Standout features include comprehensive online form management, including Conditional Logic, which adjusts form behavior based on user input, and Save & Continue Later, allowing users to complete forms at their convenience. The platform supports Form Translation for multilingual forms, Conversational Forms for an engaging question-by-question experience, and Offline Forms that sync data once online.
Integrations are available with Box, OneDrive, Airtable, Google Drive, PayPal Business, Google Sheets, Google Calendar, Slack, HubSpot, monday.com, and other apps.
Pros and cons
Pros:
- Hundreds of templates to choose from
- Cost-effective, even for Enterprise plans
- No coding required
Cons:
- Requires Zapier for most integrations
- White labeling not available on free plan
Vantage Circle is a global employee engagement platform designed to recognize and nurture productive behaviors in the workplace. It offers a suite of products for employee rewards and recognition, feedback, corporate discounts, and corporate health and wellness.
Why I picked Vantage Circle: One of the key components of Vantage Circle is Vantage Pulse, an advanced employee survey tool that allows organizations to conduct timely and meaningful engagement surveys. Vantage Pulse offers a set of predefined industry-standard questionnaires, enabling companies to gain detailed insights into employee sentiments.
The platform supports real-time feedback collection, which is crucial for making quick, informed decisions that can elevate the overall employee experience. Additionally, Vantage Pulse ensures anonymity, supports multiple languages, and is accessible on any device, making it a versatile tool for global teams.
Vantage Circle Standout Features and Integrations
Standout features include a robust rewards and recognition platform that allows for automated rewarding, budgeting, on-spot recognition, and peer-to-peer recognition. It also offers a gamified corporate wellness platform, corporate discounts with popular vendors, a points-based cashback system, and bulk gifting solutions.
Integrations include Microsoft Teams, Slack, Workplace, Yammer, Okta, Azure, Office 365, People Strong, Zoho People, Freshteam, and SAP SuccessFactors.
Pros and cons
Pros:
- User-friendly interface
- Robust reward system
- Vantage Points do not expire
Cons:
- Could have more customization options
- The number of vendors offering deals may be limited
Other Options
Here are some other employee feedback tools you should check out. Even though they didn’t make it into my top 10 list, they’re still effective solutions:
- Culture Amp
For small HR departments
- SurveyMonkey
For survey templates
- CultureMonkey
For measuring employee engagement
- Qualtrics XM
For AI-powered insights
- Vevox
For analyzing anonymous surveys
- Limeade Listening
For unintrusive check-ins
- Zoho Survey
For survey customization
- ContactMonkey
For quick employee engagement surveys
- Leapsome
For all-in-one people enablement
- Cooleaf
For automated surveys
Selection Criteria for Employee Feedback Software
Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best employee feedback software for this article:
Core Functionalities
Every tool I included here helps you measure employee engagement and satisfaction. Here are the core functionalities I checked for to build my initial list of options:
- Survey creation and distribution: Even though there are multiple ways to collect employee feedback, surveys are still the go-to method for most HR departments, so the tools should enable you to create and share surveys with ease.
- Feedback analysis: The tool should help you analyze the data you collected, whether by creating reports, having an AI interpret the results, or both.
Key Features
While employee feedback solutions come with a lot of bells and whistles, the following features are essential:
- Survey templates: Creating every survey from scratch can be time-consuming, so I selected tools that allow you to speed up the survey creation process with ready-made templates.
- Multiple question types: Surveys that offer only Yes/No options or open-ended questions can lower your staff’s enthusiasm. I picked solutions that enable you to combine multiple question types to make your surveys fun and engaging.
- Pulse surveys: Collecting employee feedback two to four times per year is outdated. Modern companies use pulse surveys to learn more about their employees all year round.
Usability
As a rule of thumb, the basic features of employee feedback solutions are easy to grasp. However, many users find it difficult to use some advanced features, such as creating specific pipelines or using skippable questions. I looked for tools that make it easy for you to use their advanced features.
Actionable Insights
Having employee data is good – but knowing what to do with that data is priceless. I selected employee feedback solutions that help you slice and dice the data so you can understand what actions to take in order to improve your workplace culture.
If you want to dig further into feedback solutions that offer actionable insights, take a closer look at our review of Leapsome or our review of Betterworks next.
Software Integrations
If you want to encourage your team members to use your employee feedback solution, you should make it easy for them to do so. I chose tools that integrate with popular work apps so you can integrate them with your existing setup.
Pricing
Employee feedback solutions offer a wide variety of features, so they come in different price ranges. However, I only included software that offers a good return on your investment on this list.
People Also Ask
Curious to learn more about employee feedback software? Here are some popular questions – answered, of course.
What are the most effective ways to collect employee feedback?
There are different ways to collect employee feedback, each with its own advantages and disadvantages:
- Surveys: Even though companies have been using surveys for decades, employee surveys still represent one of the most effective ways of collecting employee feedback.
- One-on-one interviews: Talking face-to-face with someone can be invaluable. However, this method has a major downside – it can deter people from sharing their real thoughts and feelings.
- Anonymous feedback: This method can be highly effective because it enables employees to share their thoughts freely. The downside is that some people might not treat anonymous surveys too seriously, given that they’re protected by anonymity.
- Pulse surveys: Short and frequent check-ins can help you understand your employees. And the best thing about pulse surveys is that they can help you uncover trends or themes, so you can take immediate action.
- 360-degree feedback: 360-degree feedback sessions can be eye-opening. Employees receive feedback from managers, peers, and subordinates, so they can understand how to improve their performance and behavior.
What are the most effective ways to give employees feedback?
Here are several tried-and-true methods that can help you offer valuable feedback without being negative and upsetting your employees:
- SBI method: SBI stands for Situation, Behavior, and Impact. It enables you to describe specific situations, the observable behavior of the employee, and the impact that behavior had on your team. This method is good when sharing negative feedback.
- STAR method: STAR stands for Situation, Task, Action, and Result. It enables you to describe the situation where the employee excelled, the task they were assigned, the action they performed, and the result they achieved. This method is good when sharing positive feedback.
- Sandwich method: This method recommends sandwiching a negative feedback between two positive ones so you can soften the blow of criticism.
Why is collecting employee feedback important?
Collecting employee feedback is important because it can:
- Improve employee morale, satisfaction, retention, and productivity
- Build a positive company culture based on trust and transparency
- Increase employee engagement and alignment with your company’s goals
What kind of employee feedback should you ask for, and how often?
You should ask for both positive and negative feedback. As for the frequency, you should ask for feedback at least once per year. Ideally, you would ask employees to feel free to share feedback at any time.
For additional tips, take a look at 8 Effective Ways to Get Employee Feedback. We’ve covered the pros and cons of each feedback collection method too.
Other Employee Feedback Software Reviews
Interested in other types of employee engagement tools beyond just feedback collection? Take a look at these other types of software as well:
- Best 360 Degree Feedback Software for Employee Reviews
- Best Employee Survey Tools for Staff Feedback
- Best Employee Recognition Platforms for Celebrating Top Talent
- Best Employee Engagement Software
- Best Employee Evaluation Software for Performance Reviews & Recognition
- Best Performance Management Software for Continuous Feedback
- Best OKR Software
Final Thoughts
Employee feedback software can help you build a better company culture where your employees feel good and thrive. As Iang Yim, Cofounder and Chief Technology Officer of Nearsure, said:
“By involving as much talent as possible in crucial discussions, employees can feel valued and heard. Attaining feedback doesn’t have to be costly or a big effort. Quick email surveys are an effective tool to promote this type of engagement.
The best suggestions out of surveys can then be presented to an executive team during brainstorming sessions, for example. Once a mission draft is complete, leaders can promote even more engagement by sending it to all employees for a full round of official feedback.
This type of process can promote engagement and help build a collaborative workplace. It can also result in a much better mission statement that considers many more perspectives than just a few.”
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