Kim Behnke

My Experience

I joined the editorial team at People Managing People in January 2022 with a focus on researching and writing about different subsets of HR software. To guide my research, I draw on my 9 years of human resources experience and my keen eye for systematic processes. I am a process-oriented person, meaning I’m a sucker for a well-designed workflow.

Before joining People Managing People, I was an integral part of the HR team at a large environmental consultancy in Vancouver, Canada. In that role, I was involved in all aspects of HR administration, as well as recruitment, onboarding, performance management, training and development, HR policy writing, and HR analytics.

Prior to my foray into human resources, I worked in the book publishing industry for 7 years in a variety of different roles covering sales, marketing, publicity, foreign rights, and permissions.

What Makes Me Qualified

My ability to analyze software systems has developed as a result of my educational background coupled with hands-on HR experience. I also draw on my understanding of behavioral psychology to analyze software from a user’s perspective and add more authenticity to my content.

Here are the credentials I have that allow me to do my job successfully:

• Certified Digital HR Specialist, Academy to Innovate HR (AIRH), 2023
• Certificate in Technical Communication, Simon Fraser University, 2014
• Master of Publishing Degree (MPub), Simon Fraser University, 2007
• Bachelor of Arts Degree (BA): Psychology & Creative Writing Double Major, University of British Columbia, 2004

I’ve also been a remote worker since 2019 — well before the pandemic started — so I’m well-versed in the benefits and challenges of working remotely.

Areas of Expertise

I have previous experience in the following sub-sets of HR:

Recruitment
Onboarding & Offboarding
HRIS/HCM Implementation & Maintenance
Performance Management
Benefits Administration
Training and Employee Development
Compliance Requirements
HR Policy Development
HR & Workforce Analytics
Remote & Hybrid Work Life
Team Building

The Technology I Use

Clearly, software is a big part of my life! Here are the tools I’m currently using:

Google Workspace – for all my work-related tasks
Slack – for internal communication
Airtable – for managing content production
Clockify – to track how much time I spend on key tasks
1Password – to help me create strong passwords that I don’t have to remember!
Google Analytics & GA4 – for monitoring website traffic
Ahrefs – for monitoring URL ranking
Clearscope & Market Muse – for SEO optimization
Slite – for documenting work processes
Miro – as a digital whiteboard for brainstorming
Loom – for recording videos
WordPress – to host our website and update our content
Mailchimp – to craft targeted marketing emails
Grammarly – to catch typos
Jane App – for scheduling and accounting
Google Keep Notes – to organize all my to-do lists for various needs
Soundcloud – to fill my workday with good music
Samsung Galaxy Watch6 – to track my daily fitness activities and other interesting metrics