Faye Wai

My Experience

I’m a passionate HR Technology Analyst with a love for investigating the people ops landscape and how it shifts. I believe in leveraging tool stacks to create seamless, engaging, and productive work environments.

Across roles in public relations at Ogilvy, account management at Deliveroo, and branding in government institutions, I’ve leveraged diverse experiences to develop a deep understanding of how technology can boost employee engagement, streamline operations, and enrich workplace culture. My journey has allowed me to vet vendors as an end-user in both consultancy and in-house capacities, providing me with a unique perspective on the challenges and opportunities within the HR technology sector.

Before joining People Managing People, I contributed to publications featuring cutting-edge HR tools, including employee enablement software and virtual engagement platforms that are pivotal for remote workers. I’ve seen first hand how companies have harnessed software to improve their HR operations and employee experience.

Prior to that, I worked in-house at an employee intranet platform, hosting insightful webinars and discussion series for guest panels with VP-level executives and CHROs, focusing on the latest trends, challenges, and opportunities in the ever-evolving world of HR Tech.

What Makes Me Qualified

Through my work, I’ve helped businesses:

💌 Enhance employee satisfaction and productivity through implementing eNPS, launching engagement initiatives, and developing ERGs

📂 Streamline processes and workflows by migrating to better systems, documenting SOP, and publishing RACI charts

🤝 Foster a culture of innovation and continuous improvement by being a team player who cares about clarity and ease

I’ve either been a champion or a stakeholder when choosing tools in the following HR verticals:

👩‍💻Remote & Hybrid Team Building

📊Workforce Analytics

🚀Onboarding & Training

🧲Talent Sourcing & Recruitment

📚Learning & Development

Having scaled lean teams from scratch, my approach combines strategic analysis with hands-on investigation of tools that not only meet the current needs of HR departments but also anticipate future trends.

Technology I’m Familiar With

Communications: Slack, Gmail, Whatsapp, Zoom, Google Meets, Microsoft Teams, Loom

Project Management: Asana, Trello, Airtable, ClickUp

HR: Zenefits, BambooHR, Deel, Workday

Scheduling: Calendly, Google Calendar, Doodle

SEO: Clearscope, Frase, Ahrefs, SEMRush

Admin: 1Password, Clockify

Brainstorming: Miro, FigJam, InVision

Editing: Descript, Adobe Premier Pro, Grammarly

Websites: WordPress, Hubspot, Wix, SquareSpace, Shopify

Email management: MailChimp, ActiveCampaign, SendGrid, Marketo, ContactMonkey

Surveys: Typeform, Jotform, Qualtrics, Google Forms

Data: Hotjar, Looker, Domo, Tableau

Social media: Hootsuite, Sprout, Later, Coschedule

Design: Canva, Figma, Balsamiq, Adobe Illustrator

Intelligence: Gong, Meltwater, Klue

Entertainment/ Personal: Spotify, ClassPass, HeadSpace, Blinkist, Mint, Keep