Meet the Subject Matter Expert: Charles Abramo
Charles Abramo
Vice President of the Human Resources Business Partner Function for Delaware North.
If you're a regular visitor to People Managing People, you know that we feature a variety of content created by subject matter experts. We want to provide a glimpse into who these folks are and what they're all about. This interview is the first in a series designed to provide you an opportunity to get to know our experts.
When you were a kid, what did you want to be when you grew up?
When I was younger, my dream job varied depending on the week. At times, it was a doctor, a psychologist, public relations, talk show host and a professional traveler (if that was even a thing in the 90's).
What’s an event you’ll never forget from your childhood?
When I was young, my aunt, uncle, and cousins would take my sister and I to Disney World for 2 weeks during Spring Break. There were 10 of us in a motorhome and we would drive down to Orlando (from NY), spend 2 weeks there, and drive back. Definitely a memorable experience. I think we watched "Liar Liar" on repeat at least 15 times.
When did you realize that you wanted to pursue a career in human resources/people operations?
I was in a mall with my then-boss and we were sitting at a table in the cafeteria. We were having a career conversation and POOF! That's when the magic happened. She was instrumental in helping me make the jump into the HR field and it was probably the single biggest reason why I am where I am.
What is the best piece of advice you have ever received?
"You only grow outside your comfort zone." It's so true and I remind myself every day.
What do you think the biggest challenge will be for HR/people operations professionals in the next 5 years?
Managing the convergence of so many global events and the impact they have on the workplace: mental health, AI, wars, economic crisis, changing legislative landscape.
These are major events and they impact all of us differently. It impacts how we attract, retain, and develop talent. Not to mention, it impacts people's personal lives and more than ever, companies are being expected to positively impact the individual both personally and professionally.
What’s your favorite quote about leadership?
"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sail."
If you were to choose an animal to embody your work style, what would it be and why?
I would like to think an owl - smart, quiet at times, and I can turn my head 180 degrees (just kidding- I can't really).