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Definition

Help team members, stakeholders, and clients understand who is Responsible, Accountable, Consulted, and Informed so everyone knows how work moves through the pipeline and how to communicate about progress.

How to Use it

Fill out the RACI matrix with your team’s tasks and assign R, A, C, or I for each task. Here’s what each letter of RACI means:

  • Responsible: this person does the task or deliverable.
  • Accountable: this person owns the task or deliverable.
  • Consulted: this person (or people) will assist with the task by providing useful information. There should be two-way communication between those responsible and consulted.
  • Informed: these people are kept in the loop on the task and its progress.

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