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For many businesses seeking to grow their workforce but lacking the internal HR resources or expertise needed, an employer of record (EOR) solution can be a great option. And Innovative Employee Solutions is a great contender in this department. But before you choose which service to go with, it's important to do your research and get the full picture of a provider's offering.

I've spent years researching and reviewing HR software tools, and I have a pretty keen eye for what makes one solution stand out against the rest. With that knowledge I've written this detailed review of Innovative Employee Solution's total offering, pros and cons, and top alternatives.

Innovative Employee Solutions review, a view of employee's assignment details and status filters
I like that the Innovative Employee Solutions platform is mobile-friendly, letting me access important information on the go.

Innovative Employee Solutions Product Overview

Innovative Employee Solutions (IES) is a comprehensive Employer of Record (EOR) software designed to streamline human resource management and payroll processes for businesses.

Its primary users are small to medium-sized enterprises looking to outsource HR to help manage their workforce efficiently. The tool offers significant benefits in reducing administrative workload and ensuring compliance with employment laws.

It addresses pain points like complex payroll processing, employee onboarding, and navigating intricate labor regulations. IES stands out for its robust compliance management, efficient employee onboarding, and detailed reporting capabilities.


  • Compliance Management: IES excels in managing compliance, ensuring businesses adhere to various employment laws.
  • Employee Onboarding: The software simplifies the onboarding process, making it efficient and user-friendly.
  • Detailed Reporting: IES provides comprehensive reporting tools, allowing businesses to gain valuable insights into their workforce.


  • Customization Limits: IES may lack customization options, which could be restrictive for some businesses.
  • Integration Challenges: Some users find integrating IES with other business systems a bit challenging.
  • Support Response: The customer support response times can be slower compared to other EOR software.

Expert Opinion

As an expert in recruitment technology, I find Innovative Employee Solutions to be a robust EOR software, particularly strong in compliance management and employee onboarding. While it offers detailed reporting, a user-friendly interface, and efficient payroll processing, it falls short in terms of customization and seamless integration with other systems. These features make IES a strong choice for small to medium-sized businesses that prioritize compliance and efficient HR management.

However, larger organizations or those requiring highly tailored solutions might find it less suitable. In comparison to other EOR software, IES stands out for its compliance and reporting features but doesn't quite match up in terms of customization and integration capabilities.

Innovative Employee Solutions: A Deep Dive

Standout Functionality

From a functionality perspective, Innovative Employee Solutions (IES) differentiates itself from other Employer of Records (EOR) software in several key areas:

  1. Comprehensive Compliance Management: IES offers more in-depth compliance management features than most EOR software, particularly in navigating intricate labor laws and regulations.
  2. Enhanced Contractor Management: Unlike many EOR solutions, IES provides robust tools specifically designed for managing contractors, addressing the unique challenges of contingent workforce management.
  3. User-Friendly Employee Onboarding: The employee onboarding process in IES is more streamlined and user-friendly compared to its competitors, making it easier for new hires to integrate into a company's system.

Product Specifications

Payroll ProcessingYes
Tax ComplianceYes
Employee Benefits ManagementYes
Legal ComplianceYes
Contractor ManagementYes
Employee OnboardingYes
Workforce AnalyticsYes
Time and Attendance TrackingYes
HR ManagementYes
Employment Contract ManagementYes
Performance ManagementNo
Employee Self-Service PortalYes
Recruitment ManagementNo
Learning and DevelopmentNo
Expense ManagementNo
Global Employment CapabilitiesYes
Multi-Currency SupportYes
Multi-Language SupportNo
Data SecurityYes
Custom ReportingYes
Integration CapabilitiesYes
API AccessYes
Mobile AccessYes
Customizable User InterfaceNo
Live Customer SupportYes

Innovative Employee Solutions Key Features

  1. Comprehensive Compliance Management: Sets IES apart with its ability to navigate complex labor laws.
  2. Contractor Management: Offers unique tools for managing contingent workers effectively.
  3. Employee Onboarding: Simplifies and enhances the new hire integration process.
  4. Payroll Processing: Ensures accurate and timely payroll services.
  5. Tax Compliance: Helps businesses stay compliant with various tax obligations.
  6. Employee Benefits Management: Streamlines benefits administration for employees.
  7. Workforce Analytics: Provides valuable insights into workforce dynamics.
  8. Time and Attendance Tracking: Accurately tracks employee work hours.
  9. HR Management: Offers a comprehensive suite of HR management tools.
  10. Employment Contract Management: Streamlines the management of employment contracts.

Ease Of Use

IES features a user interface that is generally easy to navigate and well-organized, making it accessible for users with varying levels of tech proficiency. The onboarding process is straightforward, but some users might find certain advanced features or customization options a bit complex to use.

Customer Support

Innovative Employee Solutions offers a range of customer support options including documentation, webinars, live chat, and tutorials. However, the response times can be slower than expected, which can be a point of frustration for users needing quick assistance.


IES provides out-of-the-box integrations with various software and tools, enhancing its overall functionality. Native integrations include popular HR and payroll systems, which facilitate seamless data flow.

The platform also offers API access for further customization and integration with other systems. There are add-ons available to extend the capabilities of the platform.

Innovative Employee Solutions Pricing

The pricing for Innovative Employee Solutions is competitive within the EOR software market. Specific pricing details, including tiers and additional costs, are not publicly available. However, potential users can expect the typical EOR pricing structure to be based on a per-user, per-month model.

Additional costs to consider might include setup fees or a minimum number of seats requirement. For detailed pricing information, it's best to contact the provider directly as they offer pricing upon request. 

Innovative Employee Solutions Use Cases

Who Would Be A Good Fit For Innovative Employee Solutions?

In my assessment, Innovative Employee Solutions is particularly well-suited for:

  • Small to Medium-Sized Businesses: These businesses benefit from IES's efficient payroll processing and HR management, which are vital for managing their workforce effectively.
  • Technology and Consulting Industries: These sectors appreciate the software's strong contractor management and compliance tracking features. Given the frequent use of contractors and the regulatory complexity in these fields, IES's focus on these areas is highly beneficial.
  • Companies with Mixed Workforce (Full-Time and Contractors): Especially in environments where managing a mix of full-time employees and contractors is common. IES's comprehensive feature set, including robust compliance management and efficient employee onboarding, makes it a solid choice for these businesses.

Small to medium-sized businesses, particularly in industries that regularly engage contractors, find IES’s targeted features and user-friendly interface highly advantageous. The platform is popular among organizations seeking efficient management of a diverse workforce.

Who Would Be A Bad Fit For Innovative Employee Solutions?

Conversely, Innovative Employee Solutions might not be the ideal fit for:

  • Large Corporations with Complex, Unique HR Systems: These organizations might find IES's customization and integration capabilities too limited for their needs. The software's feature set, while comprehensive, may not suffice for highly specialized HR processes.
  • Industries Needing High Customization in HR Tools: Sectors that require highly tailored workforce management solutions, such as certain manufacturing or multinational corporations, may find IES's standardized approach insufficient.
  • Companies Seeking Immediate Customer Support: Businesses in need of fast and responsive customer support might find IES's slower response times a significant drawback.

Customers who prioritize extensive customization, seamless integration with a wide range of existing software, or immediate customer service response are likely to find Innovative Employee Solutions less suitable. It may not meet the needs of large corporations or those operating in sectors with complex and unique HR management requirements.

Innovative Employee Solutions FAQs

Here are some answers to frequently asked questions you may have about Innovative Employee Solutions

What industries benefit most from IES?

Technology, consulting, and freelancing industries find IES particularly beneficial due to its strong contractor management and compliance features.

Can IES integrate with other business systems?

Yes, IES offers integration capabilities, but some complex systems may present challenges.

Is IES suitable for large enterprises?

It is more tailored to small and medium-sized businesses due to its limited customization options.

Does IES offer a mobile app?

Yes, IES provides mobile access for convenient management on the go.

How does IES handle compliance management?

IES excels in compliance management, helping businesses navigate complex employment laws effectively.

What are the standout features of IES?

Robust compliance management, efficient payroll processing, and detailed workforce analytics.

Does IES offer customer support?

Yes, it offers support through various channels but response times can be slower.

Is IES good for payroll processing?

Yes, it offers efficient and accurate payroll services.

Innovative Employee Solutions Company Overview & History

Innovative Employee Solutions (IES) specializes in Employer of Record (EOR) services, offering comprehensive HR and payroll management solutions. It primarily serves small to medium-sized businesses across various industries, including technology and consulting. The company is privately owned and headquartered in the United States.

IES is driven by its mission to provide efficient workforce management solutions while ensuring compliance and ease of use. Since its inception, it has focused on developing robust compliance tracking and contractor management features.

Innovative Employee Solutions Summary: The Bottom Line

Innovative Employee Solutions, Inc. excels in providing HR administration and staffing solutions, especially for small businesses. Its unique offering includes effective management of contingent workforce solutions, enhancing work/life balance, and strengthening company culture. The software stands out for its ability to support teamwork and improve the work environment, as evidenced by positive employee reviews by both current employees and former employees.

Particularly impressive are its administrative services, which ease the workload on leadership teams and sales representatives. With features that facilitate seamless phone calls and co-worker interactions, it promotes a collaborative atmosphere. Key aspects like job title clarity, integration with platforms like Microsoft, and a high overall rating from users underscore its effectiveness in enhancing HR processes and fostering a great company culture.

Alternatives to Innovative Employee Solutions

  • ADP TotalSource: Better suited for larger enterprises requiring more extensive customization options.
  • Papaya Global: Offers superior global employment capabilities for businesses with a worldwide workforce.
  • TriNet: A good choice for industries that need more personalized HR support and services.


In summary, Innovative Employee Solutions is a solid EOR tool, particularly beneficial for small to medium-sized businesses in need of comprehensive HR and payroll management. Its standout features include compliance management, payroll processing, and contractor management.

While it may not be the best fit for large corporations or businesses requiring high customization, it excels in providing a user-friendly experience with efficient onboarding and reporting capabilities. If you've used IES or are considering it, I invite you to share your experiences and thoughts.

For more on EORs in general, benefits, and how they work, check out our article what is an employer of record.

David Rice
By David Rice

David Rice is a long time journalist and editor who specializes in covering human resources and leadership topics. His career has seen him focus on a variety of industries for both print and digital publications in the United States and UK.